PSA average reviews all over the web

3.6
Total Reviews 66

Average reviews from all platforms

Average Rating 3.6

Average reviews from all platforms

  • 5.0
    31
  • 4.0
    8
  • 3.0
    10
  • 2.0
    3
  • 1.0
    14
PSA reviews breakdown:
Google
3.6
66

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66 PSA reviews on Google

KJ
Kate JCR 9 months ago on Google
( 5 out of 5 )

Seamless experience. Get an appointment lang online and then you can go there directly on your appointment date. Be there 30 mins before your schedule and bring your valid ID if you’re the one claiming the documents. …

AV
Ann Valenzona 9 months ago on Google
( 5 out of 5 )

it’s far from the road, you really need to ride a tribike to get to it so far, the guards are strict in a good way, organized, they also have free service for those who only take an online appointment, the service is fast, there is free …

CS
Carlos Sioco 9 months ago on Google
( 5 out of 5 )

Tarlac City is far from PSA. I need to travel 6 municipality to get to the PSA office to get a Birth certificate. Less than two hours ride in motorcycle. Office hours are very accommodating very courteous.

VI
Vince Ignacio VFX 9 months ago on Google
( 5 out of 5 )

Service is very fast, i received my birth certificate in 30 minutes 😍😍😍 staffs are accomodating and helpful, …

AR
April Rose del Barrio 9 months ago on Google
( 5 out of 5 )

Fast Service. Well assisted and organized.

MD
Marco Dee 9 months ago on Google
( 1 out of 5 )

No system! Forever waiting!

I went there 1pm, I left 10pm. Yes, the long queue and the # of people is given, …

RP
ROSELL PUNSALAN 9 months ago on Google
( 5 out of 5 )

Come early, finish early…..
The process was improved and made them faster as before..
The place usually crowded.. …

GS
Gil Samia Catalig (Ging) 9 months ago on Google
( 5 out of 5 )

The employees are so accomodating. It took me 2 hours but still good enough for me. Sometimes you need to bear with them cause hundreds of people came there ahead of you. Anyways the place is so cool.

AE
Angelica Esguerra 9 months ago on Google
( 5 out of 5 )

good after noon ask ko lang sana kung ilan working days before ma release pag kumuha ng Birth certificate na PSA .. and open Ba kayo tomorrow

XS
X S 9 months ago on Google
( 1 out of 5 )

No organization here. Not enough chairs and tablea for the especially for the elders and disabled people. Too hot since there’s no proper ventilation for this crowdee place and not enough roof when it rains. It’ll consume most of your day just to get your papers.

PR
Pineda Reynante M 9 months ago on Google
( 4 out of 5 )

Too manny applicant are coming every day but services are better.

A
Annie 9 months ago on Google
( 1 out of 5 )

They made a mistake saying no records on file, then they admit that they’ve made a mistake and it took them forever to release it, i can see its fast for other people since they already admit and found the record it should be faster but we still waited forever..

KS
Kenneth Sigua 9 months ago on Google
( 3 out of 5 )

WITH ONLINE BOOKING and yet i still waited for 5 hours for the CENOMAR to be released.

AK
Ailyn khey Abude 9 months ago on Google
( 5 out of 5 )

Great experience

RL
Rodalita Liquiran 9 months ago on Google
( 5 out of 5 )

Need appointment

HM
Hataraku Maou sama 9 months ago on Google
( 5 out of 5 )

πŸ˜ŠπŸ˜‡ …

GE
gerlie Estrada 9 months ago on Google
( 5 out of 5 )

Open po ba Bukas ?

MP
Mashe Plicerda 9 months ago on Google
( 5 out of 5 )

Just give me a good service.

GJ
Gil Jaganas 9 months ago on Google
( 5 out of 5 )

They are well organized by now πŸ‘ŒπŸ‘ŒπŸ‘Œ …

UV
Umali Vlogs! 9 months ago on Google
( 5 out of 5 )

Friendly GuardπŸ˜ŠπŸ‘ …

JR
Jose Ronduen 9 months ago on Google
( 5 out of 5 )

Good

IL
Ivan Leicester Lenon 9 months ago on Google
( 3 out of 5 )

Close on Saturdays…

TP
Tamzin Page 9 months ago on Google
( 3 out of 5 )

Need an appointment. But you can walk in if you beg and have a valid reason. The Evidence that you really need that day, they will print it, pretend it’s an email, they’ll screenshot it and print it. Just print it at the shops with the t …

