Rochdale Infirmary average reviews all over the web

4.3
Total Reviews 80

Average reviews from all platforms

Average Rating 4.3

Average reviews from all platforms

  • 5.0
    60
  • 4.0
    5
  • 3.0
    3
  • 2.0
    4
  • 1.0
    8
Rochdale Infirmary reviews breakdown:
Google
4.3
80

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80 Rochdale Infirmary reviews on Google

EO
Efe Oviawe 1 year ago on Google
( 4 out of 5 )

Apart from the wait time which was quite long, every other service was top notch and easily rated 5 star. The team was very professional and caring. I had a pleasant experience and received quality care. It was all worth the wait; thanks to the entire professional team, and especially to Dr. Lim

DG
Dawn Guiney 1 year ago on Google
( 5 out of 5 )

Spent the day on day surgery ward and omg what amazing people they are , I can’t stand hospitals and was a little worried! Why !! I was taken care of from the minute I walked through the door to time it was my husband’s job to take over . …

KP
Kelly Pope 1 year ago on Google
( 5 out of 5 )

I have had 3 iron infusions at this hospital and at each visit the staff are amazing. They are so caring and explain everything to you on arrival before proceeding. Every time i have had the cannula inserted the nurse has been so gentle …

HP
Holly Pugh 1 year ago on Google
( 5 out of 5 )

I was admitted on Thursday for surgery on my foot..
And from the moment I checked in, until I was discharged everything was 5 star…the staff in all departments were, polite, chatty, very caring, and attended to …

ND
Nicola Darcy 1 year ago on Google
( 5 out of 5 )

I needed to see a doctor at the urgent care centre at 7pm on a bank holiday Monday. I was seen within the hour by an amazing doctor,.who explained my condition and treatment thoroughly. …

JT
Jackie Thomas 1 year ago on Google
( 5 out of 5 )

I went in for day surgery. When I booked everyone was amazing from the receptionist to Nursing Assistant, Nurses, and the lady who puts your clothes in a safe place, Anaesthetic, Doctors, theatre and the recovery team. Staff where a …

LS
Louie Shaw 1 year ago on Google
( 5 out of 5 )

I had day surgery yesterday…gallbladder removal…the doctors and the nurses were amazing. I’ve had bad anxiety over it since I got my date…they put my mind at rest and were so caring afterwards. Best hospital trip I’ve had in a long while! 😂 ♥ …

BS
Bryan Siddall 1 year ago on Google
( 5 out of 5 )

I had a colonoscopy on Wednesday 7thJune.The staff were all friendly and kind. One nurse was from a place i visited in India so we had a good chat about it. The Dr who did the job was so nice as well , good at his job . The senior nurse was great so kind and phone me the next day to see how i was a big Thank you to all

MW
Margaret Wilkinson 1 year ago on Google
( 5 out of 5 )

I took my 90 year old mother today to urgent care centre. From the nurses in triage (Heather & Gabby), Dr Geraint (I think that was his name) to Ali in X-ray. Everyone was so friendly and polite. Sorry I forgot the receptionist. Thank you so much for such a nice experience even though my mum was in pain.

AR
Alexandra Rangel 1 year ago on Google
( 5 out of 5 )

Went to appointment to eye care unit for my daughter a few times and Dr. Solimon did an amazing job on getting my daughter better from episcleritis. Thank you to that Doctor for his knowledge, professionalism and kindly explaining the process and care. All staff was also caring & loving! 5 Stars✨Thank you All So Very Much!✨

MB
Margaret Broadbent 1 year ago on Google
( 5 out of 5 )

I went to Gynaecology yesterday afternoon and what a great team on duty. Every member of staff was brilliant. We had a giggle even though staff faced with adversity with malfunctioning equipment to sort out. We got there and I have so much thanks for their skills and kindness. Thank you.

