South Tyneside NHS Foundation Trust average reviews all over the web

3.2
Total Reviews 80

Average reviews from all platforms

Average Rating 3.2

Average reviews from all platforms

  • 5.0
    39
  • 4.0
    3
  • 3.0
    3
  • 2.0
    8
  • 1.0
    27
South Tyneside NHS Foundation Trust reviews breakdown:
Google
3.2
80

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80 South Tyneside NHS Foundation Trust reviews on Google

LC
Lynn Cuthbertson 9 months ago on Google
( 5 out of 5 )

Went in for day surgery and I was so well looked after from going in to going home. All staff were caring, friendly and helpful. Anika was the name of the nurse who looked after me and she was very professional with a lovely nature, and explained everything to me with patience and understanding.

JM
Janice Martin 9 months ago on Google
( 5 out of 5 )

I broke my wrist due to a fall 9 weeks ago after 2weeks in plaster it wasn’t healing the way it was supposed to so I was sent through to south Tyneside orthopedic and trauma as a day case to have surgery to put wires in my wrist under Mr …

PK
Paul Keillor 9 months ago on Google
( 5 out of 5 )

I went to A and E and was treated excellently by all the staff. Despite it being quite busy I was seen in good time and given excellent care.
Thank you to all the staff who helped me, you ate all heroes 5☆ all round.

KR
karen robe 9 months ago on Google
( 5 out of 5 )

Attended Endoscopy Unit today and had gastrostomy and biopsy, all staff were professional and friendly. Although busy department I was constantly being reassured by nurses when receiving treatment. Thank you so much

GC
Gary Cracknell 9 months ago on Google
( 1 out of 5 )

Just received a letter today, Saturday, asking me to call a Specialist Cancer Referral Triage Service, to make an urgent appointment. Apparently they all finished on Friday and won’t be back until after the bank holiday. …

M
Margaret 9 months ago on Google
( 5 out of 5 )

Carnt Thank All The staff at the colonoscopy unit for the warm welcome also made me feel calm and at ease Throughout my procedure keep up the Good work Thank you so much

DO
Denny Owens 9 months ago on Google
( 4 out of 5 )

A&E is never pleasurable however the staff were all very nice and we’re working up the best of their ability to see everyone – cannot fault them

PO
Phil Overton 9 months ago on Google
( 5 out of 5 )

Its clean and tidy, always a long wait, its just like any other hospital ive been to

JP
Joanna Penny 9 months ago on Google
( 5 out of 5 )

We would like to express our sincere gratitude for the service and support provided, by Pauline Henry. Acute & Community Liaison Nurse, who made sure that the plan for the gentleman who is in our care, and has a learning disability, went …

JB
J B 9 months ago on Google
( 2 out of 5 )

Dragged all the way to this hospital and they hadn’t even got me down for the scan to locate patency capsule, me and my partner were just left with trainee staff and they basically just waited until they all wanted to go home on Friday at …

CD
Connie Davis 9 months ago on Google
( 3 out of 5 )

Waited 4 hours in A&E, every check I had done they did twice, departments don’t seem to talk to each other and didn’t even get my blood results 🤷‍♀️ but then £8 for 4 hours parking???? What a joke!!! …

6J
63 Jacko 9 months ago on Google
( 1 out of 5 )

Took my granddaughter after she went over on her ankle and it immediately turned black and blue still not seen after 4 hours. There was a grand total of 2 other patients In the department. How long does it take to triage each patient?? 20 mins???. Left without being seen. Disgraceful, 6 years old

RR
Rory Russell 9 months ago on Google
( 5 out of 5 )

Attended A&E early hours of 17.07.2022 with a serious jaw infection/sepsis due to a botched wisdom tooth removal at the RVI. The night shift staff here were absolutely outstanding! I was seen very quickly and given IV morphine/antibiotics …

CC
Carole Clarke 9 months ago on Google
( 1 out of 5 )

A&E
The GP requested we take my 90 year old dad to hospital as she wasn’t happy following her examination. We went to A&E, which was so busy it was standing room …

SO
Samuel Onijala 9 months ago on Google
( 5 out of 5 )

