St James’s University Hospital average reviews all over the web

3.4
Total Reviews 80

Average reviews from all platforms

Average Rating 3.4

Average reviews from all platforms

  • 5.0
    45
  • 4.0
    1
  • 3.0
    2
  • 2.0
    7
  • 1.0
    25
St James’s University Hospital reviews breakdown:
Google
3.4
80

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80 St James’s University Hospital reviews on Google

KM
Katherine McKittrick 7 months ago on Google
( 5 out of 5 )

This is an absolutely amazing hospital. Anyone who says anything different might be way too judgemental. I have never received better care than I have in this hospital. I have only ever been a patient in the respiratory ward and the women’s …

RT
Rlobert Taylor 7 months ago on Google
( 5 out of 5 )

My elderly mother had to be taken to A & E by ambulance due to developing sepsis. Everyone, from the ambulance crew to all the staff at A & E were amazing. My mother was seen quickly, all the staff, doctors, nurses, and porters, were so …

CF
Catherine Freeman 7 months ago on Google
( 2 out of 5 )

My father has had just been discharged from ward J49. I think the care given was adequate for my dads needs but the level of communication with family was diabolical. There was no discussion around treatment plans or goals and we had to …

SG
sam Griggs 7 months ago on Google
( 5 out of 5 )

I travel over to st James hospital once a month sometimes twice for treatment/appointments and I can’t fault this hospital! The staff are so friendly, patient,helpful & understanding! Keep up the good work guys ⭐

JF
Josh FeeKz 7 months ago on Google
( 1 out of 5 )

A&E
WORST CARE, DON’T GO!
No care for any patients in the blue ward of A&E. Nurses such as Brendon (older …

DL
Douglas LEE 7 months ago on Google
( 5 out of 5 )

Plenty of parking, but its busy. Multi car park off Alma St. The Bexley Wing is modern with an open area for waiting with toilets, ships and cafe’s. Pkenty of comfortable seating and volunteers playing the piano, so relaxing whilst you wait for patient care etc. Well thought out, more hospitals need this.

AM
Amber Manning 7 months ago on Google
( 3 out of 5 )

The Opthamology, Urology Specialists were the specialists made huge difference to treatment & attitude. …

W�
Welsh “J.J” Warrior 7 months ago on Google
( 5 out of 5 )

I attended this Hospital twice this year (2023).
8th February:- For trial Spinal Cord Stimulator
17th May:- Permanent NEVRO SCS HFX Surgery. …

SB
Sarah Brown 7 months ago on Google
( 1 out of 5 )

This is the second time where I have been to St James hospital and expected an x-ray…the second time where I have taken it upon myself to get a second opinion from another hospital to find out AFTER an x-ray there has been a fracture! …

DE
Debbie Evans 7 months ago on Google
( 1 out of 5 )

Repetitive admission every few months from2020 with same problems and never resolved after very long stays taking up valuable bed space.
Staff are over worked with important messages and information either not passed …

K
Kim 7 months ago on Google
( 2 out of 5 )

It not a bad hospital but could with keeping relatives up date when family members are admitted. As u can never get any sense from any of the wards … and they need look patients clothing hearing aids and glasses for patients more careful

DK
Desmond Kennedy 7 months ago on Google
( 1 out of 5 )

Very poor care for patients. Waiting 4 hours for a cup of tea or coffee and no one bothered to check was I ok or not. Waiting 3 hours for a discharge letter so I didn’t wait any longer. Let em post it

CS
chloe stooke 7 months ago on Google
( 5 out of 5 )

the staff were all so lovely and supportive. they were there when needed and listened to everything and got me what i needed! i was in the gynaecology unit and there were a particular 3/4 nurses that helped me so if they know who they are and see this thankyou for everything that you did for me today

JG
jesus gonzalez 7 months ago on Google
( 1 out of 5 )

I honestly don’t know how to start. I never write a review but this was so bad that I am compelled to write about it. I came first to Leeds General infirmary because of a sore throat. They checked my blood, and told me I was severely …

RW
Reg Warwick 7 months ago on Google
( 5 out of 5 )

Just had a cystoscopy in the David Beevers Day Unit and I have nothing but praise for everyone who dealt with me.
Reception staff and all the nurses extremely friendly, helpful, understanding and reassuring

ME
Maria Ellis 7 months ago on Google
( 5 out of 5 )

I had thoracic surgery by Mr m.nadini .
Thank you is not enough to say what his done for me .and to all staff who look after me in theater. recovery department and ward j84 …

JL
jyothi leburu 7 months ago on Google
( 5 out of 5 )

I was admitted to the Gynaecology Department in St James. It has skillful doctors with great treatment.
Nurses are very approachable especially #Kerry Mills. She is very caring and attentive towards patients. I would like to thank the entire unit.

