Morphy Richards reviews

Very mixed feelings about this place. Whenever I go there no very few staff to look after customers. End up waiting very long till someone comes to attend. On my last purchase due to this lag I ended wasting 2 hours and 15 min . And guess …

If ever you wish to buy large appliances ask for Martin’s assistance. Very knowledgeable and listens to customers. Most of the staff are always asking for his advice so must be a marvellous mentor.

Still the same items are a spread across the store especially laptops instead of displaying cheapest to expensive they are spread around to keep people searching many of the items are missing prices forcing customers to talk with an …

I was very happy with the attentive service l received. My aim was to buy a new computer, which l did, it was stress free. The staff listened to my request, answered all my questions and the sale was done. …

Wide selection of technology, electronics, electrical appliances for the home. Friendly and helpful staff. Pleasant atmosphere

Absolutely appalling ! Yesterday went to Shannon Corner at New Malden to buy four appliances. Vacuum. Toaster. George Foreman. Coffee machine. Waited to get service. Standing there the middle of the shop for at least half hour. The only …

I had the best time looking at tvs with my mum. She bought a little jvc 24 inch for the kitchen. Staff were friendly but getting to pay was a little slow. Cashiers could be quicker.

I went here on 21/5 for a microwave (near the back of the store). There were plenty of staff and it was not very busy. It seems that unless you are buying a commissionable item, no one offers to help. …

Merton currys store uk on right of the photo on nice sunset evening 19th of April 2023 and if like FOLLOW, LIKE & SHARE thx enjoy.

I purchased a pre-order mobile for delivery to the store and was a little concerned regarding some of the other reviews. In the end, I need not have worried…the item was available on the day stated, and the collection process was very …

Anthony my sales man was fantastic today at curry’s new Malden . Although he had finished his shift he stayed behind 20 min after closing time to conclude the sale. Super polite, helpful and knowledgable regarding all electrical products. Good experience . Thank you Anthony

I was looking to buy a new went to Currys website and found a laptop at a price i was happy to pay. Didn’t buy the laptop online as I have a Currys near where i live. Went in store and found the laptop i wanted, confirmed it matched the …

We visited Currys New Malden straight after work to get a laptop. We had few different models in mind but we weren’t sure which one would be best for us. While browsing, we were approached by two members of staff asking if we needed any …

What an absolute disgrace this company is. They expect a disabled lady to go back to the store for a refund that is totally their fault. So she would have to pay for transport to and from the store which would be more than the refund they …

A good range of stock, generally helpful and pleasant staff but clearly a lot of their less customer focused activity driven by sales targets that impinge on the customer service.

Nobody on tills and when someone was asked to attend to my sales, I got no Customer service at all…rude man, silent transaction as if it was all too much bother. Therefore, to avoid over stressing the staff again 😀, I shall shop elsewhere in future. …

so quick visit to curry new malden the store was empty so I throught I would go in quick get the item I wanted after looking around other places curry was the cheapest .no staff to be found except one members of staff looked like part of …

Not great here Im afraid ordered ink online which they gave the impression could be collected click and collect that day and didnt arrive till 7 days later then when I went back they couldnt find it. ALSO the closing times are not reliable …

Very large Currys store and the staff member that helped us was nice but we were disappointed to find out that they did not have any electric oil filled heaters in stock, we could only order them to collect the next day.

Drove all the way to the store to collect a monitor at 20:05 yesterday. According to Google and Curry’s website the stores closes at 21:00. Doors locked on arrival, told by staff that their hours changed last week and it now closes at …

Absolutely disgusting service. Bought a very expensive tv from them. Due to have installed tomorrow. Cancelled last minute. No phone message left..just a missed call so had to contact the installers myself.could not unbook days leave as …

Needed to get a fridge and freezer asap and thought I’d go to my local Curry’s – BIG mistake!
Browsed for 5 mins and was not approached by staff looking to assist. …

If i could give this place a minus i would i payed for my goods & their banking system didnt wxcept but it came out of my bank i had to pay again & was told i would have to wait 5 days for the money to go back in sorry kids no food this week !!!!!

Brought PC in for a health check. Kept it a week and they wouldn’t answer the phone. Drove there to be told they couldn’t fix it ( wasn’t broken in the first place, just slow). No it won’t connect to the monitor – they have broken it!! No apology, absolutely rubbish.

