Snows Poole reviews

James made the experience of buying my new car easy and competently answered all of my questions (however silly they may have been!)
Due to a small delay in my car being ready to drive away, James made sure to top …

It was a pleasure dealing with Josh in getting my Cupra Born ordered and finally delivered. Very friendly and easy to deal with. This is my 5th car from them and have always had great service.

Great setup at Snows Poole, from James in sales to the guys in service, have no reason to complain. Easy to deal with, attentive, understanding and professional. Many thanks 👍 …

My first time dealing with Jason at Snows Poole. The whole experience was dealt efficiently and was very professional. He certainly went out of his way to offer a great deal on a new car. Customer service was paramount and is highly recommended

Recently purchased a car for my son from here. Jason was very accommodating and helpful from first contact to the car being delivered. He was very calm and knowledgeable when my son took the car for a test drive. A few minor touch ups were …

I recommend Snows at Hamworthy, Poole. They are knowledgeable, friendly, professional and helpful. …

I cannot recommend Snows SEAT Poole enough, they have been brilliant and offer amazing customer service and value for money. I have been in contact with the garage twice in the last 2 months due to various issues with a SEAT car (all age …

Michelle has been very responsive to my emails & queries as well as being polite, friendly, knowledgeable & human! I would happily liaise with Michelle again, thank you. …

Customer service is outstanding. I dealt with Jason Batten. He helped us on day of pick up as we broke down on the way. Brought a jump pack too! Got us a fantastic deal on a demonstrator plus a few extras for the car. Best service I’ve had from a main dealer. 100% recommend. Thanks Jason!

A big thank you to Clive at Snows Seat Poole for all the time he put in to getting us a great deal on our new Seat Ibiza. Thanks to the advice he gave us some months ago we secured the car we wanted at a great price. We’ve waited some time …

I recently purchased a vehicle from Snows SEAT and was incredibly impressed with the service received. …

I needed a new car and I had decided on an Ibiza. Met Clive Lloyd who was very friendly and helpful. I was lucky as the exact spec and colour I wanted had just been built so I didn’t have to wait long for car to be delivered. Easy purchase

Car booked in after receiving service & mot reminder from snows! Dropped car in with Emma and received very polite friendly and welcoming reception excellent customer service! Some 3 hrs later call received from Emma to say car done, so …

Great experience buying my car! Came all the way from Kent. Had multiple conversations with Clive on the phone about the car, he sent us some more photos and videos so we could see the car better. Car was exactly as described and was a great price for the condition of the car and the mileage.

Clive has kept us well informed and up to date during the purchase of our new car.
Always willing to answer any questions I had. …

Jason Batten recently carried out my finance review! He kindly let me know about all of the options I have when it comes to changing my car. Thanks to Jason’s advice I will be buying another car shortly from Snows. It is just a matter of finding the right one now. Thanks again Jason and see you in the new year!

Jason at Snows Seat went above and beyond in order to get my car ready and sold so I could use it for work, he was working on his days off with replies on easter! …

Bought my latest car, a Ateca FR Sport, from Snows in Poole – aided by the extremely helpful Clive Lloyd. I must say I was very impressed with the whole service, from online review of the car, reserving it with a £99 refundable deposit, …

Sale of the car was very good and attentive however was told we could pick the car up and then it was cancelled and almost a week later we got the car.
Since having the car sales assistant said he would phone to check everything but …

My first experience buying remotely. Jason made it very easy on the phone and everything was sorted for a pick up within a few days. …

I was given outstanding service at Snow Seat this week. Jason the motability specialist was the person who helped me throughout my experience.He was efficient tentative and wasn’t pushy. He had good knowledge of everything and gave clear …

We chose to go to SEAT Poole as it is local to us. We were very pleased that we did, as we’ve had an excellent experience from start to finish. Jason was friendly and helpful, we were treated with respect and even our dog was welcomed 😁 …

Very happy working with Michael to trade in my old car and find a new one that was right for our family. Really appreciated having no pressure put on to make any decisions quickly and felt listened to and treated fairly. A very smooth experience for something that can often feel stressful! Thank you

If I could give 6 stars I really would! Martin and Emma on the Service Desk are brilliant and managed to juggle their jobs around to squeeze my car in at short notice, thereby enabling us to still go on holiday. I wish all garages were as helpful and professional as SNOWs Poole. Thanks again Martin and Emma 👍 …

Although we did not end up making a purchase I just wanted to say that Jason was extremely helpful and knowledgeable during our visit. He was also very patient with our 18month old son who did not want to sit still! Thanks for all your time and help 😊 …

I purchased a Seat Leon Sport in March 2023 from a sales executive called Clive Lloyd – He was very helpful from start to finish. I would highly recommend this dealership and this sales exec. Top marks!

