Total Reviews 80

Average reviews from all platforms

Average Rating 4.9

Average reviews from all platforms

  • 5.0
    77
  • 4.0
    0
  • 3.0
    3
  • 2.0
    0
  • 1.0
    0
Snows Southampton reviews breakdown:
Google
4.9
80

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80 Snows Southampton reviews on Google

SJ
Samara Jones 7 months ago on Google
( 5 out of 5 )

Thanks so much to the whole Snows SEAT Southampton team for my new car. It’s been a brilliant experience, and I will continue to be a returning customer. Special thanks to Mike Tyson for taking me through everything, keeping me updated and …

SC
Sally Craig 7 months ago on Google
( 5 out of 5 )

Brilliant service from Andy Baulf re a car recently purchased by my husband. He was a pleasure to deal with and no pressure whatsoever, gave excellent advice and a v fair part X. His colleague Mike was a great help as well. Thanks so much Andy and Mike😀😀😀😀 …

ZL
Zak La Gumina 7 months ago on Google
( 5 out of 5 )

Just changed cars and part exchanged mine for a later model Leon, Andy Bauf in sales was excellent to deal with and absolutely perfect, a very pleasant experience. His colleague Mike assisted as well. Thank you very much Andy 😊 and Mike 5 🌟 stars – on behalf of Adam Craig …

LT
Laura Tydeman 7 months ago on Google
( 5 out of 5 )

Collected my Seat Ateca FR from Ryan @snows_seat Southampton today!! Couldn’t recommend Ryan at Cupra Seat Southampton enough 5 star service from start to finish!

D
D 7 months ago on Google
( 5 out of 5 )

Just wanted to do a quick review on my experience so far with Snow Seat Southampton. I have been in contact Michelle who has been SO helpful! We have only had email exchange (as I am working and easier for me) but Michelle is professional …

DB
Darren Brown 7 months ago on Google
( 5 out of 5 )

Dealt with Andrew over the phone about buying my Seat Leon e-Hybrid for a company car. He was fantastic from start to finish, sending a detailed video of the car and answering all my questions. Delivery was arranged quickly and all …

HW
Helen West 7 months ago on Google
( 5 out of 5 )

Nathan Stephens looked after me brilliantly. My new car had pride of place in the showroom as i arrived and we were greeted and offered a coffee. Felt a very relaxing experience, no rushing despite last thing on a Friday. Nathan was very …

KD
Karen Dale 7 months ago on Google
( 5 out of 5 )

From arranging a test drive to picking up my new car today Mike Tyson at Southampton branch has been awesome. Very friendly and helpful and totally put me at ease on the test drive. Thank you so much. I love my new red car x

LS
Lina Syeda 7 months ago on Google
( 5 out of 5 )

I just wanted to take a minute to rate my recent experience with Andrew Baulf at Snows Seat Southampton
It was a very smooth process from the beginning to the end. He is an extremely …

AS
Alison Silver 7 months ago on Google
( 5 out of 5 )

Excellent support from both Tim Smith and Mike Tyson as well as smoothing over a couple of unforeseen difficulties along the way. Very much appreciated their expertise and hard work on getting my amazing car and within my budget. Love my new car – I’m so pleased!

JS
Jeev Sahoo 7 months ago on Google
( 5 out of 5 )

Before I share about the great cars, the coffee here is first class compared to a lot of auto dealers! (What? It matters to me!) Staff is very friendly and clear. I was with my friend to buy a car. Test drive was great. Comms are nice. …

JO
Jelena Ol 7 months ago on Google
( 5 out of 5 )

Edit: I wanted some work done after service and contact Michelle again and wasn’t disappointed – got a great deal, communication extremely comfortable! …

YI
Yasmine Inwood 7 months ago on Google
( 5 out of 5 )

This was my first time purchasing a car after having my first car. Mike Tyson made me feel so comfortable from start to finish. He talked me through everything and answered any questions I had. He never made it feel rushed or pushed! So so happy with my new car, would recommend SEAT Southampton to everyone! Such a lovely experience!

JZ
Jaime Zarzoso 7 months ago on Google
( 5 out of 5 )

I wanted to replace my Seat Leon from 2014 for a newer model and found an approved used Seat Leon 2019 in Southampton that fitted my needs. I visited to found out the details and test drive. Finance options to suit my needs were explored. The purchase was very well managed and went very smoothly. Thanks Andrew Baulf!

