Marshall Grantham (Volvo) average reviews all over the web

4.6
Total Reviews 80

Average reviews from all platforms

Average Rating 4.6

Average reviews from all platforms

  • 5.0
    69
  • 4.0
    2
  • 3.0
    1
  • 2.0
    1
  • 1.0
    7
Marshall Grantham (Volvo) reviews breakdown:
Google
4.6
80

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80 Marshall Grantham (Volvo) reviews on Google

SB
Stephanie Borrill 1 year ago on Google
( 5 out of 5 )

We recently bought a car from Marshall’s Volvo in Grantham. Gary dealt with our purchase from start to finish and we can’t fault him. The process was stress free and Gary dealt with all our queries efficiently. From reserving the car, to …

JH
Jane Henderson 1 year ago on Google
( 5 out of 5 )

Bought a car unseen based on trust and reputation. I am 300+ miles from Grantham and the exchange/ handover was smooth, stress free and very easy. The car was spot on. I did get a management light on the dash a few days later and it was …

AW
Andy Wilkinson 1 year ago on Google
( 1 out of 5 )

Terrible customer service.

I committed to buying a Volvo XC60 in November with delivery for January. I had …

RB
rhys bean 1 year ago on Google
( 5 out of 5 )

Fast and friendly service every time.

From the moment you enter the site all the staff are friendly and welcoming. the …

RB
Robert Bilton 1 year ago on Google
( 5 out of 5 )

I recently bought a car from Gary at Marshall’s Volvo in Grantham and the process was very straightforward, transparent and stress-free. A really high level of customer care and attention making the whole experience very pleasurable. Would highly recommend them!

MH
Matt Higgs 1 year ago on Google
( 2 out of 5 )

The sales people here would not listen to what I wanted, talked over me, didn’t return emails, didn’t call when they said they would, didn’t book me in for a test drive and frankly didn’t seem like they were interested in selling me the car …

TW
Tony Wright 1 year ago on Google
( 5 out of 5 )

Due to pick up my used car tomorrow. Gary and Andy have been very helpful and have made the process stress free, despite some issues with Tesla UK over a minor issue. They have both done everything they can to ensure the car is perfect before pick up. Fingers crossed I will have it tomorrow!!

MB
Mike Burbidge 1 year ago on Google
( 5 out of 5 )

Excellent and professional service from Gary at Marshall’s. From initial enquiry and through the duration of the sale and after, his level of care was second to none and made the whole experience feel very personal. A true gentleman, many …

MF
Mark Ford 1 year ago on Google
( 5 out of 5 )

If, I had to choose one word to lead this review, it would be extraordinary.

However, I dont have to pick just one word, and that is a good thing. …

DA
Darwin Agbay 1 year ago on Google
( 5 out of 5 )

Had the engine lite come on. They solved it and fixed it. All the staff are very professional and informative. Especial mention to Jason, Jonathan and Ben. Thank you so much. Including the mechanic which I didn’t get their names and of …

RW
Russel Whittaker 1 year ago on Google
( 5 out of 5 )

Great customer service. Turned up unannounced on a Friday lunchtime with noisy brakes on my xc90,it was on the ramp and new brakes fitted within the hour. So have since had it booked in for a service and had the same good customer service.

CM
Chris Maber 1 year ago on Google
( 1 out of 5 )

After spending time looking around the forecourt with no staff engagement, I decided to book a test drive online for a polestar 2 I’d just seen. I immediately receive a phone call regarding the enquiry to then be told they can’t test drive …

CS
Craig Shellard 1 year ago on Google
( 1 out of 5 )

Constanty email these guys and NEVER EVER get a response.