NT
Nidz Tee 7 months ago on Google
( 1 out of 5 )

Pathetic service, no one knew anything what they were doing. How long is the wait to see the doctor oh it says on the board. It’s 5 hours from when you 1st came in oh no it’s changed it’s now 10 hours since you 1st came in. …

SS
Susan Smith 7 months ago on Google
( 5 out of 5 )

I very rarely do a review on anything, but I had an appointment today at the gynaecology outpatients at St James hospital, and I have to say the staff were all so professional and reassuring and made me feel at ease.
Everything was spotless too.
Susan

KD
Kenneth Dodgson 7 months ago on Google
( 5 out of 5 )

Best medical treatment I could have had as I was in for 2 weeks with infected liver. All staff and I include housekeeping cleaners and all medical professionals were very friendly and helpful. Ken Dodgson

CW
Chrstopher Williams 7 months ago on Google
( 5 out of 5 )

I have been struggling with a lot of pain for last 2 months I’ve seen 7 doctors and went to A&E in wales only to be given antibiotics. Today I had enough went straight to A&E in Leeds infirmary, within 5 minutes I was seen, examined and …

LH
Li-Quin Hoang 7 months ago on Google
( 5 out of 5 )

Delivered our first baby at St James’s Hospital, I couldn’t thank all the staff enough at the Maternity and Delivery Unit. They were literally on their toes with me while I was going though on intense Induced labour. NHS staff definitely don’t get enough credit for all their hard work and efforts. Thank you very much again!

PG
Peter Gittos 7 months ago on Google
( 5 out of 5 )

Lovely hospital and all the staff from Doctors through to nurses and all the way down to volunteers are such nice people and are there to help everyone

AN
Alina Nan 7 months ago on Google
( 5 out of 5 )

Amazing stuff helpfull l done one operation for umbilical hernia and was amazing the experience l was very calm no pain lm impressed if l compare with London hospitals , thanks and big cuddle for all the nursery and doctors🥰🥰🥰🥰🥰 …

K
Kimi 7 months ago on Google
( 4 out of 5 )

The paramedics who Brad and not sure what the girl was called to came to sort and assist my brother last (19th Jan ) where extremely helpful and very friendly andcsme very prompt 👍 …

TK
Tofua Kamoto 7 months ago on Google
( 5 out of 5 )

I don’t know if this gonna mean anything but today i went to see my Mom she was at Emergency ward.
The staff there were amazing and friendly they were busy but they had the time …

MT
Mary Taylor 7 months ago on Google
( 5 out of 5 )

Saw a 🌈 when we came out of the hospital
I was in awe then I realised It was over the hospital A real 🌈 over our NHS hospital! NHS will always be remembered There is hope after all …

HS
Hermina S 7 months ago on Google
( 5 out of 5 )

We went to the A&E because my husband had an allergy reaction I have to say the nurse was amazing, when I asked her how can she handle the work here she sad she is happy if she can help also the doctor very polite came after me saying that …

SK
Sabina Khan 7 months ago on Google
( 1 out of 5 )

Made me wait an hour whilst having an asthma attack and refusing to give a nebuliser. Was seen by a male nurse who didnt want to be there, heard him speaking to a doctor. Most likely will need to get an ambulance

JF
John Farnaby 7 months ago on Google
( 2 out of 5 )

Visited my critically ill father yesterday and the bin right next to his bed was overflowing, no-one asked who I was or offered any help or information to me during my visit, I tersely had my dad’s notes snatched out of my hand by a …

LL
L L 7 months ago on Google
( 1 out of 5 )

They arranged an urgent telephone consultation and then two hours before cancelled. The appointment was re-arranged for the following week and then the consultant did not phone me and I received no cancellation message or anything. I had …