N
Nathan 7 months ago on Google
( 5 out of 5 )

Mike Tyson was a pleasure to deal with from start to finish. Listened to my wants/needs, nothing was too much trouble and very pleased with the choice I made. After this experience, I have a strong suspicion my next car will be a Seat again! Thank you Mike!

AC
Adam Craig 7 months ago on Google
( 5 out of 5 )

Excellent first class service, friendly and professional staff – Casey Lockwood was super helpful, knowledgeable and reassuring. Could not ask for more from a advisor. Difficult times for everyone but the Snows Seat staff and Casey in …

AD
Alison Davies 7 months ago on Google
( 5 out of 5 )

We’ve had bad experiences before with choosing a car but frome the start we were made to feel welcome. Andy Baulf was fantastic. Nothing was too much trouble. All was explained clearly and he made sure we understood everything. We were …

MD
Mike Downer 7 months ago on Google
( 5 out of 5 )

Just purchased a used Arona. Mike Tyson was really helpful, discussed my requirements over the telephone, provided videos of 2 possible Aronas and arranged for the transfer of my new car from Poole to Southampton. Couldn’t have asked for a …

PS
Paul Seager 7 months ago on Google
( 5 out of 5 )

Great management and very receptive, friendly staff. Michael Tyson helped out immensely, going above and beyond to ensure we got into our new Formentor. Will definitively buy my next car from here.

SB
sime bradley 7 months ago on Google
( 5 out of 5 )

I have just bought a used Seat Leon FR from Snows Southampton. The sales staff are very knowledgeable and helpful it was such an easy and enjoyable experience from start to finish. Peter Owens helped me choose the car via a video demo, …

JH
Joanna Hnat 7 months ago on Google
( 5 out of 5 )

I really enjoyed the process of buying my first car from Snows, with Harriet’s help.
She was very helpful and made sure I had all information necessary.
Would recommend this car dealership!

AD
Alan Dunning 7 months ago on Google
( 5 out of 5 )

Meet by Nathan Stevenson, very friendly and made me welcome. Went for a test drive with him and he was telling me all the features that the car had. Then he got me a quote and explained everything. I enjoyable morning, thanks.

KJ
Kuba Juda 7 months ago on Google
( 5 out of 5 )

Michelle has been really helpful, we needed a cambelt change in our car and she has proactively emailed me to double check if I didn’t need that along with my MOT. This has altogether saved me a few hundred pounds as there was a promotion running. Very impressed.

D
deborahlamsley 7 months ago on Google
( 5 out of 5 )

Outstanding, friendly service from the team at Snows SEAT Southampton! Massive thanks to Ryan Coat and Tim Smith for their expert assistance!
I am just loving my new Leon!

AS
Alanna Slocombe 7 months ago on Google
( 5 out of 5 )

Very good Customer Service from start to end. Just had MOT and full service and was able to work in the showroom which was perfect. Casey was very helpful explaining all the car questions I had, making it easy for me to understand 🙂 …

JM
Jenni Monger 7 months ago on Google
( 5 out of 5 )

The care I received from the servicing team was amazing. I was stuck on the m3 and she was so helpful when I was deciding what to do about picking up my car, therefore making whole experience better.

JC
Janine Coulson 7 months ago on Google
( 5 out of 5 )

Thanks so much Snows SEAT Southampton, especially Andrew Baulf S, for providing excellent service through the whole process of buying my brilliant new SEAT Arona. Would 100% recommend buying from here and will be a returning customer!

MW
MandA Wessex 7 months ago on Google
( 5 out of 5 )

A great service received from Michelle Falwasser. She contacted us as a reminder that our first service was due and quickly organised a conveneint appointment. Her emails are friendly but professional.

JM
Juan Mejia 7 months ago on Google
( 5 out of 5 )

I’m very happy with the car and the deal i got in the end. The sales team involved made all of this possible and everything was ready on the agreed collection date. Thank you!