DB
DAWN BASNETT 1 year ago on Google
( 5 out of 5 )

Had an emergency appointment for the eye ward following a visit to A&E at Fairfield Hospital in Bury. Staff were friendly welcoming and ensured that I knew what to expect during the appointment. The doctor I was assigned to knew who I was …

SA
stacey allen 1 year ago on Google
( 5 out of 5 )

I would just like to say a massive thank you to 2 members of staff who more than likely gave up part of their lunch break to help me while I had a panic attack on the car park today, my little boy was with me and they both stayed to help …

MF
Marie Foster 1 year ago on Google
( 5 out of 5 )

Clearly they are overstretched, and although you shouldn’t judge, the majority of people waiting appeared to have minor sniffles and ailments which I’m sure could have been resolved at the chemist or by themselves? I just wish people would …

AW
Anna Wieclawek 1 year ago on Google
( 5 out of 5 )

I cut my leg at work and hit my head, went to hospital on Saturday night and the care was just amazing! Everyone was calm and helpful. Thank you! You are doing great job

KK
Kelly Kerwin 1 year ago on Google
( 5 out of 5 )

Attended the 4th of march for colonoscopy the booking in staff and nurses to drs carrying out the procedure are very professional and good at what they do they keep you at ease even if you suffer panic attacks I would highly recommend this hospital to anyone needing this procedure

SK
Susan Kraus 1 year ago on Google
( 5 out of 5 )

Rockdale day surgery is the Best, those nurses, everyone in the o.r. room, are the best. Never ever had any problem over there. Every nurse and also everyone needs to pamered and a raise. The emergency room nurses and dr.s could take some lessons on how to treat patients better. Learn from the nurses and dr.s in day surgery.

CF
Claire Frier 1 year ago on Google
( 5 out of 5 )

I went to the urgent care department on the 2nd April (after a fall on the 1st) everyone from the receptionist, to the x-ray technician was very friendly and even though I was in a lot of pain, they made the experience better.

AH
adil hussain 1 year ago on Google
( 5 out of 5 )

Just wanna give a big thanks to Sobia I was in pain and Was quite nervous, she was bubbly and made me feel very comfortable and safe in her hands and got the job done straight away and had me back up and running she’s a big example of what …

A�
Angela “Angie” Marcroft 1 year ago on Google
( 5 out of 5 )

I had a colonoscopy on Wednesday..The staff were all friendly and kind. During the procedure I got a bit upset but the staff treated me so kindly and put me at ease… Thank you

AW
Andrew Willows 1 year ago on Google
( 5 out of 5 )

I attended the Urgent Treatment Centre at Rochdale Infirmary on Friday 9th December having been unable to get a GP’s appointment despite numerous attempts during the week. I was then admitted to the Clinical Assessment Unit where I stayed …

J
JG 1 year ago on Google
( 2 out of 5 )

Have had nothing but fantastic treatment at this hospital over the years.
Regretfully it has all been let down by one person yesterday, went to give my bloods as per usual and was greeted by the most unfriendly ,miserable and rude …

AB
Alan Barnes 1 year ago on Google
( 5 out of 5 )

I have never visited the Urgent care department at Rochdale before and tend to access the NHS through my GP. On Wednesday this week I was in so much pain with my neck that I needed help. I could not get access to my GP, the receptionists at …

SR
Seeme Rolling 1 year ago on Google
( 5 out of 5 )

Good service quik an fast arrived before appointment an seen and gone by my appointment time what a great service keep it up ladies, I wasn’t from local either👍🏽 …

SS
sammy saahir 1 year ago on Google
( 1 out of 5 )

Reception and nurse were very nice, the dark skinned chubby doctor however walked in as if he was in a F1 race, instantly said regarding my dental issue (dangerously swollen left side of face and upper left palate and lip) “youre fine, its just an abscess, leave” breathing down my neck and while doing so trying not to laugh.

PR
Pat Ridings 1 year ago on Google
( 5 out of 5 )

Had treatment today
What lovely caring staff
Thankyou

JJ
Joseph Jezierski 1 year ago on Google
( 3 out of 5 )

I’ve always liked rochdale infirmary, but lately I’m shocked by the waiting times with in this hospital, took a friend to the eye unit a rochdale infirmary, I waited for him no longer then four and a half hours, when he returned he was …

JM
Jessica May Fruen 1 year ago on Google
( 5 out of 5 )

Amazing staff in A&E. So kind. Especially Janet the nurse, a beautiful lady and Doctor Dee I think he’s called was amazing too! I’m scared of hospitals but the friendly and attentive staff made me feel at ease quickly. Thank you so much to …

LM
Luke Matthews 1 year ago on Google
( 4 out of 5 )

Quite sick service. Very friendly and professional staff. Clean and tidy.

SV
Steve Vaughan 1 year ago on Google
( 5 out of 5 )

Very reassuring experience whilst having my hernia operation in the Day clinic,I was fitted in soon after my first cancellation ,The staff were friendly and informative and made me feel at ease ,super service and all NHS deserve a decent pay rise and my service today confirms this.

