Timberland average reviews all over the web

3.9
Total Reviews 48

Average reviews from all platforms

Average Rating 3.9

Average reviews from all platforms

  • 5.0
    29
  • 4.0
    4
  • 3.0
    4
  • 2.0
    2
  • 1.0
    9
Timberland reviews breakdown:
Google
3.9
48

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48 Timberland reviews on Google

AT
A T 9 months ago on Google
( 2 out of 5 )

Honestly, I would much rather enjoy shopping in your store if it wasn’t for the store clerk following me around. Today, I was going to buy some items but I got fully put off as soon as the guy followed me upstairs and was just watching …

RH
Rainer Hurricks 9 months ago on Google
( 1 out of 5 )

Awful customer service – refused to acknowledge a clear fault with shoes after only 2 wears. Seems to be consistent with Timberland’s generally poor customer service reviews. If you value good service – look elsewhere.

J
JustWinBaby 9 months ago on Google
( 1 out of 5 )

Went in to buy a jacket that I already looked up online. I wanted to see it up close. As soon as I walk up stairs the blonde lady hovers over me “Can I help you?”. …

AB
Ansar Butt 9 months ago on Google
( 1 out of 5 )

Manager was extremely difficult and charged us full price on a sale item! Ended up returning the item and buying it online.

C
C0nquestor 9 months ago on Google
( 5 out of 5 )

Great place sooo many good shops timberland is good for high quality boots and they have such a wide variety of them 👍 …

SH
sophie Hughes 9 months ago on Google
( 5 out of 5 )

Very attentive customer service. The lady who served me was super friendly! I don’t know her name, and it’s not on the receipt but she was wonderful

CR
Cameron Rolls 9 months ago on Google
( 5 out of 5 )

Purchased a pair of the original 6 inch premium boots in September and the service was brilliant the lady who helped us I can’t remember her name was so helpful. TBH the staff in general seem interested and the store is very pleasent itself. I definitely recommend a visit to this store.

TC
Tom Cooper 9 months ago on Google
( 5 out of 5 )

Pleasant staff and fantastic products.

TM
T M 9 months ago on Google
( 1 out of 5 )

absolutely stupid and very rude attitudes to customerse. Was told to come back twice for tax refund. Today I finally went to the store for tax refund. The staff (a lady) was extremely rude and stupid in Math which should have learned in the …

MS
Matt Stewart 9 months ago on Google
( 5 out of 5 )

Excellent Customer Service by Harley, Boat shoes not in stock but he ordered them to store for me.

P
paulinaczyz 9 months ago on Google
( 5 out of 5 )

Great customer service. They always seems short staff but all guys work very hard to meet all customers needs.Good quality shoes .Good location. They always offers add on to protect shoes whith spray products and cleaning kits which I purchased.

WI
Warren Ingram 9 months ago on Google
( 1 out of 5 )

If I could get away with giving no stars stars I would! On a shopping trip to Birmingham with my partner I decided to have a look In and come across a really nice pair of trainers.. unfortunately with me being a size 13 1/2 they didn’t have …

IS
Indy sagoo 9 months ago on Google
( 5 out of 5 )

Excellent customer service, very welcoming and knowledgable.

DT
DJ TopKat 9 months ago on Google
( 5 out of 5 )

Quality Branded Shop. Just a touch expensive for me. Staff are very friendly & extremely Welcoming. A lovely Shop situated just outside Selfridge’s or is it the Bullring or maybe Grand Central lol I get confused there. But yeah plenty of choice on offer & plenty of different colors to choose from.

SY
San yeung 9 months ago on Google
( 1 out of 5 )

I don’t know the name of the lady and the lady in the shop is Not helpful and feel so rude.

A
ASR 9 months ago on Google
( 5 out of 5 )

Really friendly & helpful staff! Special thanks to Kully for looking after me while I was choosing my new pair of boots which I’m very happy with!

