PDSA average reviews all over the web

4.5
Total Reviews 80

Average reviews from all platforms

Average Rating 4.5

Average reviews from all platforms

  • 5.0
    65
  • 4.0
    4
  • 3.0
    1
  • 2.0
    2
  • 1.0
    8
PDSA reviews breakdown:
Google
4.5
80

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80 PDSA reviews on Google

LT
lewis taylor 4 months ago on Google
( 5 out of 5 )

First time ever having to use the pdsa and all I can say is if I could give more stars and donate more money I would do, from the phone call to the treatment for my dog everything spot on, was told to come straight in and we was seen within …

JB
Judith Bebbington 4 months ago on Google
( 5 out of 5 )

Lovely experience today with Dr Henry great vet very caring and loving towards my dog gave him a full health check and offered vaccinations, renewed my dogs prescription and checked his arthritis all in one appointment. Was impressed at how …

O
OGXdamien 4 months ago on Google
( 1 out of 5 )

What a joke the PDSA is!

Need help with your pet? You best hope that it’s dying otherwise you won’t have …

DB
Denise Barrow 4 months ago on Google
( 5 out of 5 )

This place is always very helpful,the staff do an amazing job of helping sick animals.

RS
Raymond Smith 4 months ago on Google
( 5 out of 5 )

Still doing a fantastic job especially for those who can’t afford veterinary treatment prices, as long as people still give as much as they can afford themselves

DC
Darren Chesterton 4 months ago on Google
( 1 out of 5 )

Absolutely appalling, they wouldn’t see my pup making me choose between caring for my father with dementia or saving my pup… I’d give them – 5 ⭐

TW
Thomas Willis 4 months ago on Google
( 5 out of 5 )

Lovely bunch here. Our vet was extremely professional and you could tell she had a genuine interest in our dog, it wasn’t just a job to her, she loved animals you could tell. …

CH
Clare Hockings 4 months ago on Google
( 5 out of 5 )

Quickly seen to. Staff were extremely efficient and very helpful. Many thanks

JB
jill bowdon 4 months ago on Google
( 5 out of 5 )

Brilliant parking facilities. The staff are very helpful and the vet and nurses were very caring.

AS
Andrew Stephenson 4 months ago on Google
( 5 out of 5 )

Normal service resumed since COVID has been stepped down since ,very professional service through out.
Thou all appointments must be made online.

AK
Agee K. 4 months ago on Google
( 4 out of 5 )

Fairy prices and nice staff. Appointments never on time even there is no people in a queue.

MM
Meelie Monókeros 4 months ago on Google
( 5 out of 5 )

My old man cat had gotten himself very stressed after moving house and developed a UTI that quite frankly, scared the heck out of my whole household. This condition in male cats can be sometimes fatal! …

CC
Colin Campbell 4 months ago on Google
( 5 out of 5 )

look after my step daughters cats very well. very helpful and caring

JP
Jacqueline Peers 4 months ago on Google
( 5 out of 5 )

Excellent. Staff were amazin and helpfull..

JF
Jodie Fox 4 months ago on Google
( 5 out of 5 )

Very friendly and caring and helped with my dogs needs . Big thankyou to all members that work there .

RH
Ryan Hugo 4 months ago on Google
( 5 out of 5 )

Saved my puppies life, can’t thank them enough

DC
Darren Charles Raison 4 months ago on Google
( 5 out of 5 )

My cat and dog were both spade within weeks of one another and I couldn’t thank the vets and all the staff enough for looking after them. I would highly recommend. Although I don’t think the animals were impressed with their cones. 😄 …

SH
steven hollis 4 months ago on Google
( 5 out of 5 )

First time I’ve been here. Nice place, lovely staff. Very busy as expected so you have to book your appointment in advance. They do a great job.

ML
Michael Louch 4 months ago on Google
( 5 out of 5 )

Excellent service, have the pets interest at heart.Keep up the good work

GP
Grzegorz Pawlik 4 months ago on Google
( 5 out of 5 )

Friendly staff helped me with my dog when I had emergency.