The A&E are top notch starting from the black British woman that welcome us as a family to wonderful Nurses and Doctor’s that observe my wife that was pregnant and she is having pains. Am proud of this hospital

JL
Jack Lee 9 months ago on Google
( 2 out of 5 )

2 stars for the lad and the doctor.. 1 star for hygiene…no stars for the IBD nurses, I’m taking this complaint right to the top after today after the way my sick partner was treated, you didn’t even have her down on system for the patency …

JA
John Atkinson 9 months ago on Google
( 5 out of 5 )

Arrived at A&E 9am with injured ankle and by 11am I’d seen a nurse, orthopedic doctor and been diagnosed with a ruptured achilles tendon. I had to return at 3pm for a CT scan to confirm this then have a boot fitted. By 4pm I was back home with follow up appointments. Thank you for the excellent service from start to finish.

MG
Mr garland 9 months ago on Google
( 1 out of 5 )

I have been in this Hospital numerous times over the years mainly A and E and have nearly always found the staff very caring and professional. However I’ve been in a few times lately with what I would call concerning medical issues . …

DO
Derek Olsen 9 months ago on Google
( 5 out of 5 )

Been for mri scan today appointment was on time staff was great and professional no problems

SG
Sharon Goldfinch 9 months ago on Google
( 5 out of 5 )

Unfortunately our brother passed away but myself, my sister Denise & the rest of the family cannot thank the brilliant staff enough for the care & attention Paul received whilst in their care. Especially the drs & nurses who looked after …

PD
Paul Dixon 9 months ago on Google
( 2 out of 5 )

My wife and I contacted STDGH following my wife suffering a burn. We asked? What’s the waiting time to be triaged? How long is the wait? We were informed they could not (would not share) this information. A code of silence? Whilst we …

LW
Loraine Wilson 9 months ago on Google
( 5 out of 5 )

Had Abdominal surgery 12th August where all went well and all the staff were very good however, nine days later I got an infection in the area. This is where treatment from the staff went from very good to outstanding . A big thank you to …

SF
Sharon Falkinder 9 months ago on Google
( 2 out of 5 )

This hospital has gone down hill fast i was kept waiting hours with a burn with a burn blist i was on pain but still sat there waiting to be seen for over 4 hour

DH
D H (Debs) 9 months ago on Google
( 1 out of 5 )

I wish I could say I’d had a positive experience with this hospital, unfortunately I’ve been witness to a level of incompetence and cruelty. That I have seen at this hospital on numerous occasions. …

DS
Dr Shobha Srivastava MBE 9 months ago on Google
( 5 out of 5 )

Good but need to know local temperature please

PF
peter frazier 9 months ago on Google
( 5 out of 5 )

I was seen at my appointment time, no waiting. Excellent and Professional Staff.

CD
Chloe Dawn 9 months ago on Google
( 3 out of 5 )

A&E receptionist very rude insisted I had covid from my symptoms as an asthma sufferer I have developed a chest infection because I my gp is fully booked til the 23rd July 111 made an appointment here was sent straight into a&e stats were …

DW
Dylan Wright 9 months ago on Google
( 1 out of 5 )

South Tyneside Hospital where you’re always guaranteed a laugh, mainly at the level of care provided and the staff normally seem to be having a great time in the patient rooms whilst avoid their job like its COVID. I honestly respect …

CC
Carol Connor 9 months ago on Google
( 4 out of 5 )

On my arrival during the night feeling really frightened and unwell the receptionist was rude and unpleasant and spoke to me as if i was wasting time. I was admitted and spent 5 days on the surgical ward where all of the staff were kind …

JE
john elsy 9 months ago on Google
( 5 out of 5 )

I am so grateful to the kindness shown to me today. I visited A & E today. Staff simply the best.

