Pilgrim Hospital reviews

I had a 4 nights emergency stay on the Bostonion oncology ward. Is it difficult to describe how marvellous this place is.The Facilities are just amazing each patient has a Private room, it’s own bathroom with patio doors and a garden to …

shockingly bad service. wait times for basic tests are appallingly long, this surely cant be safe to have long delays for vital tests. nowhere near enough staff to care for the patients. if the patient cant feed themselves, then the food …

This place is an absolute nightmare, some of nurses are absolutely lovely and do an amazing job. Then you get the other spiteful ones, complaining about 3 people visiting a family member, a child and the parents, pretty sure it shouldn’t …

My husband was admitted through A&E and transferred to the Bostonian. Yes was a bit of a wait but staff were very good. The staff on the Bostonian were excellent, despite being very busy, they did everything they could to sort out his problems. They treated him with care, respect from the auxiliary staff to nurses and Drs

Attended A&E on Monday 30/3 and was triaged within 5 minutes even tho it was extremely busy by Nurse Frances and given treatment at the Royle eye department within a few hours. Excellent service and all staff very polite. Can’t praise Pilgrim hospital enough

BREAST UNIT :- I attended the the breast care unit. All of the staff there are so marvellous, I can’t praise them highly enough. They are all so very kind and caring from the moment you walk in to the time you leave. I felt the warmth of …

Was sent to the hospital by my Dr, short wait in A&E before triage and a short wait before treatment. The under pressure staff were fantastic. I cannot hold them in higher regard.

Not the worst experience I’ve ever had. But not best ever. Improvements could definitely be made. An NHS A.I would be very much appreciated. For a lot of questions the staff simply don’t have ancers for. I’ve lost count haw many times I’ve …

Terrible hospital. Whenever we go there it’s always waiting 2 hours for a doctor to say ‘nothing is wrong’ then coming back a week later and waiting 5 hours.
The hospital was built in the 70’s and it is looking very bad. Hoping it will be …

Very-well known blue building in borough of Boston. Good cafê area, friendly staff. All round great hospital with plenty of signs 👍 …

Pilgrim Hospital 🏥 was a flagship medical care centre who’s standards have slipped due to the immense pressure they are being put under by the amount of new people now living in the boston area. The government has to offer the Hospital 🏥 more funding and resources to be able to cope and offer a standard of excellence required. …

A&E were very good here today. We came in with out 15month old daughter and were out 1hr 40min later. Very friendly and helpful service.

Went to A&E Bank holiday Sunday expecting long waits and staff issues. We were there less than 1.5 hours in total and all the staff we saw with our little one were simply superb. Thank you.

Absolutely disgraceful pilgim hospital, last year had overdose made me wait with everyone in AnE while my eyes were rolling back in my head and heart was pumping fast , left me in a room with curtain, bleading out felt like i was going to …

After a spell in A&E this week I found myself in ACU with a heart problem. I’ve served 30yrs as a operating department practitioner, now retired, working in London and Norfolk, and I can honestly say I was taken aback at how clean the ward …

Well I have been visiting the pilgrim for nr 23 years. I’ve never seen the carpark in such poorly maintained condition. I have tripped several times. I also have to push my parents in wheelchairs.this is like being on a off road course. Shame on you Pilgrim for bad maintenance. SHAME SHAME SHAME.

Excellent service needed an xray on my knee seen quickly had x-ray and was sent home all within 2.5 hours

Just returned from appointment and examination in Urology and found the whole experience very good.
Slight delay in being seen but the care and service was excellent, fully informed about everything.

Recently had a planned section at pilgrim hospital and the care I received from all of the staff from ante natal, theatre and maternity departments was second to none. A much more positive experience than my first birth at a different hospital, and I can’t thank the staff enough.

We are in awe of the care my wife received from the Orthopaedic Consultants and the staff in the “Discharge Team” out of Boston Pilgrim, following a traumatic Hip Replacement. Their support in her recovery was 100% and the ongoing physiotherapy now means she is well on her way to recovery

My 81 year old nan has been here for over 2 weeks and has had money stolen from her purse!!! Absolutely disgusting sort this out!!! No excuses whatsoever for this behaviour 🤦‍♀️ …

I cannot thank the staff of ward 5B enough. They cared for my boyfriend through and through as he had a toe removed due to an infected foot ulcer. They were kind and courteous. I prefer this hospital to our location, Lincoln, as the layout …

Car park is absolutely appalling pot holes don’t come close to describing the cratered surface of this abomination. They then have the cheek to charge you for the privilege of having to dodge the gaping chasms!