M
Matt 7 months ago on Google
( 5 out of 5 )

The quality of any business is shown by how they deal with things when they go wrong. Matthew and the entire aftersales team at Snow SEAT Southampton and Snows Accident Repair centre painlessly and professionally dealt with an issue that …

CP
Catharine Pickford 7 months ago on Google
( 5 out of 5 )

I couldn’t be happier with my experience with Snows Seat Southampton. From start to finish the customer service was excellent. Ryan and Dan was fantastic. They both were very efficient and professional and ensured a smooth process with …

NF
New Forest Powerhoop 7 months ago on Google
( 5 out of 5 )

Visited Snows to upgrade our existing Seat Ateca for a newer model. We dealt with Andrew throughout the process who was extremely friendly, knowledgable and helpful. We were very impressed and will hopefully be back soon to upgrade my husband’s car! Thank you

AL
aly lalji 7 months ago on Google
( 5 out of 5 )

Outstanding service from Snows Seat. Thank you to Nathan Stephens for helping buy my new Leon! Friendly and very helpful, made the whole process easy and stress-free!

ZB
Zoë Barrett 7 months ago on Google
( 5 out of 5 )

Collected my partner’s brand new SEAT Leon yesterday from Ryan Coat and we couldn’t be happier! The car is absolutely incredible and the level of customer service we received throughout the entire process was second to none. I would recommend Ryan, Tim and the rest of the team to anyone. Thanks again! 😃 …

WR
William Ryan 7 months ago on Google
( 5 out of 5 )

I recently purchased a used Leon FR from Nathan and was so pleased with the service I received! He was very professional and knew his product very well. I will certainly be coming back to Nathan when I purchase my next Seat!

AD
Alan Dollery 7 months ago on Google
( 5 out of 5 )

Michelle has been very proactive in keeping me updated and being helpful with booking an MOT and service of my Altea, also reminding me of a much needed cambelt replacement which I had completely forgotten.

AG
Andrew Grodecki 7 months ago on Google
( 5 out of 5 )

All round great experience, both purchasing the vehicle last year & now booking-in for the first service with Michelle Falwasser who has been courteous & super-efficient throughout!👍 Certainly recommend both the car & dealership to anyone😊 …

L
Lisa 7 months ago on Google
( 5 out of 5 )

Huge thank you to Mike Tyson for his expert help and knowledge in our recent purchase of an Ateca. Mike made sure all aspects of the sale were finalised as promised. Great friendly professional service. Thank you Mike!

NT
Natalie Tinney 7 months ago on Google
( 3 out of 5 )

When I booked a waiting service and MOT, no guidance was given to the length of the wait, although I assumed this to be around 2 hours. It took 5 hours. This was after I was told it would be a maximum of 4. …

AJ
antony jones 7 months ago on Google
( 5 out of 5 )

First experience of dealing with a dealership and I have to say Ryan and Tim were brilliant from start to finish gave all the info needed and just a call away if I needed anything. The car is also amazing thanks guys 🙂 …

ED
Emma Dawson 7 months ago on Google
( 5 out of 5 )

I’d seen a Seat Leon on the website that I wanted to test drive. From the first interaction with Andy over the phone, he was very accommodating and Seat were flexible on the day when I needed to arrive earlier than planned. Andy was great …

SM
Stephen McNamara 7 months ago on Google
( 5 out of 5 )

Was able to book in online really and then received excellent support from Michelle locally on changes to the booking.

BS
Bethany Sweeney 7 months ago on Google
( 5 out of 5 )

The SEAT team were amazing! Our salesman Mike Tyson was so helpful, responsive and efficient. It has been a complete pleasure dealing with Mike and the Team. We are thrilled with our new car and the customer service was spot on. Would recommend!!

TB
Terry Burrows 7 months ago on Google
( 5 out of 5 )

Snow’s were fantastic, I would like to thank Mr Ryan Coat for sorting everything so smoothly. I great company to deal with….
Thank you for a very pleasant transaction!!!

H
Hannah 7 months ago on Google
( 5 out of 5 )

I recently bought my first car from Snows Southampton and they made it such an easy and enjoyable experience from start to finish. They took great care in finding exactly what I wanted and never pushed me into any decision. Big thank you to …

MW
mark Williams 7 months ago on Google
( 5 out of 5 )

My wife and I have recently visited Snows SEAT Southampton looking for a Seat Ateca , we were looked after from start to finish by Andrew Baulf. Andrew helped us find a car that was not actually at their showroom but found us one at another …

L
Laura 7 months ago on Google
( 5 out of 5 )

Very pleased with the service which Kyle and his colleagues provided.
Communication was great and I was kept informed at every step.
They are very honest and transparent and the car came back in top condition.
I will definitely call on them again in the future.
Many thanks.

