South Gloucestershire Council reviews

Many issues reported to South Gloucestershire council are frequently ignored and this council just can’t be bothered in resolving problems reported to them. Take a look at the “fix my street” app within the South Gloucestershire area to see …

Utter useless, they are implementing 15 minute cities by not fixing roads. There are potholes around that were there for a decade or more, try to drive around for few months without damaging your car.

I’ve had nothing but bad experiences with social workers in south Glos. I feel they’re very insular, not very worldly or understanding at all. They claim that I am an unfit parent but the only reason they’re involved is because a domestic …

Absolutely ridiculous that council office staff are still working from home! As a council tax payer what are we paying for this big building for when it’s empty!

Disgusting service overall. Email them over a month ago for a documents as they advice me I have to ask the document by email. Until today no answer for the email. Yesterday I called them and again she advice me to ask by email. Shame. I you cannot handle emails so why you pushing people to email you. Hopeless for the document.

if i could give them -5 star i would.these people who work for them are not even from bristol or south glos so they dont have our best interests at heart.they have made a total mess uo of energy rebates and then turn their phones off to avoid being asked any questions!!.an absolute disgrace of a council

I was there with someone else who needed help , she got all the help she needed and not too long waiting.

Buses service is the worst never experienced

Ongoing but v good to me and Help when I need assistance.

If i could give 0 stars I would. Failed in every department across the entire south glos council. Would not house us after losing jobs after covid, nor put us in a hotel room to get us off the streets… we could not go privately as we …

What a marvelous place, spacious and clean and if you happen to work for South Glos and need IT services, their IT team are a dream – they’re all friendly, ready to help and solve your problems, and the blonde woman who works on the IT helpdesk is amazing!!!

Worst roads in United Kingdom and nothing being done about it for several years now. Pothole on top of a pothole and worn out road markings. Wild growth uncotrolled, encroaching onto side walks. Poor maintenance of drainage causing local …

Appalling and incorrect advice given regarding a PCN that I had not been notified of. The first I heard was a letter from Rundles Enforcement Agents (Bailiffs) with a charge that had gone from an initial £30 to £173 and a threat of …

appalling customer service, phones engaged for last 4 days, tried around 50 times

What an absolute joke!!!! They answer and cut the phone! Absolutely waste of time ringing these absolute joke of a call centre.

We have lived in the same property for 40 odd years snd always found them helpfull and responsive on the few time i had to contact them.

Trying to renew my green bin , wont work online and I dont know why and number on their webpage incorrect, right now thoroughly fed up with them and would relish being able to speak to a rude unhelpful person

Web site a disgrace, driven around in circles until you run out of patience. Links not working, out of date information, useless information, pages and pages of self praise that SGC does not live up to. Phone system, if you can call it …

You can go every day/week for same problems they showed like they fixed ,but is never happened

I get really frustrated with the approach from South Glos council. If you report a building control/planning matter to them they go out of their way to protect people who create noise, dust and damage to other people’s property. What are we paying council tax for?

Absolutely shocking services from the bin men. Unsympathetic help desk too. Wouldn’t even get 1 star if I had my way. South Gloucestershire should be ashamed of their workmanship. Terrible.

Unhelpful, disrespectful, rude, lazy & judgemental staff! Why we pay £120 pounds for what ?

Unhelpful, disrespectful, rude, lazy & judgemental staff. Every time I have had any interactions with them, either face-to-face or on the telephone, it has always been the same. Terrible council.

Incompetent and self serving. For those outside a couple of smug look at me schemes the services and support is appalling and very selective. They have damaged my property and breached the human rights act, failed to follow correct planning procedures massively adversely affecting the enjoyment of our home.

Social Services fails significant child abuse issues again..

Khadija Mannon who works in children’s best interests has failed to recognise …

My math must be bad, I thought 72% was higher than 28% apparently not

Worst road maintenance. Poorly planned new intersection. ‘throughabout’? Seriously guys. Get a grip.

South Gloucestershire council are a bunch of Clueless, brainless Muppets that couldn’t manage a Paper Bag, they are a Digrace.

South Gloucestershire took its title for historic reasons, but as a unitary authority it is not administered as part of the shire county of Gloucestershire. It is, however, part of the ceremonial county of Gloucestershire, which means it …

Anne Joseph planning officer is a very obnoxious, condisending, rude and unprofessional individual in how she communicates with people.

Rude and not good lisning south gloss scocieal workers and they will just try and make things up this is very unfair on their clients and not letting them say whare thay want to live and also just talking about blody money all time …

hopeless unless you ride a bike wasting taxpayers money so their staff can park seriously out of touch with people who pay their wages roll on next elections

A typical waste of time.

Awful organisation. take forever to do any roadworks, ruin highstreets and have consultations and ignore answers they don’t like, they lie, and used COVID as an excuse to make permanent changes to Thornbury which is inexcusable. all the …

Shameful waste of money on new bus route and scenic planting when unfilled pot holes on surrounding roads are wrecking our car!

Street Care telephone contact service is woeful … average wait approx. 20 minutes. If I could leave zero stars, I would.

Really perfect, helpful and patient staff are working here.

I have been waiting for a replacement bus pass for one week they have not done it yet just excuses I am getting very in patient.they said to me it takes about a week but they are now saying it takes to weeks I don’t know what to believe any more so the more I wait the more annoying I get I hate south glos council for their shoddy work

First I would like to point out they have a monopoly in that they agree planning for houses, which then we pay extra on top of council tax to keep the green areas maintained, then also put in place double yellow lines , not having enough …

Red Cherry Coffee Lounge handy for the council and the library. Clean and tidy.

If South Glos Council were a business they would have gone bust years ago.
Absolutely hopeless .

awful treatment . Tying to solve an issye for about 3 weeks and still no reply or action from them.

Very helpful

Rude and very ignorant no discipline and absolutely no help what’s so ever

If you have time to spend for nothing it’s goodddddd ! ! !

Not sending our legal papers for almost 2 months.

Absolutely no sympathy for death in the family

Rubbish…just like the rubbish they failed to collect from our house.

Waste of time.

So disappointing 😞 …

Obnoxious, no people skills.

Clean building

Friendly and helpful service

Answer the phone