The Queen Elizabeth Hospital, King’s Lynn. NHS Foundation Trust reviews

Referred to A&E for my 16 year old.daughter who was struggling to fight off a virus. A&E not so great, clearly under pressure and some issues there which I intend to take up with PALS however once we were eventually moved to Windsor Ward I …

I visited the hospital today for a foot injury. I arrived just after 12 and left just after 2pm. The service was brilliant.’ The staff were lovely’ and I was kept in the loop throughout waiting’ I then received a quick turn around for my …

A brilliant hospital with exceptionally kind staff, I have had many positive experiences here. I really hope they get a new building soon.

This hospital should (and would if it was a privately ran business ) be closed down.
Second time been sent here by a GP for “Urgent” intervention requiring simple …

Wonderful staff especially at ENT and speech therapy. Before and after my recent operation on my thyroid and voice box, I was given so much advice and support especially by Sarah Hamilton, I’m very grateful. What a credit to the NHS the Queen Elizabeth Hospital is.

I visited the Sandringham Unit today as a day case, and I wanted to comment on the outstanding care I reviewed from start to finish. Everything was explained, thorough, all the rooms where clean and tidy. All staff wore PPE. The staff …

This hospital is a shambles. My Partner has been in and out for over 5 weeks with servere pain and they still do not know whats going on. Got admitted to stay and was meant to have a ultrasound scan at 19:15. By 9 o’clock I went to go find …

I took my mum today for a very difficult appointment and conversation. I have nothing but praise for the whole team: the consultant Mr Al Mundi and the nurses in the ward. Professional, organised, empathetic. Every reason that we still value the NHS.

Received excellent care since having a stroke in 2018 to last year attending breast clinic. Good communication and efficient service. New referral sent in December 2022 appointment in January 2023. FANTASTIC

Absolutely pointless hospital. Serves a gargantuan area and is humongously under resourced and staffed for its catchment. The result? Shambolic disjointed and chaotic patient experiences that are often detrimental to patient welfare, health …

This is a fantastic hospital. Every time I’ve been for an appointment in various departments the staff have been brilliant, with the exception of the A&E department. The reception and agency staff are unprofessional and rude. Agency should …

I came to A&E at 8pm on a Thursday with an excruciating completely swollen ankle after a fall. I was examined, X-rayed, referred to an osteologist and given crutches and a boot all within three hours. Staff are utterly outstanding – …

Can’t praise all the staff enough, excellent care and speedy too. Blood tests and x-ray all carried out with great care, speed and knowledge. The relief of a fast diagnosis is so comforting. The NHS certainly worked for me. Thank you all.

I felt my dad was totally neglected here after a hip operation . At 91 with dementia he was obviously deemed to have no hope . I came in on a Sunday morning to find him slumped over in bed , soaked through in cold tea he had spilt on …

I attended the pre-op assessment clinic on Wednesday, 22nd March 2023 at the Sandringham Hospital and could not have been treated any better, especially by nurse Lynsy Eastwood who was really lovely from start to finish. She put me at ease …

I had to use the 111 service, due to an infection and my GP being unable to see me. They organised for to see the out of hours service out of the QE Hospital, run by IC24. From Ringing 111 to being seen by the doctor took less than 2 hours! …

On 29/3 I had a operation and it was eight hours before a bed could be found. I was monitored and medicated but discharge was a nightmare and although I could hardly walk, we had to find our own wheelchair. Nobody seemed to care or they …

Had a fall whilst on holiday in hustanton severely broke my ankle. ( no alcohol included!)After a 2 hour wait 1 to 3 am outside on concrete floor. 3 amazing paramedics arrived. Took me to QEH. A&E staff were brilliant. Helpful friendly …

Amazing paramedics Bruce and Ingrid! So kind, friendly and reassuring. Thanks so much 💕 many thanks to all the staff in zone 5 A&E. Attentive, kind and quick to provide care and medical help.
Truly greatful 🌈 😷😊 …

Have just been discharged from having surgery and I could not have received better care. I was treated with great kindness by all members of staff. I just can’t thank them enough and, the food was very good.

I attended the hospital yesterday,
What a fabulous experience, The staff where absolutely great, so friendly and positive, talking everything through with me at a traumatic time.
I cannot praise them enough or thank them enough.

A huge Thank you to the Sandringham Unit adjoining the QE Hospital for their outstanding care, professional expertise and positive attitudes that all staff showed..Everything was thoroughly explained to me and nothing was too much trouble. …

My mother was admitted to this hospital aged 58 with metastatic cancer . The radiologists did not do CT scan as they felt it would not affect the management.
I was working there as doctor at the time even though that didn’t help. …

I came to the hospital with my son for the ultrasound dept. John Scrivens had a brilliant bedside manner, really dealt with my sons sensitive situation with tact, he was absolutely brilliant. Great job and waiting time after being referred was 1 week. Really impressed

The hospital and car park leave a lot to be desired However the staff are amazing. Everyone from reception, nurses doctors and tea ladies Special thanks to SDEC and ultrasound.
They all deserve a better hospital

Thank you all so much to all the staff, at all levels, doctors, nurses in AMU and Necton ward for their care and attention to my husband Alan from 15 December to 5th January 2023. Some of the names remembered Elizabeth, James, Malou, …

I come into a.e with pain in my wrist from a fall earlier on I get seen to quickly but after the initial assessment I was sat there for over 2 hours waiting to be seen properly. I’m 17 with mental health issues in need of getting home they …

Unfortuantely had to be in hospital christmas day but the staff were so lovely, amazing and helped keep me going through my visit. Really lovely staff in zone one, especially claire, had lovely chats whilst i had to wait for family

Lack of compassion from the doctors, no proper triage system despite being there with a severe open wound.
The nurses were great, thats the only good thing about this hospital.

