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Write a ReviewHOUSING DEPT – 2 whole days at the offices without being able to see anyone. Hours and hours waiting on the phone with no answer, no call back when promised, rude when I finally got through. Totally unacceptable use of my hard earnt taxes!
Ignored for information requests, ignored request for minute’s for a planning meeting.
Nothing new just as disfunctinal as the old Mendip, well what can one expect …
Useless is a understatement phoned to report a pothole twice that has been getting worse in the fourt of my house that is on the pathment and they have no interest or no intention of repairing it people have injured themselves and kids have …
Takes 14min to get through on the phone. When I get through I’m told they will have to email transport to get someone to talk to me. When I finally get to to talk to someone I’m given conflicting information. Shambles of an outfit, left hand doesn’t know what right hand is doing.
Took them a week and 90 mins of calls to tell me that they are not responsible for diversions and signage of road closures when roads are closed for emergencies. Completely atrocious “service”and waste of time – but they don’t have any …
Rang them about a pot hole that had formed at the top of my driveway/road last week. Today the pothole was repaired! I can’t believe how quickly this was done and i cant thank them enough!
Absolutely a none caring council .for the council tax we pay they are extremely unhelpful when it comes to complaints. No one wants to do anything. I don’t know why we have people in power when they don’t do anything for the people they are supposed to represent.
Cresent shaped building.
Generally useless at doing what is needed.
Called these guys loads of times to ask for help and ask for them to fix things. Usual answer is “not our problem”
Absolutely no help whatsoever. Obstructive bordering rude customer services adviser Gareth needs a lesson in customer service
Excellent council performing under massive pressures and cuts from central government.
Impossible to reach a human being
Hopeless
Just like most councils ok.
Wery poor servise
Trash!!!
Taunton, Vivary Park very pleasant and large.