LP
Lisa Pattinson 4 months ago on Google
( 5 out of 5 )

Totally saved my big boys life . He has a new lease of life . So happy they could help me .

BC
Beverley Charlton 4 months ago on Google
( 5 out of 5 )

They are the best vets, I’ve been to used them for about 15 years off and,they don’t mess about like other vets, plus if you are on Benefits you get help with the bill you give a contribution I aways try to pay half on the price I was there …

SH
SHARON H 4 months ago on Google
( 5 out of 5 )

Our appointment was with Feargal. He was extremely pleasant and really caring and loving towards my dog. He gave him a thorough health check, prescribed medication and we are seeing him again for a follow up appointment. …

JW
Johnny Walker 4 months ago on Google
( 5 out of 5 )

Pdsa
Southwick, Sunderland. Can’t thank them enough for Care of my Yorkshire terrier dog, Toby. …

SB
Simone Bolton 4 months ago on Google
( 5 out of 5 )

This place is amazing for your lovely fur babies

SM
stephen munday 4 months ago on Google
( 5 out of 5 )

Couldn’t do enough put my mind at ease when I was worried about my pet

CD
Claire Devine 4 months ago on Google
( 5 out of 5 )

Turned up without an appointment staff were lovely were seen to within 10mins &2 lots of antibiotics for a very unwell bella my mams dog

AW
Anth Wood 4 months ago on Google
( 5 out of 5 )

Spotlessly clean very pleasent and the staff really helpful and polite. I would definitely recommend the PDSA. A big thank you from Ted and myself.

TW
Team Woody 4 months ago on Google
( 5 out of 5 )

unreal service staff amazing, supportive in the bad time of our poor bunny final day, £110 at seaham vet £28.50 here so i paid full price and will continue to fund this charity with donations moving forward, id rather pay the full bill and more than be robbed by a so called local vet, well done and keep up the amazing work guys

NC
Neil Cooke 4 months ago on Google
( 5 out of 5 )

Excellent service ,staff we’re great , very helpful and genuinely care for your pets welfare

KO
Kathleen Osguthorpe 4 months ago on Google
( 5 out of 5 )

Such good care for my Jack when he was put to sleep last Thursday,10th Nov ’22 thankyou for your kindness and understanding.

AC
Andrew Clint 4 months ago on Google
( 1 out of 5 )

Not good if you animal as an emergency they expect you to register by that time you animal will die

KC
Kevin Clish 4 months ago on Google
( 5 out of 5 )

Nice people. Lovely place for your dogs if you need any advice or help

NR
Naomi Rushman 4 months ago on Google
( 5 out of 5 )

We lost one of our dogs Lily the vet and staff were very kind

LC
Lesley Cheal 4 months ago on Google
( 5 out of 5 )

The staff were very good at the Sunderland Branch. My only complaint is that the opening hours are incorrect! It states 9-12 Saturdays and this is not the case they are CLOSED. This could mean life or death for a pet. It needs correcting urgently!

GM
Grace Milner 4 months ago on Google
( 5 out of 5 )

As always excellent service and professional advice

JK
Joanne Kirk 4 months ago on Google
( 5 out of 5 )

Fantastic place all the staff was very caring

LL
Leslie Lannigan 4 months ago on Google
( 5 out of 5 )

Fantastic job these do great and friendly staff

ON
Ort Night 4 months ago on Google
( 1 out of 5 )

Absolute disgrace of veterinarian centre … they’re supposed to care for animals that’s there job. Our poor dog had been unwell for days the out of hrs had told us to take her if she wasn’t getting any better we had called numerous of times …

RH
Ryan Hutchinson 4 months ago on Google
( 5 out of 5 )

Found a small lump on my dogs leg so rang pdsa sunderland and was advised to take a picture and send it via email and they would be in touch. They called the next day and gave us an appointment for the following day so they could have a …

BR
bev rowntree 4 months ago on Google
( 5 out of 5 )

Great caring staff. Parking. Helped my pet. Donate to keep helping our beloved pets. So grateful of the service they delivered in a emergency….

