The Mortgage Works average reviews all over the web

1.6
Total Reviews 13

Average reviews from all platforms

Average Rating 1.6

Average reviews from all platforms

  • 5.0
    2
  • 4.0
    0
  • 3.0
    0
  • 2.0
    0
  • 1.0
    11
The Mortgage Works reviews breakdown:
Google
1.6
13

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13 The Mortgage Works reviews on Google

SS
Sheila Sapsford 9 months ago on Google
( 1 out of 5 )

Terrible customer service. No reply to emails, telephone line for existing customers cuts off. Even if you try the telephone number for new customers eventually when the phone is answered the customer service operative cuts me off. Disgusting never will we be giving them our business again. Avoid

DO
Dominic ODell 9 months ago on Google
( 1 out of 5 )

I cannot believe how dodgy this company is. At the last minute they tried to put a charge on both my flats ( for 1 mortgage). Now my plans have been blown out of the water. Don’t use this terrible company!!

MB
Michelle Bester 9 months ago on Google
( 1 out of 5 )

Definitely don’t use if you live outside of the UK. Change your mortgage provider BEFORE you leave the UK. All contact numbers are call centre numbers that can only be used within the UK. Regular landline numbers advertised on the web …

AH
Alan Heaffey 9 months ago on Google
( 1 out of 5 )

Truly terrible company. Sent them a 2 page variation deed to correct an error they had made, 5 minute read. All they have to do is OK our solicitor who we have had to pay to correct their customers error not ours for us to register with …

JC
Johnson’s Coaching (Coach AJ) 9 months ago on Google
( 1 out of 5 )

Still waiting for forms to be sent out for probate purposes and have followed up 4 times by phone call and still no forms arrived

NH
Nguyen Hannah 9 months ago on Google
( 1 out of 5 )

Avoid at all cost. They charged £2k for the product fee for our loan, on top of that we had to pay £500 for the mortgage broker. No customer service skills with staffs who has no understanding of the mortgage products, kept advising …

M&
MUFC & MUSIC 9 months ago on Google
( 1 out of 5 )

Shocking people

The children on the phones are rude …

OZ
Omar Zaman 9 months ago on Google
( 5 out of 5 )

I have multiple mortgages with this company and never had an issue. The one time I needed to speak to someone the person seemed very polite.

PW
Peta Wilson 9 months ago on Google
( 1 out of 5 )

48 mins on the phone trying to get through. Hung up in the end.

PW
Paul Wizey 9 months ago on Google
( 1 out of 5 )

Terrible, shocking company. Ask for repeats of information on cases and just drag there feet for months!! Don’t use unless you have to…..

TS
Tracy Stacey 9 months ago on Google
( 5 out of 5 )

The Mortgage Works for us has been truly helpful and very understanding.
I would recommend this company.

AS
Ash Stevenson 9 months ago on Google
( 1 out of 5 )

Shocking company. Customer service is appalling. Will never use again

DC
David Cohen 9 months ago on Google
( 1 out of 5 )

Could never get through. so zero stars if possible

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