Norton Finance reviews

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Approach with caution – we contacted the team with a view to getting a few quotes and to explore whether we could raise some capital following a secured loan …

We couldn’t of been happier, so helpful from the very start. Reduced our outgoings significantly by having 1 easy payment each month. …

JODIE ….Thank you for all your hard work. Working hard behind the scenes to make our holiday home and dream come true. We have loved that you have kept us informed all the way throughout the process, we truly cannot thank you enough. You …

They helped me when high Street lenders wouldn’t. Well worth the higher price to pay as they actually lend to you and arnt fussy like main lenders are. You will get a mortgage with these even when everything else has failed, they are good people.

It was a good experience quick application process positive friendly staff… From Steve to Jordan to all who had a part in our application a very big thank you.

I was very impressed by the professionalism and old fashioned customer service that I received throughout this process.
I would particularly like to thank Jordan, Louise and Dan for their endless …

I would like to say a massive thank you to Simon and his team at Norton finance. Ive used these guys now for 2 mortgages and i have had the best experience.
I have dealt with Laura the case manager on many occasions and clearly she is …

Absolute joke company… I have applied, they have called back and asked for a few more details. I asked if it is possible to send me an email. Their answer was: “We can’t”. Then I asked the girl who were talking to me on the phone, if it …

I am so glad I went with Norton Finance. They were very thorough which gave me confidence in knowing they were right for me. Very attentive to detail to ensure affordability. I felt as though I was dealing with the entire company at one …

Absolutely fantastic service from start to finish. I was fully informed and kept updated throughout the process, it was quick and easy. Special thank you to Rianna Morley and Laura for getting my second charge mortgage through to completion. Couldn’t ask for a better service. Highly recommended. Thanks Alisha.

Very happy with the service I received from Norton Finance. My adviser Steve walked me through the process from start to finish. I would definitely use their services again.

Fantastic company to deal with. Dealt with Anita Swift who was outstanding. Extremely efficient, polite and helpful. Nina was also really professional and great to deal with. Both are a credit to the company. Would definitely recommend. Top service.

Excellent service. Kept us up to date at all times. Yes a broker fee was charged but they are a business and like us all need to earn a crust. Did all the hard work around our mortgage so we are quite happy. Jad originally gone to a rival …

Great people to deal with! Spoke over all our options with us and explained everything to us! Quick to come back to us when we had answers. Glad we chose Norton to help us.

Very quick and easy process and the people we dealt with were knowledgable and helpful. It took around 14 days from first contact to the monies being paid and we were kept up to date with every stage. Would definitely use again if we wanted to remortgage in the future.

Unbelievable service which helped us to secure our new home. Nothing was too much trouble from start to finish. Laura Shaw worked tirelessly ( even checking emails after office hours in a last minute panic hitch ) to make sure all was …

There were some problems but Rianna Morley helped us navigate all of them. If all employees at Norton are as good as her then I will most definitely use again.

Many thanks to Norton Finance for arranging my loan!👏 and a special thank you to Laura Evans for keeping me on my toes and delivering an excellent service whilst maintaining effective communication throughout the process!👌🤗 …

thank you so much for your help! Norton put us in touch with a great company called Evolution – our credit history was poor but this didn’t matter to them. I woke up this morning to find all my credit cards and overdraft have been cleared by one secured loan!

Norton finance where very professional throughout, and kept me fully informed at every stage. The staff where always very friendly and helpful. I would reccomend Norton to anyone.

I found Norton Finance very friendly and reassuring. I was made to feel at ease throughout my whole experience with them. They were very professional and I had a designated person who regularly kept me updated on how my Loan application was progressing. I would highly recommend Norton Finance to both my friends and family.

Everyone I dealt with was very helpful and friendly. They made sure that I understood all documentation I recieved etc and were able to source a lender for me when I had been refused a loan by the high street banks.

I have been very impressed with the level of service provided. My case worker Laura was always polite, easy to reach, explained everything in plain English, answered questions clearly, and made the whole experience easy to navigate. I now have piece of mind and will start 2021 on a better footing.

I applied for a second charge mortgage for a six figure sum to fund the build of our second home. Norton were the brokers. Optimum finance provided the loan. I dealt with a lady called Anita. It took about a month from start to finish. The …

Norton finance was so helpful with our situation, they were very keen to help us with our application.
I would personally like to thank Dale Cavin, Emily Higgins and Rob who worked so …

Absolutely brilliant customer service. Cannot recommend the team enough, if your looking to re morgage dont hesitate to give them a call.

Absolutely brilliant service cannot recommend enough kept up to date all the way five star rating from me

Emily Higgins has been an exemplar ambassador of the Norton brand. She has made sure I was fully aware of requirements, ensured my needs were adequately met and treated me as a customer not a number that so often happens today.
5 star service.

The process was quite drawn out, in the end the calculations was also incorrect and had to be re done! Frustrating but we got there in the end

This is the 3rd time I have used Norton, they are so friendly and understanding and make the whole process a lot easier….. would 💯 recommend!!! …

Fabulous customer service from Claire and Susan. I had to give up work and was very worried ‘re payments. Norton have been caring and understanding and have put my mind at rest ‘re many aspects of my loan. I would have NO hesitation in …

Excellent service from Laura who was extremely helpful in finding the best deal and ensuring funds were deposited as soon possible. This is the second time I have used Norton Finance and would not hesitate to recommend them

Diane was brilliant from start to finish, wouldn’t hesitate recommending Norton and especially Diane to anybody

I can say that even though it took ages to sort out i eventually got a result in the end , the cost of their service went up by 500 pound because another lender had to be obtained to get the mortgage i needed and they said they had to do …

Very pleased with the service provided. Excellent from start to finish by Jodie Cuckson.
Jodie was very informative and her contact level was very responsive throughout the process. Many thanks.

