Total Reviews 63

Average reviews from all platforms

Average Rating 3.7

Average reviews from all platforms

  • 5.0
    37
  • 4.0
    4
  • 3.0
    3
  • 2.0
    2
  • 1.0
    17
Spire Cambridge Lea Hospital reviews breakdown:
Google
3.7
63

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63 Spire Cambridge Lea Hospital reviews on Google

YJ
yuchao jin 9 months ago on Google
( 2 out of 5 )

I have submitted a MRI request three weeks ago in person. And haven’t received any call back. Than I call in to ask yesterday and they told me will give me call back as soon as possible. And of course I didn’t received any call from them …

D
DeeJayPotts 9 months ago on Google
( 1 out of 5 )

Very disappointing. Was told I had an appointment with the respiratory consultant, then it was cancelled for no reason. Eventually I got through to someone who supposedly rebooked it but when I arrived for my appointment there was no record …

CW
Charley Williams 9 months ago on Google
( 4 out of 5 )

It’s not a bad hospital. Spouse had to go private because of delay in treatment in NHS. Aftercare really good. Operation went fine. I think they are a tadge expensive for after treatment. Spouse quoted 420 pounds for ultrascan. Looking on …

SM
Scott Manning 9 months ago on Google
( 5 out of 5 )

I was recently at the Spire Lea Cambridge (September 2022) for an operation with an overnight stay and I cannot recommend the hospital enough! The facilities are wonderful, the menu was great, the operation was handled extremely well and …

GS
George Sorrell 9 months ago on Google
( 5 out of 5 )

Wonderful care. Top doctors and the nurses are beyond description. Very comfortable.

VH
Vicki Holt 9 months ago on Google
( 5 out of 5 )

I had a full hip replacement operation here last week and I can honestly say my whole experience was excellent. The consultant, nurses, anaesthetist, radiographer, physiotherapist, catering team were all so kind, caring and friendly plus extremely efficient. Would highly recommend

JS
John Smith 9 months ago on Google
( 1 out of 5 )

Tried ringing to make an urgent Ultra Sound appointment, rang on Wednesday day morning 3 times and no answer, tried again and opted to have a ring back, left my details then rang again a few hours later, 3 phone calls later I again left my …

CW
CassPudd Wheatley 9 months ago on Google
( 1 out of 5 )

absolute waste of time and money, edited to say, I was booked in for a consultation today to see about a discectomy because i have been suffering for years with sciatica, only to be NOT OFFERED one, and told to lose weight and do yoga…. even though im self funding… very disappointed to say the least

AT
Ava Tg (Ava) 9 months ago on Google
( 1 out of 5 )

Really disappointed! Called to check if they offered dental Xray, they reassured me but when I showed up the quality was so poor that the consultant could only refer me to another practice! Waited 3 months for the appointment, wasted 3hrs …

CE
Cambridge EAP 9 months ago on Google
( 1 out of 5 )

So, my operation was cancelled a few days ago, and neither my consultant nor Spire are telling me about when operation will be rescheduled. …

CS
Caroline Shields 9 months ago on Google
( 5 out of 5 )

Excellent very friendly. Well looked after. Lovely nurses and doctors and Good food.

TS
Tony Simpson 9 months ago on Google
( 1 out of 5 )

Very poor service from start to finish rude staff, don’t return you calls , still waiting over a week for a CT scan result, but they are very very happy to take your money ( which I’m still waiting for a receipt for ) my advice is try ringing them to see how unhelpful they are for your selfs.

SB
Scott Brooker 9 months ago on Google
( 1 out of 5 )

Enquired to book a private scan. Left all my contact details. 3 days ago and have not heard anything back. So have gone else where.

KS
Kate Starkey 9 months ago on Google
( 3 out of 5 )

Had blood tests performed. My experience was ok, during the booking process my policy number was not recorded (even though I provided it over the phone) and so I had to find this on the day on arrival which was difficult. The nurse taking …

RB
Ruta Ball 9 months ago on Google
( 5 out of 5 )

I had a hysterectomy here. All the staff were excellent to me. The room was so comfortable and the food was so nice, I wanted to stay another night! For me, it was like I was in a hotel. 5 stars, thank you so much to all the team.

