Timberland reviews

Honestly, I would much rather enjoy shopping in your store if it wasn’t for the store clerk following me around. Today, I was going to buy some items but I got fully put off as soon as the guy followed me upstairs and was just watching …

Awful customer service – refused to acknowledge a clear fault with shoes after only 2 wears. Seems to be consistent with Timberland’s generally poor customer service reviews. If you value good service – look elsewhere.

Went in to buy a jacket that I already looked up online. I wanted to see it up close. As soon as I walk up stairs the blonde lady hovers over me “Can I help you?”. …

Manager was extremely difficult and charged us full price on a sale item! Ended up returning the item and buying it online.

Great place sooo many good shops timberland is good for high quality boots and they have such a wide variety of them 👍 …

Very attentive customer service. The lady who served me was super friendly! I don’t know her name, and it’s not on the receipt but she was wonderful

Purchased a pair of the original 6 inch premium boots in September and the service was brilliant the lady who helped us I can’t remember her name was so helpful. TBH the staff in general seem interested and the store is very pleasent itself. I definitely recommend a visit to this store.

Pleasant staff and fantastic products.

absolutely stupid and very rude attitudes to customerse. Was told to come back twice for tax refund. Today I finally went to the store for tax refund. The staff (a lady) was extremely rude and stupid in Math which should have learned in the …

Excellent Customer Service by Harley, Boat shoes not in stock but he ordered them to store for me.

Great customer service. They always seems short staff but all guys work very hard to meet all customers needs.Good quality shoes .Good location. They always offers add on to protect shoes whith spray products and cleaning kits which I purchased.

If I could get away with giving no stars stars I would! On a shopping trip to Birmingham with my partner I decided to have a look In and come across a really nice pair of trainers.. unfortunately with me being a size 13 1/2 they didn’t have …

Excellent customer service, very welcoming and knowledgable.

Quality Branded Shop. Just a touch expensive for me. Staff are very friendly & extremely Welcoming. A lovely Shop situated just outside Selfridge’s or is it the Bullring or maybe Grand Central lol I get confused there. But yeah plenty of choice on offer & plenty of different colors to choose from.

I don’t know the name of the lady and the lady in the shop is Not helpful and feel so rude.

Really friendly & helpful staff! Special thanks to Kully for looking after me while I was choosing my new pair of boots which I’m very happy with!

The store manager as of December 2019 is an absolute disgrace to Timberland. I have been purchasing from this store for well over 10 years now and I have been put off this store because of her. She refused to issue me the VAT free receipt …

Bought pair of boots here not cheap neither. Sole lifted after only a couple of wears. Not impressed got a refund without too much hassle, lucky i kept bill.

Very helpful staff, it’s a great little shop, if they don’t have what you are looking for they can order it for you online.

Really helpful and friendly shop assistants. Could have more stock, and bigger Variety

Old vincent might be going through a mid life crisis however, those timberlands do go rather swimmingly with my bootcut Levi’s and fubu puffer jackets. Larissa behind the counter seemed to disagree! Know your role simple cashier peasant!

Lovely two ladies who served us very helpful and great customer service. Thankyou

The shop can get crowded at times but the staff working there are superb, knowledgable and very friendly!

Visited shop today staff were excellent highly recommend

Annoying staff can’t just let customers look around I was literally followed every step and asked questions that I didn’t want to answer…if I want assistance I will give you a shout…

I does like me a pair of timbs theym reet comfy

Great brand but this store has rude and unhelpful staff.

The staff are very helpful… And polite… Always willing to help

Fantastic shop and nice staff

Poor service.
Rude staff & management.
I never buy anything from timberland

Nicely laid out .needs more staff

Helpful staff, can use student discount

Good choice of shoes nice staff

I like my new pair of Timberlands. The customer service was great.

Great staff and nice products

Great quality and fab designs

Small shop, helpful staff.

Good experience here, but just looking.

Very good service

Very small shop but lots of choice

Good quality shoes with high price

Nice. Beautiful

I loved there shoes

Not bad shop

Good quality.

Helpful staff

Love the timbs!!!

Limited viratey