River Island reviews

I recently had the pleasure of shopping at River Island, and I must say, it has become my go-to destination for high-quality clothing for both men and women. In a market saturated with cheap, low-quality garments, River Island stands out as …

Worst customer service ever! And I never put reviews!!!! The second I came in, they told me they were closing in 10 minutes! I asked for help to quickly find what I was looking for and not hold them back to be told that the fitting rooms …

Good quality clothing products. Always a lovely variety. I adore the handbags here where they also sell matching purses all beautifully made. And the shoes have a nice variety in stock to from stilletos boots and trainers available up to …

Been here more often recently, most of staffs are friendly & helpful.. Very few of them aren’t nice.. Shop lay out quite nice, plenty fitting rooms.. Otherwise, good quality fashion & one of the best shops of high street fashion..

I returned some damaged sandals the other day and went into the store today to see if they were back in stock so I could get some more to find they had put my damaged ones back on the shelf and were selling them at full price and when I went up and say something the lady was rude. Please check your stuff before you buy ladies

Went in the shop yesterday to have to listen to a manager screaming down the shop at another member of staff it was very uncomfortable and disgusting behaviour from management I actually felt sorry for the staff member to then go the till …

Hi there, a big thankyou to Tilly in Southampton store! Very helpful with a big smile, finding me a handbag which my granddaughter wanted. Two on shop floor were damaged, but she found one upstairs which was lovely…thankyou Tilly .This was saturdY20/11.

Will never shop here again. Bought some tops and 2 pairs of jeans. Tops were fine but jeans didn’t fit. One pair of jeans didn’t have labels on so when I went to return them 10 days later with my receipt a manager called Stella refused to …

Our experience in this branch was excellent, a very helpful member of staff called Ashley assisted us with looking for an outfit for a wedding, fantastic young man and a real credit to your company. Will definitely be back here to shop again…….

It used to be my favourite shop,but since they change the location i can’t find anything there for myself. I can’t explain it,maybe energy or aura. Not the best sales. Staff is never smiling.

Not impressed with the customer service, or lack there of today. I understand it’s Christmas and it’s busy but to be completely ignored to start with then when the sales assistant finally acknowledged me, was so rude! That was the first …

Really had a good time of selection of stylish clothing and shoes at a good budgeting prices. I recommend it to everyone, nice modern place to shop.

Great choice of clothing for young and older men very trendy. Good value for money. And the sales assistants dont pounce on you sgrait away, they give you time to browse

The store on the front shut down and I didn’t realise it had only moved to Westquay ! Very good quality clothing . It’s mainly for youngsters so it won’t do for me anymore . Boo Hoo! !

Disgusting attitude from a guy in front door. I’ve been told I can’t come in to the store because I had a cup of coffee with me. Embarrassing and disgusting. I will never go back there.

Great new location, love the new store but staff and management are poor. Can’t find nobody to help me, prefer to order online.

So disappointed to try on garments that were on high end high street price range and really very poorly manufactured.

The staff in this store were really helpful and friendly. They went above and beyond to help pick out an interview outfit.

love all there suff and bargains

Lovely Airy spacious shop, love the changing rooms… Well stocked with new goods.

Awesome

Nice!!

Good service! Clean & hygienic. Well done!

Excellent shop

Passed it by on the way home, never shop in there. Dont like any of the products.

A shop on the main high street that sells fashionable quality goods, mainly clothes.

Good store, helpful store associates, attractively laid out.

Manageress superb, staff friendly and helpful

Staff extremely cheerful, good bargains.

Not great choice but great staff.

A decent high street clothing brand with some nice men’s wear.

Some nice stuff but costs

Typical river island. Worth a visit.

Do like a river Island t-shirt for the summer

Very efficient stuff

Massively over priced!!

I love there bags and purses

Always has good stock

Its nice to look in the shop

Understaffed, stressed and didn’t listen

Very nice employees

Non ethically sourced fabrics

Very helpful staff

Good range of clothes

Oh boy………… Don’t rush

Good service

Good service

Friendly staff.

Ok

So many fashion in clothing

Great clothes

Quite helpful

You can’t pay cash, they don’t give you a paper bill, you just had to provide your email address. My son wanted to buy a shirt (15 years old) he didn’t have a card, only cash and the lady didn’t want to sell it to him, I had to go to the st …