Plumbs reviews

We ordered 2 grosvenor sofas and a footstool in Etna grey. After having an awful experience with Sofology. We went from a reclining sofa and decided to get a Chesterfield. They took a bit of getting used to comfort wise, but I absolutely …

So I’ve always wanted a handmade chesterfield so I thought I’d invest in sofas by Saxon I’ve had mine just over 2YEARS and I noticed that the seat cushions had gone flat, I called and expressed my concerns to which I then recieved an email …

Just had our Chesterfield delivered by Chris and Alfie, very friendly and professional chaps, the quality of the couches are amazing, we love them, and would definitely recommend Saxon of bolton.

This company are absolutly professional from picking your sofa online to delivering your sofa, the delivery men were friendly, curtious and delivered my sofa a day early yay. All covid rules in place. The standard of my sofa is exeptional. I would recommend them whole heartedly

Excellent service from Saxon. We ordered just as the first lockdown started so had to wait until they were back in work (the workers were volunteering for the NHS). …

Our two Sandringham 4-seat sofas are three yrs old now and just looking at them is still thrilling!  They are very comfortable. The leather is holding up well and the workmanship involved in these products is remarkable. The authentic …

Sofas by Saxon are simply the best. After buying other manufacturers over many years I got tired of the poor quality and lack of durability. With Saxon any such concerns are a thing of the past. I visited their showroom in Bolton and …

Bought 2 sofas from Saxon in 2002 and still going strong today.

Have just replaced them again with Saxon and again 2 beautiful comfortable quality sofas delivered yesterday. I’m in sofa heaven!!

I bought two items for SBS – leather sofa and tweed footstool.
Absolutely loved the sofa; very small issue with the footstool which was quickly rectified without any cost to myself. …

Sofa arrived and cant fault the product! A stunning piece, an excellent company to deal with and plenty of communication.

We bought our sofas a while ago and they are still superb. The experience was amazing, thorough and quick . They even sent people down a couple of weeks earlier to check where and how they could bring in the furniture. I highly recommend this company and have encouraged other family members to buy from them.

I’m a fussy customer… a REALLY fussy customer. I needed a corner sofa that would fit my available space exactly and a colour match that would suit my room theme perfectly. The team at Saxon (special shout out to Tia), were so unbelievably …

Great experience from start to finish best service ever since sliced bread and the best off quality sofas so compatible for my needs seen more than 3000 times WOW SUPER COMPANY

Our living room sofa and sofa bed arrived today. We love them! The sofas are beautifully crafted and perfect for our home. In fact we are looking to buy a third one. Every step of the way, Saxon’s staff have provided us with excellent …

I write this review whilst sitting on my now 17 year old sofas. They are our only sofas in a busy household of dogs and children. Although they are well used they are still comfortable and look well for their age. They still have a few more years left in them until they need replacing and I wouldn’t shop anywhere else.

You cannot go wrong with this ‘Great’ British Company

From picking up the phone to order our sofas to the delivery it could not have …

Buying my sofa was a fantastic experience from start to finish. From the moment we entered the showroom we were allowed plenty of time to browse without being pressured. When the suite that I chose was about to be made I was sent a piece …

Treated myself to a 2 seater Chesterfield in Antique Red. A friend of mine had bought a Saxon sofa several years ago and recommended the company. …

Great showroom, fantastic staff. Shown a wide range of suites, no pestering from the staff. Really approachable and helpful. Decided on our choice, discussed options and sorted out our choice that was not on show, chose a larger suite. Even …

Brilliant company, such beautiful products of quality. We purchased 2x 3 seater and 1x 2 seater Chesterfield sofas and we have been absolutely delighted with them. The ordering process was easy, we were kept informed of progress and …

About 21 years ago I ordered two 3 seater leather settees from Sofa’s by Saxon. Yesterday (13/01/21) my son took both settees to his house because they still looked amazing with many years of use left. Yesterday (13/01/21) Sofa’s by Saxon …

We purchased our 3 seater sofa, 1.5 chair, chair and footstool on a recommendation from my mother in law and her friend who had bought a number of years previously and not had to replace since. …

Very happy

We ordered online whilst in lockdown but read a lot about the company and …

I got my sofa from Sofas By Saxon. It is of great quality and very comfortable. I love the look, very elegant, but it is also made to last. Sofa does not get a dip over time, it stays as new. Highly recommend, plus customer support was a pleasure to communicate with, very responsive.

All of the above, excellent quality, we changed some of the sofa cushions from 2 into 3 and it was no bother what so ever. I wouldn’t hesitate in ordering again from this company when needed,and I would certainly recommend to anybody with …

We went to order our third suite from Saxon. While it may be considered by some to be expensive you cannot fault the quality of the workmanship. Well worth a visit to their showroom.

We bought our new suite from Saxon as we were so pleased with our previous one that we bought 15 years beforehand. The showroom staff are helpful and friendly and give good practical advice. Delivery and aftercare excellent. No hesitation in recommending this company. Well Done!

Great quality Sofa, looks fantastic, Service from start to finish was excellent. Simple ordering on line, delivery date delayed very lightly due to production problems but was advised promptly. Delays have to be expected at the moment! No problems at all.

Very professional company. I can really recommend Sofas by Saxon. Friendly and accommodating staff. Fast and smooth delivery to Sweden. The sofas really met our expectations. Very nice and solid craftsmanship. Best regards from stockholm / Tom

We had a two hour journey to visit the showroom. We were immediately offered a hot drink and the staff could not be more welcoming and helpful. They allowed us to walk around and browse for as long as we liked. Patiently answering our …

Excellent quality from Sofas by Saxon. Very impressed with the product, service and delivery.

