Parkside Hospital reviews

Came here a year ago for nerve conduction study privately. Firstly in my experience this hospital never runs on time for appointments despite customers paying a lot of money and travelling huge distances to be seen sometimes (like me). The …

Consultant was excellent, as was his secretary. However the staff on the phone when I booked and the receptionist when I arrived were unhelpful, curt, and not at all engaged. On the phone she did not listen to me, interrupted me and I did …

I had a mammogram yesterday at Parkside. The whole experience was so professional. The radiologist was so caring. I received my results by email the following day. I would recommend this service. Total peace of mind and a calm experience.

I cannot fault the consultants at this hospital, however, dreadful experience with administration/accounts and overall customer service.
Communications are not replied to. Prices are not transparent, conflicting …

I recently visited Parkside for an x-ray following a consultation with Mr Mobeshiri, who was brilliant! The whole appointment was smooth from start to finish, seen on time and all staff in the radiology department were professional and very friendly. I would definitely recommend this Hospital, thank you so much!

I had a very pleasant visit. The staff were polite and helpful. My appointment was on time and the consultant excellent. Easy to find hospital, very clean and well run.

The failure of the NHS to properly diagnose and treat my Wife’s arthritic hip and knee after 2 years forced her to seek private orthopaedic care as a self-paying patient. She chose Parkside because of its good local reputation. …

The dermatologist was good ! But was kept waiting for twenty minutes. Consultation room especially behind the screens too small. Overlooks a car park with no blinds so undressing could be embarrassing! When undressed no where to put clothes …

Had a really poor experience today at the 1st floor Outpatients reception. I misunderstood what was needed on the registration form and the receptionist found this hilarious for a few minutes straight, even sharing it with another …

Extremely impressed with this hospital who offered exceptional care to my husband prior to, during and after his recent surgery. The staff were friendly, well informed and caring. …

Wonderful set-up, my son was seen promptly and staff were friendly and professional. We had a diagnosis within minutes of arriving – yet had been bouncing from doctor to doctor for months. Thank you Nuffield.

Hospital offer some exceptional professionals like well regarded Prof Davies, however review for Hospital rather than its consultants. Telephone lines absolute nightmare I’ve been trying to get through for hours. For the past year, the …

Ms Catherine Milroy and the care team were great all the way through from consultation to when I had surgery. I had a haematoma that Ms Milroy fixed the same day, despite it being evening by the time we agreed to a second surgery to fix it. …

I attended a webinar about ankle sports injuries hosted by Mr Amit Amin, Consultant Orthopaedic foot and ankle surgeon. What a genius of a man. It was a privilege to listen to a very well presented webinar . It was really informative and …

The doctors and nurses are great, friendly and my surgery went well 🙂 the room is okay with a TV, plenty of places to charge my phone and keep my belongings safe. …

Not helpful or friendly reception staff. Wifi not working on 17/04/23 at 17.45, spoken to the Level 2 reception staff and he doesn’t care and don’t think it’s his problem. Other patient also had the problem but with no help. …

I waited for almost an hour to speak to imaging and x-rays in order to make an appointment. It seems that the hospital management are prioritising profits over patients. I will be very reluctant to come to this hospital again if I can help it! In comparison takes New Victoria moments to answer the phone.

I had two scheduled appointments at 12:30pm and 5:20pm. I undertook an hour’s drive to arrive on time for my 12:30pm slot, only to discover upon arrival that the MRI machine was not operational. I am disappointed that no prior communication …

Got referred to this hospital through my insurance for tests and the hospital just didn’t contact me! So had to cancel my appointment and get a new one. I’ve had the tests done and I’m still waiting on my results… …

Arrived slightly early for my scan appointment at the hospital. The radiology manager happened to be passing by the reception, she gave me a very warm and comforting welcome with a big smile, and handed over the paperwork I had to complete. …

Parkside Hospital offers a wide range of diagnostic services with the latest imaging systems to ensure rapid access and high levels of comfort and safety. …

Right from the outset I found Parkside in Wimbledon to be extremely approachable and helpful. My consultant was understanding, sympathetic, knowledgeable and reassuring to my situation. Therefore my visit gave me the result I wanted with more information and the right treatment . I Would definitely recommend.

Dreadful customer service from Accounts, Administration and some nursing aspects. It is obvious there were breakdowns in communications between staff throughout my Partner’s stay and afterwards. …

Had a scan in Radiology recently. Staff were extremely friendly and very professional. Results were sent to my consultant on the same day. Absolutely delightful experience start to finish, and would definitely recommend this hospital!

I have a full hip replacement surgery booked in at Parkside. I was very worried and anxious when I attended my medical assessment. On arriving at the hospital I was greeted by a very friendly receptionist who directed me to the right …

Wonderful hospital. The nurses are all amazing, the food is terrific, lovely leafy location, I can’t praise it highly enough.

