Nationwide Building Society reviews

Wanted to open a new bank account with them and came to this branch to verify my ID. I had my passport etc with me but they needed proof of address which I had as a PDF, so I asked the bloke “Do I literally need to print them off the …

#1 of the management members has blond hait and the most amazing lashes ever threats lashes she’s ace ) Then young kad fair build not skinny but defo not fat he’s dark stock and is so so kind he won’t even be serving and tel help just wish …

I cannot thank the Nationwide team at this branch enough for helping me with my banking. They stayed past their closing time to help me resolve a transaction – they really went above and beyond and care so much for their customers. The ladies who helped me are a great asset for the company and this should be acknowledged. Thankyou

I’ve heard people can have bad experiences trying to get statements printed or stamped by their bank’s local branch when they’re needed for a VISA application or the bank staff claim that downloaded electronic statements are sufficient …

I joined in August 2021. I have always been treated very well at this branch and the staff are very helpful and get back to you by phone when issues are solved. I recommend this branch.

Honestly the best costumer service i ever experienced! Alison helped me alot and was so polite!
Very happy with the service i received!
Highly recommend 👍🏻👍🏻👍🏻 …

“Customer help” at the front in branch on Market Street Manchester are rude, arogant, ignorant and don’t know what’s working at their branch and what services are unavailable. Very disappointed with today’s visit. …

After getting very frustrated with HSBC for poor service, despite being a Premier customer, I opened a joint current account with my partner at the Market Street branch. The difference has been like night and day. We’ve had about ten …

Friendly and helpful staff! Good services!

Staff rushed me in and out, made me withdraw all my money instead of half – I have acquired brain injury and at the time was completely lost, had been lost for 16 hours, I was a missing person as been reported missing to police – they dont …

Terrible service. Have a ‘cant do anything attitude’. Heard from a number of staff when waiting. …

Friendly and helpful staff, we needed help to print a statement that would have taken a month if ordered online and they did it in 5 minutes.

Came here twice, couldn’t open a student bank account. I came here once due to not having the right documentation(so in this case was my fault),.I came here a second time and was told to use one of the tablet(again fair enough considering …

Found the staff very unhelpful and unfriendly today. I was told to Queue at the wrong desk inside the branch on Market Street and Had to wait a while to be served. Not a good experience!

Big thank you to the staff at Manchester branch I lost my card thay sorted it quickly thanks again 😊😉👍 …

The staff are pleasant and go out of their way to help. This is one reason Santander lost my business many years ago

I think it was Malik who helped me with all my questions and he was so friendly and happy to help

Any time l have had to use this branch everything has been a straightforward process.

Love this branch, the open plan, funky design and friendly staff make it a real pleasure to bank here.

Usually not as busy as the other branch on cross street. Helpful mortgage staff usually available.

Extremely rude & unhelpful staff when trying to open an account. Have put me off using Nationwide entirely.

Staff are racist there. If you are not white, do yourself a favour by not going to that branch.

ATM needs a good clean .

Absolutely awful. Nationwide need to sort their customer service staff out.

Modern branch, friendly staff, automated paying in facilities.

Execellent branch. Lovely staff

Great customer service

Automatic deposit machines were a breeze

Lovely staff and helpful

Easy-going

Very friendly staff

Nice rooms

Banking with a smile 😀 …

Couldn’t agree more with the review on Graham Stewart