Average reviews from all platforms
Average reviews from all platforms
No on site manager therefore lacking in support for vulnerable residents. Care calls not in place or offered. Are there even compliance regularities in place? Considering scheme manager is only on site for 1 hour a week to do the fire test, …
Absolutely poor service from Saxon Weald. We have been trying for 10 months to get our house fitted with new radiators as the current ones are broken. We have had five cancelled appointments from them they do not reply to emails they do not …
What a horrible company to deal with, just care about getting the rent from you and not about your health both medical and mental.
FORCED to live in their property because if situations out of my control and I can say that it is not a nice experience.
Issue again with hot water and heating. Emergency number unable to help. They just leave vulnerable people to fend for themselves. Wish we knew what they were like before my parents moved in.
Been a tenant for maybe 4 years been waiting for new windows for a year keep getting told a new excuse as to why I haven’t got them and when you ask them about it you get hit with a attitude avoid them at all costs there just interested in making money
They was suppose to repair a leaking radiator way befor Christmas and its made a few of our units moldy wich we had to throw away to prevent more mold as it has leaked onto the carpet and god know how it is underneath and they said the …
Saxon Weald have put rent and service charges up yet they are installing a new ventilation system and lift in there office, yet they fail to look after their properties and tenants, I live in an old block of flats no ventilation in …
We had our bathroom upgraded completely recently and I’ve got to say your staff were amazing. So professional and respectful and Steve in particular went that extra mile to make it nice for us. Thank you all
Very hard to find a person to speak face to face and no parking space for costumers
Never reply to emails, don’t listen to my concerns and my wishes to live in peace in the flat that was forced on to me by mid sussex district council. …
Boiler fault, diagnosis made on first visit, no heating or hot water. Appointment for three days later did arrive and no phone call. Contact next day to be told they will now come out in four days time. They are even unable to contact their heating engineers, unacceptable
Treat tenents as cash cows. Avoid.
Shame some of their staff members “don’t understand the data protection act”and clearly use their position to exploit this….
Another shoddy performance and poor excuses and why a appointment was not …
The receptionist was very polite very helpful and wS will to go snd beyond help the phone staff ave always been very kind polite and do try there bezt
Having been a resident for two and half years the only advice I can give is to avoid this association like the plague!! …
Allowing child emotional abuse to go on, on their properties, while the abuser won’t leave. “they can’t do anything about it”!
You are part of the abuse!
On the whole the maintence staff are more than helpful,its a shame about the rest of the association and management.
Been with several housing associations, and never been on benefits. This is definitely the rudest, most incompetent I’ve experienced in 10 years. I could say much more. I don’t even bother complaining to them anymore about the multitude of …
they are not bothered in doing repairs i have been waiting for my walls to be done after having a fire upstairs by another resident they took pictures but still nothing that was in april 2015
The gas men are awful at keeping times IV had no gas for 2 days !!!!! You want to be sorting out home fix!!!!
Abusave, and damaging to people emotional and financial health.
I was alocated a property with saxon weild.
I was healthy and happy befor hand. by the time I had stayed in the property …
I am a private tenant. They do not provide out of hours cover for the hot water system not working in the summer. In addition, they renovated three properties over 13 weeks causing considerable noise disturbance, mess and dirt that was not …
Don’t communicate well, they do what they want and don’t listen to their tenants.They also don’t act in partnership to resolve issues.
You have very rude and immature people working for you!! Not good to have workers driving around in your vans being aggressive! Not representing your company well at all!!!
Homeswapper not very helpful at all so you email the team and have to wait days for a response 🙄 so fed with this why make thing so bloody difficult ! …
Saxon Weald maintains its housing stock pretty well but wait-times for repairs are way too long and they appear incapable of prioritising so, for example, a single, vulnerable 94 year-old tenant just takes her place in the queue (21 days +) …
We are sandwiched between two Saxon Weald properties. We have had ongoing noise issues with one neighbour, which has been dealt with temporarily on a number of times by SW, however they are now ignoring my emails. On the other side, fence …
Saxons weald fitted a brand new central heating system in the property I’m renting to replace the existing electric storage heaters within the first few months of my moving in and they did that within just three weeks of my making the …
A charity that doesn’t care at all about there tenants or mental health.
Housing association. Nice internally.
Good housing they provide
Very helpful and nice landlord
I do not like Saxon Weald they are rubbish
Don’t answer phones or emails!
Although I’ve been waiting for disabled friendly housing for two years, I find the front line staff very helpful, and well mannered. They are clearly working with the means they have, i.e. Too many needs, and not enough housing to go …
Really friendly and helpful people
Super place to work
Great helpful people.
Really helpful people. .