Emailed multiple times 6 weeks ago and only got a response when I called service …

S
Smiffy 1 year ago on Google
( 4 out of 5 )

Recently needed a service and MOT for my XC40. Following this work on the car, there was a hiccup in a part failure which caused driving issues. The team at Grantham and most especially Ben, were efficient and professional in ensuring this …

JT
John Travis 1 year ago on Google
( 5 out of 5 )

I have just picked up my XC90 from Marshall’s Volvo Grantham. The process from initial enquiry to pick up was 5 days. The whole team at Marshall’s are very professional, but I would especially like to thank Gary who made the purchase such …

JD
John Dunbar 1 year ago on Google
( 5 out of 5 )

Having used the Marshall group previously for the purchase of new vehicles I had no hesitation in seeking out Marshall to supply my new XC40. …

TP
Tom Pattinson 1 year ago on Google
( 5 out of 5 )

I have just purchased a Polestar 2 from Lee Blaber at Volvo Grantham. Buying a vehicle nowadays can be extremely daunting, but Lee made the whole process enjoyable and seemless. From enquiry on Sunday, the vehicle was delivered to my doorstep 5 days later. A huge thank you to Lee. 5 stars from me 😃 …

MM
Mark Mitchell 1 year ago on Google
( 5 out of 5 )

Booked a test drive in a Volvo XC90 with Gary Franciuk. Brilliant service, nice people and super garage. Will be going back for the vehicle I want . Unfortunately not in stock but willing to wait. 5 stars from me

RM
Ray McNicol-Brown 1 year ago on Google
( 5 out of 5 )

First class customer service from the front desk and sales team…
Never felt rushed and helped us with every question…. …

JP
Jason Perrin 1 year ago on Google
( 5 out of 5 )

After a somewhat difficult journey with my previous car, Aaron and Laura stepped in and sorted me with a brand new car XC60. Both delivering excellent customer service and could not be more helpful if they tried. I cannot recommend them highly enough and if you are in the market for a Volvo then look no further.

KD
Kiril Dimitrov 1 year ago on Google
( 5 out of 5 )

It was an amazing experience to purchase a car from them. Real professionals and the service was great. Thank you Aaron and Lee, you’re amazing guys.

EG
Em Gibson 1 year ago on Google
( 1 out of 5 )

Firstly, terrible customer service – once you have bought a car off them, customer care seems to go out the window. Been waiting for a call back from Lee Hyland for over two weeks now. Every time I call they say he’s not at his desk and …

KG
Kelly gifted girl uk 1 year ago on Google
( 5 out of 5 )

What can I say about marshall volvo grantham?
JUST AMAZING!!! ✨️✨️✨️
The staff (all of them) treat you with respect, even if you’re picky person …

JR
Jeff Rich 1 year ago on Google
( 5 out of 5 )

What a great place to buy a car. I have always had the best customer service and would not hesitate to recommend them if you are on the lookout for a new or used car

MP
Minesh Pattni 1 year ago on Google
( 5 out of 5 )

David was a wonderful salesmen to deal with. He answered my many questions and was very upfront with all of it. We were 120 miles away and did the deal over the phone. Car was exactly as he had described. Hopefully will be buying another one from him soon. No doubt in recommending this dealer and David.

NH
Nigel Howes 1 year ago on Google
( 5 out of 5 )

Fantastic service from Gary would recommend to anybody wanting to buy a car so much better than those car supermarkets will definitely go back next time I am in the market for a new car

SM
Steve Merry 1 year ago on Google
( 5 out of 5 )

A great service from Jason and the team to accommodate my car service at short notice and tackle some urgent work on the vehicle. Highly recommended and a painless process throughout- well done

BF
BIll Forster 1 year ago on Google
( 4 out of 5 )

Always an excellent service experience, from the ease of booking, through to the professional and knowledgeable technicians. With Jason on hand to see everything it tip top and completed thoroughly. Just 2 small things this time around, as …

JW
Joanne Winfield 1 year ago on Google
( 5 out of 5 )

I bought a used Nissan qashqai nearly 3 years ago and paid for extra warranty, the alternator went and within 3 working days it was fixed under warranty, great fast service and wonderful friendly staff, especially Ben in the service department. Highly recommend and would definitely buy a car in the future

SC
S Cardy 1 year ago on Google
( 1 out of 5 )

We bought a BMW from this garage around 18 months ago paying near £40k. We’ve recently found out the vehicle had been ‘mapped’ invalidating our insurance, meaning for 18 months we’ve been driving around without insurance and at massive …

RB
Radu Bigbalu 1 year ago on Google
( 5 out of 5 )

Excellent service from Volvo Marshall Grantham. I was really happy with the service provided by Laura. Collected my car today and it was prepared exactly as promised. Thank you

DH
Daniel Heathcote 1 year ago on Google
( 5 out of 5 )

I purchased my Nissan Quashqai from here. The purchase was faultless with all the staff polite and happy to help. Alll my questions and concerns were answered. Would recommend..