P
Pauline 1 year ago on Google
( 5 out of 5 )

Had to visit the eye clinic today and greeted at the main door with a friendly face and instructions as what to do and where to go. Once inside clinic 10/10 for everything. Appointment at 11.30 was out the main door at 11.55. Everything running like clockwork. Felt extremely safe during Covid-19. Went back with my partner today and

AL
Ann Lawton 1 year ago on Google
( 5 out of 5 )

I went for a CT colonoscopy yesterday. The staff were lovely and made me feel very relaxed

JE
john english 1 year ago on Google
( 5 out of 5 )

Got in early and was seen within half hour. Very good service.

JW
joanne williams 1 year ago on Google
( 5 out of 5 )

I have been going to the Eye unit at Rochdale Infirmary for a while now, its always very clean, staff are lovely and friendly and very efficient.

BW
Biking Warrior 1 year ago on Google
( 5 out of 5 )

What a fantastic hospital staffed by caring, funny and intelligent loving human beings. …

SW
sarah webb 1 year ago on Google
( 5 out of 5 )

Fabulous service from reception, nurses, surgeon ( Mr Williams) to the super helpful nurses on Pioneer ward. Everyone was helpful, professional and empathetic. Thank you for making surgery as pain free as possible.

VP
Valerie Paterson 1 year ago on Google
( 5 out of 5 )

Superb hospital with very kind caring staff. I recently had surgery there and could not fault the care I received from the minute I arrived until the minute I left. Absolutely exceptional.

TS
Teresa Smethurst 1 year ago on Google
( 5 out of 5 )

For Outpatient Appointments prefer to attend the Infirmary. Waiting time for yourĺ appointments is either on time or minimal waiting period. Car parking is very good, ample spaces. Disabled is free. Staff are most polite & helpful.

KK
KIM KRAFTY KREATIONS 1 year ago on Google
( 5 out of 5 )

Easily booked for my 17 year old daughter to get her 2nd jab. Seen quickly, staff were friendly & extremely helpful. Nurse was brilliant & made my daughter feel relaxed & explained everything in detail. …

SM
Samantha Metcalfe 1 year ago on Google
( 5 out of 5 )

Amazing staff on the Oasis ward! Very helpful and hardworking, could’nt ask for anything more

CP
Cherie Prior 1 year ago on Google
( 2 out of 5 )

My husband attended the day surgery today & was happy with the way he was looked after before & during the surgery however the after care was disappointing. When he arrived home found that he’d not been given a sicknote with all paperwork …

JW
joanne wilson 1 year ago on Google
( 5 out of 5 )

I went to urgent care on Tues night at 11pm with breathing difficulties. I was seen to immediately and given excellent care. I cannot thank the staff there enough for the prompt, professional service. I was transferred to Fairfield at 3.50am.

DP
Dong-Yoo Park 1 year ago on Google
( 5 out of 5 )

Only a handful of people waiting so was seen very quickly. Nice and polite staff. Very unfortunate that the majority of people waiting either couldn’t get an appointment with their doctor or the doctor just told them to come here instead. Sad state of affairs.

JN
jo nathan Shaw 1 year ago on Google
( 4 out of 5 )

Was only a chaperone. The staff were great. Put you at ease straight away

SL
Sarah Lockett 1 year ago on Google
( 2 out of 5 )

Came here yesterday. Very short waiting time, was seen within an hour which was fantastic. All staff were really lovely and the doctor was really helpful. However, I am giving 2* as they didn’t send the correct information to my doctors for me to continue with any further treatment prolonging the whole thing.

JJ
Jayne Jones 1 year ago on Google
( 5 out of 5 )

Amazing staff special thank you to mikey Sophie & jess can’t thank you enough for your quick response to a really close friend of mine today you are amazing professional team x

DM
Donna Mansell 1 year ago on Google
( 5 out of 5 )

Didn’t have to wait long. Nice staff.felt like they listened

SG
Stephen Gough 1 year ago on Google
( 5 out of 5 )

I was at Rochdale hospital for minor surgery at the outpatients today .the staff were very friendly and efficient. I was treated really well and was more than happy with my treatment.the aftercare was excellent. I even received tea and …

DR
Dannie Riddick 1 year ago on Google
( 5 out of 5 )