P
PY 9 months ago on Google
( 2 out of 5 )

I arrived at almost 10am but the number I got was already 830+ 😭, just getting a number, there’s already a queue. My token number is only for cashier payments, imagine, by 50’s is the entry inside. Then I waited again for releasing, I req …

JF
Jeremy Fernando 9 months ago on Google
( 4 out of 5 )

even with an appointment system, it’s still a bit slow.. he’s online, I just suggest that after payment, the docs should be ready. just a line of thought. over all, employees are very good at assisting people

MG
Myka Gyzel Mago 9 months ago on Google
( 1 out of 5 )

My mother waited in line for a long time just to get a document. When she received the documents, she was wrong. not good at all.. please double check.. to avoid double work and fatigue of those queuing..

PC
Perrypeny Cala 9 months ago on Google
( 4 out of 5 )

The processing of documents is fast and smooth. The people are very helpful especially the guards and at the front desk…From SCREENING to CASHIER then RELEASING. As long as the requirements are complete, you can easily get the documents you need (it took me less than 2hrs) thank you 😊

AF
Angel Francisco 9 months ago on Google
( 5 out of 5 )

Very fast transaction…. Well they have improved now. Tips to go early, so that those who complain that it takes a long time can process papers early, because you are coming late, try to be early so that it is fast, especially in getting the no. T …

P
pcy 9 months ago on Google
( 1 out of 5 )

It says ‘open’ but now they are ‘closed’, I hope you edit it because it’s a waste of time and money for people to go. then when we got there, the guard caught up with us and then asked if you would not open because we saw it online, the gu …

ET
edril tizon 9 months ago on Google
( 5 out of 5 )

There are 53 people in the queue but it’s like 2hrs right away.. the review said it used to be hot, but now it’s very cold, there’s a lot of air conditioning and the system is ok.. I shoul …

WE
won ellin 9 months ago on Google
( 5 out of 5 )

Hello mam or sir, I was supposed to get a marriage certificate tomorrow.. I can get it right away tomorrow??? …

CS
Cherry Salonga Tolentino 9 months ago on Google
( 1 out of 5 )

Is the PSA Pampanga open now.??? Thanks for the reply

RM
Reymart Manicdao 9 months ago on Google
( 1 out of 5 )

Turns out offline, there is no announcement at all, wh …

AD
armie depositario 9 months ago on Google
( 5 out of 5 )

I’m just asking if I can get a national id?

JL
Jessamae lacap 9 months ago on Google
( 5 out of 5 )

Is psa open on sundays?

JS
Jin Sen 9 months ago on Google
( 1 out of 5 )

They said it’s closed tomorrow Saturday wrong information!!!! …

I
invictus 9 months ago on Google
( 3 out of 5 )

A bit disappointed with the SERVICES offered by the Government Agency (PSA)- Pasay Branch. …

JL
Jeannie Lynn A. Redrino 9 months ago on Google
( 3 out of 5 )

Has basically improved their process. It took only about an hour to get my documents. Enployees and guards should be trained with their soft skills though, one lady guard snarled at a lady just because she was not able to follow the chaotic line.

CC
CLOUD CLOUD 9 months ago on Google
( 1 out of 5 )

They have no considerations , i mean in PSA website it says its okay for WALKINs but my Mom go there and the guard let my Mom in but inside they didn’t allow her . Like zero empathy , what can we expect in such employees who have no …

JR
Jean Rellesiva 9 months ago on Google
( 1 out of 5 )

Sarado n pla outlet n to then why no reminder here n it’s already close proceed to Ayala mall.

BL
Bong Lubrin 9 months ago on Google
( 4 out of 5 )

Sometimes its fast sometimes slow in processing specially during payment 11 payment counter but almost always 5 at the most are open causing long queing and counter 10 & 11 are reserve. Its ok if there are a few client.

SN
Sophia Natonton 9 months ago on Google
( 4 out of 5 )

Arrived at 5:30am to get a number. I was number 85 already! PSA is open at 7:00am. My number was allowed to come in at 8:10am. Finished at 9:15am! Not bad! Its cheaper to get it personally. Online will cost you P330. Walk-in will only cost P155. My advice, line up earlier than 5:00amπŸ˜„ …

ER
ed rivera 9 months ago on Google
( 3 out of 5 )

Before visiting the place, try checking other branches near you. Expect that there’s a lot of applicants. …

EM
Empress Moon 9 months ago on Google
( 5 out of 5 )

Very fast service

KL
Kyn LittleCloud 9 months ago on Google
( 5 out of 5 )

I’ve set up an appointment through the form they send you by email. You can schedule your appointment after 1 week from the current day. When I got there, they were very polite and nice. They helped me all the way through. Every single staff is pleasant.