AT
andy trilsbach 4 months ago on Google
( 5 out of 5 )

Exellent space and service, truly grateful…Thankyou.

AB
Angela Barrett 4 months ago on Google
( 5 out of 5 )

My dog is better now thanks to yr vet there .. much appreciated

HG
helena gouveia 4 months ago on Google
( 5 out of 5 )

All staff were very kind my cat had a surgery and everything went well I liked the vet I really recommend and ask everyone to contribute with money contributions.

JH
Jack Haywood 4 months ago on Google
( 1 out of 5 )

The receptionist was the rudest person that I have ever met in my life. Made a man wait about 10 mins before letting him in and then after he made a donation the receptionist and the lady that took the donation then started to complain when …

DG
Don Glendenning 4 months ago on Google
( 5 out of 5 )

Took my friends dog to vets dog is fine hopefully and the vet was lovely friendly and give good advice thanx

PH
Peter Harding 4 months ago on Google
( 5 out of 5 )

Always the best service every time

DR
dave redman 4 months ago on Google
( 5 out of 5 )

I had to give my mate of 15 years his last sleep and the staff were very kind and compassionate. They were a great comfort and gave me advice on getting ‘ossie’ cremated and getting his ashes. Forever grateful

JR
Jason Ryan 4 months ago on Google
( 5 out of 5 )

Very caring and passionate, Fergle is great would recommend him to anyone made a very difficult time for me with my 16 year old Jack Russel less painful. Thank you so much for your help and advise for Kai also.

AM
Ann Myers 4 months ago on Google
( 1 out of 5 )

I requested an appointment on line to which I received an email acknowledging the request. Unfortunately I heard no more from them.

MC
m c 4 months ago on Google
( 1 out of 5 )

The staff at the counter and who handle the phones are ignorant as could be, cheeky and do not want to be there. Try to blame covid for everything even though it hasn’t effected them in anyway. Just there work hours. Shame really as the …

AJ
Ann Johnson 4 months ago on Google
( 5 out of 5 )

We were Happy the vet phoned us and asked about Dottie. Dottie loses her fur in patches,swollen between her toes and ears. I really just wish everything was back to normal and she could be seen by the vet. She is on antibiotics and Steroids …

GD
Gary Dagg 4 months ago on Google
( 5 out of 5 )

Really great service. Managed to squeeze me in after a cancellation so my dog seen to quickly

F
Foobs 4 months ago on Google
( 4 out of 5 )

Excellent service, phoned vets first thing had a return call within the hour & appointment given within the hour too. Only downside was waiting room was a little overcrowded with an anxious dog

GY
Gayle Yates 4 months ago on Google
( 5 out of 5 )

Excellent service from here, especially as it was short notice.

DH
David Howe 4 months ago on Google
( 5 out of 5 )

Beautiful setting of people who are not as recognised by others. They have looked after my Jerry dog 19 on both occasions so highly recommend them for there commitment and work thankyou

GT
Greg the wild hippy Hall 4 months ago on Google
( 5 out of 5 )

lovely building even nicer staff

AM
annmarie martin 4 months ago on Google
( 5 out of 5 )

The lady vet who saw our sam was lovely very patient as sam doesn’t stay still to get looked at , in my opinion pdsa is worth their weight in gold xxx

CR
Carla Rossini 4 months ago on Google
( 3 out of 5 )

Couldn’t get an appointment for 6 days.