CB
Cecily Bennett 9 months ago on Google
( 1 out of 5 )

This has got to be a contender for England’s worst hospital.
Emergencies turned away for not wearing a mask, without so much as a query as to why a mask cannot be worn. …

PW
Paul Walton 9 months ago on Google
( 1 out of 5 )

My mrs went here due to stomach issues saw a Dr orife and his attitude was appalling to say the least. The way he was talking to her was disgusting and was even shouting at her. He was lucky I wasn’t there for it. Didn’t examine her or anything. Appointment was a complete waste of time and left my mrs upset

WT
william turnbull 9 months ago on Google
( 5 out of 5 )

I need a hip replacement and my GP asked which hospital I would prefer. I opted for South Tyneside after having absolutely first class treatment there 2 years ago having a keyhole operation for bowel cancer followed by chemotherapy.. …

JH
Jill Harenberg 9 months ago on Google
( 1 out of 5 )

Our experience of this ward was shocking. On the hospital’s website it sounds a nice place to go, the possibility of a family member bringing a well behaved pet in was no problem. The atmosphere is NOT like that at all. We got my mam out of there asap and we do hope other people will have other options too. A terrible ward.

DW
David Worsley 9 months ago on Google
( 5 out of 5 )

My wife had to be admitted after a home visit by our GP.The ambulance crew arrived very promptly then calmly and considerately assessed the situation-they reassured both of us and somehow calmed me down (I was in a bit of a state) The …

GK
Gail King 9 months ago on Google
( 5 out of 5 )

Had a very positive experience when using A&E. Was assessed quickly and seen by a skilled nurse practitioner, xrayed and diagnosed in a relative short period of timed. Seen following morning in trauma clinic where the staff were lovely. …

DP
Dave P 9 months ago on Google
( 1 out of 5 )

Some of the staff really would be sacked anywhere else just the NHS does not do that and they know it. My mam has nurses come to home, they’ve put phone down on her talk to her so rude and today one said it costs 90 pound an hour to visit …

SM
steve mather 9 months ago on Google
( 1 out of 5 )

Have been waiting Two years for an operation on my ankle!!

Was cancelled the day before lockdown and I have had no contact from hospital …

DR
Derek Rowe 9 months ago on Google
( 5 out of 5 )

As a Cancer sufferer and Heart problems under the care of this hospital, I have found that on the many, many visits for investigation, treatment and hospitalization etc. over a period of two to three years; …

LM
Lynne Moores 9 months ago on Google
( 1 out of 5 )

The visitors appointment system, by bed, not patient, is very unhelpful and if it’s because of Covid prevention, why are masks not worn by visitors or staff?

CK
Clark Kent 9 months ago on Google
( 5 out of 5 )

Nurses on ward 6 absolutely brilliant. They are overworked & underpaid!! Main reception leaves a little to be desired!! Seems a little too much of an effort to be pleasant to callers. Appreciate they are busy taking calls all day long but hey!!…that’s’ the job. Otherwise, great staff doing a great job.

GL
Glen Littles 9 months ago on Google
( 2 out of 5 )

Ward 1 night staff arnt pleasant at all you be lucky if 2 of them speak nice its 1045pm and still have the lights on. The way the woman spoke today when serving dinners was disgusting. I will be putting a complaint in. Supposed to get …

MU
Margaret Usher 9 months ago on Google
( 5 out of 5 )

Excellent glad they are hospital, like to wish all the staff a very Merry Xmas and all the best for the New Year, and thanks to all of you. I’d like to add to this, my husband has just arrived home after an angiogram,. It’s Jan …

JM
Jayne McCarthy 9 months ago on Google
( 5 out of 5 )

Fanastic service. My granddaughter Heidi who is 9 months old was poorly on Sunday 13th October, my daughter in law and myself took her to A&E. We were seen by the Nurse’s who were so professional and very caring. After Heidi was triaged and …

LR
Louise Rose 9 months ago on Google
( 1 out of 5 )

Took my child for an xray today. I was thrown by an extremely bad mannered member of staff during xray. Sort dark hair. No eye contact. Asking my daughter if she can go in xray alone, she felt nervous so declined. No reassurance, very cold, …

RR
Ridge rider 1 9 months ago on Google
( 2 out of 5 )

My first experience of being an “in-patient” at this hospital and my last.
If you like being treat like a mushroom this is definitely the place for you. The food must be ultra cheap as completely tasteless …

HR
Hayley Rosse 9 months ago on Google
( 1 out of 5 )