KW
Karen Weeks 7 months ago on Google
( 5 out of 5 )

Just got a seat arona from snows under the mobility scheme. Andy was very helpful throughout the whole process. And our car arrived within the scheduled time. Very happy and would go back to snows the next time.

SR
Stuart Ralph 7 months ago on Google
( 5 out of 5 )

The staff were ever so helpful. Andrew Bauf was brilliant, he provided excellent care in helping us purchase our new car. Cannot fault the team one iota. I wouldn’t hesitate to recommend them to anyone looking for their next car.

SR
Si Randell 7 months ago on Google
( 5 out of 5 )

First time buying from a garage for many years and if this is anything to go by – things have improved massively. Tim (Smith) managed our sale and could not have neem more helpful. Explained everything thoroughly and clearly and made the whole experience excellent. Would definitely recommend.

CB
charlie b 7 months ago on Google
( 5 out of 5 )

Took my car in for a waiting appointment for a minor service. I was warmly welcomed by the team and was offered a space to work while I waited which was fantastic. The waiting area was relaxing and quiet. Kyle went though my paperwork with …

RB
Rachael Boyce 7 months ago on Google
( 5 out of 5 )

Thank you so much to Tom shaftoe at seat southampton for all the work he done on my purchase of my seat ateca he went above and beyond to get everything together for me and a massive thank you to Andy for delivering my seat ateca it rely was a pleasure so thank you highly recommend:)

JB
Jodie Baxendale 7 months ago on Google
( 5 out of 5 )

Nathan has been super brilliant with every step of this buying process – very thorough, efficient and went through every detail with us as there was a lot of paperwork and stuff to go over. Hope he is here when we eventually buy a second car!

SA
Sarah Arnold 7 months ago on Google
( 5 out of 5 )

Purchased a Seat Ateca during lockdown from Snows Seat Southampton and can not praise them enough for their amazing customer service and efficiency, during such times. A sales executive, Daniel King, took us through the purchasing process …

AF
andrew Folkard 7 months ago on Google
( 5 out of 5 )

As this is my third car bought from snows Southampton brilliant service from Ryan Coats made us very comfortable and a real personal service

PS
Pete Setlik 7 months ago on Google
( 5 out of 5 )

😀Great professional team, excellent customer service with friendly and can-do attitude.Thumbs up for Ryan Coat and all the team at Snows Seat in Southampton. The best customer experience we’ve had. …

SH
Sean Hilton 7 months ago on Google
( 5 out of 5 )

Very good service booking my car in for a service, particular thanks to Michelle Falwasser for replying to emails so quickly and for her assistance.

EB
Elliot Biggs 7 months ago on Google
( 5 out of 5 )

Came in looking to purchase a small family car. Was greeted by Mike Tyson from the Southampton SEAT branch and shown around the available models and options. From the very start Mike was friendly, informative and polite, taking his time, …

GP
Gavin Pritchard 7 months ago on Google
( 5 out of 5 )

Great customer service by Michelle Falwasser. I had several issue to sort with my car and Michelle sorted everything out very efficiently

EC
Emilia Chase 7 months ago on Google
( 5 out of 5 )

Having had a previous bad experience with buying a car a couple of years ago with a Bournemouth dealership it was so refreshing coming to Snows Seat in Southampton, we dealt with Ryan who was relaxed but informative with no pressure to buy. …

MH
malik hamid 7 months ago on Google
( 5 out of 5 )

We have had a really good experience buying Seat Mii electric. Nathan was amazing, he kept us in the loop throughout, answered any questions or concerns we had, very knowledgeable and never rushed with anything. Very smooth process, highly recommended!

LW
lizzie Ward 7 months ago on Google
( 5 out of 5 )

Michelle F from Seat made contact to book my yearly service and was so responsive and helpful.
Excellent and friendly service

DR
Diane Redford 7 months ago on Google
( 5 out of 5 )

We would like to thank Michelle Falwasser for her great service, expertise and professionalism of booking our car in for its impressive service etc at Southampton SEAT…

RC
Rachel Collins 7 months ago on Google
( 5 out of 5 )

A HUGE thank you to Casey and the service team for fixing a very unique and complicated fault with my Arona. Nothing was too much trouble despite having not bought my car from the dealership and my car now works perfectly. An all round fantastic experience – I would 100% recommend them!

