Portsmouth Hospitals NHS Trust average reviews all over the web

3.8
Total Reviews 80

Average reviews from all platforms

Average Rating 3.8

Average reviews from all platforms

  • 5.0
    52
  • 4.0
    3
  • 3.0
    1
  • 2.0
    5
  • 1.0
    19
Portsmouth Hospitals NHS Trust reviews breakdown:
Google
3.8
80

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80 Portsmouth Hospitals NHS Trust reviews on Google

N
nicholachadwick1 1 year ago on Google
( 5 out of 5 )

An excellent hospital. Patients seen and treated in a very timely manner… A tricky delivery with my son was handled very well indeed and always felt extremely safe. After a family members surgery we were impressed with the cleanliness of …

PC
Private Confidential 1 year ago on Google
( 5 out of 5 )

I would like to thank the staff in D7 and A&E last night for looking after me. The ambulance staff were amazing. I had the biggest seizure I had last night and they arrived and dealt with me so efficiently. They were lovely. The Dr in A&E …

MW
Michael Wade 1 year ago on Google
( 5 out of 5 )

I had surgery yesterday on level E and I feel compelled to write a review about my experience; the staff there were absolutely amazing from Beth who admitted me right through to Noel who anaesthetised me, the surgeon who carried out my …

MM
Morgan Marshall 1 year ago on Google
( 5 out of 5 )

I rang 111, the lady then booked me in for an appointment at A&E. When I arrived, I was seen to straight away. The 1st nurse who saw me was lovely and did a heart scan and blood test on my very efficiently. I then waited in the waiting area …

AJ
allan james 1 year ago on Google
( 5 out of 5 )

Fantastic staff who gave excellent care to my sister following an accident.
The nursing and admin staff on the ward could not be faulted for their genuinely friendly attitude to the patients and visitors. Thank you all.

DB
DEBORAHBOX Box 1 year ago on Google
( 1 out of 5 )

My disabled sister was admitted on 22/11/22 for a suspected heart attack at 1 30pm . Finally over 11 hours later they found her a bed in a ward . As we had her nightwear we asked the nurse if we could change her so she would be more …

HM
Helen Manns 1 year ago on Google
( 5 out of 5 )

I just want to say a huge thank you to the team at QA that helped my little boy tonight. You are incredible!. From the moment we arrived, the reception, ambulance driver, the nurses and doctors. Wow just wow. What ever anyone has to say …

CW
Chris Webber 1 year ago on Google
( 5 out of 5 )

Just wanted to say a massive thank you about the fantastic service we received from A&E 10 days ago when we had a take our client to when he started having seizures and we had to divert him to A&E. …

L�
Lynne “Susloo” Edin 1 year ago on Google
( 5 out of 5 )

I have to say I was shocked at the level of treatment supplied on ward D2 pretty amazing even though full to overflowing. A particular thankyou for the efficient and caring attitude of Rowena and Rocky. …

JS
Jackie Shaw 1 year ago on Google
( 5 out of 5 )

Although not lucky to get a diagnosis of cancer, I do feel extremely lucky to have been treated by the Portsmouth Hospital Breast Care Unit at QA. It is virtually impossible to single out anyone from my six months of treatment last year as, …

CL
Chris Law 1 year ago on Google
( 5 out of 5 )

I had a fall a couple of weeks ago (Fri May 26th) and went to A&E about 6pm with a suspected broken wrist. The Emergency Care Department staff were absolutely wonderful. Despite being very very busy and run off their feet,  everyone who …

F
f 1 year ago on Google
( 1 out of 5 )

Disgusting treatment from the eye department. I was experiencing emergency related eye problems and the receptionist was completely rude and turned me away. They didn’t want to hear of my worsening symptoms and decided I could wait and go potentially blind. I was informed I would need laser which meant I had a tear in my eyes

SP
Sandra Pascall 1 year ago on Google
( 5 out of 5 )

I bought my 18 yr old daughter to A&E as advised by my local A&E Hospital St Richards on 18.3.23. All nursing staff were wonderful, caring and kept us well informed through out our long wait. My daughter had an overnight stay in Delta 2. …

JD
Jessica DeLude 1 year ago on Google
( 2 out of 5 )

Not great– no real following of practice rules for cleanliness for nurses, no one person washed their hands when examining me, only two wore gloves, no wipe down of shared equipment before/after my use, a cleaner used the same paper towel …