I was referred to a&e by my doctor after visiting her twice in the same week about the stomach pain I was getting, neither of us had any idea what it was, so I go to a&e and stress to them how much pain I was in, 4 hours I was sat there …

JO
Jane O’Mahoney 9 months ago on Google
( 5 out of 5 )

Thank you so much to all the midwives and staff st South Tyneside Maternity hospital who have looked after me so well during my pregnancy and the delivery of my little girl!!! Everyone went out of their way to make my experience as …

OS
Olivia Sugden 9 months ago on Google
( 1 out of 5 )

Absolutely fuming wth this hospital!!! First of all I get told that I’ve got breast cancer off a doctor who is supposed to be a professional, he told me this before looking at my notes, bloods or even examining me! So I get told that they …

PY
pauline young 9 months ago on Google
( 5 out of 5 )

Excellent service offered by a pharmacy staff member at South Tyneside hospital. She was professional and extremely helpfull by ensuring my husband’s could access his …

AF
Andrew Flynn 9 months ago on Google
( 1 out of 5 )

Probably one the worst hospitals in the country all they think about is whether you have payed your parking no care at all for patients don’t even ask you whether you want water tea or coffee they might as well close that hospital down and build something else absolutely shambolic

NF
Norma Fowles 9 months ago on Google
( 5 out of 5 )

Was on ward 3 for 11 days with a blood infection all the staff are wonderful really cared for the patients the meals are really nice and the ward was very clean thank you so much to all the staff on ward 3 you are all a credit to the NHS

SG
Sophie Gicquel 9 months ago on Google
( 1 out of 5 )

would give zero stars if could. came here several years ago as thought i had broken nose, turned away and told i was fine and just swollen to them years later have difficulty breathing and an obvious broken nose😡 …

KB
Karen Bonar 9 months ago on Google
( 1 out of 5 )

The sooner this place shuts the safer we will all be. Currently under freeman for care of my condition when it flared had to go to South shields A And E to be told they have her heard of my condition and to go to gp as they could not send …

DM
Dawn McIntyre 9 months ago on Google
( 5 out of 5 )

Well done for such amazing caring service in A & E for the quick response and aftercare for my daughter yesterday Rebecca Hancock whilst an asthma attack and chest infection. Amazing care from start to finish and great nursing.

TC
Tommy Chapman 9 months ago on Google
( 1 out of 5 )

This place should be closed down instead of feeding NHS staff with more perks than Alan Sugar. Hospitals are for patients not a social networking soap opera. If staff done there job properly the NHS wouldn’t be in as much trouble.

RM
Rosslyn McMahon 9 months ago on Google
( 1 out of 5 )

Took son waited 3 hours in a nearly empty waiting room only to be told what I’d already suspected. Sat till almost midnight. Children tired. Plus parking ticket machine out of order. If I get a fine I’ll be furious. 😕 …

AW
Andrew Wright 9 months ago on Google
( 5 out of 5 )

I was born at this hospital and have used it my whole life. The staff are the best I’ve encountered and it’s a crying shame the Tories are gradually privatising the NHS while our local Labour clown-cil sit back and wait to close it down and sell the land to developers.

JM
June Mccann 9 months ago on Google
( 5 out of 5 )

Visited the hospital this afternoon after taking the top of my finger off, all I can say is the staff were fabulous, they couldn’t have been nicer, unfortunately I can’t remember the nurses names that took care off me, Thank you to the full team your all doing an amazing job.

GH
Glenn Hogg 9 months ago on Google
( 1 out of 5 )

Horrible nurses on AaE, probably just pipped by the even more horrible receptionist.
If ever another petition comes round to save that joke of a hospital ill definitely not be signing it this time.