RP
Rea P. 9 months ago on Google
( 4 out of 5 )

Same day process and it’s cheaper that when you process online. Yey! Be there at 7:00am because the late you came in, the longer the line will be. But they work fast. No worries because it’s air conditioned and they have chairs for you. …

DC
Dondon Carmelo 9 months ago on Google
( 2 out of 5 )

Long line. There is numbering but not follows need more man power for cashier and releasing. Take you whole day to get 1 copy of your birth cert. Marriage cert. Death cert. Cenomar take you 2 to 3 business day. 😞 …

MM
Mariz Mendoza 9 months ago on Google
( 3 out of 5 )

You can have your document on the same day (except cenomar which has usually 3 days process). Expect a huge volume of requestee so be early. Don’t forget to bring valid IDs and authorization letter(if needed).

YV
YogiKosna VlogPhilippines 9 months ago on Google
( 5 out of 5 )

Wow you make sure you have day off to process your certificate here… take a long hours to fall in line and another 2 to 3 hrs for the releasing…

PA
Patrick A. Crawley 9 months ago on Google
( 5 out of 5 )

Incredibly helpful. Absolutely exceptional. All the staff truly diligent…Benjamin especially.
Salamat po.

AC
Airene Camacho 9 months ago on Google
( 5 out of 5 )

Staffs are accomodating. Smooth transaction!

CG
Cyrus Gabilla 9 months ago on Google
( 3 out of 5 )

The seevice is good as long as you have the complete requirements.

ZB
Zach B 9 months ago on Google
( 5 out of 5 )

fast and easy ☺️

NO
Noli Ologenio 9 months ago on Google
( 5 out of 5 )

Great assistance from the staff πŸ‘†πŸ‘πŸ‘ …

RD
Rohoncel Ding 9 months ago on Google
( 4 out of 5 )

Fast release

MA
Marc Anthony Petallo 9 months ago on Google
( 5 out of 5 )

Accomodating

AM
apple mendez 9 months ago on Google
( 1 out of 5 )

Worst experience, the authentication was repeated again and again which is good but definitely a hussle for urgent situations. The female info marshall on the photo is rude to almost everybody. He was always shouting, even the screene …

DG
Darryl Gregorio 9 months ago on Google
( 5 out of 5 )

Now that there is a pandemic, you should make an appointment to reduce the number of people who go there. Just google Philippines Statistics Authority or PSA for details. It’s fast if you do it early.

MG
Marv’z Gloria 9 months ago on Google
( 5 out of 5 )

It’s fast, especially if you go there early and especially if you have a national ID…

MA
Mel Abapo 9 months ago on Google
( 3 out of 5 )

For those who want to finish early, you can sleep there.
I came from Cavite, I arrived at 4:45 and they gave me a number around 6:00 am and I was already @ 150 finished around 10:00 am. …

MS
Maria Serrano 9 months ago on Google
( 2 out of 5 )

In the name of Public Service, you should talk and act politely in front of every client/requester that comes to your office especially the senior citizen. …

SA
Santillan Abdurraheem Noel C. 9 months ago on Google
( 3 out of 5 )

It’s only 3 stars because the other people who work there are unprofessional, although yes, their work is stressful, but I hope they will be pro …

CA
Cedrick Aaron 9 months ago on Google
( 1 out of 5 )

IT’S NOT YOUR SERVICE, HAHAHA IT’S SLOW AND THE MESS, IT’S NOT ORGANIZED IT’S SCARY THE WAITING IS ALMOST 7 HOURS NOT INCLUDING THE 3-4 HOURS PROCESS IT’S …

PJ
Penny Joyce Llaban 9 months ago on Google
( 1 out of 5 )

Too many windows. Only 2 windows worked yet! What now? Long term?

KA
Kim Aslee27 9 months ago on Google
( 1 out of 5 )

There is no correct loc …

GS
Goya Sumilang 9 months ago on Google
( 4 out of 5 )

Serbilis

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