IS
Ishi Sagoo 9 months ago on Google
( 1 out of 5 )

The store manager as of December 2019 is an absolute disgrace to Timberland. I have been purchasing from this store for well over 10 years now and I have been put off this store because of her. She refused to issue me the VAT free receipt …

BD
bob dudley 9 months ago on Google
( 3 out of 5 )

Bought pair of boots here not cheap neither. Sole lifted after only a couple of wears. Not impressed got a refund without too much hassle, lucky i kept bill.

PB
Peter Boyea 9 months ago on Google
( 3 out of 5 )

Very helpful staff, it’s a great little shop, if they don’t have what you are looking for they can order it for you online.

EK
Evita Kuzmina 9 months ago on Google
( 5 out of 5 )

Really helpful and friendly shop assistants. Could have more stock, and bigger Variety

SO
Stevie Orbell 9 months ago on Google
( 3 out of 5 )

Old vincent might be going through a mid life crisis however, those timberlands do go rather swimmingly with my bootcut Levi’s and fubu puffer jackets. Larissa behind the counter seemed to disagree! Know your role simple cashier peasant!

HH
Huma Hassain 9 months ago on Google
( 5 out of 5 )

Lovely two ladies who served us very helpful and great customer service. Thankyou

JO
Josh Ong 9 months ago on Google
( 5 out of 5 )

The shop can get crowded at times but the staff working there are superb, knowledgable and very friendly!

RJ
Robert Jenkins 9 months ago on Google
( 5 out of 5 )

Visited shop today staff were excellent highly recommend

S
sabrina 9 months ago on Google
( 2 out of 5 )

Annoying staff can’t just let customers look around I was literally followed every step and asked questions that I didn’t want to answer…if I want assistance I will give you a shout…

DW
duncan watson 9 months ago on Google
( 5 out of 5 )

I does like me a pair of timbs theym reet comfy

BC
Bhadar Chopra 9 months ago on Google
( 1 out of 5 )

Great brand but this store has rude and unhelpful staff.

AO
Amanda Oldham 9 months ago on Google
( 5 out of 5 )

The staff are very helpful… And polite… Always willing to help

FS
FRAU SCHATZ (DAME P) 9 months ago on Google
( 5 out of 5 )

Fantastic shop and nice staff

SA
Siavash Agha Sheikh Mohammad 9 months ago on Google
( 1 out of 5 )

Poor service.
Rude staff & management.
I never buy anything from timberland

RJ
Rog Jones 9 months ago on Google
( 4 out of 5 )

Nicely laid out .needs more staff

NJ
nick jones 9 months ago on Google
( 5 out of 5 )

Helpful staff, can use student discount

AC
Andrew Compton 9 months ago on Google
( 5 out of 5 )

Good choice of shoes nice staff

AY
Adnan Younas 9 months ago on Google
( 5 out of 5 )

I like my new pair of Timberlands. The customer service was great.

WG
William G 9 months ago on Google
( 5 out of 5 )

Great staff and nice products

JK
jebran khan 9 months ago on Google
( 4 out of 5 )

Great quality and fab designs

IB
Ian Bailey 9 months ago on Google
( 4 out of 5 )

Small shop, helpful staff.

YV
Yasumy V 9 months ago on Google
( 5 out of 5 )

Good experience here, but just looking.

DJ
D Jones 9 months ago on Google
( 5 out of 5 )

Very good service

KN
Karen Newson 9 months ago on Google
( 5 out of 5 )

Very small shop but lots of choice

RM
rafi mohammadzai 9 months ago on Google
( 4 out of 5 )

Good quality shoes with high price

ID
Ivetta Dolya 9 months ago on Google
( 5 out of 5 )

Nice. Beautiful

GR
Ghania Raza 9 months ago on Google
( 5 out of 5 )

I loved there shoes

PM
paul murphy 9 months ago on Google
( 5 out of 5 )

Not bad shop

GW
Greg Was 9 months ago on Google
( 5 out of 5 )

Good quality.

DE
David Elmer 9 months ago on Google
( 5 out of 5 )

Helpful staff

KS
Kyrie Stewart 9 months ago on Google
( 5 out of 5 )

Love the timbs!!!

TM
Tahera Mirza 9 months ago on Google
( 3 out of 5 )

Limited viratey

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