Tracker Network reviews

Bought a car with their tracker on it. Call up to pay the subscription fee to be told this unit is now obsolete (4yr old vehicle, 4 yr old tracker), and they require me to pay for a new install. Will be going elsewhere since they are either …

Professional service, experience staff, highly recommended products for stollen vehicle recovery and not only.

I’ve had this service on two high-value vehicles (as the insurance companies insist we have this service) and both have always been the same. Every year Tracker.co.uk just take the renewal money from my registered card without a …

Terrible, particularly because they will not replace batteries on your Tracker when they run down (they are not rechargeable), you will be wasting your money on a lifetime subscription, as you will need to buy an entire new unit, when your …

Contacting Tracker is a job in itself. I needed an answer about whether our Tracker was working on our caravan as it did not beep when we pressed the button. Eventually spoke to engineer who said he would do a test on it from his end and …

I am having a number of problems with my tracker ranging from device not working at all, to delays of up to several hours before I receive a notification regarding my geo fencing. I have paid £1500 for Cat 5 plus device and 3 year …

Assured me they would be able to fit the tracker to my car which was required by my insurance company and then failed to fit in-line with CAT 5 Plus protocol. Wasted many months and resulted in me having to pay a huge premium with my …

Absolutely appalling company. Received a call late on the day of renewal which i was not able to take as i was at work chasing confirmation that I wished to proceed. The member of staff had used an alternative number to contact my mother …

My tracker worked for only three months. It then stopped locating my car. It also has been draining my brand new BMW battery. Took it to BMW and they proved that the unit was draining over 70ma. Tracker technical said this was way too …

what a joke, beware and goto another company, 2 times my battery went flat in the space of 10 days, no contact from tracker to alert me, i call them and they say no alerts from your tracker, but cant deal with the problem today, call back …

Terrible company. Worst customer service in the WORLD,

They Fitted a faulty unit. It rang my mobile every time I moved the car so I had …

In the last 3 years I have installed tracker on 7 of my vehicles. These are personal vehciles and not company vehicles. The system is ok very basic, the customer srvice and installers are a disaster at best. They have spoilt two of my …

What a joke.. Bought a Mercedes ml when it was a year old, because our age was so young all insurance asked for a tracker or we wouldn’t be able to get insurance, so we got the car with a tracker 24 hour monitor and the fee was £99 a year …

Absolute abortion of a company. Would love to give zero stars, but that is not possible. Since mid December my tracker has not worked, and tried their customer support to get the issues resolved. It still doesn’t work. Promised 2 visits to …

Depends who answers the phone!
Darren couldn’t be more helpful. Others need to follow his example. Polite, good humoured, good advise. …

Very good advice from Darren when I first phoned up and he talked through everything ,good communication from them about fitting and engineer who fitted unit was very polite and good at what he did

Bought a tracker recently, the online experience good. Everything has been confirmed from their side and it should be getting installed within a few days. If all goes well will get another one for my other half.

From the first initial call to the engineer coming out and fitting the Tracker locate to my van , service was spot on , then the App needed updating which I struggled with , …

Way to expensive. The thieves win, again!

Charged me a fortune to call their 0845 number to enquire about a fitted tracking device. Wouldn’t use them because of this. Bloody con !

Had Tracker on 4 vehicles over last 20 years, one got stolen but was recovered thanks to Tracker. Have just ordered another unit.

Poor customer service from 2 members of staff. Glad I didn’t part with my money after reading all these bad reviews. Avoid these cowboys.

Avoid , this company is the worst I’ve dealt with.

Tracker install and after service is a complete joke . Nobody calls back … ever ..

Really good service from start to finish. The installation process was quick and easy, and the online experience was easy to use.

If you have any questions about the operation of the tracking process. Speak with Syd. He is very knowledgeable

Not able to help outside of UK… Need to switch to a Europe auto tracking service.

Dreadful service from Tracker. They never call you back. Loads of promises, but they never come good. DO NOT USE

They are out to make a buck that IS all.Terrible service and rubbish product that rarely seems to work.
Avoid these cowboys.

Good quality products, friendly staff, can highly recommend, 5***** service.

Hi i nit your help im broken in M25 A68.3 direcțion Egham

High end tracking and telematic products and services.

Great place to work

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