Rundles reviews

My experience pretty much follows the reviews of others. Recieved a letter from a council tax fine dated 7 years ago. Attempted to log onto there rubbish website to arrange a payment plan to pay back but surprise surprise that was about as …

Beware! My 90 year-old mother has been receiving monthly text messages from these people demanding payment but we had no idea what this was for. I rang them this morning in the hope of discovering who she supposedly owed money to. After …

The same horrible experience that day, he came to my door to ask me about the debt at my previous address. My roommate didn’t realize the shamelessness of the debt collection company and let him in, which led to the beginning of the …

Wonderful help and experience all round.. had to change my payment plan at last minute due to change in circumstances but it wasn’t a problem for the gentleman I’m dealing with my account. It was all made simple and left me feeling very calm and happy with the sorting of my issue , many thanks

Recieved an email to say they would accept monthly payments i paid first payment on time recieved a receipt of payment bailiff comes to my house and gives me 7 days?? I calls office they said even though emailed me i should have called the …

Awful company to deal with. Nothing but stress won’t work with you regarding anything can’t wait till their paid off. Sandwell council need a friendlier debt collectors. And for anyone currently with them make sure you don’t miss a payment …

I had these guy’s visit today which left me devastated and hysterical.
I got paid on the last day of the month so March 31st. They wanted paying on the 30th. I forgot due to the weekend (and hadn’t edited the standing order from my …

They don’t even deserve half a start bunch bullies rude adults walking around thinking they some big stuff your not!! A Mr Jessop told me working part time am able to make £300 payments a month am glad he turned his recording camera on …

This company is disgusting I randomly received a email saying I owe £3400 in council tax for a property I’ve never heard of in a city I’ve never even been to . …

These people are bullies,won’t reason or speak to me, I was at breaking point because of them they won’t be reasonable with or accept fir manageable payment plan no contact from them just a msg to say they visited and would be back, they …

These people are just bullies who won’t listen to you. All they want to do is get more money from you. They are a absolute disgrace. Don’t deserve the single star.

Absolutely despicable. So rude on the phone to me and didn’t take responsibility for their wrong doing.
She wouldn’t let me talk to explain and interrupting me and she hung up!
No regard for my circumstances.

Absolute Bullies. They tell you to contact them and they dont reply when you message them, yet will send you messages threatning to remove goods.

Absolutely bullies and unreasonable offer them 50% and ask for a couple of weeks grace and they refuse but expect me to get to a bank on a bank holiday!! And then tell me they added extras (£235)on the Tuesday because I can’t afford a full …

They delivered 2 letters, of course, the cowards didn’t even knock on the door, they threw the letter in around 8 am.
After the first letter I provided this group of idiots with documents confirming …

Bullied my daughter, who had young children, and mental health issues, by threatening seizure of goods on their first visit. Absolute gangster’s. Not professional at all. Anyone who uses these would probably consider leg break Freddie too lenient.

rude arrogant thieves. Lie about their letters to get money out of you and have 0 empathy. I truly hope you never have to deal with them. Tried to advise the council who appointed them (Doncaster) about their practices and reputation but they didn’t care either.

They are so disrespectful, no manners whatsoever. They’re not even considerate of your circumstances. They need to be shut down expeditiously.

When I first received a letter from them I called to find out what the debt was about. After discussing I offered a payment plan which was REFUSED by them point blank and told they would not help and I would have to wait for enforcement. …

After them attempting to bully me and refuse to accept an affordable payment plan. JO told me she was “suicidal”. Then hung up… Turns out I didn’t even live at the address for the period they want council tax for. O Lord time to take them to court.

I received a random letter so i called them back. The man on the other side of the phone told me that I owed council tax for a property that I lived in in 2018. I told him that I had never heard about this overdue payment and that I was a …

Disgusting! Just Disgusting!
How these bunch of rip-off merchants are allowed to operate is beyond me.
Seems like they have a habit of putting extra costs on for no reason, then call it a “standard charge”.

Turned up at my house 3 times in the last year after previous tennant. Even though I have supplied them numerous times with updated council tax letter with my name on it not hers. Even gave them her new address and still they come to my door with threats!! Girls in the office obviously don’t follow emails up!!

Thieves added £280 to the balance and posted the letter by hand.

1000% props go to Mr Lawrence people like him are god sent. This guy called steve?? On the phone needs to learn 2 things.. 1 manners 2 how to conduct a conversation. Hes clearly not had communication with a woman before because he certainly didn’t know how to speak to one!!!! #learnsomemanners!!!