Got a parking ticket. They took me to court. I had to have it set aside. Curries promised £100 voucher but failed to honour it. Bunch of hoods

Went to purchase some ink – spoke to 3 members of staff, none of which had a key to take the ink off the security tagged shelf. Wasted 30 minutes – item required was right there but had to walk out without it. Extremely frustrating.

Having just had a horrific experience at Colliers Wood the staff at New Malden are the total other end of the scale! Kandeepan and the visiting Samsung rep were so helpful and more than made up for the terrible visit to Colliers Wood, would definitely visit again! Highly recommended and knowledgeable staff

Not the one to usually leave reviews but I just felt like this had to be said. From the moment we walked in no member of staff even took any notice of us. I had to approach a member of staff only to be told to wait 2 mins. It took 10… at …

Superb megastore… loads of options for washing machine, TVs, etc. You won’t be disappointed. Staff are friendly and very helpful.

Assistant said they had two in stock, disappeared for ages and when he came back they didn’t have any. suggested I ordered on line

The website said that an item I wanted, Ring doorbell, was in stock at my branch. So I turned out in the cold at 7pm. No staff, just one poor girl with a queue of 3. Complained at till, the girl there came to help me, then said the item was out of stock!! A wasted half hour.

The products were just looking great! However, I went there twice in one day and had many questions but not one employee asked if I needed help or made eye contact to see if I was waiting but the security guy watched like a hawk. I have …

Went to Curry’s Guildford to buy a camera for the car, waited 15 minutes by the camera’s but no help. Saw 4 sales staff by the televisions asked if they could help me. I was told best go to Halfords which l did and spent £350. Will never go back to Curry’s

We were assisted by a very helpful, knowledgeable member of staff. Great range of products available.

What the hell has happened to this shop? The staff are absolutely useless! They will avoid helping customers at all costs! I was looking to buy a tumble dryer today, stood there for 30 mins and the staff just ignored, eventually I went to a …

I wish I took the name of the guy who helped me, but the receipt says Harris even though am not sure this is his actual name. I needed help with appliances and even though he was in charge of the computer section only, he did everything he …

We went down to curry’s as the repair team had damaged our brand new tv and then said they wouldn’t repair it as its not covered under our insurance, we had tried to contact the support team numerous times and had been into store and was …

Worst customer service ever. I went to PC world in New Malden today with the aim of buying a laptop which I need urgently. Initially staff were with other customers (fair enough) but for some reason one member of staff then decided to …

We order the fridge on 12/1
Supposed to be delivered on 25/01
We didn’t receive any text or call about the delivery so I did call them and …

Unfortunately you didn’t have what we want, a 60 built in gas oven, an amazing selection of goods but alas not what we require

I never take the time to leave a review but there are really lovely and helpful staff working there. We didn’t even show up to buy anything, unfortunately my mother was a victim of a scam which was completely unrelated to Curry’s and came …

I purchased an apple iPad from this branch. The staff all seemed very helpful. I was served my a gentleman called Madu. He was really professional, friendly and helpful. Gave me the right advice and had good knowledge of the items. He dealt …

Absolutely awful. Purchased an iron, at home noticed over charged. Returned to shop, the receipt we had was for a kettle not an iron. Initial response was we had the wrong recipe and the inference was we were trying to obtain a refund by …

Customer service is nonexistent, manager Rizwan and his colleague Zia were both incompetent. Zia did not know where the product I wanted was stored, had to rely on someone else to find it. Both Zia and manager Rizwan kicked up a fuss about …

Great service. Faulty headphones after 11 months. Not only did they swap for new ones they were £50.00 cheaper and refunded the difference.

Came here with my dog, he’s very well behaved and as he was causing no trouble they didn’t have an issue with it. We were served really quickly, basically a 5 minute visit, the guy who served us was polite and respectful. …

Great store with huge variety of tech and household products

Shocking behaviour from a member of staff named Kandy in Currys Samsung section. I went there to buy samsung Q990B sound bar which costs £1599. As I was checking the sound level and quality, this staff walked to me and turned down the …

Use it a lot, but would never buy another phone there, phone staff was unfriendly, ride, very unhelpful, and appeared that he could not get away from his post, having asked for help in buying a phone, my Dog could have been more helpful. I …

Waited ages for someone to speak to me or even acknowledge me, was then told to go see the service department for what I wanted. Didn’t sell it was told to buy from Amazon. Cool thanks will do

Found everything you need in well marked up needed no help to find anything although short staffed.