LM
Lana M 9 months ago on Google
( 5 out of 5 )

I received treatment from Mr Srouji at Spire hospital Cambridge & honestly could not find fault from start to finish.
Mr Srouji & his team were …

SG
Shannon Geldenhuys 9 months ago on Google
( 5 out of 5 )

Had an operation of rhinoplasty on reconstructed stretched earlobes with Mr. per hall! was amazing service before, during and after my operation. everyone was super knowledgeable, attentive and kind. would highly recommend

MO
Matthew Ockenden 9 months ago on Google
( 5 out of 5 )

Today my partner had a hip operation at spire, I would return if required. The staff were polite and helpful, the service was lovely too. The hostess carol was honestly lovely and so helpful. They provided for me also for very reasonable …

TA
Theodora Anderson 9 months ago on Google
( 5 out of 5 )

After a sudden onset of anxiety, I was unable to have my CT scan at Addenbrookes, despite the fact that the staff were amazing. I then attempted Bedford hospital which was a complete disaster. I finally opted to have it at Spire Lea and I …

NS
nicholas stibbs 9 months ago on Google
( 1 out of 5 )

Very poor delivery operation. Lady at imaging – Gail – was unprofessional, refusing to give her surname for future contact, and gave misleading information about getting free NHS referral for CT scans. Had to chase up several times, with …

C
Chesney 9 months ago on Google
( 5 out of 5 )

Had a lovely conversation with a helpful staff member named Tracey barrot, went above and beyond for my enquiries will definitely be getting my rhinoplasty done at this hospital, will post another review with before and after photos.

MB
Marina Bishop 9 months ago on Google
( 5 out of 5 )

Stayed one night at the hospital post plastic surgery procedure in December 2018. As a nurse myself I compliment nursing care I have received at the Spire Lea hospital. Also ancillary members of staff were very helpful and responsive. The …

MM
Megan Manley 9 months ago on Google
( 5 out of 5 )

Experience as an inpatient after two operations:
The nurses at the Spire are wonderful and friendly. They make the overnight stay exceptional. I have rarely come across nicer nurses than I have here. …

CE
Chris Edney 9 months ago on Google
( 3 out of 5 )

Lovely staff and efficient procedure let down by ridiculous wait time and threadbare dressing gown. Booked by in for a 1430 appointment and finally had minor procedure at 1930. …

CR
Cherrill Richardson 9 months ago on Google
( 5 out of 5 )

On 12 september I had a total hip replacement at the Spire. From beginning to end my treatment was exceptional, with wonderful staff who took care of me superbly. From the moment I was shown my room I was looked after and I was put as …

IS
Ian Steele 9 months ago on Google
( 4 out of 5 )

I had some major problems caused by the way my insurance company was invoiced for a procedure that resulted in £375 being taken from my bank account. The frustrating thing was that Spire were notified on three separate occasions of the …

TZ
T. Zamora 9 months ago on Google
( 5 out of 5 )

Can’t prise ophthalmologist Dr. Louise Allen high enough. She reviewed my 3 year old daughter in a very calming, entertaining and comforting way so our little one was not scared nor anxious. …

SR
Susan Rushworth 9 months ago on Google
( 5 out of 5 )

I was lucky enough to be referred as an NHS patient. I spent one night following a Parathyroidectomy. My Surgeon was absolutely wonderful as were all of the nursing staff that cared for me. I really would recommend The Spire.

DF
David F 9 months ago on Google
( 3 out of 5 )

MRI performed ok, operators pleasant enough, standard. Poor after service when requesting images told that CD burner was broken and no timeframe given when to receive the images. Not good enough for a private self paid service, this type of …

JA
Julie Alder 9 months ago on Google
( 5 out of 5 )

Had a knee replacement 6 weeks ago. Was only in for 3 days. The staff were lovely so friendly and careing. And the menu and food was lovely to with great service. A really nice place to have your treatment.

TW
Tracey Ward 9 months ago on Google
( 5 out of 5 )

Having worked on the main reception desk for the last 3 & a half years, it’s become home to me. It’s the first job i can honestly say i loved doing. Even regular patients become your friends! Management listen, support and gave me so many …

AK
Azad Karimov 9 months ago on Google
( 1 out of 5 )

Receptionist told us that our appointment was cancelled… presumably they could not get hold us by phone…. but they could simply send a text or email to safe us a trip.

AM
Andrew Myers 9 months ago on Google
( 4 out of 5 )

I took my father for a consultation, ECG and a blood test. Whilst the consultants, staff and yes the coffee machine are excellent, my father had to wait a long time to see the person who could undertake a blood test (as it was not easy to …

AS
Ady Seeley 9 months ago on Google
( 5 out of 5 )

Have just had a knee operation carried out at spire lee .
The care i was given was very good and all involved where very professional and careing .
woul

TS
Tersoo Sugden 9 months ago on Google
( 1 out of 5 )

Used this company last year for a knee scan. They rushed through the process offering no insight for the problem and promptly took 250GBP and then referred us to get an MRI scan. Complete fee vultures in my opinion. If you expect anything that is not available on NHS then look elsewhere.

P
PetesUTubeSpace 9 months ago on Google
( 1 out of 5 )

I would not recommend Spire services and I would encourage people use our perfectly good enough NHS. There increased advertising campaign is a move on privatised health care & this is unacceptable. Avoid, avoid, AVOID!!