Awful experience. I require an ACL reconstruction and Parkside was recommended to me. The lady in the self-pay admin team was very helpful, provided me with a quote and information about the Orthopaedic consultants at the hospital. I chose …

I had a very good experience during my stay at Parkside Hospital. I was there from 8th-11th November 2021 for a right knee replacement under Mr Bell. The surgery was excellent with no feeling of real pain while recovering, only some …

Came here for treatment for tongue tie for my baby. Found it to be a complete waste of time, receptionist told us it was possible to have this treatment done when we called, so we booked to see the relevant consultant. At the appointment …

My room was kept super clean, the food was good with a desent menu, the level of care and attention from the nurses and other medical staff was amazing. My surgeon was friendly and professional and replied to any questions or concerns very quickly. A really fantastic experience – Thank you Parkside and Mr Bellringer

I had to call to ask about the cost of a procedure and fell into a vicious circle. First, the employee who answered the phone did not know what the procedure was, after I told her the name of the doctor who performed it, she gave me a …

I have been coming to Parkside Hospital for 20 years now, to see a specialist and have always been impressed by the efficiency and professionalism on all levels – from making an appointment to seeing the specialist, to further …

Are you a self payee please note that you will not only receive one invoice minimum 250 GBP but an additional invoice from the doctor in my case 150GBP. It was ten ridiculous expensive minutes! I tried calling and emailing but never able to speak to the right person. I will definetly not come back.

I had day surgery. Knee arthroscopy. Absolutely fantastic. Very professional nursing and auxiliary staff, and of course the wonderful Nick Morgan holding the scalpel. I felt very safe and well cared for. Now for a bit of physio and I will be up and trekking in a few weeks. Probably.

I was at Parkside from 29th October to 5th November for gender reassignment surgery. Firstly my surgeon Mr Bellringer and my clinical nurse Laura Mita were amazing from the start of my referral. Secondly, the nurses and duty doctors took …

If I could give zero I would. DO NOT go to Parkside. It has been one of the most frustrating experiences of my life. The staff are often rude and incredibly badly organised or incompetent. Appointments are often cancelled without warning …

I was at Parkside 5 years ago and I simply cannot fault the treatment I received. The staff were incredible and faultless. I cannot thank the staff involved with my treatment and care enough.

Turned up for an appointment at 8am, having arranged childcare. The consultant didn’t show up so I left at 9am. I was asked to do a urine test on arrival and have just received an invoice for the urine test. Absolutely awful service.

Don’t go see Miss Tina Rashid (urology). She lied to me about closing her practice to get rid of me, and her personal assistant who was supposed to set up her replacement by another urologist, has ghosted me and stopped replying, This is …

I have just spent 3 days at Parkside Hospital. The service and enthusiasm from the Hospital to Nurses and food was excellent and to be highly recommended.

I had an initial consultation with Dr Francis Johnston who then referred me to Dr Andrew Nicolau. Both experiences were exemplary. They explained their findings and their recommendations clearly and concisely which was refreshing. I am …

I am unsure how to start this review because I am absolutely blown away by how amazing my experience has been with Parkside so far. The care, bed side manner, approach towards me has been out of this world and like nothing I have ever …

I’ll never go back here for an X-ray – promised the results on Friday and here we are three phone calls later (radiology rarely picks up so it’s about ten attempts ) and they still haven’t been sent to my Dr…..something they say will take them 1 minute but never seem to do, avoid.

Excellent and efficient advice and ongoing help re suspected Sarcoidosis from Dr Rayner.

I have been here several times for myself or family members. At each visit the experience was excellent, the consultants were fabulous and the treatments effective. Today I visited a consultant for an ophthalmology appointment. The visit …

Absolutely awful. Parkside does not tell you that you will need to pay the hospital and a separate invoice from the doctor. I was quoted a reasonable amount and then to my surprise, I have now received another invoice from the doctor and …

Had MRI scan. Straightforward and professional. Easy location. Free parking

I had surgery at parkside hospital in november by Mr James Bellringer who is an amazing surgeon and my nurse Laura mita was absolutely lovely too and always had me smiling, the hospital is exceptional, the staff and nurses are fantastic …

I recently had a cataract operation on both my eyes but not at the same time. The first one was in April this year and the second in May. On both occasions I didn’t experience any pain or discomfort and was able to see perfectly after a …

Quite possible one of the most frustrating experiences in using private medical facility in my life. Serious communication problems from start to finish, causing me to not be seen by a doctor, and no follow up to re-book. Appalling administration.

This has got to be the worst private hospital in England. I am a self paying patients who visited the hospital on the 17th of March where the receptionists are extremely rude, I saw a Mr. Paul Carter who was supposed to carry out a mere …

Agency nurses ignore requests for pain relief. My bed was moved to other rooms, twice in four days, without any discussion with me. I requested to see the Sister in charge, on numerous occasions, because I was not receiving the care I needed. Overall, very poor management but great consultants.