Came to my house with no warrant. When i summitted a SAR they falsified records and documents claiming they send me prior letters but they did not. Found out through electronically reading documents that they had actually created the …

worst people i have ever come across so rude and they raise their voice at you and threaten you like they can and will do anything , just for missing one last payment they have added £240 on top of the missed payment of £66.00 when i made …

Surprisingly a good review for an enforcement agent. I called Luke following a letter and we clarified the matter, I offered a payment plan in which he accepted and each month I make my payments. Luke has been courteous, respectful and …

I had the awful experience of dealing with this company on the 3rd October 2019. The Enforcement Officer was very rude, wouldn’t let me explain that the fine had been paid and it was the council’s fault for not recognising my payment. The …

Just had a phone call with a woman JO! She is the receptionist/ manager so what she says. She was unbelievably RUDE. I TOLD HER I SUFFERED WITH MENTAL HEATH ISSUES AND SHE STILL SPOKE DOWN TO ME WITH SARCASM AND GAVE ME LITTLE TO NO HELP …

An absolute disgrace, and a shameful example of modern debt collection. Incompetent, unhelpful, and downright obstructive. They should not be used by any council or reputable credit provider. They specialise in harassing the wrong person …

Absolutely disgraceful company. Complete bullies. Try intimidating me as I’m on my own. One debt I don’t even know what it is and they can’t tell me but still want money for it. I’ve made an offer they won’t accept. Rude on phone rude Ileft me in tears said could I get my mum to sell her car to make payment shocking behaviour

Very very unprofessional and absolute bullies….. no understanding of personal issues either ….

I told this company after paying £100 each week for the last 6 weeks that I had over estimated my ability to pay them this amount each week and as a result I was getting into other debt. I called to see If I could reduce it to £50 weekly …

Company is a joke. Was one day late on a payment rang them up and offered to pay it in full but they refused it just so they could charge me more money. The amount the are asking for is a 150quid more than what my account says but they …

Completely unprofessional and rude. I keep getting calls from all sorts of company’s for a person that is not me so I simply asked as to how they have obtained my contact numbe. This was met by an attitude less than helpful trying to …

Came out for council tax in chesterfield some that was over 10 years old. Was on a payment plan which I was paying by standing order every Friday, came to easter last year and they clampped my car and threatened me to break in my stuff and …

Please treat this company with contempt they deserve as they are toothless bullies that only get paid on results. Never give them entry and refuse to engage with them. They are NOT bailiffs and can do nothing other than threaten you.

I am not the debitor however I have purchased a property in which a. debitor previously resided. …

If you a lone single female. DO NOT LET THEM IN. You will not be safe

Nasty people phoned me whilst i was at work forced me to have to come out off work with threats(almost lost my job through this) when i told them i could not pay in full. I offered to pay a monthly amount they said no. In the end i was …

Very rude service. I just came back from a long work trip and found a letter that I have to pay. Called up to settle it, and I have been told that the amount I have to pay is now £250 more. Did not explain why or offer any help …

Office staff unhelpful, wouldn’t let me finish a sentence when I tried to explain anything. Reporting them to Ombudsmen because not the first time. Tried their usual threatening behaviour. I don’t scare that easily, this company needs to go under NOW!! Incompetent people running a disgrace of a company.

Believe it or NOT I disliked the fact I was in this position but honestly Rundles have great staff. There is a clear difference between the stories told and true life experience. My debts are bad but they have really helped me and I am …

This company have no respect or regard for anyones personal situations. They are rude and provide a poor service. Very disappointed with the service I have been provided by them in my experience. To be fair it’s not always the office staff …

I would give 0 star, the agent takes payment from my account and they came to my door,I didn’t answer I was still asleep trying to collect a debt I’m paying I’ve got proof on my bank that payments are being taken every week. just to clarify the office staff are not the problem it’s the agents that are mostly rude

Rundles showed up to enforce a debt for a parking ticket I had already paid the £70 fine on. Apparently the fine had increased to £105 by that point which I did not realise so it goes to Rundles who show up and enforce an extra fine of £353 …

Bullies Plain And Simple!

These “enforcement agents” arrived at my parents house demanding money and …

I have a bailiff coming to visit me tonight by the name of David Boye, regarding unpaid Council Tax. The letters of which were sent to the wrong address. When they FINALLY get the right address they immediately sent an “enforcement agent,” …

Absolute rude staff and very unhelpful.. these people are just about adding more dept.. they sent me a barcode that doesn’t work when I rang them they say it’s my fault I don’t have debit card and my fault I’m not technology minded as most …

Disgusting people who say they’re only there to take payments. Left my family memeber distraught as she was 2 days late, they didn’t text her like they do and defaulted it. Said she had to wait for the enforcement agent which would add another 200 for a visit probably. Bullies and I honestly don’t know how people work there

Piece of S+++.

Useless, paid my money overdue and didn’t notified Council tax… got more monkeys on my door a year after asking for the money I already paid.

