NSAH (Alliance Homes) Limited reviews

I have lived in my home for 15 years and for the past 5-6 years, the damp in my home has significantly increased. As a result of this, I have sued them once and won. I have complained continuously about the black mould and my walls are so …

Lost my front door key. Phoned up and within 2 hours they had changed my lock and gave me 3 new keys. Very impressed by this level of service. Lock changed in 10 minutes by a lovely man. Very happy tenant. 😊 …

Brilliant organisation that supports many people to become and stay independent. I personally was assigned a support worker and was given second hand furniture for my new flat. They help many people.

ABSOLUTELY DISGUSTING!!!!
I am a wheelchair user and have a severe spinal cord injury. I take 24 tablets a day and several doses of morphine to deal with my neurological nerve pain I …

Great housing association have been with them for four years have looked after me well and insured everything gets fixed fairly quickly.

Have never been able to communicate with. Are slow with responding. They make commitments to come out to the property to inspect damage and then do not adhere to these commitments. Wasting my time, taking time off work in order to facilitate their appointments.

I would of put no stars if I could ment to replace my blind n wana give me the run around after receiving an email confirming that they will replace it so I’ve been sleep deprived for 3 weeks n then want to take 3 months to come fix a door …

Thank goodness I rent privately. My partner and his daughter are “housed” by this company. It’s a disaster. Poor facilities, poor accomodation. My partner moved into new property electric shower leaking and dangerous. On moving Alliance …

I CALLED ALLIANCE HOMES FOR A REPAIR AND WITHIN 30 MINUTES THE REPAIR WAS DONE, EXCELLENT QUALITY OF SERVICE.

It has taken Alliance homes one and a half years to come and sort the serious damp issues in my bungalow. I am not happy with them.

Nice sized flat everything a single person or couple could need pretty good at doing repairs in a fair time are helpful when there’s a problem being disabled and on a limited life expectancy they have been really good on changing bathroom and making things easier for me

84year old step father had to suffer after losing my mum , got flooded from above property had to be left over night with no electricity in kitchen and bathroom or heating back in winter. Now also having to breathe the aroma smell from …

very not nice people. We live in a new building rented from them, which is falling apart, there is a fungus everywhere. They investigated that there is a lot of humidity by drying clothes at home, we dry clothes because we do not have a …

Very not nice not helpful customer service. Buying houses from Bloorhome built with cheap construction metals please go to the bloorhome website to check the opinions of people who rent houses and buy houses built by Bloorhome. After a year …

They take ages to sort things out if they can be bothered at all .
The ATTITUDE sometimes leaves a lot to be desired ,
I’ve reported problems lots of times and got nothing but excuses and it seems …

I have nothing but praise for the staff at alliance . The repair team are great , and always do a first class job . I do like the system of them sending texts or phoning to keep me up to date with the current repair job , it saves a lot of time and makes sure that people are in when the tradesman call at the house . Thanks .

Bad bad reputation should be here really, you are sticking people to your bad new builds and getting rent from them and if your typical new build achieve fungus you are not there to help or relocate from your fault, people getting a health …

2 days of water pouring thro the ceiling into a vunerable persons flat and no reply or answer from phones in 48hrs.. I get its Xmas but y is there no emergency provision? It is the 27th not even Xmas day!

3 Years of Ignorance coming from staff with their discriminatory behaviour, so my conclusion………Shame on them!! It takes contacting the Local Housing Ombudsman for them to get their act together.

Had an inquiry about products used on my home. The young guy I spoke to was very helpful and went out of his way to find out the information I needed.

Very poor NO PARKING AVAILABLE IN CARPARK NO ONSITE DISSABLED GET ETHER. LOTS OF CONSTRUCTIIN TRAFFIC

Good accommodation fair rent.I am happy living with Alliance.

Took 2 years to fix a problem with there Tennant

Don’t listen to housing complaints and repairs are a joke

Went there for AGM meeting very nice

I find the staff really helpful and understanding

Could do better for public

Very helpful