Total Reviews 80

Average reviews from all platforms

Average Rating 3.5

Average reviews from all platforms

  • 5.0
    34
  • 4.0
    12
  • 3.0
    10
  • 2.0
    10
  • 1.0
    14
Rotherham Leisure Complex reviews breakdown:
Google
3.5
80

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80 Rotherham Leisure Complex reviews on Google

HL
Heather Lindley 9 months ago on Google
( 5 out of 5 )

Great reception staff, very helpful and patient. Clean pool, not as deep as many, fairly warm. Unisex shower area and lockable private showers useful for families. Good sauna and steam rooms to relax in after exercise. Need to collect car park free ticket on check in at Reception so allow extra time. Booking on line straight forward.

S
Stephanie 9 months ago on Google
( 4 out of 5 )

Son has swimming lessons here, teachers are great, lots of life guards, large changing room which are cleaned all the time so no standing on anything wet and nasty!

RW
Ryan Warren 9 months ago on Google
( 5 out of 5 )

Recently became a member. Staff are polite, it’s always clean. Just make sure you book for a place before turning up for a swim, as it’s normally fully booked if you just turn up.

IC
Isabbela Chirimuuta 9 months ago on Google
( 3 out of 5 )

I enjoy going there mainly for the classes and Swimming but the issue with cleanliness within the pool area is appalling. Another thing either the steam room or sauna isn’t working and I feel it is very unfair that I’m paying for a service …

JD
John Davies 9 months ago on Google
( 5 out of 5 )

The fun pool is suitable for all the family, not too deep. There is a small “lazy river” and a bubbly seating area. The slide is quite fast but fun.

PB
Paul Burke 9 months ago on Google
( 4 out of 5 )

Cleanliness still hasn’t improved. Two photos attached from inside a cubicle, taken over a week apart, the first taken to show it had been there a few days already. Not the first evidence I’ve seen of the cubicles not being cleaned / checked for weeks (bar perhaps a quick spray with the hose through the door)…

SS
s sting 9 months ago on Google
( 4 out of 5 )

You’d think a council run facility would want to protect public health by keeping changing rooms clean. Apparently not. Fine otherwise.

AA
Adetutu Adisa 9 months ago on Google
( 5 out of 5 )

Its a place we enjoy going to, especially for family swimming fun, there are lot of other healthy activities you can do there too

SN
Sarah North 9 months ago on Google
( 4 out of 5 )

Wish the swim sessions were longer than an hour as my kids love swimming but it’s a nice, warm and clean pool

PH
P Hill 9 months ago on Google
( 5 out of 5 )

Great place for partaking in sport, swimming, badminton, squash and 5 a side football to name a few, can get busy at school holiday times.

JC
Janet Campbell 9 months ago on Google
( 5 out of 5 )

Fantastic experience here. Took my 3 grandsons all under 4yrs to play football. This us a free service.

JF
Jack Fletcher 9 months ago on Google
( 3 out of 5 )

Nice gym, very cool and a great atmosphere to work out in. The only issue i have is the cleanliness of the changing rooms (both for the gym and the downstairs swimming pools). Alot of dirt and no real care in how they are presented. …

JH
James Hodgkiss 9 months ago on Google
( 4 out of 5 )

Good gym. Nice and quiet. Can get busy at certain points but still manageable

DC
Dirt Cheap Plants 9 months ago on Google
( 5 out of 5 )

Nice place to take kids swimming. They love the slides here. Nice and local.

DC
Dave Curl 9 months ago on Google
( 1 out of 5 )

Booked a squash court online, playing Sunday but on our arrival the Car park was full due to a Dancing competition.
It would of been good customer service if this information was cascaded on the …

ES
Emma Sharp 9 months ago on Google
( 2 out of 5 )

This is a real difficult one.
The building is tired
We attend swimming …

KV
king vids 9 months ago on Google
( 2 out of 5 )

I wouldn’t recommend if you want if you want interaction with the staff they stay grouped together don’t think I’ve had one member of staff talk to me since I joined and were there everyday not even a hello or bye . The equipment is good though just ashame about the staff

PS
Pete Shaw 9 months ago on Google
( 5 out of 5 )

Recently visited for a blood donor session. Clean and tidy, well set out with plenty of staff in attendance. Plenty of car parking spaces available. Nice clean toilets and well maintained. A drink machine is situated in the corridor with a variety of choices to eat and drink. Would visit again.