The agents that visited my daughter, a single mother with 3 children, the youngest being less than 12 months, were very rude, intimidating and aggressive in their approach and manner. Tried to scare her by saying they would force entry and …

Don’t appreciate the knocking and kicking at my door, especially on my day off and then to be told that they got the wrong address, I don’t owe anything to anyone! I also have a 10 inch chrome single number on my door, how these clowns got …

They are rubbish. They DO not want to help you at all. Even if you are willing to pay in part payment. They don’t listen and are very rude.
THEY ARE 100% BULLIES

Had an appalling experience with this company .My late husband had run up some parking fines unbeknown to me.I was the one who handled the Finances so I made e the arrange ments to pay .The payments were on four Mondays the last one …

Daniel Paul Robinson of welwyn hatfield councils debt collection department is a nasty piece of work, after sitting in the offices explaining my current situation and offer a resolve to get up to date with my council tax debt ” may I also …

Bunch of liars and thieves.They said they sent me an email about my payment plan,which they are never did. I asked them multiple times to prove it.Never happened.They make their money thru legal stealing. I had a 60£ fine they want me to pay 360£.I dont understand how is this allowed by law?!😤 …

Rude, Arrogant and Intimidating to vulnerable people, ask by threatening letter for you to call them, and then rip you off on a premium call number., Terrible bullying tactics company, and unfeeling, uncaring call centre staff that havn’t …

A incompetent company run by idiots. Despite paying as per my payment plan with them I have had a bailiff visit adding another load of money on top of what I already owed, a text saying that an enforcement team will be attending my property and I need to pay the balance immediately… All because someone can’t read a computer screen

Absolutely dreadful company! Nasty vile bullies! Please anyone who has got a problem with this company go to the civil enforcement agency, request a transcript of your conversation and send it to the civil enforcement agency as they are …

They came round my house today, 2 of them dressed like police …… 8am !!!!! W.T.F!!! Parking fine ….. proper idiots put a note through my door after I told them I could not pay saying they are taking control of a car that’s not even mine !!!! They try to intimidate you … don’t be scared people …..

A company that relies upon intimidation and its own propaganda to exploit vulnerable people. I would not usually wish ill fortune upon anyone, however in this case I will make an exception. Despicable in modern times.

They asked for medical records to prove whether the adult was vulnerable then said they would decide if they were or not!!! Asked if they had medical training, they said no but they will know if the diagnosis was classed as ‘vulnerable’! Dreadful company, then demanded 25% of their monthly income

Really bad company wouldn’t take what was offered and this guy if you get him he will only accept full payment or you stuff pleas DONT OPEM THE DONT he is a c.u.n.t to put it in a nive way

Petrified to call them but spoke to a Mr Izadore who I have to say was brilliant! No judgements no threats plain talking & sorted (Not what I expected at all)

Very rude staff. Shouting and being abusive on the phone when trying to make an arrangement.
They are not court issued fines so they have no legal power whatsoever. …

nasty, bullys they came about a parking fine I knew nothing about and i had nothing on my daughter’s mobilerty car ,it was dated a year previous, but we had moved address dew to my Husband’s I’ll health, so did not receve any letters about …

Sick narsty man come to the door say pay up now or we take everything away said can’t afford anything with prices going up so high he didn’t care about anything.

This company is the most vile and disgusting company i have ever experienced in my life i woke to find there was a enforcement sticker on my car stating they were to remove my vehicle if i did not pay a fine of £423 so i called the number …

Got me mixed up with someone else with the same name and sent me a letter saying I am in debt with a council in the area that I have never lived that, shocking company need to get their facts right before sending letters !!

Rude. Unhelpful. People are already at a low. They are Bailiffs. They are out to earn money. They should hang their heads in shame how they talk to people on the phone. I’m a woman. And the women you talk to are always worse in these circumstances. Why. ???

Rang 2 speak to managing director as to how friend was being treated. But put the phone down on me . Only interested in collect fees for themselves. .

Just had a phone conversation. Rude, threatening and a disgrace of a human being. Lets hope he never has problems financially.
Mr Brania.

Absolutely disgusting how these treat you… can’t explain anything to them.. if u owe pay in full if possible because otherwise they will rinse you!! Jokers

Useless, do not help anyone at all and demand payment of money witch single SINGLE parents can not afford to pay honestly disgusting worst thing is first letter received about outstanding balance

If I could give 0 rating I would, scumbag company that threatens people and students

Poor lack of communication. They act as though they want to help but don’t bend.they couldn’t care less if you hit rock bottom. There rude, hard and cold.

I had an agreement in place to pay 370 which I couldn’t afford but they still want it I have offered to pay less but they don’t want to know I could understand if I didn’t want to pay but I do not that amount they are not interested in helping

Had a good experience with this company very understanding. Just keep them updated with your situation. Thankyou to the agent dealing with me.