Disgraceful have discharged a patient with incorrect care package in place despite carer advising discharge team patient should not be discharged. Shambles of a hospital – Specifically the Discharge team!!!!!!!

Absolutely a shambles of a hospital one minute my partner is staying in then four hours later they send her home without solving the issue. Had that done to her about four times. Stay well clear joke of a place. And a huge complaint will be …

I have recently just moved to this area and been unlucky to have visited the hospital a handful of times now, I have to just say they’re the most caring and wonderful people in this hospital, I use to live in London and you’d be lucky to …

From checking in at reception, through to X-ray, on receiving feedback and being sent home from the Oral Surgery section my experience was exceptional – even fun. The consultant was interested, clear, reassuring and took time to give …

Having been an out and in patient of the hospital, they are coping well with all that is happening in the UK, Covid and other restrictions.
It’s a very busy hospital and the staff are to be applauded for all that they …

Very good, my friend went in and was peacefully welcomed into the hospital, the employees were very nice. Thank you.

My partner went in and had a bed she was told in the morning that she can have a catheter and she agreed to that however this was in the morning. I had her balling her eyes out because they neglected her and never gave the catheter and …

I would just like to thank and compliment everyone involved in my g.p. referral visit today (22.03.2023] to the breast care unit for nasty abscess on breast. everyone was sweet, caring, kind, gentle and sympathetic. I am particularly …

My dealings with QEH , have always been excellent, my parents have had fantastic care at the QE , always spotlessly clean , with fantastic staff

Emergency department, is useless! People waiting for help wery long time. Today I meet one person who wait for a help 6 hours.
Easyer to die, then get some help.

I’ve been twice to A&E this year and both times qeh has performed brilliantly -even with ambulances outside queueing and waiting rooms being full. …

An 8+ hour wait in an ambulance with a family member that was made bearable by a team of wonderful paramedics and a lovely doctor. Don’t blame the staff, blame the system. Staff 5/5.

The staff and service in the day surgery dept and The Sandringham ward were second to none.
Fantastic staff and great facilities…. My thanks to all of you who looked after me.

Staff and nurses are excellent. Car parking does get busy / full during the day.

Paediatric A&E dept was brilliant today with my Son. The paramedics who attended were kind and thorough and the staff in paediatrics including the doctor just exceptional. It was a calm and positive experience of great care. Thank you

Very good hospital and the best hospital I’ve ever seem. However,If I was appointment,me and my mum goes to The Queen Elizabeth Hospital King’s Lynn. It’s not too busy at all. I like short waiting. So,there are no robbery and crime people …

Yet more disappointment and anguish from the Queen Elizabeth… trying to an answer from the CT scan unit .. over 3 hours & no 1 can answer a phone.. wish my lunch break was that long! #takingthepiss

I visited A&E yesterday. The staff were exceptionally efficient reassuring and informed me of everything that was happening. During my 3 hour stay I was offered a drink and saw the floors washed twice! I was so impressed with this department they really were fab!

My son was unexpectedly admitted for 3 days with a nasty lung infection whilst we were on holiday in the area.
From our 4am arrival at the A&E dept to the paediatric ward (including the …

Rather foolishly managed to slice my finger with a Stanley Knife which required a trip to A and E . I would just like to thank all the staff for a very smooth, efficient and caring service. I cannot speak to highly enough of the excellent …

My relative attended a&a with stroke symptoms and was transferred to AMU. During the few days he was on AMU we were given very limited information and nobody seemed to know what was going on. He was sent home this evening after he rang us, …

Absolutely rubbish! Mum has been in for 6 weeks as she kept having falls at home. They’ve moved her to 5 different wards so far, but nobody knows why. I went to visit last week and was shocked at the state she was in, her mouth was dry and …

Understaffed . Nurses trying thier best but the docs don’t give a s**t . Sat 2 days in a&e . And now being fobbed off after being fobbed off . Go norwich or peterbrough or even boston . Steer clear of this make shift hostel as this ant no hospital . Not a clue where our hard earned tax money goes but its not on this place .

My experience with the A+E department was awful from start to finish. Not only did they make my pain worse, I now can no longer have a blood test without a major panic attack. While I get NHS staff are under pressure, the way I got treated was inhumane. Next time I would rather die at home than go through that again.