EJ
Emma jayde Stockton 1 year ago on Google
( 1 out of 5 )

If I could leave 0 stars I absolutely would! LADIES please do not trust the staff on maternity I’m currently 15 weeks and 3 days pregnant and in excruciating agony! The DOCTOR told me to OD on paracetamol and they won’t scan me at all the …

CJ
CHRIS JOHNSON 1 year ago on Google
( 1 out of 5 )

What a poor excuse for a hospital. Time and again they have let my Family down. Definitely a bad work culture there with nobody standing up and taking accountability. Not sure about clapping the staff I think slapping would be more appropriate as it might wake them up !

SO
Susan Owens 1 year ago on Google
( 5 out of 5 )

Absolutely wonderful.
The NHS is wonderful when you are in the system.
I had no long waits, caring 100%,efficiency brilliant.
A worrying time that was dealt with superbly.

PB
Pj B 1 year ago on Google
( 5 out of 5 )

Breast services clinic staff and consultant (Dr Lorna) made an otherwise stressful experience very tolerable with obvious professionalism and gentle humour. A tough job at times, I am sure, but they were fabulous.

DA
Dee Alexis 1 year ago on Google
( 1 out of 5 )

Appalling A AND E DEPARTMENT. No training in mental health atall. A friend attempted suicide a few days ago, major over dose ambulance rushed her to the hostipal. Toxic overdose, she was in 7 hours no blood tests no treatment . Just seen by …

AH
Aimee Hunt 1 year ago on Google
( 2 out of 5 )

Went for an mri scan which almost got cancelled but lucky I was able to get it sorted only because I made a fuss explaining my situation. The staff were nice just the teams lack of communication before the actual appointment.

BH
Brad Hughes 1 year ago on Google
( 1 out of 5 )

Absolutely appalling level of care, completely unorganised, staff levels are worse than ever, staff attitudes are very poor. It’s time to get private health care insurance. The NHS has become a joke…

P
piplysmelie 1 year ago on Google
( 1 out of 5 )

Truely deadful hospital. We had five different diagnosis from five different doctors and then on discharge, the notes said something totally different. Nurses know you are in pain and have requested pain relief but go on their breaks and don’t tell anyone so you are left in pain.

VR
Vanessa Raynbird 1 year ago on Google
( 5 out of 5 )

I had an appointment to visit ENT at Queen Alexandra Hospital today and would like to thank them for an extremely efficient and friendly service. My appointment was for 10.20, I was in with the doctor at 10.30, a scan was carried out 5 mins …

JS
John Snel 1 year ago on Google
( 5 out of 5 )

My name is Jenny Snel I live in Gosport and I had a seizure on Sunday 9th April. An ambulance was called. I had another seizure in the ambulance. The ambulance staff got me to the hospital quickly and I was admitted ( while others queued) …

JB
Joe Baily 1 year ago on Google
( 5 out of 5 )

Had a operation last week. And each staff member that saw me was incredible. Very helpful and supportive. Put my mind right at ease. We’d all be doomed without these heroes. Thank you qa

LK
lauren kerr 1 year ago on Google
( 5 out of 5 )

i’ve been in almost every department of the QA including (ofcourse) the A&E, and that’s where you’d get the longest wait times, the rest of the actual departments in this hospital usually (unless your appt is at peak hours) don’t have much …

BG
Billie Grisdale 1 year ago on Google
( 5 out of 5 )

I received a letter advising that I needed to attend Colposcopy again for a 2ww appointment as my Smear had come back with low grade cell changes again. I have been to Colposcopy at QA once before but am due to go away with work very …

JS
john sweetland 1 year ago on Google
( 5 out of 5 )

I’ve been in and out for 6 weeks and can honestly say I have had the most incredible and professional experience from the original trauma unit following my motorcycle crash, right through to where im sat now awaiting ct scan for an …

R
Rob 1 year ago on Google
( 5 out of 5 )

Doing what they can, blame Jeremy Hunts (un)affordable care act that opened the doors to privatisation a decade ago. Ignore his personal financial interests and investments in the medical insurance industries, definitely not a conflict of interest there.