This was our first time at Snow’s & Michael made the experience very enjoyable. Nothing was too much trouble, and he has first rate knowledge of the product. Little extras like topping up the fuel, was much appreciated. We would have no hesitation in recommending Snows Seat to others.

Excellent service! I was assisted by both Martin and Emma who gave me all the information I needed and were extremely helpful. I feel fully confident in leaving my car with this garage for any work that needs doing.

Mum recently had her mobility car serviced Emma on reception booked it in what a pleasant lady very polite.
Martin picked it up from the house, took it for a service and bought it back …

Martin and Emma in the service team always polite and helpful.
Any issues I have with my Alhambra have always been resolved even when difficult to identify. …

From the initial enquiry made late on a Saturday, to the handover itself, the customer experience I have received has been first class. Jason made doing business very easy. He is a credit to your company, and is very passionate about the Cupra brand. Thank you for the excellent service!

As always, attentive and professional service from the team. Emma, Martin and Pete you are an asset to the company and really love my yearly service trips to you guys. Coffee is awesome and always a friendly smile with no hidden service extras. Thank you and will be back same time next year!

I had an amazing experience when looking for my new car (which I ended up getting) 😄Jason Batten at Snows SEAT Poole/Hamworthy, was very professional, attention to detail, no question was to much to ask and my opinion he is a real asset to Snows! Thank You Jason! …

A Huge thank you to Jason Batten the Motability Specialist at Snows SEAT Poole/Hamworthy.
I have been delighted with my Arona but even more impressed with the service I …

So pleased with my ‘nearly new’ Seat Ibiza. Wasn’t what I originally went to look at but the Ibiza caught my eye (maybe it was the Calypso Orange paint work) and the rest is history. …

I am satisfied with my car, Clive was very knowledgeable and informative about the car, I came in by chance to look for a car and ended up two days later after the test drive buying it. He also made the made my time quick and easy.

When it comes to Customer Care Jason at Snows is definitely a cut above the norm. He really does make the experience you have at Snow’s enjoyable and you leave thinking ‘ Well! What a thoroughly nice man’. The thing is he is ‘naturally’ …

As always a pleasure to deal with Martin & Emma in the service department who always ensure a swift service & keep you informed as to what is going on, a true credit to the snows team. …

Fantastic customer experince from Martin, Emma and the wider servicing team who both handled my cars annual service. …

I would like to personally thank Jason Batten. He was excellent in helping me get sort my car out, would have been a struggle without him! Excellent customer service!! …

The staff are always really helpful and a credit to the franchise, always a pleasure to deal with. Special thanks to Michelle Falwasser for consistently answering all my questions over the years and getting me booked in.

We have recently had the cam belt replaced and the fan switch resistor replaced on our Seat Ibiza. We dealt with Martin and Emma at Snows Poole and cannot fault their excellent and friendly service throughout the complete process. Thank you Martin and Emma

Spoke to Michelle Falwasser this morning at Salisbury Snows requesting a service booking for my Arona (‘Alonso’). She was a delight to speak to, very clear, precise and efficient. Having made the booking I asked her to confirm the service …

I went in on a Saturday and spoke to josh at Poole about a mobility car. It was so easy to pick the vehicle and answered all my questions and never rushed me to choose a car as he wanted to know the right car was for me. After all paperwork …

I received a service reminder from Michelle (Michelle Falwasser) , Snows Pool who helped me to book my Seat car for servicing and for MOT test at a convenient time that suits me. Michelle detailed all service requirements and the customer service was excellent.

Dealt with Jason for the second time who made the whole process as easy as you’d like. Jason is a big reason with why I will stay with Seat Poole in the future. 5* service and very pleased with my new car

Have used Snows Poole for service and MOT for last 5 years. Great service from Emma and Martin as always again today. Would definately recommend.

Recently had some planed
Maintenance work was carried out at Snows Hamworthy. A big shout out to thank Martin and Emma, mechanics and not forgetting the person who collected my car and returned it for their professionalism. Keep up the good work. 👍 …

I bought a Seat Ateca from Clive Lloyd in Snows, Poole on the 2nd May.
My wife and I have been looking to buy a new car for 3 or 4 months and have been looking at a Jaguar F Pace, Honda CRV or a Hyundai Santa Fe. …

I’ve just purchased my new Seat and was assisted by Jason, who was friendly, informative and very helpful. He made the process stress free and pleasant. Would recommend.