It was necessary to visit A & E at 3am for myself, the care provided by the Doctor (Grace) was exceptional , the reception, nursing staff were all fantastic. the horrible part of the experience was listening to the loud constant moaning …

Had a bone density scan carried out this week by Elaine. She was most helpful, sympathetic and efficient

Absolutely amazing labour ward!! my contractions were 2-3 minutes apart and Lincoln told me they had no beds so had my dad drive me 45 minutes to pilgrim and I couldn’t thank the midwives enough! helped me deliver safely, made sure I didn’t …

Breast Unit
From the second of walking into the clinic I/we received polite, professional, compassionate and empathy care from the admin, nurse, surgeon & radiologist’s. …

Thank you to all amazing staff they did great work and quickly managed to see the problem and sorted everything this hospital are very clean and the staff will look after you properly 10/10 thank you for caring for us all

I can not thank the doctors and nurses here at A&E they where absolutely fantastic in my opinion they should be the highest paid workers not ambulance drivers post men or train drivers.also I think all ambulance technicians should be sack …

5 stars today.
I attended CT/Ultrasonography for a routine scan. The appointment was perfectly on time, and attended by a wonderfully bright, friendly and professional …

Sadly our experience of this hospital is really poor. My husband is on the geriatric ward and although the medical staff are competent they lack the personal touch that is needed especially with patients who are unable to help themselves …

I was referred to the Urgent Care Unit earlier this week and I don’t think I could have been treated any better or that the care and staff could have done any more than they did for me. They were well organised and friendly and informative …

What a lovely, professional, friendly team in A&E! My impromptu visit to urgent care was a long one, but what you would expect as a non-urgent patient. Everyone I met – the guys in the ‘potting shed’ AKA Fracture Clinic, the lovely …

I cannot give any stars. We are waiting for a call from a 75 year old neighbour who has been in your hospital since 5.30 this evening to be seen. She had a really bad leg, sent to you by her gp, has had bloods taken and chest X-ray and at …

My Grandad is currently in this hospital for a GI bleed and they seem more focused on making their own rules for his medication directions, changing medications when he has specialists for these and not treating what he came in for. And not …

Not one of the nicest hospitals,the a and e waiting room is far too small, the car park has a silly layout, the building could do with a new coat of paint very drab looking.

Staff i met on my stay were lovely. From catering & cleaners up to doctor Atif Rabia what a cheerful doctor Must forgot nurses marvellous. Not impressed when i got to my room find no table eating off my lap how dangerous especially with elderly patients they should buy a table penny pinche’s

Really slow service. Departments don’t seam to talk to each other or know what they are doing old equipment in rooms. And staff would rather keep the fans on a hot day to then selves even asking for one multiple times

I was at a&e yesterday 23/11/20 with an elevated heart rate. Although its strange because of covid I found all the Nurses, Doctors and Porters very pleasant and hard working luckily after tests everything was fine and I now have to see a …

I gave birth at pilgrim in February 2021, after being told my baby was going to be so big and was unable to have a home birth , I was very nervous about being induced, but as soon as I met the team caring for me I felt very relaxed and knew …

Easy parking, on time for treatment, friendly and professional staff

I was recently admitted to ward 5B for surgery on my foot, I must say from Mr Leechong and right through to Shannon and the tea ladies and Volunteers I was well looked after. It was a struggle at times but i wouldn’t be here now if it …

I would like to say bit thanks to Maternity ward team, they help us a lot with everything starting on the beginning and after baby went out. If you want to give birth, here is the best choice, Boston for sure👍 …

I couldn’t wish for any better!!!!
The staff on labour and maternity ward where Amazing! Me and my Family will be always grateful for all of those nurses and doctors who helped us through on the …

Awful hospital my 84 yr old mother went in with breathing problems at 1
30 pm and was put in the corridor she had a blood test ,xray, and a ecg plus a NEGATIVE Covid test then nothing. They thought she had blood clots in her lungs …

The A&E doctors and nurses were simply exceptional.

I have to say a massive thank you to all the staff in the A&E department. I was admitted early hours Wednesday morning with suspected Sepsis. I was dealt with extremely fast and with much care and professionalism. All the staff were …

Fabulous, welcoming and professional treatment in the A&E department. Couldn’t have been better. All staff were friendly and helpful. Thank you

Can’t say I agree with the positive posts, partner went to A&E for an emergency CT scan on direct advice from GP, took 5 hours to see a Doctor, consultant then advised he could not get a CT scan done at the hospital (even though there is a …

I have nothing but praise for Pilgrims, they have operated on me thrice for vascular problems and have saved my left leg and unblocked my arteries. The staff were all lovely and on the ball with bedside manors and all following clinical …

Visit to endoscopy unit on 11th June.
Can’t praise the department enough.
Every single member of the team was kind, professional and caring. …

Worst hospital I’ve ever been to my late father was on ward 7b last month the staff are rude no manors at all, people buzzers we’re going off & members of staff were sat on their phones on the corridor one even said “it’s not my patient” …

I was taken to Pilgrim A&E with incredible pain having injured myself playing tennis – turns out it’s a torn hamstring.
EVERYONE was exceptionally lovely. …

AVOID AVOID AVOID! Awful place. Staff treat patients like dogs. My poor nan came in here with a broken leg and left in a body bag. Was neglected and ignored by nurses when she needed the toilet, not fed properly, told to shut up when she …

It a decent hospital but needs to be revamped as there is a lot wrong with the building. Layout of the building is a problem. Lifts area always busy and crammed. Recommend not visiting at peak visiting times ie round lunchtime. The staff are normally great but they are overworked and underpaid for what they do.