Amazing. Has all the tech you need. Starting from cheap £50 phones to a 8k TV! Price here though is usually on the high end. Depends what product. Got a ps5 and a TV from here

Bought an Asus £1199 laptop here last week, everything was fine. Yesterday I came to buy a Samsung S22 Ultra phone. I stood at the stand with phones for 40 minutes. Workers passed by me and no one addressed me. tired of waiting for one of the sellers, went to another store and bought it right away, without waiting 40 minutes

I ,purchase a pc last year, under pressure I purchased an extended warranty as they said they would fix the computer in 7 days or replace. I went in a month ago as the computer has stopped charging. They first tried to fob me off but as I …

Security guard does not allow you to buy items, tries to enforce his own rules on apparel. Went to Tesco down the road and purchased from them instead. Wont bother coming back.

A shoppers thrill, especially if one is the electronics and devices and gadgets buff! The environment gives the peace that enables rational decision making for choices in making decisions where one would spend hard-earned money. And the …

Quite a large curry’s. Excellent collection and very large free parking. Bought a Great tv deal here .

Relatively easy getting there via public transport.
Plenty of parking space in the evening if you intend to drive.
Collection was a smooth process, friendly staff which I greatly appreciate. Will …

Employees hiding away, poor service. Many customers waiting to speak or buy products with zero support. Shame.

Got what I wanted, got home parts missing so had to return. Not good.
Was soon sorted so we’re forgiven.

What can I say. Very poor customer service. Was trying to buy a TV. No staff near TV’s. Spoke to a member of staff wearing black top he told me only deals with Sony sales speak to staff wearing purple top. Had to go back to the front of the …

Awful service. Nobody offers help. 1 young girl on till sitting on her phone no greeting and blowing gum bubbles while serving.

Their service is very poor. I bought a dish washer and got delivery the wrong product. I have been asking them to refund the money but it has been 4 weeks. I don’t want to give even 1 star.

Customer service is key and it lacked in this store. I visited to purchase an aircon unit and enquired with a staff member on the till where I can locate the product. The response I kept on getting was “I don’t know….” and shrugging of …

It’s quiet a big store so at least you can see a lot of products

Went to collect a web order, got sent a message that it was ready to collect so I ventured to go collect the item. In the collection message, there is an option for walk or delivery to car which seems like a great idea if Customer Services …

If you have some money you never want to see again and feel like exchanging it for products you also won’t ever see, Currys is the place for you!

Mobile Phones: dont go to buy unless you cant stand waiting 20 minutes while the very helpful and knowledgeable single staff member goes through options and contracts with previous customer,,,

If your in the market to buy a new TV head down here.
Go and speak to Kandee and the resident Sony Expert.
Our first visit to Currys we initially just went in to look around at price …

Visited Curry’s in New Malden on Thursday. The customer service from Madhu in the computer department was excellent. He answered ALL of our questions, located the exact model we’d seen online in seconds, and my friend had made a very happy …

I bought here IDmobile only sim.I chose a very great deal £10 a month 40Gb, plus 5G, Data Rollover and free Roaming.Very happy indeed.

Bought television in store, very knowledgeable young man had loads of interesting information without trying to close a sale which was great. My son loved that he picked up on the Star Wars reference and chatted animatedly which made it …

Huge range of products. Bought a delonghi toaster which they had in stock. Cheaper than anywhere else.

Hi
Last week I bought one LG tv and one NINJA blender that’s very nice.Actually I was determined about my purchases but*111*MR CLIVE helped me much more.Mr CLIVE Is very very Nice guy.i I’ve got my purchase that’s only for MR Clive ***
Thank you.

Awful customer service. Went in with a view to buy a soundbar. After 20 more minutes of wandering around not one salesperson had approached me, despite 2 or 3 of them standing nearby chatting. …

The store is nicely laid out and clean/tidy.

Customer service is non-existent behind the counters with staff on their phones …

Very little help offered when in store and none of the vacuums we wanted to see

Awful service. Ordered £2000 of items, arrived for collection to be told they’d already been given away. Rob A Very rude manager wouldn’t let me talk and walked away without explaining the next steps.

Staff seems nice enough, plenty of parking & the store seems clean too.

The staff are so helpful and kind when you go in. There is a really nice vibe inside and so interesting to see the range of products. The free parking is such a privilege giving you enough time to look for what you like and the convenience …