AA
Allyson Anderson 4 months ago on Google
( 5 out of 5 )

Very professional, reassuring and caring from reception to vet. I was very worried for what procedure my dog was to undertake but safe to say Angus was treat with loving and kindness from going in to coming home… thankyou you are all Fab!!!! 😊 …

JB
Jessica boggan 4 months ago on Google
( 5 out of 5 )

Couldn’t be happier with the service, very caring to both me and my pet! Explained everything clearly, done what they could and made us comfortable. Thanks PDSA!

JT
janet thompson 4 months ago on Google
( 5 out of 5 )

Very caring and friendly vets here. Extremely busy, but didn’t have to wait long considering.
Spotlessly clean throughout.

AM
Alex Monkeh 4 months ago on Google
( 5 out of 5 )

Great people doing great things, if you’re eligible for the service they provide free care to one animal and reduced price care for another.

AM
Anne marie Dixon 4 months ago on Google
( 5 out of 5 )

So friendly and help my dog a lot and so kind

TJ
Tim Jackson 4 months ago on Google
( 5 out of 5 )

The best people, from reception to the vets. Staff are superb.
Many thanks for rosie Williams.
Saved her eyes.

SW
Shell Walker 4 months ago on Google
( 5 out of 5 )

Lovely friendly staff, a place you can be sure they are there for the love and welfare of our pets.

AH
Adam Haydon 4 months ago on Google
( 1 out of 5 )

Spent 5 minutes with our cat without doing any tests, told us a 16 year old cat was “young” and that we should put him down… Great service! (sarcasm)

ML
Marty ldl 4 months ago on Google
( 5 out of 5 )

Nice caring people, were great with me and pets and considering how stressful it must be.

KB
Kirsten Bennett 4 months ago on Google
( 5 out of 5 )

Wonderful people, my cat needed urgent care and they gave us an appointment straight away. The staff are great, so pleasant and reassuring in a stressful situation. The vet who saw my cat was absolutely lovely, she explained everything to …

HA
Henry Aonghus 4 months ago on Google
( 4 out of 5 )

Quite a faff to find the right place for the first time. Other than that plenty car park places with disabled bays. …

CM
Christine Madoc 4 months ago on Google
( 5 out of 5 )

Caring an considerate staff. Our dog took ill an they helped considerably at the time.

AM
Adam Monks 4 months ago on Google
( 5 out of 5 )

Amazing friendly staff, went at a pace which was good for our dog as she’s very nervous

JF
James Fox 4 months ago on Google
( 5 out of 5 )

Excellent animal environment with friendly helpful and informative staff. Helped my dog in labour on very short notice

AM
Anna Makepeace 4 months ago on Google
( 5 out of 5 )

Staff very efficient and welcoming made me feel at ease . Everything top class thank you to you all .My dog was diagnosed and given his medication there and then .No complaints

JE
jay enty 4 months ago on Google
( 4 out of 5 )

Great place, friendly staff and the animals love the staff just not the wait, but the donation scheme is a little sneaky.

BB
Bunnie Blankley 4 months ago on Google
( 2 out of 5 )

Don’t know haven’t been there yet.

MH
marie hannard 4 months ago on Google
( 5 out of 5 )

My pet was very poorly they seen her straight away and have a system up and running because of covid,so be warned you can’t go inside with your pet which is very hard as you worry but they were fantastic My pet had to return a few days …

KA
Kath Allison 4 months ago on Google
( 5 out of 5 )

I think this place is amazing knowing that ur pet is well looked after they were brilliant with my dog

BW
Bridget Wilson Hall 4 months ago on Google
( 5 out of 5 )

You may have to wait a while but you can spend the time looking at a wide variety of pets and maybe talking to their owners. Once you are seen, so long as you qualify (ie claim Housing Benefit), you get amazing service.
Best to avoid 1-2pm as lots of staff on their lunch break

SP
Samantha Parkinson 4 months ago on Google
( 2 out of 5 )

When we lived over Sunderland we used this place for our cats. We had our younger cat nurtured there and we were pleased with the treatment she received. However our older cat lost a toe due to the neglegence of the vets here. They wouldn’t …

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