JO
Jenny Osborne 7 months ago on Google
( 5 out of 5 )

My daughter spent 6 nights at St James, and had her baby here over the weekend. I was her birthing partner. I cannot praise the midwives and doctors highly enough for all the love and care that they gave my daughter. They were so kind to me …

JB
jamie boyle 7 months ago on Google
( 5 out of 5 )

I have been attending nearly 14 years I have seen lots of change I know mistakes happen but they do work on putting this right . The doctors /nurses I deal with have been the very best in what they treat my only gripe is has to be the …

FG
Farid Goradel 7 months ago on Google
( 1 out of 5 )

Today 24/05/2022 at 4am I was there for my kidney problem which is nephrotic syndrome. I have been told that I had to seat there for at least 7 hours then a doctor would be able to to just see me. In the waiting area there were only 5 or 6 …

AK
a k 7 months ago on Google
( 1 out of 5 )

Was in the hospital for 8 days they did not address my medical issue or give mr treatment despite 17 blood samples & 5 xrays. All they seem to do is take my blood pressure , check my sugar levels & temperature & give me bloodvthinnners …

AC
Arthur Collins 7 months ago on Google
( 5 out of 5 )

My wife attended the hospital today, for a CT scan. From her comments it was clear the support and service provided was of a very high standard. The procedure was exactly on time and the information given relieved any anxiety about the …

DG
Danielle Gregory 7 months ago on Google
( 5 out of 5 )

The staff in SDEC (same day emergency care) are wonderful. It is true that this hospital and it’s A&E department are extremely busy and the waiting times can be long, but if you are sick and needing help – these are the people you would …

AB
Alex Banner 7 months ago on Google
( 5 out of 5 )

Stayed for 3 days.

Before I got a bed, A and E was atrocious, neglectful and uncaring. Was almost …

D
Domness 7 months ago on Google
( 2 out of 5 )

Staff not paying attention to the patients, not recording medicines given, 6 hours to get a glass of water, unable to provide basic support.

SB
Sophie Bannister 7 months ago on Google
( 1 out of 5 )

very poor environment.
went in with my brother due to him having severe sunburn , blistering & sore and have been seen once in the seven hours we’ve been here. …

CM
Craig Marshall 7 months ago on Google
( 1 out of 5 )

So no staff on a weekend to discuss results how appalling only give results via a letter on certain ultrasound results that’s not appropriate to my aorta since the letter says about kidneys and bladder

P
pingusan12 7 months ago on Google
( 1 out of 5 )

Had the most traumatic night. The nurses were constantly rude and mean when me and my family were clearly in distress. When the person I was with (who was sick), vomited, I was the one that had to clear it up and do what the nurses were …

TH
Tom Hayes 7 months ago on Google
( 5 out of 5 )

I was born in this place, not quite sure what happened but i cannot remember a thing. I believe i was drugged. i was having a conversation with myself in the bathroom with the light off but the shower on (something i do when im confused …

MH
Mohammed Hussain 7 months ago on Google
( 5 out of 5 )

The new Vending Machines are much better than the old ones they were a scam every time put the coin in the machine they eat your money absolutely ridiculous

HS
Helen Stone 7 months ago on Google
( 1 out of 5 )

Appalling – sent round in circles on the telephone. Staff do not know what they are doing. Spoke to 5 people before I got to the right place. Karen who stuggled to give me her name (Waiting list coordinator) demanded to know why I wanted …

SM
Simon Mclean 7 months ago on Google
( 1 out of 5 )

Staff stole 2 phones n power bank between Sunday 9pm and Monday 730am off my poorly mum who has. Now passed away disgraceful out of order was in private room ward 27 and keep deleting this true review

LW
Leanne Wainwright 7 months ago on Google
( 1 out of 5 )

I’m layed here in a hospital bed wondering how many people have died through this poor system
Left for hours without pain relief …

LG
Linda Gray 7 months ago on Google
( 5 out of 5 )

I brought my mother, who is 101 years old, to the Eye clinic for an appointment, obtained within a week. Aftab and colleagues were most helpful and compassionate. Thank you for your caring and reassuring attitude.