HT
Helen Timms 9 months ago on Google
( 4 out of 5 )

My daughter and I booked a lunchtime lane swim that was great. Easy to book, no queues, well laid out, clean changing rooms and nice staff and customers. All together a lovely experience 😁 …

TH
TERESA HASAN 9 months ago on Google
( 4 out of 5 )

Its a good place to go and swimming instructors are really great. The inside changing area needs a thorough clean some days it smells very bad and people are leaving rubbish and dirty nappies in the changing rooms. Also needs a better system when entering and exiting the pool too overcrowded

DG
david griffiths 9 months ago on Google
( 5 out of 5 )

I went to give blood so no idea about the available facilities !

BX
bonnyrose14 x 9 months ago on Google
( 3 out of 5 )

This complex is local to me so I use it often, however, there’s a couple of issues that need addressing.
1) while in the main pool when swimming to the bottom near the steam room …

PM
Paul M 9 months ago on Google
( 5 out of 5 )

Very cheap to use. Friendly staff. Will be visitng many times in the future.

RF
R F 9 months ago on Google
( 3 out of 5 )

I like the swimming. 1st time was not great as the changing room floor was covered in pee and my coat got covered D: but gave it a second try and has been cleaner since. …

SG
Susan Grindle 9 months ago on Google
( 4 out of 5 )

Went for my 2nd jab ,a bit of a wait but the queue kept moving. Well organised and everything went smoothly and i didn’t get a banging headache with my 2nd jab

GT
Gareth Tucker 9 months ago on Google
( 2 out of 5 )

Changing rooms had blood smears and plasters stuck on cubicles, plasters on the poolside, not especially busy for local swimming but was packed with lessons which looked great but timings meant everyone is “fighting” for the facilities at …

EC
Em C 9 months ago on Google
( 4 out of 5 )

I really rate the swimming teachers, my children have made great progress in the pool. Shame about the smell in the changing room – definitely a plumbing issue

ZK
Zoe Kate B 9 months ago on Google
( 5 out of 5 )

Had my first jab today and I’m petrified of needles but the lovely 3 ladies who helped distract me and give me the injection were amazing and so understanding! The place was very well laid out and we were straight in and out in 20 minutes.

NP
Neil Pascoe 9 months ago on Google
( 5 out of 5 )

Great staff, good gym facilities all up to date highly recommend the junior Gym and Big sister classes if you have children between 11 and 14

DM
Donna Mortimer 9 months ago on Google
( 5 out of 5 )

My kids have their swim lessons here, great instructors, shout out to Sam a brilliant teacher! Also, free period products for girls in toilets, never seen this anywhere else, such a great idea

DA
David and Jax Parkin 9 months ago on Google
( 4 out of 5 )

A nice swimming pool with slide and waves and little whirl pool effect in the water. Changing room is clean. Area where you can buy food a drinks. A large sports hall. A climbing wall. …

KE
Karen Evitts 9 months ago on Google
( 2 out of 5 )

Not good at the moment, used to love going but it could do with the showers and changing rooms cleaning, there is some pink chewing gum in one of the changing cubicles that has been there months. They have changed their timetable so now …

TC
The CopyCat Party Company 9 months ago on Google
( 5 out of 5 )

We love this venue and our DJ’s and entertainers always have lots of fun here! Great for any childrens parties and events!

MS
M S 9 months ago on Google
( 1 out of 5 )

Poor customer service, they never answer the phones. Also they never get back to you even if you leave a voicemail. After trying for hours on phone I drove down saw three members of staff sat there doing nothing . When I questioned why is …

BB
Bertrand Bunatz 9 months ago on Google
( 5 out of 5 )

Recommend a visit here with the kids to the leisure pool. The slide was great!

S
SoskiTube 9 months ago on Google
( 1 out of 5 )

Today decided to stop using this one and start using the one in Aston as absolutely can’t stand the old women on reception, so rude and un helpful it’s unreal, always bad attitude, shame too as I’ve come here for a while and do really like …

RM
Rosina Mcshane 9 months ago on Google
( 1 out of 5 )

After contacting the centre to ask the times I also asked if we needed to book for swimming, I was told no you don’t need to book just come at the time you’ve stated..I was told how much and to wear a mask on entry…my friend and her …

AO
Angela O’brien 9 months ago on Google
( 5 out of 5 )

Its good, lots of facilities something for everyone. The yoga was abit too easy for me but the spin class was amazing! They also have swimming I’m trying aerobics soon it’s good.