Excellent experience , our Customer Relations Manager Ian Baliey was professional consistent and had our best interest first and foremost at all times .
His is customer service skills were outstanding and the way he put us as clients first above all is a credit to Norton finance.

Been over a month since I first applied and decided to no longer go through with it. I get at least 1 phone call a day and a voicemail every other day!! Literally pestering me still!! I’ve also had 3 letters!! Ridiculous, I should not still …

I had no problem in getting a loan with Norton finance and at the time they were very helpful but as soon as I requested a deed of postponement, which was of no inconvenience as Norton would remain as a 2nd charge but the primary lender …

Dale was very professional, helpful and described the whole process. He always delivers on what he said and supported the whole process with many curtesy calls to keep me informed.

I had to have a mortgage and my credit rating was dire. But Norton accepted me and the money was at my solicitors very quick. I have now paid it off 16 months early and could not wish for a better company to deal with. I see some bad reviews on here but I found no fault and whoever I have spoke to have gone above and beyond.

Handling of this matter was done with sensitivity, clarity and timeliness. Not only the case handler but this was also the disposition of the receptionist, being the first port of contact. Really professional workers. Positive experience.

Great service, very quick and efficient. We were kept up to date throughout the process. Would recommend 100%

Excellent service. Staff were extremely helpful and supportive and special thanks to Bridgene Arundel for her outstanding service. I would highly recommend Norton Finance. …

Brilliant service from day 1, I dealt with Roger who kept me informed with updates. Would recommend 😁 …

Receiving about 6 calls a day of all silly times for the past week. Takes a lot to get me angry but this company is so rude. If you look up their number sooooo many people with same problems. Stop harassing people

I cannot thank the staff at Norton enough. It was quite a long process due to lockdown but Steve was helpful and kept us informed.

Fast and efficient service from friendly and professional people. Heartily recommended.

Excellent service, very available to handle questions and discuss options. Super efficient.

Very happy with the service we had, Reece was always extremely helpful and quick to reply to any queries we had. Thank you!

I see some bad reviews and unfortunately there will be some disgruntled people who failed to get a loan and I cannot comment on why they did fail.
5 years ago I applied to borrow 10,000 from them and my credit score at the …

Evolution Money is thorough and very pleasant. Service was swift and very supportive. I recommend anytime

I would like to say big thank you to Jodie and her Team, for being highly professional, helpful and understanding.
Thank you!!!😁 …

Call after call after call after call………. 20 missed calls on my phone. When are you guys going to stop hounding me and finally realise I dont want to talk to you and I’m not going to take a loan out with you? This constant badgering …

The guys at Norton were very efficient and helpful and turned the application around in a timely manor

They deliberately knock down your credit score using multiple searches of your file (usually around 15) until forcing you into the hands of Guarantor Loan firms or 50% APR deals. I guess they are the last call for the desperate, usually found on ClearScore or apps claiming to “improve” your rating…

This is the 2nd time i have used Norton Finance and they have been brilliant both time. Very helpful advisors who always get the best deals for you

Quickly found me a lender, no hassle. 3/4 days since contacting 3rd party lender, I had pay out. Quick and easy, that’s all you want.

When my mortgage lender refused me I thought I had no chance of consolidating my debts and then Norton came along and saved the day, very helpful, friendly service

Can not fault them whatsoever, the whole process was made very easy, would highly recommend, and will definitely use again 10/10

Helpful and friendly service.

Made a loan inquiry with this company, was turned down, and now they constantly pester me with calls. Avoid. They also sell your email address to other pests.

Very friendly, offered a great service and had my money in no time. So easy to work with.
Thank you.

The service I recieved from this company in particular Danielle Ibbeson was diabolical to say the least , this woman wasted almost six weeks of my time , I would never use this company again or recommend anyone else to have any dealings with them , I have given 1 star only as the option to give 0 is unavailable

Very discriminaing against Tennants I know that much

Excellent service from Katherine White from start to finish

Very happy with toms service worked hard start to finish thanks very much tom barden
Regards Adam

Can’t thank Richard enough for the help and support he provided, especially with the nightmare mortgage provider we are with…. …

Excellent communication throughout really pleased with the mortgage deal. All carried out very quickly.

Ayesha was so helpful with my query and helped me get a great product for my needs. Thanks!

Excellent communication , very friendly non judgemental staff. Made the process very easy . Thank you Diane

excellent service fast and friendly would like to thank Rihanna for sorting my application out very professional and helpful

Thank you so much for your fantastic service, quick,easy and professional from start too finish.

Very friendly very helpful and fast I would recommend Norton finance to everyone

Very aggressive approach. Decided to don’t go ahead with them , they call me 7 times in the next day .
Don’t trust companies or people who don’t leave a voice message when I don’t answer .

Very helpful, came up with different solutions to solve my problem.

Great service with friendly staff

The easiest and best loan application process I’ve ever known. Money in the bank within days of offer.

Friendly, informative and easy to contact

Nina was outstanding from start to finish

Communication was already key and it was fantastic, on the ball all the time