TJ
Teresa Johnson 7 months ago on Google
( 1 out of 5 )

My husband has been in A&E all afternoon with jaundice. He needed pain relief so bad I had to take him some down at 11pm at night. He asked constantly for meds but they never came with any. …

JW
Julia Wadsworth 7 months ago on Google
( 5 out of 5 )

I would not be here if it was not for J83 and all the departments they use. Excellent staff and doctors. I wouldn’t heistate to recommend this ward and staff. Food was excellent in 2018 not sure what has happened as 16mths later food was …

NB
Naganathan Balasubramanian 7 months ago on Google
( 5 out of 5 )

Every day, I reflect on our experience giving birth to my daughter at St James University Hospital. Visiting St James was the best decision we ever made. …

AM
Annmarie Mitchell 7 months ago on Google
( 5 out of 5 )

I underwent an MRI scan at the unit yesterday and cannot fault the staff there. Daniel Gorman and his colleague were both polite, friendly and extremely helpful. Daniel even offered to help me walk to through the carpark as he could see I was struggling with my balance

KE
Kasia E 7 months ago on Google
( 5 out of 5 )

I did not have to wait long to be seen (0.5h). X-ray and all the rest also was done quickly and professionally. All the staff deserves 5*. Amazing people. Nurses were very friendly and cheered me up. Thank you so much for making the experience as nice as possible considering the situation.

JC
Joan Clark 7 months ago on Google
( 5 out of 5 )

I was admitted on Jan 9 2021 at about 08.30. Having been assessed in A&E, surgical assessment, scans etc. I had an emergency abdominal operation at 9pm. I was then cared for on Ward 46 for 6 days and Ward 84 for a further 6 days. Throughout …

RG
Reza Ghorbani 7 months ago on Google
( 1 out of 5 )

Two months ago, in May, I called the hospital and asked for an appointment. Today, when I called and was waiting for a long time, them told me that I have to wait for three months or more, which means October or November. How come I just want a date?

DH
Donna Hawkins 7 months ago on Google
( 5 out of 5 )

I have want to say a big thank you to St James Staff who was outstanding. Yes I did wait 17hrs to get a bed but the abuse the staff receive is appalling. The staff do not get enough recognition for their hard and long hours. …

KN
KIM NEWTON 7 months ago on Google
( 1 out of 5 )

Over the last 10 years this hospital as become a disgrace none caring the receptionist in A&E are rude ignorant & very dismissive of what your trying to tell them my brother was brought in by ambulance really ill and told to sit in the …

A
Annette 7 months ago on Google
( 2 out of 5 )

I booked hospital transport as I live in Bradford which is the other side of Leeds. It came fine in the morning but when it came to the journey home we were sat for over 2 hours just because the person who booked the transport hadn’t put …

EM
Elisa Myth 7 months ago on Google
( 1 out of 5 )

I went in there many times as I am very ill, I have hypoglycaemia and severe allergy, possibly ovarian cancer but they are all deny saying that I am well and healthy and I’m dying at home next to my 4 years old child. On Sunday I had …

IB
Imogen Baker 7 months ago on Google
( 5 out of 5 )

Completely amazing care. I cannot thank the staff of ward 29 enough for the incredible, expert, effective care they have given my sister over many weeks. I’m in awe of their varied skills. Her recovery has been miraculous and we are so, so grateful. THANK YOU SO MUCH!

AK
Alison Kelly 7 months ago on Google
( 3 out of 5 )

Went to the A&E today. Understandable it was very busy. My partner had broken his hand, or we thought he had. Reception was fine. Nothing to write home about but not nasty. Was sent through to the minor injury unit. No one waiting, four or …

ED
Edward Darcy 7 months ago on Google
( 5 out of 5 )

Very polite, hardly any waiting time

BB
Barbara Burke 7 months ago on Google
( 5 out of 5 )

Admitted via the Surgical assessment unit which was extremely busy. Staff were rushed off their feet but always kind and concerned and willing to answer questions. The staff on the ward were welcoming and helpful. Everyone was treated with …

SK
Serg K 7 months ago on Google
( 2 out of 5 )

Horrible waiting, 70 % off staff just showing that they doing something. Reception sending in wrong places. Use to be better little bit.
And finally, something wrong with cleaning. Place is dirty.