I attended this care centre yesterday due to a suspected fractured ankle. All the staff were so friendly and helpful. I was in and out within two hours, which is generally unheard of for a hospital! Really pleased with the care i received

CN
Courtney Nokes 1 year ago on Google
( 3 out of 5 )

I attended Rochdale urgent care centre on Saturday 12th February 2022. I went with my 1 year old daughter with suspected arm injury. Triage & children practitioner (Joanne) were amazing. Unfortunately when I took my daughter down to X-ray …

JT
John Toyne 1 year ago on Google
( 2 out of 5 )

Had to call back to today with my dad, following his accident yesterday, so they could remove the cannula in his arm they had accidentally left in. The lady who removed it very abruptly said “next time ask them to remove it”. Very rude lady.

1
135Janey 1 year ago on Google
( 5 out of 5 )

Had a Wrist operation yesterday at Rochdale Infirmary Day Surgery and I cannot praise it highly enough. All the staff are super nice, pleasant, funny and put you at ease, from the nurses to the anaesthetist and surgeon. The nurse that was …

EL
Erika Lowe 1 year ago on Google
( 1 out of 5 )

Referred by 111 who said I needed surgical assessment. Stood waiting at an empty desk for 20 minutes. Main symptoms and purpose completely ignored. Don’t feel like I’ve been heard and am going home in the same pain I was sent there in. Waste of everyone’s time.

MD
Michael Delaney 1 year ago on Google
( 5 out of 5 )

Hi. I would like to thank all the staff on RI-clinic Assessment unit. For looking after my 87 year old mother. Annie Walters. Who came in very poorly. They gave her excellent care. And so glad to see her back on her feet again. I can’t …

BF
Becky Fletcher 1 year ago on Google
( 5 out of 5 )

Staff helpful and friendly, really couldn’t fault the care. It was busy and long waiting times but wouldn’t expect anything else when the services are so over stretched. We are so lucky to have our NHS❤

SB
Sarah Bevan 1 year ago on Google
( 5 out of 5 )

I attended the hospital today with a family member who struggled with mobility. I specifically want to say a huge thank you to porter Steven Goodall, he made a very difficult situation run a lot smoother with his help, support, understanding and empathy at this very difficult time. A true gentleman…thank you Steven.

KR
Kerry Rust 1 year ago on Google
( 1 out of 5 )

Took my 6 year old with an abcess and swollen upper lip,as it was Sunday and no dentists were open and emergency appointments are £50.
The receptionist was helpful and nice but the triage was offish and the doctor …

JT
Jeanette Taylor 1 year ago on Google
( 5 out of 5 )

Had surgery on the day care unit. Care was amazing. All staff friendly and attentive. Will definitely recommend Thankyou day surgery unit

D
D 1 year ago on Google
( 5 out of 5 )

Yesterday I had a day surgery there and I received a very high level of service. The doctors and nurses were so understanding and nice. Made my stay there pleasant. Thank you very much I was so scared going to do the surgery but you (the staff) help me a lot and not left me alone even for a second.

C
Clare 1 year ago on Google
( 1 out of 5 )

Dad was transferred to a care home on the Thursday against family’s wishes as he looked too poorly. They wanted a bed. Got a call from the care home on the following Wednesday. He passed away the Monday after. Care was appalling. Other …

AI
andy i 1 year ago on Google
( 5 out of 5 )

What a great bunch of people. Everyone was welcoming and pleasant from covid check before entry to the kind cleaning lady who helped me with arranging a taxi home. The girls on reception were very efficient and advised me of waiting times …

TB
tony bennett 1 year ago on Google
( 1 out of 5 )

My mum has severe arthritis .. in her knee n can hardly walk .. over the last 6 months she’s attended three times due to severe pain …no pain relief was given… they haven’t been very supportive …they asked for the wheelchair off her .. b4 sending her out the building and had to struggle to get to the taxi

AW
Anthony Winnington 1 year ago on Google
( 5 out of 5 )

Attended today for minor knee procedure done in theatre. Very positive experience from front to back and top to bottom. Everyone was friendly and professional which was reassuring at all times. Big thank you to all the team.