April 15th 2022… I was taken by ambulance to Boston AnE and was so grateful..The ambulance ladies actually got my Svt under control with the’vagal’ manoeuvre before I left the garage at Burgh le marsh(this has Never happened …

Went here for a&e as I had shattered my upper radial (at the time I didn’t know that) waited about 4 hours to be seen to yet there were people coming in with a cough or grazed knee and they were seen before me even though coming after. …

Fantastic staff helped my wife kind and caring excellent

Procedure carried out by Ms Khumar and staff was exemplary. Follow up care by staff in Royle eye centre was also without fault. Nothing but praise.

Was blue lighted in by ambulance due to me almost having a heart attack. They got me in hardly looked at me. One doctor was brilliant though. Soon as they got my diagnosis that my body went into shock due to kidney stones and a ruptured …

Maternity and labour word, wow what a amazing team also food staff .
I just want to thank them all for the help and care they gave and just truly I big thank you. And some of you super stars, you know who you are. Big thank you.

Came into a and e and was allowed into the waiting room with my boyfriend by the people at the front door due to my severe anxiety. The receptionist rolled her eyes and visibly got annoyed at me and muttered “I told them not to do that” …

I was with a hospital in Hertfordshire for many years but Pilgrims hospital is far more relax and care about the patient

Helpful staff, clean and my appointment was on time

12 days ago my wife was admitted to Pilgrim Hospital Boston with a broken ankle. …

Whilst on holiday in Boston, following a fall, I had occasion to visit pilgrims hospital on Thursday the 23rd of September with what turned out to be a fractured fibula. Cannot praise more highly all of the friendly staff in UTC, Xray and …

Boyfriend admitted coughing up blood, left in AnE for 24 hours straight with no bed and little sleep.
Then told he had a bed, kicked out of that bed so back to AnE, then found bed on …

Outpatient radiology appointment on time, all staff courteous and kind. Excellent explanation about the procedure and what to expect. Keep it up!

My mother has been recently admitted one week ago with fluid overload and now the hospital has given my mum coronavirus. Is this the treatment you expect? Now I am trying to call the hospital and noone answers. What a terrible hospital! …

My father was recently taken ill whilst we were on holiday in Lincolnshire. The paramedics were caring and professional and wasted no time in transferring him to the Pilgrim. When we arrived in A&E it was busy as it was 9pm on a Friday. …

I have visited the fracture clinic two weeks running. My first appointment was 10.40 and I was seen by the consultant then had my pot fitted and out all within 50mins. It was excellent service staff and everyone I saw were on there game and …

Cannot rate A&E more highly. Had my first experience of this hospital department 28/8/20 due to a car crash. The medical care ,compassion , friendliness in all areas ie porters, nurses ,doctors ,Xray dept, scan dept
exceptional. Thankyou for looking after me at a very scary time

Just visited someone the ward was clean and there were plenty of staff around.

We arrived with our disabled daughter at teatime at possibly one of their busiest times. Our triage nurse a Sandy was wonderful , monty and I can’t thank her enough for her kindness and empathy and the comfort she offered us and to Nikki. …

Came here on Friday for an emergency operation. I have severe anxiety and panic disorder and if anybody knows anything about this they will know that I was a complete basket case. Genuinely thought it was final curtains for me even though I …

I was brought by Ambulance to A&E, the staff were very good and efficient, I was dealt with quickly and sent to a ward, which was OK except they were very short staffed at night, and their time was taken up with a dementia patient, I felt …

If I could give 0 stars I would.
Extremely slow service. Departments don’t seem to talk to each other.
My mom was diagnosed with cancer. She meant to be proposed with a treatment plan …

I have had a few visits to the various departments in the hospital due to a long term condition and I can not praise the staff and facilities well enough. During this Covid pandemic I had need to use the hospital as an emergency patient and …

I recently had to attend Pilgrim Hospital for a urological procedure on Wednesday 18th December. This required me to attend the Day Care Ward. The staff here were first class in attending to my needs and their attention to detail was …

Excellent treatment. I cannot fault the service provided by the hospital, particularly the eye dept. From seeing the consultant, to being assessed and actually having treatment and operation, all staff involved from reception, nursing and consultant they were absolutely fantastic. Friendly, helpful, caring and professional.