SS
Satinder Sandhu 7 months ago on Google
( 1 out of 5 )

I came to the Cold part of A&E with my husband and my husband was told he couldn’t stay with me but there were other patients sat in the waiting area with someone else. I didn’t have to wait long to see one of the nurses, but she didn’t …

PG
Prisca Greenhow 7 months ago on Google
( 5 out of 5 )

My dad was taken in to the haematology ward on admission until there was a bed for him on a medical ward.(yes, he had to wait 4 hours for a bed, but hey, they got him in!) He seems to have almost lost his sight. Both wards (sorry, I don’t …

MH
munira haque 7 months ago on Google
( 1 out of 5 )

Had an appointment at 10am for an induced miscarriage. An appointment which I was already feeling sensitive and apprehensive about. The receptionist booked me in and asked me to fill a form in. Had to wait 2 and half hours before even …

SS
Suki Singh (Sangeera) 7 months ago on Google
( 1 out of 5 )

Absolutely disgusted how my father has been treated. The hospital department have absolutely no idea about anything. My father had chemotherapy today and has a lump on back. He was scared to tell the hospital as per being treated poorly …

MA
Michael Alcock 7 months ago on Google
( 5 out of 5 )

I had a liver transplant here in 2015 and I can say they have looked after me every step of the way from when I first got transferred from the mri. From every step from having check ups before I had the operation to after when I had it done …

AR
Alex Riley 7 months ago on Google
( 5 out of 5 )

The staff here saved my mum’s life this week. Their kindness, professionalism and the support they have given our family have been amazing. …

TC
Tina Coulthard 7 months ago on Google
( 5 out of 5 )

I was recently taken to A&E with chest pains one evening about 10pm. I was seen very quickly by the nurses and assessed. They were very friendly and polite and reassuring. I had to wait a few hours to see the doctor but after the tests it …

A.
Andrew . Lumby 7 months ago on Google
( 5 out of 5 )

I went to this hospital in pure agony, with a urine infection and a heavy blotted stomach, the pain was unbelievable, but the doctors and nurses who took me into their care, I was feeling a bit better. After a bit of prodding and a lot of …

JF
James Fulton 7 months ago on Google
( 5 out of 5 )

I went to this hospital on Thursday 14/7/22,with a very sore and inflamed knee joint.and all I can say is that the staff really made an effort to sort things out for me,everyone that I came in contact with really helped to be honest I felt …

JW
joanne Wardman 7 months ago on Google
( 5 out of 5 )

I cannot praise the staff here enough. They are always so caring and patient. I have seen numerous members of staff who are all very respectful and polite. There are sometimes long delays due to the nature of the clinic but the staff do not …

GS
Gaz Stride 7 months ago on Google
( 2 out of 5 )

Staff nice and polite to talk to just a shame that’s all they seemed to be doing is talking to each other. Patients left to fend for themselves most of the time as staff too busy chatting in the corridors, desk and break room , food not …

RM
Richard Mullens 7 months ago on Google
( 1 out of 5 )

Stop keeping patients hostage, free Charlotte Mills-Murray!

LW
Louise Walsh 7 months ago on Google
( 5 out of 5 )

My partner was in here from 1999 to early 2000 with his right leg he had broken his fib n tib lower limb he had to have bone cut out cos of infection,stayed on the chancellor wing had to have a leg llizarov fixator put on for year and half from professor Matthews brilliant he was.

AT
abhijit tase 7 months ago on Google
( 5 out of 5 )

Staff has been absolutely fantastic to me. The doctor’s, nurses, healthcare and anyone else have been so friendly. Really have been very supportive and did their job very quickly and efficiently which saved me from possibly becoming infertile. So a BIG THANK YOU to Jimmy’s. Really appreciate it!!

SB
Sasha Buchanan 7 months ago on Google
( 5 out of 5 )

Had the most incredible experience in gledhow wing giving birth to our first child. Loved midwife support worker Sharon in antenatal ward and especially found midwives Hayley and Jade remarkable. They were so great at making us feel at …

CL
Chloe Louise 7 months ago on Google
( 1 out of 5 )

Got told to come down via 111 as partner had an object stuck in his ear waiting area seems a farce people where stood, sat or layed on the hospital beds no one came out to clean the chairs down. Triage nurse was arrogant and had to repeat …

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