CL
Clare Lyons-Baker 1 year ago on Google
( 5 out of 5 )

Excellent maternity services
I transferred care from St Richards and found QA and the Havant community midwifery team, absolutely wonderful! Thank you for everything 💙 …

HJ
Hebin Jose Choorackal 1 year ago on Google
( 5 out of 5 )

One of the best hospitals in England. They care and treat the patients like their family, and i felt like im in home. Thanks to Queen Alexandra team for the unconditional love and care.

AC
Ambra Cosentino 1 year ago on Google
( 1 out of 5 )

That was the poorest health service I’ve ever experienced. We arrived at A&E that my partner was literally folded in two by the pain We were not even admitted into the waiting room because of their Covid policy and told to wait outside (in …

TW
Tara Wadey 1 year ago on Google
( 5 out of 5 )

Would like to thank the amazing staff at QA A&E who have been looking after my mum since last night. The ambulance staff were so good and although she didn’t want to go they were so patient and kind. Carrie and the other nurse today were …

DN
D Nut 1 year ago on Google
( 1 out of 5 )

Disbelief disabled ♿ parking has been put further away from entrances and you have to que inside hospital wasting staff time to get a ticket to let u out.or pay.2 new hassles for ♿ people to deal with if u need to park nearer you have to …

MA
Mohammed Aminur Rashid 1 year ago on Google
( 1 out of 5 )

Absolutely worst department in this building. THE MATERNITY UNIT!
Numerous members of the staff do not know their lefts and right let alone patient care. Visiting rules change as they wish treating everyone differently. Other people can take 5 people inside some can only take 1. Makes no sense

PH
Philip Harper 1 year ago on Google
( 5 out of 5 )

Our family is receiving first class service in order to facilitate a kidney transplant between family members. Very little waiting for tests and procedures and great staff. Also impressed that you only have to stop and look a bit lost and …

MR
Mark Rich 1 year ago on Google
( 5 out of 5 )

Fantastic Hospital. All the nurses were lovely, and the doctors were very helpful. I went in for a kidney biopsy, and everything was on time. The level of care was exceptional. The hospital was very clean and tidy, and was very happy with my experience there. Thank you.

TA
Time Adored 1 year ago on Google
( 2 out of 5 )

I think they should heroically employ some more people on the booking telephone line (I’m sitting here 40 minutes in and counting) and also fix the automated messages to make them audible (I think the recorded waiting lady just offered me a slice of pizza!).

M
Miffle 1 year ago on Google
( 5 out of 5 )

Spent 4 weeks on ward E8 (respiratory) and quality of care was excellent … Nursing staff were friendly and highly professional during periods I spent struggling to breathe … …

NB
Nicola Bailey 1 year ago on Google
( 5 out of 5 )

The staff were fantastic looking after me and giving me the right care and attention that was required. I had to go back a second time on the same night after accidentally taking too many tablets and they were reassuring and observant. I highly recommend this hospital because they go above and beyond every time.

J(
Jonathan (The shark) 1 year ago on Google
( 5 out of 5 )

Very busy as usual once you been around as outpatient you start to remember all the different entrances & don’t forget to wear a face mask as it’s a Hospital & the strike is only to do with ward nurses & car park for everyone including …

KW
kevin wilson 1 year ago on Google
( 1 out of 5 )

I was diagnosed with neuro endocrin cancer and by the time q.a had finished the treatment I was death in one ear, blurred vision and progressive ataxia and it took 4 years to get them to give me false teeth I had a MRI scan and got tinnitus …

FW
Flick W 1 year ago on Google
( 5 out of 5 )

What a lovely hospital QA is. I visited my Nan yesterday, I live in North Hampshire so I had never visited before. But my experience was so positive, the hospital was so clean, the ward was clean, my Nan had a lovely room. The staff were so …

JO
Justan opinion 1 year ago on Google
( 1 out of 5 )

ABSOLUTE SHOWER! I have no time for the NHS it doesn’t work. This hospital in particular is awful 5 times they have cancelled my operation and it’s not like I live close wasting my time and money.

JT
Jason T 1 year ago on Google
( 1 out of 5 )

Appaling treatment from 2009!