JB
Janet Banks 9 months ago on Google
( 5 out of 5 )

Lovely staff lovely and clean everywhere

SH
SkyChaser High 9 months ago on Google
( 3 out of 5 )

For the vaccine its well done with pleasant staff and volunteers. Bring a magazine to read afterwards as you can’t have your phone out once inside. …

RS
Robert Sinclair Associates 9 months ago on Google
( 5 out of 5 )

Great venue for pickleball tournament

H
helendengate 9 months ago on Google
( 5 out of 5 )

I frequently use the kids camps in the school holidays. Easy to book, friendly helpful staff. Peace of mind knowing the kids are safe. Also don’t need to worry about the weather. The kids get to do a wide range of sports including swimming, tennis, football, badminton, cricket, etc.

GE
Gemma Ellis 9 months ago on Google
( 2 out of 5 )

The pool is nice. However the facilities are really in need of a good clean. The stench of urine in the female toilets its disgusting. And the bin lids are filthy. It would really make a difference if the place got a decent cleaner.

WR
Wayne Rees 9 months ago on Google
( 1 out of 5 )

Never have a i felt so dirty after being in water, first impressions are good so someone has been doing their homework, but once you walk through the doors of the changing room it goes south, very quickly. They’re dirty, very dirty and …

GM
Garron Maycock 9 months ago on Google
( 5 out of 5 )

Very localised ,friendly staff, very clean I go as often as possible I use the gym and lane swim on alternate days ,then play swim on Sundays with the grandkids worth every penny.

DZ
Dark Zones 9 months ago on Google
( 1 out of 5 )

Where do I start. Booked session for netball practise for my kids turned up and was told it was cancelled. Nothing on the website to say if cancelled throughout the day as was on the website. …

BC
Bryan Connolly 9 months ago on Google
( 2 out of 5 )

Some great staff remain, but a shadow of its former self. We’ve taken our kids to the junior gymnastics classes for years but have recently cancelled our youngest (last one still going.) They have some of the best teachers in the North …

NJ
Nick Jackson 9 months ago on Google
( 4 out of 5 )

Great place for swimming with the family.Receptionists need to smile though and look like they’re enjoying their jobs!!

RA
Richard Atlas 9 months ago on Google
( 3 out of 5 )

Staff can be rude for the general use of the complex however there rolling out the covid vaccination programme and the volunteers and nurses are amazing, the complex is very modern with up to date facilities

MM
mark Miranda 9 months ago on Google
( 5 out of 5 )

Good hour swimming with grandkids not packed clean safe and friendly staff
Will be making it regularly think

MS
Mick Smith 9 months ago on Google
( 2 out of 5 )

This pool used to be quite good but just been for the first time in this year and it’s filthy. The changing room spell of dirty nappies and the floor is covered in used paper wristbands. It gets worse in the pool as there’s green mould all around the edge of both pools in the tile grout and drainage grates.

DH
Debbie Hartle 9 months ago on Google
( 4 out of 5 )

Lovely Leisure Centre, great equipment and decent size swimming pools, some staff are quite rude and away in their own little world, like a LifeGuard. 5 stars if staff can be more focused and more into their jobs!

DS
Donna Smiths 9 months ago on Google
( 1 out of 5 )

Horrid place rude staff unfortunately signed my child up to swimming lesson after she was there I found out it was for only 30min 2hrs of swimming a month cost £22.10 over priced no communication with staff how my child got on I don’t know …

TH
T H 9 months ago on Google
( 2 out of 5 )

We know we that the leisure pool was only available along with the flume , arrived and the flume was closed . Both children were disappointed as they I ly wanted to go for the flume as the pool is tiny .

AR
Alexander Redmile 9 months ago on Google
( 1 out of 5 )

Asked what time to be there for and they said 3 and when we got there they said not adults not til 5 so we came back and 5 and they said no adults not til 7 it’s ridiculous, came with partners grandad and there not that young to be travelling everywhere all the time talking mess it is

SO
Samantha O’Melia 9 months ago on Google
( 5 out of 5 )

My son has swimming lessons here on a Saturday morning. At times the changing rooms can be a bit whiffy but other than that it’s a great leisure centre. Staff are very helpful and friendly.

JG
John Gelder 9 months ago on Google
( 5 out of 5 )

Great place to swim or learn to swim safely. The gym is well equipped with staff on hand to help if needed. Good changing facilities with showers.
If you fancy a snack or a coffee there is a cafe on site. Well worth a visit..