Was lucky to have an incredibly comprehensive melanoma check up with the wonderful Dr Archana Rao – couldn’t recommend her highly enough

If you are a self pay patient be very careful with costs not being transparent at this hospital.
I needed to pay for my own treatment as appointments with NHS were extremely …

I cannot find the words to praise firstly the consultant that did my surgery, Mr Hyde. Not only a very kind pleasant person, but an absolute star! I was terrified of having longish term bruising on my facial nerve but instead woke up with …

Some of the nursing staff didn’t seem to know what they were doing, others were downright rude and unhelpful. They managed to mess up my evening meal order. After my shoulder operation, they couldn’t find a sling in the whole hospital till …

Amazing hospital, I came here for Gender Reassignment Surgery at the end of April 2018 and had to spend a week here. …

I saw Dae kim for an ENT issue a while ago. We discussed an eventual MRI scan. He said it was not necessary but he would be happy to take care of the referral if I decided to have one. He advised to ring his secretary – who never picks up …

Dr Basarab is a very competent dermatologist.

However I am still experiencing ongoing bouts of acne and I hope through …

Receptionists are as sour as lemons! Great doctors though. Orthopaedic consultant was brilliant! Nice locations and well maintained facilities.

Single OPD Appointment. Simple and efficient. The Consultant was courteous, kind and VERY knowledgeable. Would definitely go there again.

Worst of all private hospital in my experience, insurance details and authorisation number provided in advance to them but none shown on their paper work when arrive at hospital. …

I had an expensive procedure on the 5th, after my surgery the nurse on duty Alexandra gave me the worse service i ever had in an private hospital. I was in so much pain i called for her several times i told another nurse about the pain …

I had a small surgical operation with Mr J Colville (Plastic Surgeon) back in July 2020. I can’t fault his service – a gentleman who managed to get me scheduled for surgery once lockdown was relaxed. Note that I was self paying as I did …

Bunch of liners I really don’t recommend this hospital or team they lie and tell you fake information to suit their needs.

My experience today at Parkside having had a bilateral brachioplasty on both arms by Mr Mark Soldin was a wonderful experience. From my Consultant, his Registrar, Anaesthetist and all the staff involved (Gemma, my nurse your amazing). The …

Better late than never for a review. The NHS sent me to this hospital around 5 years ago and they picked up the tab! Was most impressed! I wish I could afford to go private all of the time! Superb!

Mr Neil Bulstrode is an amazing surgeon. He was very professional, put me at ease and talked me through the procedure that I was having. I am more than happy with my results !

My daughter has been very poorly for a long time, and had many stays at Parkside. All of the staff have been kind to her even when at times I would not have blamed them for not being so. They understand her fear & have all gone that bit …

The staff and nurses were very attentive and made me feel very comfortable during my stay here. Thank you to the hospital and Dr Panayi!

Extremely apathetic service, dealt with Liz in radiology, the epitome of rudeness. She was there simply to make everything 100 times more difficult without any reservation.

Came to parkside as my operation at St Georges had been transferred here. The service parkside provides is fantastic. All the nurses were so friendly and made my stay a lot more manageable! The catering staff are all extremely friendly and happy to help with any needs. I would highly recommend parkside!

I attended parkside hospital on 8th September 2017 for a bilateral abductor londos release operation. I was operated by Mr Adrian Day . His patients ethos was first class. He explained the procedure to me and reassured me. …

Came very close to making a booking at this hospital today but decided to go elsewhere as the costs are not transparent. The price list states a figure and the quote (over the phone and on email) for the EXACT SAME treatment package is …

My 8 year old son came in for a tonsillectomy and the staff could not have made him any more relaxed. From the receptionist to the nurse, the surgeon and aneisatist they were all amazing. They took time to listen to him, look at some …

Excellent hospital. Professional staff. Had a minor key hole op earlier. Couldn’t fault it. Highly recommend it as a private the hospital.

Great hospital but lady on reception should be removed rude she is not doing me a favour you should do your job miserable 10/07/21unbelievable there is always 1 where ever you go. Doctor’s nurses great.

Very much a 5 star experience, was like checking into a hotel, staff are amazing, friendly, fun and attentive, had surgery on left leg by Dr Sudip Ray, super nice guy, my nurse was Larisse, lovely lady, recovery room guy was Brian, good …

On the 27th March 2018, I had limb lengthening surgery, my surgeon Adrian Day is an amazing surgeon he made me feel calm and walked me through the process and his over all personality makes u feel at ease. …

Booked a private appointment which I was paying for, found the doctor very dismissive, not helpful, thought my concern was petty and just wanted me out the door! Felt extremely upset afterwards especially as I’ve only heard good things about the practise! I would not go back or recommend to anyone unfortunately.