In operations do not weigh people,guess,then give people anaesthetic for someone …

AT
Alan T 1 year ago on Google
( 5 out of 5 )

Some years ago my Mum was admitted to QA with gall bladder problems, and with the exception of the brutal ambulance crew, she received wonderful and kind treatment which enabled her successful discharge within a few days. Yesterday it was …

LB
Liz Blake 1 year ago on Google
( 5 out of 5 )

Having had an emergency, visited A&E at QA hospital and was told to go to their Emergency Care Centre dept. I was attended to fairly quickly
especially with almost full waiting area. Although my visit ended up more involved to what I thought, the NHS staff on duty were caring and lovely.

LB
Lisa B 1 year ago on Google
( 5 out of 5 )

17 yr old Son was admitted for an emergency op and spent time on the D7 west ward staff and surgeons outstanding and very patient with his needs x

NM
Noreen Moore 1 year ago on Google
( 5 out of 5 )

Audiology Hearing care are just so exceptional.
Kind, courteous and really care about their patients.
I feel so lucky to be a patient here.
Thank you so much.

PC
Peter Collins 1 year ago on Google
( 2 out of 5 )

At a location where parking is difficult at the best of times, some one has decided to build a massive new building on what was the North Carpark. It makes no sense to cause people, already stressed with their own ailments to be forced to …

ZJ
zeenat jearally 1 year ago on Google
( 5 out of 5 )

Hi someone can help to fine a home in Queen alexandra hill road please…… thanks is my what’s app number ok 👌 +23059092146 …

MW
Maureen Williams 1 year ago on Google
( 5 out of 5 )

Visited for an ultrasound scan this afternoon. Corridors and waiting rooms calm and tidy; all administrative staff very pleasant.
I was seen promptly and both the radiologist and her support were outstanding, …

SW
Steve Whitney 1 year ago on Google
( 5 out of 5 )

Admitted into resuss dept via ambulance. Over 4 days on 5 different wards/departments ending on G9 excellent staff from paramedics to nurses doctors and consultants – saved my life.

BE
Bernadette Elliott 1 year ago on Google
( 3 out of 5 )

Firstly you have to be pretty fit to walk the miles to even get to any ward… Im convinced there are people who get lost and are never seen again.. I am disabled and on two crutches and nightmare is the only word I have..it felt like an …

TB
Tara Bruno 1 year ago on Google
( 5 out of 5 )

Looked after my baby on nicu for 53 days and have been amazing! Can’t thank them all!

EL
E L N 1 year ago on Google
( 5 out of 5 )

The staff I interacted with during my recent visit were absolutely amazing. So so supportive, caring and gentle. Kept me informed and spoke to me about what was going to happen in a way I understood everything. I can’t thank them enough.

BR
Bobby Rickman 1 year ago on Google
( 5 out of 5 )

Had to wait in the ambulance a while as did many other people But I was well looked after by the ambulance crew until I could be admitted to hospital. The hospital staff were absolutely amazing and saved my life. I would especially like to …

GD
GEOFF DEAN 1 year ago on Google
( 5 out of 5 )

I can’t speak highly enough of the care and treatment I received at the urology department on Tuesday 26th.
The procedure was explained in layman’s terms and my questions answered fully. …

NL
Niki Lambourne 1 year ago on Google
( 5 out of 5 )

During my recent stay in the QA I received first class/excellent diagnosis and treatment. The treatment by surgeons, doctors, nurses and all others was fantastic. Meals and refreshments also excellent. I have nothing but praise for all my experiences in hospital. A big thank you to everyone for looking after me so well.

AH
ANTHONY HOSKINS 1 year ago on Google
( 5 out of 5 )

I went to A&E yesterday
Problem was severe headache and vomiting
I had an ECG and blood tests …

LH
Louise Heathers 1 year ago on Google
( 1 out of 5 )

Sad to say that this hospitals A&E department can no longer cope with the demand placed upon it.
I had to go there this evening as I believe I may have broken my ankle. I’m in …

SK
Sylvia Kennedy 1 year ago on Google
( 5 out of 5 )

My husband has been treated for a lengthy period and has nothing but praise for all Clinicians, nursing staff and admin staff.

JD
julio Da Silva 1 year ago on Google
( 5 out of 5 )

Long wait…however amazing people working here!
Very surprised how good the staff are here!