NM
Nilesh Mistry 1 year ago on Google
( 5 out of 5 )

We bought our wonderful XC90 R-Design Pro form this showroom. The level of customer sales service from David and Andy was fantastic from beginning to end. David has been great at answering any after sales questions with a quick response. …

EH
Edmund Halloran 1 year ago on Google
( 5 out of 5 )

Following a purchase from Marshalls a few years ago we have dealt with Jason in the Service Dept. on an twice yearly basis. Very easy to deal with, superb knowledge of the Volvo product and desire to go the extra mile for the Customer. …

RA
Reece Armstrong 1 year ago on Google
( 5 out of 5 )

Cannot fault the service we received from Volvo from start to finish. Laura and Kris were very helpful and not pushy at all. We collected our 2018 XC60 and are over the moon with it! Would 100% recommend for anyone looking for a car.

BD
Becky Disney 1 year ago on Google
( 5 out of 5 )

I brought my Vauxhall Astra from here in January.
From start to finish the team were brilliant. …

RF
Roy Fender 1 year ago on Google
( 5 out of 5 )

Just collected my second hand car from Volvo Grantham. The whole process from initially booking the viewing, the test drive, discussing finance options and ultimately purchasing and collecting the car today, was stress free, professional …

RB
Richard Brett 1 year ago on Google
( 5 out of 5 )

An excellent, relaxed, and professional experience. I would highly recommend this company, especially the lovely energetic and cheerful service we received from a young salesman called Ben and the sales consultant Gary .

JM
Jayne Moore 1 year ago on Google
( 5 out of 5 )

I visited Marshall’s Grantham in order to part exchange my Volvo XC90 for a XC60. I was introduced to Laura Bara who I had arranged a test drive with, unfortunately the car was not for me. I have to admit that I had an extensive list of …

MH
Mark Hutchinson 1 year ago on Google
( 5 out of 5 )

I have literally just purchased a used car from Marshall, Grantham which was probably the most satisfying experience ever in terms of Customer Care. Both Laura Bara and Aaron Moseley who were handling my purchase were exceptional. From my …

JN
Joseph Noquet 1 year ago on Google
( 5 out of 5 )

Came into to enquire on a car, spoke to salesman dannie who was very helpful, I then had some service questions which was answered from Jonny (service manager) who was a very helpful chap. Will definitely be buying in the future and using service for my vehicles.

DB
David Burgess 1 year ago on Google
( 5 out of 5 )

Bought a used EV from Marshall Volvo. Gary was very hospitable, endured my many many questions, left me alone with the car for as long as I needed to check everything over, kept me comfortable through the sales process which ended up taking …

GS
Gary Shoemake 1 year ago on Google
( 5 out of 5 )

Great service from Gary and the Volvo team right from the start with my initial enquiry through to collecting our car. Would highly recommend Grantham Volvo and we love our new XC60!

AA
Ahmed Azm 1 year ago on Google
( 5 out of 5 )

Very friendly and professional staff. Struggled with marshal vilvo Peterborough, went there 3 times for a noise coming from the engine but they insisted that everything is fine and said they can’t hear anything. When I came to grantham, …

BH
Ben Hollingsworth 1 year ago on Google
( 5 out of 5 )

I recently purchased a Jaguar XE from Marshall Volvo Grantham from Laura ! Laura was fantastic throughout the process, staying in touch and keeping me up to date. Highly recommend Marshall Volvo Grantham ! 5 STARS ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

JC
Jane Corby 1 year ago on Google
( 5 out of 5 )

Needed my car looked at so chose Volvo at Grantham, the service i received from Jonathan and his service team was, excellent from speaking to a very professional and friendly lady called Emma on the phone, i was kept informed about when needed to be done on my car thank you everyone will certainly use you again.

EC
elaine charity 1 year ago on Google
( 5 out of 5 )

Amazing service from Jason and Jonathan in the service department. Customer service exceptional and friendly welcome from all staff. Highly recommended.