JL
Jenny Lancaster 9 months ago on Google
( 2 out of 5 )

Disgusted having watched my 87 year old mother in great distress, gasping for breath for over 3 hours while staff dithered, incapable of making a decision about treatment. Eventually giving a sedative and antisickness injection, …

DR
Denise Radcliffe 9 months ago on Google
( 5 out of 5 )

Very good. don’t know what we would do without it

AS
Alison Swinburne 9 months ago on Google
( 5 out of 5 )

My Husband was admitted with covid on the 27th March 2021, the care and compassion he received was amazing, he sadly passed on the 14th April in ITU, the Doctors and Nurses were so kind and caring to both My Husband and our family I can’t fault the care they gave was over and above they couldn’t have done more, once again Thank you ❤️

PE
Philip Ellison 9 months ago on Google
( 5 out of 5 )

Had a first class experience at the hospital yesterday, all staff very friendly and professional thank you,keep up the good work 👏 …

V
Victoria 9 months ago on Google
( 1 out of 5 )

If you have a query, don’t bother asking the staff on reception in the Ingham Wing.
Arrogant and rude. Not helpful at all when you are already in a stressful …

DP
Dimitra PZ 9 months ago on Google
( 1 out of 5 )

A&E people please avoid this hospital try to get else where will better.we had very bad experiance since 2014 with missdiagnose to mixing blood test with someone else and morphine overdose nealy cause a …

LU
Lesley ullah 9 months ago on Google
( 4 out of 5 )

Everybody that I know who goes to this hospital doesn’t come out.u catch more germs from there than any other hospital.the staff don’t seem to be bothered.i would rather travel to Sunderland or newcastle.i hate putting negative comments. But I feel better in myself for messaging it.sooner the place gets closed down the better

N
N 9 months ago on Google
( 1 out of 5 )

Don’t bother calling a&e at night. Needed to speak to my dads nurses for an emergency and the receptionist tries to argue telling me “that ward is asleep now” it’s an emergency don’t need rude cheeky staff.

SD
Suzanne Douglass 9 months ago on Google
( 2 out of 5 )

It’s not good when you’re sitting in A&E with a waiting room full and there’s a mixture of 7 Dr’s and nurses behind the desk chatting and laughing. They should move away for there break and look more professional

JB
Joanne Butler 9 months ago on Google
( 5 out of 5 )

Brilliant staff on every level love the beautiful hanging baskets well done gardners as for doctors and nurses can’t praise you all highly enough thank you for being there couldn’t finish this review without mentioning debs our domestic you are alway there to listen and sympathise with me bless you for all that you do

GH
Gary Harvey 9 months ago on Google
( 1 out of 5 )

went for CT scan on 13.5.22
still no reply.
not even logged on system so where is my scan. rubbish

RF
Richard f Smith 9 months ago on Google
( 5 out of 5 )

South Tyneside NHS Foundation Trust provide a range of NHS services across Gateshead, South Tyneside and Sunderland. The hospital provides services in the community and in patients’ homes. …

GB
Glynis Briggs 9 months ago on Google
( 5 out of 5 )

Cannot praise and thank all of the staff on ward 22 for the endless care they have given to my daughter Frances once again through her awful pregnancys but we made it again with all the dedication of a wonderful team and we will be forever grateful to each and everyone of them xx

E
E 9 months ago on Google
( 1 out of 5 )

5 hours to check a head injury,staff lied about calling our name,completely unprofessional and a shame.

DW
doug Wilkinson 9 months ago on Google
( 5 out of 5 )

Absolutely brilliant doctor’s nurse’s, porter’s and reception, thank you all, you deserve medals.

RJ
Richy James 9 months ago on Google
( 5 out of 5 )

On sunday the 16th october i was told by 111 staff to go to A&E and to let them know i had to be seen within the hour but on arrival to A&E i actually couldnt breathe so they took me atraight through to the other side and put ke on a bed …

NE
notmyday elliott 9 months ago on Google
( 5 out of 5 )

I had to go in hospital just for a few hours this morning the staff and doctor are absolutely fantastic,couldn’t fault them so helpful

PE
Philip Emmerson 9 months ago on Google
( 3 out of 5 )

Stayed 4 days as a patient all staff brill but trying to get released is a nightmare still waiting after 3 hours 40 min joke and when asked for certain dishes at meal times didnt get it

CM
chris mccourt 9 months ago on Google
( 1 out of 5 )

91 year patient had buzzer taken off her after buzzing to use toilet, then left to soil herself came out worse than when she went in, back in after week to be treat like an animal again

EW
Emma Wallace 9 months ago on Google
( 5 out of 5 )

A&E with little man, after hurting his arm.

Seen in ok time considering they where packed. …

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