AB
Ashleigh Bishop 1 year ago on Google
( 5 out of 5 )

Can’t fault the gynaecology department, I was there for 3 days and all the staff I met really did care, explained everything really well, made sure I was comfortable, they weren’t trying to just send me home ASAP, they really made sure I …

RV
Robyn Vivash 1 year ago on Google
( 1 out of 5 )

Completely disgusting. Took my husband there due to chronic neck/ head and chest pain. Over 2 hour wait for triage. Then another 5 hours till we saw a doc. Couldn’t give a straight answer. Staff didn’t seem to care, unprofessional. Looked …

GW
George Wood 1 year ago on Google
( 5 out of 5 )

Had both an endoscopy and colonoscopy this morning. The consultant and the nurses were extremely professional and courteous throughout. I couldn’t have asked for better care. 11/10.

PG
Prev Gmail 1 year ago on Google
( 5 out of 5 )

I would like to express my 100 percent satisfaction with the Department of Urology at QA Hospital. The way that Urology Department functions is a brilliant example of efficiency and patient care. Consultant Mrs Lavan and Dr Tom Austin and …

J
James 1 year ago on Google
( 5 out of 5 )

Incredible experience and professionalism from the team. Anybody not appreciating their work should go elsewhere and pay private. Thank you.

MT
Mandy Toms 1 year ago on Google
( 5 out of 5 )

I had an outpatient appointment for a cardiology ct today at QA and I can honestly say I was highly impressed by the whole department from reception , the radiographer and support staff . They were all amazing and worked so efficiently as a …

P
Patrik 1 year ago on Google
( 1 out of 5 )

I do not understand why are prioritized people that coming injured from Saturday’s party to people that are in the pain and can not walk. Waiting 5 hours with bleeding partner and it has no end.

RC
Ricardo Cardoso Godinho 1 year ago on Google
( 1 out of 5 )

I was very upset with today’s service. My wife was in feel high pain and the staff took a long time to even give him a medication. Requested exams taken around 2 hours to be done. we arrived 14:00 and now 18:48 waiting for another exam.

IY
Ilona Ylä-Kauttu 1 year ago on Google
( 4 out of 5 )

The day surgery clinic was fantastic when I had to get nerve blocker injections to my back. The waiting time was a bit long but I can understand that as the staff is so busy and they could probably use more people there. I was really …

CD
carol duly 1 year ago on Google
( 5 out of 5 )

My partner had an appointment with the respiratory team, the first person we saw was a nurse who did tests, she made the whole experience light hearted in a positive way, caring and understanding and then we saw the consultant who was very much the same so a massive thankyou for your help and support

ML
Maria Lal 1 year ago on Google
( 5 out of 5 )

Went to A&E today panicking and bawling my eyes out cause I had collapsed and was on my own. Once the lovely nurse at the entrance realise how shaken up I was she admitted me immediately, pretty much doing all the work for me. I was seen …

TP
Tillsy Pitt 1 year ago on Google
( 1 out of 5 )

Was sent here by 111 in excruciating pain and was told no one could help me because my condition wasn’t an emergency. The consultant also kept the door open when I was describing my problem, which was very intimate and a massive invasion of privacy. Awful

OG
Ollie Groth 1 year ago on Google
( 4 out of 5 )

I have often been in and out of QA throughout my life but more recently have been suffering from a head injury of sorts. They managed to get me an MRI scan within a month, after being told the usual waiting time can be up to 2 years. No …

DD
Daisy Dash 1 year ago on Google
( 5 out of 5 )

Queen Alexandra Hospital in Portsmouth SAVED my life from a horrible, hideous Cancer related death. Due to this, I will overlook some of the ‘shoddy’ services like timekeeping, waiting, etc. BTW, the breakfasts they dish out is way too …

SI
Sophia Ilia 1 year ago on Google
( 1 out of 5 )

Worst hospital ever. We had to wait 40 mins for a pushchair (but the reception friend got it in 40 seconds)and even when I complained I was before her and waiting for 30 mins her answer was *you are waiting only 27 mins*. …

KT
Ken Thurgood 1 year ago on Google
( 4 out of 5 )

My mum, Hazel Thurgood. Was admitted their because of ulcers on her legs which had also effected her heals and she was not able to walk. She was taken into ward F3. I would like to pay a massive thank you to the ward sister, the staff and …

I
Ian 1 year ago on Google
( 2 out of 5 )

Compared to the care home which my dad lived at (for which I gave a 5 star review) the care my dad received at QA fell woefully short to the point of neglect. While there were individuals which appeared to do their best, the system and …

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