KC
Kevin Chinn 7 months ago on Google
( 5 out of 5 )

Very happy with the purchase of my car from Snows SEAT Southampton. The service was excellent, my decision was made easy from Michael in sales, he guided me through the whole process explaining everything in detail. …

DJ
Dave Jones 7 months ago on Google
( 3 out of 5 )

Booked a ‘sit and wait’ service, which I had used previously with this vehicle. Previously completed in 2 hours, including car cleaning. On arrival 2 to 2.5 hours was quoted, plus up to an extra hour for cleaning, so I declined the cleaning … service took 3 hours.

JL
John Lane 7 months ago on Google
( 5 out of 5 )

After sales service continues to impress following recent contact with Michelle Falwasser regarding the upcoming first service on my Ibiza.Many thanks.

J
Joe 7 months ago on Google
( 5 out of 5 )

Ryan was great with me throughout and after having issues with Carzoo he sorted me out a car from the isle of wight within a week. great service and great work from him. I am very happy and will be returning in the future to get my next car

JG
Joe Green 7 months ago on Google
( 5 out of 5 )

Great service always! Mike went above and beyond to ensure everything was as smooth as possible when buying the car. Even came and collected the car from my workplace so work could be done on it. mazing service would defiantly recommend.

D&
David & Lisa Honeyman 7 months ago on Google
( 5 out of 5 )

Always a friendly and efficient service from Michelle Falwasser at Snows Seat – reminders are a great help and Michelle is easy to get hold of directly and extremely helpful throughout the subsequent discussions re my Leon. In a world …

ZG
Zach Gregory 7 months ago on Google
( 5 out of 5 )

I recently exchanged my old Seat in for a new one and the level of service received from Mike and the team was excellent. They matched the best price offer received from elsewhere in order to keep my business and we’re very helpful and …

LW
Lee Webb 7 months ago on Google
( 5 out of 5 )

Michelle was pro-active in contacting me regarding the upcoming service and MOT on my car. Michelle also recommended other services based upon last year’s service. This was very helpful and is now all booked in. Thanks!

AG
Amanda Gomersall 7 months ago on Google
( 5 out of 5 )

Michelle (Fawasser ) made an issue missed by the service team, very clear. She was extremely polite & professional and this issue was quickly resolved. Would highly recommend – Thank you

OS
Oliver Scott 7 months ago on Google
( 5 out of 5 )

Service was absolutely brilliant. Felt really comfortable buying a car from Nathan at SEAT Southampton. He was friendly and it was a really efficient, pleasant experience. Thank you so much Nathan!

AL
Abi Ladner 7 months ago on Google
( 5 out of 5 )

I got my car serviced yesterday and Casey couldn’t be more helpful and accommodating while I waited.
I also wanted to weigh up the cost between a new service plan vs getting a new …

JT
Joshua Tasker 7 months ago on Google
( 5 out of 5 )

Always a warm welcome at Snows Seat Southampton, Casey is always happy to help and put you at ease, making sure you are aware of anything that needs to be done and keeps you up to date. …

SO
steve oakes 7 months ago on Google
( 5 out of 5 )

From start to finish this was a great experience… Nathan is credit to Snows…. Well done and thanks

DG
Daena Garrity 7 months ago on Google
( 5 out of 5 )

I visited here a few days ago and was assisted by Gary who was really helpful I told him what I needed and what my budget was and he found me the perfect car which I picked up today. Can’t fault the service I received here at all

RW
Robbie Whitmore 7 months ago on Google
( 3 out of 5 )

Everything was great except the service complementary video was unconvincing and only covered a visual check of the car’s underside. No under bonnet, outside of roadeheels or tyres, nor vehicle systems checks were show. And the electronics software upgrade missed reprogramming the spate key that entailed a second visit to Snows.

GB
george bridger 7 months ago on Google
( 5 out of 5 )

I highly recommend Andrew and the sales team as we discussed various car options that was best purchase for me. Moreover, at my request the team advised me on carbon emissions, warranties and export requirements to secure the deal.

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