CW
Christopher Woodcock 9 months ago on Google
( 5 out of 5 )

They are so brilliant and show very friendly plus give every care for me when I’m poorly and check how I am. At least I get lot better. Thank you all nurse

PA
Peter Azzopardi 9 months ago on Google
( 5 out of 5 )

Took exceptional care of my wife who needed thyroid surgery. Amazing Consultant Mr Jani and staff who are exceptional. Highly Recommended.

NM
Nick Morris 9 months ago on Google
( 5 out of 5 )

I self funded for a recent visit and found the whole experience to be superb. Staff/speed/service/care all exceptional

DC
Debbie Collins 9 months ago on Google
( 5 out of 5 )

I went here as an NHS patient, to have a total knee replacement, my surgeon was fantastic, and the nursing staff were excellent, always ready to help, no job was too big or small for them, they are a wonderful team, thankyou very much for the care you gave me, would definitely recommend this hospital

A
Autumn3n 9 months ago on Google
( 5 out of 5 )

Saw a very friendly consultant who booked me in extremely quick after waiting months on the nhs. Both before and after care as a day patient was attentive

RS
Robyn Seymour 9 months ago on Google
( 1 out of 5 )

Opening ethos is none existent. I was more than happy to pay to see a specialist about the damage to the nerves in my face and they wouldn’t even entertain the idea. Clearly if I’m …

JS
Jonathan Schneider 9 months ago on Google
( 2 out of 5 )

Really nice hot drinks machine in reception but doesn’t make up for my annoyance that having paid for a scan I have the imagery but not the report and that’s being _posted_ to arrive five days later. So much for the electronic systems we’re all paying billions for.

DC
Dawn C Nair 9 months ago on Google
( 5 out of 5 )

Was listened too by the physio who spent time examining the problem area. She showed me exercises to do and gave hands on treatment. It helped relieve the pain.

DR
David Rouse 9 months ago on Google
( 5 out of 5 )

So much better experience than the NHS, How hospitals should be run! Brilliant consultant I’m under every appointment bang on time and great FREE refreshments unlike addenbrookes!

TP
Tony P 9 months ago on Google
( 5 out of 5 )

Sharon was professional, friendly and provided excellent customer service. Thank you

GB
Gardeners Beehive Bees for bees sake 9 months ago on Google
( 5 out of 5 )

Had a hip replacement here , a big thanx to all the staff!! Friendly efficient , when I had complications ( no fault of theirs ) they had it resolved in no time at all …

JH
James Heathcote 9 months ago on Google
( 5 out of 5 )

What a fantastic hospital was an inpatient for 48hrs having a complete right knee replacement I can only praise all of the staff that were involved with me personally I had the same nurse for both nights Amy she was fantastic very attentive …

SS
Shelby Smith 9 months ago on Google
( 1 out of 5 )

Absolute rubbish place for military members and their dependents. They wouldn’t take tricare authorization.

EW
Elizabeth Wilson 9 months ago on Google
( 5 out of 5 )

I’ve had the best surgeon I can get Mr jiani to perform my operation (Thank you) receptionists,nurses,domestic and catering staff excellent service
Thanks to everyone who made my stay
perfect ☺☺☺☺☺☺☺☺

JK
Jo Komosa 9 months ago on Google
( 5 out of 5 )

Had appointment for Cardiology.
Very good and professional services very recommended

CB
Chris Baker 9 months ago on Google
( 5 out of 5 )

Had surgery here on behalf of the NHS, very good from start to finish.

AG
Amanda Gaughan 9 months ago on Google
( 5 out of 5 )

Excellent, recently had a Tonsillectomy and cannot fault any of the experience

AS
Alex Sykes 9 months ago on Google
( 5 out of 5 )

Well organised with absolutely wonderful staff. Many thanks to all those who looked after me.

SS
Simon Smith 9 months ago on Google
( 5 out of 5 )

Coke machine is great 🙂

Fit nurse on the desk !! 😘 …

JB
John Bradshaw 9 months ago on Google
( 5 out of 5 )

The whole experience was good saw an excellent Consultant, well worth the money

NR
Nadya Rybyakova 9 months ago on Google
( 1 out of 5 )

Unprofessional attitude in the reception area, long wait for your appointments, not the best medical strategies.

LG
Lydia Guirguis 9 months ago on Google
( 1 out of 5 )

Avoid they try to rip you off. Go to Nuffield hospital more friendly

EB
Edward Bridger 9 months ago on Google
( 1 out of 5 )

Very poor for private hotel.

SP
Samantha Penniall 9 months ago on Google
( 4 out of 5 )

Pleasant and good staff.

HB
Hazel Batey 9 months ago on Google
( 5 out of 5 )

Excellent

R
RencorRR 9 months ago on Google
( 5 out of 5 )

lol i went thre

IM
imet me 9 months ago on Google
( 1 out of 5 )

very poor!

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