What a nasty woman on reception.
I rang as my relative had been in A&E for 12 hours without food or a drink, I couldn’t get to the hospital as I live 100 miles away. …

Avoid this place at all costs, they are chronically understaffed, incompetent and dangerous, after a 3 month stay of them trying to find out what’s wrong with my partner, he is now on end if life care, which means that they can carry on …

What a joke wait forever to get signed in, 1.5 hours later wife’s back in so much pain had to bring her home to lay down. Rung complaints department, guess what no one there. Ambulances lined up outside for bloody ages car park full and …

The worst hospital in this area. Staff are rude and more about when it’s break time, than helping the patients. My elderly father was in the discharge suite with 4 other patients for 2 hours and not one of them were discharged in that time. 4 members of staff doing nothing in that time.

A very big Thank you to all the staff of Stanhoe ward for keeping me alive and kicking during my sudden 9 day stay after my covid19 infection on the 29th march 2020, I couldn’t have made it without them. …

Visited A and E today as feeling very unwell. Not too long a wait to be seen by triage nurse Alvin. He was the high spot of the experience. Seen by a Doctor who did not even look at me when consulting just tapped away on his computer. He …

After my CT scan I was ready to return home by hospital transport but there was a considerable delay. Booked for 13.25 I was eventually collected after 15.00. One of the volunteers I am not allowed to name on the reception desk was VERY …

Did some work here as a contractor and it seems to be everyone bully the working man who’s here to make our place better. …

My daughter broke her arm last night the staff were absolutely fantastic from reception at A&E to the amazing children’s A&E and the X-ray staff!! My 4 year old daughter is autistic and non verbal and hates to be around lots of people, we …

I was admitted on the 22nd February to the Sandringham unit for hip replacement surgery. I cannot thank you all enough for the care I received. What an amazing group of people you all are. My recovery is going great. Thank you all again

Could not of had better service on the maternity ward. I was adiment I wanted a relaxing water birth but due to complications ended up having the complete opposite. The midwifes in waterlily, the delivery suite, in theatre and on the ward …

31/8 Excellent treatment this morning from Emma and the fracture clinic removing my first ankle cast and replacing it with a final blue cast. Thank you all so much Tony

Sitting at a&e as we speak, rude member of staff doing initial work, no checks, basically dismissed my concerns despite being asked to attend by NHS 111. Just asked how much longer and got a very curt reply, what’s your name , followed by not thar long….been here for 5 hours already and not even seen anyone. Disgusted

Nurse, staff and junior doctors were all really helpful, however after an 8hr wait to see the doctor he gave my assessment all of 15 seconds (which having heard him allow the junior doctor a similar time to give him some key bullet points …

Miserable, not professional, doctor Mandals!!! Not responsible, don’t care about situation, and my opinion if NHS work as that, and how they provided service to me, than their education does not match their salary!! I had pressure ulcers in …

My son’s partner recently gave birth to our beautiful grand daughter at the hospital. They were most impressed with the care they received from Lottie and her colleagues. thank you. …

Wonderful staff. Very happy I had my surgery there.

Would like to highly praise Mr Redwood and his team in the Arthur Levin ward. Had a inguinal ulcer sorted yesterday. Him and his team had me laughing all the way through. Deserves the highest praise. Very well done indeed. Mike Robinson 7-12-1949

I had to visit this hospital this morning, in have been in pain 4 days with an abscess in the mouth, my husband had called countless dentists and 111,
Nobody could help me I was going mad with pain, so my friend suggested I go to …

My mother has spent a week and a half in the Windsor ward. She and her relatives are appalled by the attitude of the management and doctors on this ward. There is little communication and a lack of basic good manners.it was impossible to …

Dr very nearly put me in a treatment room that was occupied a few minutes earlier by a patient with covid, the patient had just gone for an x Ray.
Confidence dropped like a stone all the Dr said was, you can’t avoid covid, but you can enforce and comply with your own infection prevention control measures

I found nurses marvellous and the operation itself brilliant. I would likethough to thank the anaesthetist who was simply the best. She made everything free of fear and gave me a fantastic experience, I wasn’t even sick as I usually am. I don’t know her name but I think she’s bulgarian? Dark hair.

Very recently received ankle surgery here, all staff I encountered were very friendly and professional, from fracture clinic, pathology, theatre, my stay on the gayton ward and the porters. Very impressed how they handled theirselves given the volume of patients I witnessed throughout my time there.

I am currently in Australia. My partner is in this hospital. I cannot speak highly enough of the treatment I have received let alone my partner. The nurses I have spoken to on terrington ward, amazing. Massive shout out and thank you so much

1st time in Hospital for 40 years. 8 days on Elm Ward from 23/3/21. All the staff from Doctors, Nurses, Aux Nurses, Food trolley, Tea ladies were truly wonderful. Under constant pressure they were all so calm and professional. 2nd stint …

The waiting lists are absurdly long, and no one cares about it.

I have contacted PALS numerous times. I receive apologies and assurances that …

Last Friday evening I had a bad fall, and was helped by some very kind strangers, who called the ambulance service. After emergency check-up, I was taken on to QE, where I spent the weekend. Now at home and healing, I just want to express …