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Write a ReviewAbsolutely disgusting service.. where do I start.. never answer the phone, you either get told to call back later or if by a miracle you actually get a ring tone, you wait for over an hour each time only to be buttoned and have to start …
Please employe more telephone operators. 1 simple question but hours on the phone,With “all our phone operators are busy please phone back later”…grrrr
What can I say, well an asylum is one of many words i would use to describe this absolute incomepent and wholy unprofessional organisation. I have experienced lost evidence, late/missing correspondence, a don’t care attitude and this is …
The service provided is absolutely appalling. I have waited on the phone for over an hour and still no answer.What a waste of Taxpayers money!!!
I don’t know why there is a telephone number, as it doesn’t get answered. I waited on the line for 45 minutes only for the person on the other end to immediately hang up, and then they stopped even putting you on hold. The virtual Zoom access had me in the waiting lobby for an hour and a half before I gave up there also.
Very poor service. No replies from X2 emails sent over a period of 6 weeks, they don’t answer the phone. Previous hearing documents that were sent in registered post / signed for had been lost and hearting had to be postponed Appalling …
Absolute joke. Won’t answer their phone calls and we have been trying for hours everyday, for the last month. Won’t answer emails either. Family court is in 4 days, and I haven’t been able to get hold of them. And these are the people In charge of making life changing decisions? Can’t even pick up a phone.
Simply the worst service imaginable from a government department. No reply to repeated email, no one to answer telephones, letters arriving weeks after action dates. Totally unacceptable and a failure to the public.
Amazing communication and attitude… Ignore bad reviews, they are from criminals
No one answers the phone and if they do, mid way through conversation, they cut u off. I can’t even appeal my daughters forced adoption, I am ment to have the right to appeal it but I can’t, the women on the phone was taking my email …
This Court is not responding at all after multiple weeks of trying by Email,Phone and walking in in person! 0 communication! My note with my details was passed on in person at the court and pointed out no one is answering emails and phone …
Plymouth Combined ‘Court’ sent out the documents to me after the deadline for submission so invalidated a £10 000 claim which I had paid them £700 to then invalidate!! The staff and managers hung up on me repeatedly to hide the problem and …
Could someone answer the phone please and take payment of a trial fee =£181 as I’ve being telephone for 3 weeks at varying times….. as advised by the security gentlemen in the entrance whom cant take payment……..online payments are not available for court fees and I do not have a cheque book!
Absolutely disgusting! I have my hearing in two weeks and tried several times, to get a link for my court date so I can appear via video so looks like I won’t be at my hearing! You all need sacking absolutely disgusting
ABSOLUTELY DISGUSTING!!! Tried phoning up multiple times and just get cut off, completely unprofessional! Not only is it enough stress going to court but now we have to stress about them not picking up. It’s a joke!
I think they are taking this bit too far… No reply’s to emails. no answer on the phone. Why should anyone pay for such service? Please file complaints else they will not fix this.
Trying to get someone on the phone from this place is an absolute disgrace. They don’t answer the phones as they have a massive backlog of work to catch up on so you just get cut off by an automated telephone system all the time!! It’s disgusting that public servants are not even available to the public any more!!
I took someone to Plymouth county court. The court did not send out the defence statement to me (claimant), which is a major procedural error, any hearing would be null and void. The hearing did run, the defendant submitted written letters …
Never answer telephones or e mails, truly shocking, how can true legal justice be carried out when there is no contact possible with the court.
Been trying to get hold of family court the past two weeks… the phone cuts off every single time. Awful awful service. A complete joke.
Utterly disgusting, Been fighting for my son for 14 years. they have managed to lose all my evidence and court bundle then blame me for doing so.
County courts never answer the phones – it’s always a recorded message to say they’re busy?
Can never speak to anyone and you can’t go in and see anyone.
Poor service.
Total joke, no one ever answers the phone ,sent emails weeks ago requesting a reply…
Nothing
Absoultley pathetic.
Been trying to phone for over 30 mins and no answer talk about wasting money and time
An appalling service involving lost documents, untranscribed hearings, refusals to answer the phone for days on end or reply to emails. NOT FIT FOR PUPPOSE
bailliffs are a joke been waiting for 20 months for my money back when you get hold of them one cant say what other has done
do they answering phones, ever?
do they respond to the emails?
Waste of time.
Answer the bloody phone !!!
Useless