Questor Insurance reviews

I should state from the start that my claim was settled. However, it was an awkward process. Whenever I take out insurance, I normally check what I am covered for and not the minutae of the Ts&C and claim process. Be aware that the company …

System was easy to use to upload the information, they were very clear on what information was required, and once i uploaded the final repair invoice the money was paid within a couple of days. Fantastic, will use everytime now.

I used this company for car hire excess insurance.
My claim for a 1000euro damage is proving to be a long (4+ months) and tediously drawn out process (numerous calls, emails) with them. Applying and taking …

The proof of any insurance is always about how they behave when you make a claim (rather than how easily and quickly they sign you up). I have had excess car hire insurance with Questor for over two years. …

I have been more than sceptical with purchasing full cover from Questor as I had a few bad experiences in the past with a few other car and health insurance companies. Thus, when I scratched a rental car in Italy I thought “ok, this is it, …

I have been with them for 2 years now. They always offered me a great affordable service, I unfortunately had to claim once after using Green Motion to hire a car (A now recognised fraudulent excess company). The service was quick and covered everything that I was charged. I highly recommend them

Absolute ripoff.
If you make a claim, they pass it on to a firm called Orchard and they make it as difficult as possible not to let you proceed to make the claim to their …

I have used Questor for several years and always found them to be massively more competetive than taking the rental company’s option (especially the annual policy). This year I needed to make a small claim for ‘alleged’ tyre damage and …

You really are a con advertising on topcashback but refusing to pay out the cash back after customers have purchased a policy from you. Response from topcashback after my cash back was not issued …

I took out excess insurance on a hire car on Monday and trip was cancelled on Tuesday. I tried to cancel my insurance but was told i needed to send a copy of my passport – WHY? You didn’t need a copy when you took my booking, and all i am …

I took out a policy with Questor on the recommendation of the hire company to cover their £1000 excess policy, however they sent through a car hire policy (gotta confess didn’t read it), but i did pay for it, even having had a discussion …

Excellent hire car policy that actually works if a claim needs to be made!

Great business highly recommend. Unfortunately had to make a claim and processed very quickly

Do NOT buy car insurance cover from this company. For years I have paid an annual cover and last July the a car I hired was damaged by a snapped electric cable in Greece – they have refused to cover the excess. Absolute SHAM company.

When it came to claiming (damaged snow chains) they failed to pay out quoting terms and conditions do not cover snow chains included by rental company.

The chat operator Mark was a great help and prompt. Many thanks

Excellent experience with Questor this review based on having to amend the policy and make a claim, not just buying the policy.

Best way to avoid car hire insurance rip off.

Had to cancel at the last minute and they were very helpful and understanding given our situation

Great product. I went with car hire excess coverage policy.

Very helpful staff and easy to find a suitable policy.

Glad I bought cover from questor!

Does what it says on the tin 😉 …

Terrible service. Just starting a formal complaint.

Great company, polite staff

Excellent

Wrong insurers

Very good insurer for rental vehicles. highly recommended