N
Nat 1 year ago on Google
( 4 out of 5 )

I have been to this hospital twice once for my son to check his eyes. I had an issue with getting there as the person who was taking me let me down last minute and the doctor waited an extra hour for me to get there. Even tho he should of …

SA
Syed Abd-rahman 1 year ago on Google
( 1 out of 5 )

I had surgery today, prior to surgery I was left abandoned in changing room for 3.5 hours. Appointment was at 12.45 and it was 1700 hours when I decided to leave. That’s when everyone started paying attention. However Post surgery I was …

BS
Brian Storey 1 year ago on Google
( 5 out of 5 )

Started going to the eye department in February, first time was for a cataract removal…brilliant. then 4 weeks after having a check up they found I had a bleed behind my eye….now its being sorted out. The staff are great and treat you with respect and answer any questions you have

DT
doua talab 1 year ago on Google
( 1 out of 5 )

My child was suffering from a high temperature, and I waited in the waiting room for 7 hours, and my child was crying with red eyes, and no one cared about us or measured her temperature. They didn’t care if something bad happened to her …

TL
Theo Louise 1 year ago on Google
( 1 out of 5 )

Waited in the incredibly overcrowded A&E corridor for 3 hours with very large swollen tonsils and no voice to be told “I can’t even see your tonsils, go home and take paracetamol. MAYBE you have laryngitis.” Corridor was full of screaming …

TA
Taz A 1 year ago on Google
( 3 out of 5 )

We had a 2 hour wait. Only 1 parent is allowed in and 1 child. Which was an issue as my youngest child was upset she has severe anxiety. I needed my partner with me to calm her down. But it’s just not allowed. So I had an ill upset child to …

RH
Rita Holland 1 year ago on Google
( 5 out of 5 )

I had a procedure done here yesterday and had to post this review. I was treated with such kindness dignity and respect. A young lady held my hand while I was having bladder botox and was so lovely . Fantastic staff and fantastic service

LS
Lara Selma 1 year ago on Google
( 5 out of 5 )

Always had a good experience at this hospital, I hope it carries this way. Unfortunately I didn’t had a good one at Royal Oldham hospital. Keep up the good work !

SR
Steve Reid-Aspin 1 year ago on Google
( 5 out of 5 )

Credit where it’s due, no one wants to go to the hospital however on the few occasions where I have had to visit, either as a walk in or with a specific appointment, the staff have always been amazing. I think sometimes we take for granted …

ES
E SMITH 1 year ago on Google
( 4 out of 5 )

My intention is not to come on here to have a moan. That’s not my thing but this has been praying on my mind and won’t go away. Went to rheumatology yesterday and as usual, the staff are great. Didn’t see the doc, but instead i saw a …

WB
Wendy Bowes 1 year ago on Google
( 5 out of 5 )

Having had many operations in various hospitals I have to say this hospital was outstanding and a joy. The staff made it for me. Let me start with Gladys who is a volunteer guide she was so pleasant , professional and caring she saw I was …

GB
Graham Beswick 1 year ago on Google
( 5 out of 5 )

As per all hospitals lately parking is a nightmare, staff on the door friendly and very helpful. The place is like a maze but well signposted, medical staff very friendly and put you at your ease.

CC
Carole Cummins 1 year ago on Google
( 5 out of 5 )

Called Monday Bank holiday,only a couple of hours there, chest infection. Met at the door questioned,taken in, then taken for blood pressure check,oxygen level and temperature.then taken to waiting area. A bit lonely as there was no one …

RP
Robert Paterson 1 year ago on Google
( 5 out of 5 )

I accompanied my daughter and saw a Dr Malcolm Dickson in the maternity part (not sure what it’s called), she had her 20 week scan and was called back because I’d had a blood clot. We saw this Consultant and I was totally blown away by his …

AF
Andrew Flynn 1 year ago on Google
( 5 out of 5 )

After being knocked off of my motorbike in May 2019 I was taken to Oldham Royal Hospital. After a week I was out of there and referred to the Physiotherapy department in Rochdale Infirmary. The staff are friendly and easy to talk to. They …

IW
ISOBEL WHITEHEAD 1 year ago on Google
( 5 out of 5 )

Attended recently with my grandson – we were seen quickly, everything was very clean, pleasant surroundings, the staff were all fantastic and very caring. First class service.

DC
David Connolly 1 year ago on Google
( 5 out of 5 )

From the receptionist to Dr Khalid and nurses Kelly and Amanda and everyone else that looked after me during my colonoscopy procedure. I’m sorry I’ve forgotten all their names. All of them helped me relax and looked after me and I appreciated it very much.

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