IF
Iain F Colwell 1 year ago on Google
( 5 out of 5 )

Gary Franiuk dealt with the my purchase of a Volvo XC90. I live in Scotland and he helped me through all the stages remotely, including setting uo the car. Could jot have been more oolite and helpful. Definitely would recommend the him, Volvo and Marshalls

AL
Andy Lee 1 year ago on Google
( 5 out of 5 )

Brought a Mercedes A45s from Marshall Grantham ( Sales Exec Daniel) Smooth transition, listened to my requests, not rushed in anyway – Highly recommend this Car dealership,

SD
Sahib Dhanjal 1 year ago on Google
( 5 out of 5 )

Bought a gorgeous XC90 R Design from Volvo Grantham first week of April for my mum. …

AW
Aaron Woolley 1 year ago on Google
( 5 out of 5 )

Perfect experience… Dannie was such a fantastic person he provided excellent service from start to finish, as for Volvo V90 it’s a fantastic vehicle, a class above other vehicles in its class, stylish, fast, practical, good looking and …

SB
Steve Barraclough 1 year ago on Google
( 5 out of 5 )

We just bought our new XC40 from Marshall Grantham. The team were extremely helpful (we were walk in customers) and sorted a test drive with no qualms. They offered us a very good part exchange and we collected one week later. Particular …

JA
Jose Abad-Castro 1 year ago on Google
( 5 out of 5 )

I just wanted to say a massive thank you to the parts team at Marshall Volvo Grantham. I had a problem with a missing fitting kit for part I had ordered from an online retailer. I gave the parts team a call and they had sorted it for me in …

MW
Mike Willacy 1 year ago on Google
( 5 out of 5 )

I recently bought my car from Marshall Volvo Grantham and the whole process was brilliant from start to finish. Laura was amazing and nothing was too much trouble, she kept me up to date throughout and was always quick to reply to any email …

RR
Radek Radek 1 year ago on Google
( 5 out of 5 )

We did have a problem after the purchase but it was professionally sorted out so they do reserve the good review. Thanks

JC
Janet Cooper 1 year ago on Google
( 1 out of 5 )

One star is too good. Advert for Mazda 2 incorrect advertising sat nav, reversing camera and Dan on vehicle and priced accordingly only after paid deposit and had car transferred did we find this was incorrect..Sales advisor kept wanting me …

MH
Michael Holt 1 year ago on Google
( 5 out of 5 )

Been using the Parts department at Volvo Grantham for almost a year now – very pleasant and accommodating bunch to deal with, especially Jamie who almost all of my dealings have been with!

KS
Kev Spink 1 year ago on Google
( 5 out of 5 )

Fantastic experience from David Byrne and team regarding the recent purchase of our Audi S3.The driver that delivered my vehicle to our home was absolutely fantastic ( apologies forgot his name ) but can’t recommend these guys enough. Very easy and painless experience of buying a vehicle. Strongly recommend. Cheers David.

SH
Somaya H 1 year ago on Google
( 5 out of 5 )

A long over due review of the fantastic service from David Byrne and Aaron. I reserved the car over the phone with a deposit to collect the next day. David and Aaron went over and beyond in securing the finance and additional products for …

JS
Jordan Smith 1 year ago on Google
( 5 out of 5 )

Jason and the team in the service department did an excellent job of carrying out a routine service and mot on my car. Really happy with what was done and even got treated to a very nice XC90 for the day! Will be back next year!

CN
Craig Nairn 1 year ago on Google
( 5 out of 5 )

Service team and front of house always polite, and welcoming. Service is second to none. Has to be the best service I’ve ever received from a main dealership. The staff bend over backwards to do what they can for you and make you feel extra …

AS
Andy Sweeny 1 year ago on Google
( 5 out of 5 )

Gary was Fantastic car was great picked me up from train station thanks For the greate service

LA
Louise Aitman 1 year ago on Google
( 5 out of 5 )

We bought a Ford Ranger from Marshall Grantham. Gary and Laura were both very helpful.

TC
Tim Cannon 1 year ago on Google
( 5 out of 5 )

Service and MOT for multiple cars (Volvo and Range Rover). Jason was a star; making sure that everything was organised and completed to a very high standard. Kept informed of progress throughout the process – simple, effective and informative customer service. Excellent!