TB
Tair Bashir 9 months ago on Google
( 3 out of 5 )

A good leisure complex, with fitness gym, classes, sauna, steam room and 2 swim pools. Squash and badminton too…and coin operated lockers, an on-site cafe, free wifi and car parking. …

EB
Esther Brant 9 months ago on Google
( 3 out of 5 )

Great swimming pool, felt like the changing rooms could have been cleaner but otherwise a good place to go

TG
Top Gun 9 months ago on Google
( 2 out of 5 )

Been going for years but finally decided to call it a day and find somewhere new. The customer service is the worst I have experienced and the swimming situation is a mess. Lessons are on pretty much constantly so the little bit of the pool …

AC
Alexandra Cassells 9 months ago on Google
( 1 out of 5 )

I took my two girls swimming today, paid full price and within 10 minutes of entering the pool 3/4 of it were roped off for children’s swimming lessons meaning everyone else was corralled into a tiny area no bigger than a baby pool. I had …

GD
Gav D 9 months ago on Google
( 5 out of 5 )

My daughter attends swimming lessons on a Saturday, the centre has set up a good system to make it covid safe, only let down is some people don’t seem to understand the need to social distance so undermines the efforts staff make to keep the centre open

RS
Ronan Swift 9 months ago on Google
( 1 out of 5 )

Never answer the phone. There is no way to book squash online. Incredibly poor performance, management need to sort this out.

DL
David Lambert 9 months ago on Google
( 5 out of 5 )

Very good normally, but this visit was for the Covid injection, which was overall well run and very quick , apart from the 15min wait after injection.

IG
Ibanez God 9 months ago on Google
( 1 out of 5 )

Do not let your child swim here disgusting place and unprofessional. A member of the swimming staff shouted at my child and is now scared to go there again. They shouldn’t be employed to work with children if they don’t have patience or the understanding that some children struggle with basic tasks. Avoid!!!

KY
king Yousaf 9 months ago on Google
( 3 out of 5 )

It’s ok near by little cheap but need improving cleanness.

MH
Martin Hamer 9 months ago on Google
( 1 out of 5 )

Unclean!!! We took our 16 month old swimming at 0900 and all the nappy bins in the family change were over flowing…..and obvious had been all night. The smell was terrible. Cant belive anyone could let this happen. The uncleanliness continues throughout.we wont be going back.

RW
Rob White 9 months ago on Google
( 5 out of 5 )

I was there to give blood so did not use the facilities. What I saw looked good.

J
J 9 months ago on Google
( 2 out of 5 )

Staff are shocking, some customer service skills would be appreciated. Annoying that the climbing centre has been closed. Nearest one is in Sheffield now. Has simply been replaced with a sea of bikes.

RT
Richard Toulson 9 months ago on Google
( 5 out of 5 )

Went today for my covid jab was in and out 30 mins that’s including 15mins you have to wait after injection from the carpark man to the lady who showed me out exalant service thank you

MB
Michael Black 9 months ago on Google
( 5 out of 5 )

Visited to have both my Covid vaccinations. Very impressed. Can see why it is so popular with keep fit fanatics

LW
Lawrence Ward 9 months ago on Google
( 5 out of 5 )

Very well organized, no delays EVERYONE played their part in making the experience almost pleasurable. THANK YOU ALL, KEEP UP THE GOOD WORK

SJ
Susan Jenkins 9 months ago on Google
( 5 out of 5 )

Very well organised re covid vaccine.

Previously I’ve had good help from staff etc. Im not keen on the pool but gym and other facilities are great

CG
Christen Grove 9 months ago on Google
( 1 out of 5 )

Tried calling and general enquiries decide to hang up after the line ringing for several minutes. Other options just have voicemail. Your not interested in potential customers then

AM
Ahmed Mustafa 9 months ago on Google
( 5 out of 5 )

One of the best leisure complexes

R
rko8633 9 months ago on Google
( 5 out of 5 )

Took parents for vaccine today was about 15 mins behind but plenty of staff directed people to the right place and didn’t let too many inside so felt safe.

IS
Italian Stallion (TheAllNightGamer) 9 months ago on Google
( 3 out of 5 )

Pools need cleaning, and sauna isn’t always to be guaranteed, some rude lifeguards mostly the one with the big beard. But mostly okay.

LA
Lutf Ahmad 9 months ago on Google
( 1 out of 5 )

Don,t know where to start from? poor hygiene is the first that must be looked at, poor is a small word to describe the state of hygiene in changing rooms, toilets, shower areas, steam room, sauna and pools themselves, SHOCKING when you see …

BK
Beverley Knight 9 months ago on Google
( 5 out of 5 )

This is one of the best swimming pools I have visited with my daughter it’s not so busy that you can’t swim, we loved it we usually go to hillsborough but thought we would try this one for a change and I will defiantly be back, really enjoyed it.

JC
Janet Campbell 9 months ago on Google
( 5 out of 5 )

Took my grandson swimming here, it was very clean.

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