Absolutely love my corner chesterfield, it’s stunning! Waited 3 months but was worth the wait, well made very comfortable and beautiful to look at.Well impressed Saxon!

I received a fabulous sofa, super stylish and quality leather. The customer service was exemplary from order through to delivery; the team were friendly, helpful and polite. Thank you. I would thoroughly recommend Sofas by Saxon.

My sofas arrived yesterday and they are absolutely stunning. Saxon were a pleasure to deal with from start to finish, I’m delighted with the whole experience and highly recommend them.

Sales manager very rude and lacks fundamental retail knowledge relating to the law and finance agreements. Very long delivery time, extended further with Brexit excuses. We ordered a cranberry red velvet colour, and photographed the swatch. The sofas look like a pale purple instead. Very misleading. Not at all happy.

Outstanding and professional service.Shawn the after sales manager is very professional and very friendly .We are so happy with Saxon sofas sales. Look no further, you won’t be disappointed . Michael Moore.

I spent a long time looking for the right company to make my chesterfield suite even toying with the thought of a used one,even talked to a couple of company’s before choosing saxon . …

Purchased our Georgian 2-seaters, 3-seater, footstool, matching leather cushions etc. soon after moving to our former home over 12 years ago. …

I really wouldn’t consider buying a sofa on later online but when you receive the Saxon brochure, leather samples and 2nd leather sample you realise the sofa will be excellent. When the sofa finally arrived I was blown away, it was better …

Very pleased with my new leather sofas, they look fab and the delivery people were really pleasant too. Would definitely recommend if you want a good quality product.

Awaiting delivery of our new leather sofas. Service up to now excellent. Been kept up to date with everything during lockdown so very professional. Thank you saxons and all your staff

Excellent staff to deal with, so friendly, nothing an issue

Delivery of goods not until July but if the goods are anything like the quality of the staff I’m sure I will have no complaints

Very professional & knowledgable staff, no pressure sales, just very helpful. Nice retail experience.

What can I say, perfection in hand made chesterfield furniture. High quality, no pushy sales, take your time, sit on the extensive suites on display, customise the colour, leather or material you want, even watch suites being made in the …

Excellent purchase of 2 leather saxon chesterfields, delivered on time, made to order, great quality, sturdy sofas, have been using them a few months now and still as new, no sagging or anything just perfect sofas

Beautiful sofas purchased two chairs and sofa very helpful young lady in store delivery men on the ball on time with delivery and helpful thank you changed the legs as the ones we choose were a little high sent new ones out very happy with our purchase than you saxons Mr and Mrs Roberts bishopswood Stafford

Saxon Chesterfield. Beautifully built sofa. 5 stars for sure. Even better than I expected. Excellent service. I had the sofa shipped to Sweden. No problem whatsoever. Strongly recommended.

The delivery team arrived on time and where very polite and helpful.The furniture is of an excellent standard and I would definitely recommend Saxon to my friends and family

Excellent quality so pleased with my sofa and chairs. Delivery on time excellent customer service they even took away my wrapping. Would 100 percent recommend

Fabulous company to deal with from telephone ordering right to delivery just amazing
Well done to everyone at Sofas by Saxon
Would definitely recommend to anyone

Ordered 3 and 2 seater Churchill sofas during lockdown , was a bit wary of buying online as I stay in Glasgow and couldn’t visit showroom , but when sofas arrived me and my wife were delighted with beautifully hand made sofas , from …

Patience Pays and they are worth the wait of 3 months from booking to delivery. Absolutely gorgeous, Classic, quintessentially Distinctive chesterfields ! …

Excellent friendly service not at all pushy. Staff are very well informed about the products and the quality of the sofas is exceptional.

Received my 2 sofas and footstool today. Extremely happy with the quality and the look of the sofas. Would highly recommend

A very relaxed showroom. You won’t be hassled the sales people are just there to help. Just bought our second sofa. The first is 10 years old and still looks perfect.

Absolutley thrilled quality is fantastic ,you pay for what you get the leather is top quality ,the frames are handmade from hardwood we picked the right company many thanks

Great service. All good.

What a lovely company, staff are extremely knowledgeable about their products and actually speak to you as you are important. Well impressed with service we received.

Great experience from start to finish

Great experience from start to finish. Sofas are very well made, the craftsmanship is excellent.

Saxons quality Chesterfield. So happy with my Oxford sofa absolutely stunning I am over the moon with it.thank you to every one at saxons, will defiantly be back for a chair !

Excellent product and service. Superb craftsmanship. The suite looks great in our lounge.

it was good brought sofa,s from there seven years ago xxx

Absolutely fabulous greeting from the reception team and will be seeing them again on Friday. Excellent company 👌 …

Brilliant in every aspect. High quality sofa delivered by experts who could not do enough for us.

Excellent service very pleasant staff . kendal suite beautiful lovely and comfortable love the colour, would definitely recommend.

The sales girl Tia very polite helpful and professional. Your stuff is very good. Maybe a bit expensive.

Great service and quality love my new sofa would definitely recommend

Very helpful staff. Explained everything clearly and helped us understand options available.

5 star service and superb quality leather sofa and chair. Highly recommended.

got two 2seater chesterfields there so lovely I dont wont to sit on them thank you somuch great exsperence from start to finish

Exclusive furniture, especially made by Joanna, perfekt

Helpful, friendly staff. Great quality furniture

We Love our antique leather sofas!

Beautiful leather furniture, looking forward to years of enjoyment

Great company. Quality products and a helpful website.

Excellent service and quality of sofas.

Beautiful setters.cant fault them immaculate x

Amazing friendly and quick service

Quality British made furniture

Professional approach towards customers