BW
Brian Wyatt 1 year ago on Google
( 5 out of 5 )

Great personal service, prompt, efficient and professional with value pricing

LG
Lynn Greenfield 1 year ago on Google
( 5 out of 5 )

Walked on to the plot and immediately found a car that suited my requirements. It was the first car I checked out and was perfect for my needs. I’d walked in without an appointment but nothing was too much trouble. Got a very good offer for …

JM
James Metcalfe 1 year ago on Google
( 5 out of 5 )

My wife contacted the garage the and spoke initially to Andy. Who then directed us to Garry. We have had a very good and smooth Transition as we did put our car in part ex. The price was very competitive and the part ex was also very …

RC
Rebecca Clarke 1 year ago on Google
( 5 out of 5 )

Aaron was awesome – wouldn’t buy a car from anyone else!

K
KeithBarnack 1 year ago on Google
( 5 out of 5 )

Bought a new V90 from Marshall Volvo Grantham (MVG) a couple of weeks ago and am very impressed with the whole experience. The car was ordered 6 months ago, and I knew it would take several months for the car to be delivered. I was …

CG
Christopher gascoigne 1 year ago on Google
( 3 out of 5 )

Disappoint at the preparation of my XC60 purchase it seemed not to be checked over very good as it still had the last people’s phone numbers & navigation still in the cars memory & 5 miles from garage the adblue light came on & on my return …

TW
T W 1 year ago on Google
( 5 out of 5 )

Very straightforward. They gave me a sensible price on my trade in and a good deal on the car I purchased. Lee was really helpful, letting us go for a test drive and explaining all about the car. Will definitely go here again when we’re looking for another car

LH
Ladislav Hubaty 1 year ago on Google
( 1 out of 5 )

I bought Mercedes E class estate from this car dealer. Experience during the sale was very good . When I was collecting car in july 2021 , I did point out some issues they still didn’t fix like it was agreed , towbar key was missing, one …

JV
Josh V 1 year ago on Google
( 5 out of 5 )

Fantastic experience dealing with Hiten & Andy at this dealership, the speed and process in collecting my new car was effortless. The exchange process and part exchange value for my car was also fantastic and I wouldn’t hesitate to recommend this dealership whether buying new or used.
Thank you.

JP
J. P. 1 year ago on Google
( 5 out of 5 )

Great service, had an issue with delivery of my vehicle however all was handled perfectly. Aaron and Dannie worked really well together to find me the package and vehicle that I was looking for.

AP
Alissia Parmar 1 year ago on Google
( 5 out of 5 )

Yet again another satisfied transaction from Kris & the team at Marshall’s Grantham. Thank you Lee for your amazing customer service and coffee. Love my new car but never doubted that I would. Always 100% professional as well as friendly …

HM
Hemant Mistry 1 year ago on Google
( 5 out of 5 )

I’ve always had a great experience at Volvo Marshall. Everytime I’ve taken my car for service here and the odd regular checks they are always happy to help even if it’s something minor. Love the new interior layout they have done, a lot …

KD
Kevin Doyle 1 year ago on Google
( 5 out of 5 )

After a long time spent in the web looking at vehicles I saw a car and sent off for more info. Within minutes a response from Kris and then Hiten provided the confidence and trust factor before making the massive decision. I then met them …

SA
Sonia Arfaoui 1 year ago on Google
( 5 out of 5 )

A fantastic and very smooth experience! David and Aaron were extremely helpful and answered all of the many questions I had without any problems. I ended up purchasing an XC40 and I am so pleased with this decision. I would strongly recommend this dealership for your next car purchase!

CG
Corinne Green 1 year ago on Google
( 5 out of 5 )

From the first telephone call to delivery of my new vehicle , the service was exceptional.
I would definitely recommend Marshall’s to friends and family.David Byrne was the point of contact and delivered service unrivalled by none thankyou .

DO
Darren Osborne 1 year ago on Google
( 5 out of 5 )

I had Gary Franiuk looking after me in sales, with Aaron Moseley in finance looking after the money. The purchase of my car was easy, with no question too much trouble as this was a remote sale. The test drive went very smoothly and car was …

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