Absolutely amazing Jason batten was so helpful in every way he made the whole process easy our car was all sorted out with so much ease I would recommend going to see Jason to everyone again amazing and thank you so very much

Friendly and approachable staff and especially @jasonbatten who went the extra mile to make things easy and understandable especially with the small people in tow. Great range of vehicles. Really happy. Would definitely recommend 🚗🚗. …

I’ve just had my car serviced, the steering rod end cover was also replaced under extended warranty – the latter was spotted and under advisory while getting the MoT at Snows in November last year. …

Following a Service Booking I made yesterday I had a follow-up email from a very pleasant lady by the name of Michelle Falwasser. Excellent customer Service.

Unfortunately I am not having problems with my car after this service, I found my battery covers loose within the bonnet. Now my key fobs are not working even though I have changed the battery. Customer

I recently purchased a secondhand car from Snows SEAT in Poole and they have given me great after sales care and support, Luke Edwards has been exceptional with the service I have been provided to resolve a couple fo minor issues.

Worked with Josh Oliver-Yates, very helpful when purchasing a car. Made the experience easy and helped with any questions I had and queries. Great overall experience!

Very helpful,friendly but still professional salesman(Josh Oliver-Yates)at Poole Seat guided us through the procedure expertly.

James the sales person was so calm and helpful and gave me good advice. This is my second car from Snows in Poole. I have peace of mind with this purchase.

The best car buying experience I have ever had.
Great service from Josh Yates, brought an approved used Ibiza which came with a new Mot and all advisories taken care of. Couple of alloys were marked but these …

Just bought a new car from Snows SEAT Poole. Unlike some car dealers I was treated respectfully despite being a woman who doesn’t know much about cars. Jason Batten was very helpful and explained everything to me without being patronising and I really appreciated that. Very pleased with their services.

I bought a car from Joshua Trowbridge at Snows in Poole a week ago. So far, I am delighted with the car. Furthermore, I couldn’t have felt more taken care of in my experience purchasing the vehicle. …

Thank you to everyone I’ve had the pleasure to deal with at Snows Seat Poole, if you are looking for your next car, look no further. I will definitely be back in the future, thanks team!

We were dealt with by Clive Lloyd. We received excellent service from first ordering my new car back in march to picking it up today in November. Thank you Clive for all your support

Back after buying a car 8 years ago. Easy to buy. Negotiation pleasant not pressured. The only bad thing is the wait. Sadly most dealers have the same problem. …

Chose Seat for our mobility car as from the minute we met Jason Batten he made the whole process easy and faster than expected. Absolute diamond chap and nice friendly showroom. Very happy with our new Arona. Thanks Jason.

Jason was excellent. I didn’t buy a car in the end but that didn’t matter to him. He was helpful, kind and knowledgeable. Will absolutely be visiting again in the future.

I have been the owner of Seat Toledo for five and half years. Since 2015 I have been taking my car for service and repairs to Snow Seat in Poole. I am Completely Satisfied with the level of service they have always provided. All members of …

Had a fantastic experience buying my second car at Snows Poole, a big thanks to Josh for being so helpful, patient and informative. I felt in safe hands from the moment I visited which made the process feel straight forward and enjoyable. Snows paid great attention to my new car before handing the keys to me and I am very grateful!

I waited at Snows in Poole to have my major service and MOT done and also to discuss a trade-in for a new car.. The staff were attentive, helpful, well-informed and professional. Everything was sorted, I was kept well informed and well …

My car was in for a service which I was told would be about two hours and would I like my car cleaned to which I said yes.
I sat in the waiting area for about 2.5 hours and when I went out to my car it had not been cleaned. Very disappointed ☹️

Been meaning to write a well-deserved review for a year now but I am terrible at composing text, well worth the wait as I can included the great service that came after the purchase of the car. …

From the first time we entered the showroom at Snows of pool to the day we picked up the car the service from our salesman Josh was above our expectations. The car was presented to an excellent standard and the transaction seamless.

Cannot fault it in any way. Your assistant called Emma was very friendly and helpful. I praised her, saying that she is a credit to her profession.

Great customer service for my MOT, and a fantastic clean. Haven’t seen car sparkling like that since new. Sorry about the noisy dog.

Excellent service from Joshua Trowbridge when purchasing my new Cupra Born. Good handover with detailed explanation of a different kind of car. After having the car for a week I decided to have it ceramic coated, Josh organised all of this and even collected and delivered back to my home.

Michelle was really helpful booking in my car for a service, having to have changed the date a few times!

Had to take my motability car in for a couple of different things from adblu to a major water lead from the sunroof. Great service every time.

Absolutely amazing customer service, especially Michael Haydon. I can’t thank him enough with helping me pick out my new Motability Vehicle after a very stressful few weeks sorting out issues with my previous Motability Car (Different …

I was very pleased with my recent experience at Snows in Poole. Jason Batten is honest, good humoured and reliable. He put up with all of my ridiculous questions and constant double-checking of the figures/details with patience and good …