Torbay Council reviews

I still not recived my covid 19 grant allways one answer its in prosess so i dont think councill will pay me its4th month start now and now one reply to my email ether can anyone help me to where to go ?

Landlords beware. Torbay council have a very aggressive attitude without any concerns for private landlords. Be aware that when it comes to renting your house to help releve the shortfall in council owned properties, the council do not look upon you with anything but contempt

Housing department treat temporary accommodation clients as children and not like adults and serve you with written warnings to sleep rough when you do not obey their meetings and their rules you would give a child.

They don’t know what they are doing! Very poorly managed. Why can’t they find competent management that can sort things out in all areas. It’s so poor that it makes me wonder if they have designed it this way!? …

reported fly tipping waited a week rubbish still there phoned back
spoke to some half witt ,who thought he had a important job (hilarious)torbay council awful organisation run by un educated baffones well done

Never in my life have I encountered such an inadequate council, this is a council that ignores emails when you email them, even the complaint’s department ignores emails, its now August 2022 and I still waiting for my £150 council tax …

This council are the biggest waste of time, no one answers phones, emails replied with unrelated content. New bins never arrive. Waste collections missed, roadside, greens and walkways left then cut znd strewn across pathways. The nicest member of staff I’ve ever come across is the guy emptying the dog waste bins

Let me count the ways Torbay Council are utterly incompetent.

Were happy to send out court orders and charges to people struggling with their …

A gender bias towards women on recruiting. And visibly shown by the gender make up as 55% women, 45% men in their council.

Just want to say thank you to the lovely women who work at Torbay registry office. My son needed a replacement birth certificate to get emergency documents for his very sick child. I phoned the office at Cockington at 1:30 and was able to pick up his BC at 4 pm in Paignton . Thank you so much for great service. 🙏🏼😊 …

Very under handed issue parking fines without sticking parking ticket on cars window so will blow of in the wind.

I always wanted to visit the English Riviera but after having to pay for every hour of the day and night that I was parked there, I won’t be coming back. Pay and display 24hours a day! 7days a week! everywhere. I cut my holiday short and went home.

We recently visited the Torbay area with our Caravan driving down form County Durham, as we tow we use a large 4X4 and during our stay we were given 2 parking tickets as the bays were not long enough for us, we were within the width but …

Very disappointing, Children protection services do the opposite of what they should, your their to protect children, you don’t just go off the word of a volatile ex partner who has a track record over a parent who has no criminal history, …

Well done Torbay Council. The renewed white lines setting out parking bays in Young’s Park car park at Goodrington is brilliant.

Just the worst Council ever!! Everything about it is a joke, honestly don’t know where to start. 1st we had a problem with fly tipping and rats in our area.. Myself and a few other houses all emailed the council and not only have they not …

So the Council announce that 24 hour security cover is being withdrawn from Oldway.
Why would you announce that and announce that you are considering deterrents …

Absolutely disgraceful performance from Torbay council. Unable to contact the council by phone as they fail to answer it. No doubt using covid as an excuse, however this has been going on for years. The executive and councillors should be ashamed as this is on them.

Fined for a parking ticket which was their mistake!
Absolutely useless, no one there to talk to, it’s been done via email. Explained I paid for my ticket on the pay phone service £8.80. A parking fine was issued …

Visited the loos today near the harbour and big wheel end of Torquay. Paid 30 pence to get in and they were absolutely disgusting, would not sit on the loo seat and would not expect my dogs to do their business in there. The amount of …

council tax keeps going up every year but they can’t even collect the bins on time. not to mention state of the roads around torbay. what are we paying for exactly?

Apparently giving parking tickets at a school with no parking seems to be a priority! Couldn’t even have a conversation to say I couldn’t park and printed within 1minute of me arriving.outrageous council…’money grabbing

No help for working families. It’s a sad state of affairs when you’re better off, financially, not working. Maybe I should quit my job and have everything handed to me on a plate like many people do in Torbay. …

planning and council tax departments are extremely useless

The worse council in Britain as far as we are concerned . Rob you blind through parking . Negligent businesses . Rude on the phone .
Sloppy when challenged . Report empty houses to be told we will contact the …

MOST of the individuals working within Torbay council, including most. Councillors, would not be employable within the commercial world. They would not cope, which is why they opt for lower wages and deliver 3rd grade effort. They hide …

I had the social work department involved with my family a few years ago and yes they have a bad reputation but from my experience I found them extremely helpful and professional.

40 minutes on the phone and didn’t get through to the Housing department. To get into the phone queue I had to listen to 7 minutes of recorded messages at the end of which your call may get rejected from the system.Their telephone messages …

it’s a Sunday late afternoon and came home to find a dead gull on the front of my property. I filled in the online form which goes to TOR2 for them to deal with. The gull was gone within the hour. Amazing service. Many thanks.

Absolutely no way of contacting them to correct their mistakes. Stop using Covid as an excuse for your poor service. Everyone is struggling apart from you, as you are not willing to make any concessions for others hardship during this time, obviously there is no compassion and you should be ashamed.

recorded message on the ‘phone saying ’email your problem to us’, nowhere immediately obvious on the website when you try to do this. Poorly designed, too many rabbit holes.

Reported a incident to Torbay council was patient and waited to talk to someone, got through after a little while passed the information and within an Hr SWISCO had contacted me back, matter dealt with , cant argue with that.

I love torquay ! My 4th visit this year took us to the grand hotel on 27th dec for a break (hotel superb) we walked around the bay , where was the christmas tree ??? The lights ??? No xmas cheer at all ! Such a shame , lots of people on …

Always very helpful when I speak to the recycling department and always supply what’s needed if we ask and other council always charge cant comment on anything else within the council as yet but so far have been very good better than are old council that’s for sure.

Tale of two cities.
Dock area clean, rest of it in town, banner steps and abbey road area are a tip. …

Sadly Torbay Council do most of their communication online. Not everyone can access this service and it is difficult to navigate. Poor telephone communication.

Would give no stars if possible. Absolutely dreadful service. On phone over 40 minutes trying to book an “appointment ” to dump garden waste (why is this necessary!) and then phone was cut off.

Hello every one i advise to all asian bussines people please do not evan think about to invest in torbay i found councill rude and always unhelpfull if they found you are asian they start diatrub you they torbay councill judge by skin …

Torbay Council are dreadful charging people to use the toilets and only accepting debit cards only. They won’t even accept cash WHERE CAN PEOPLE USE THE TOILET NOWADAYS

Torbay council need to be taken over. Never in my life have I encountered such inadequate council.

pieces of s**t . Don’t even look at appeals and increase fine anyway . Don’t answer the phone when you try and contact them.

Almost impossible to speak to an actual, helpful person on the phone at the best of times and now the website is out of order… No wonder people have so little faith in Torbay Council!

No one that I have ever met from the council have been capable of sitting the right way on a toilet, especially a public one as they have closed 90% of them!

Toilets on Paignton green, an absolute disgrace. Changed 30 pence to use, Brandon tool hire ones overflowing. Completely unacceptable.

The most corrupt council I’ve ever had to deal with.

Unhelpful and lacking in customer service.You shouldnt be expected to give your name and address when you have a basic enquiry, and being left on hold and then cut off is annoying.

Not at all helpful. Very incompetent and not at all interested in your problem/complaint.

I’m currently homeless I missed out on 2 properties because they haven’t got back to me in 2 weeks, discusting how they treat people

Not motorhome friendly

Phoning up is a nightmare being passed on to people who have nothing to do with issue/complaint.😠 …

Poor manners on the phone , negative and unhelpful

Not bad at all 👌🏻 …

👍👍👍👍👍 …