Turning Point average reviews all over the web

2.7
Total Reviews 33

Average reviews from all platforms

Average Rating 2.7

Average reviews from all platforms

  • 5.0
    13
  • 4.0
    1
  • 3.0
    0
  • 2.0
    0
  • 1.0
    19
Turning Point reviews breakdown:
Google
2.7
33

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33 Turning Point reviews on Google

JB
John Benedict 9 months ago on Google
( 1 out of 5 )

I would give these lot 0* if it was an option!! – I received a letter from Turning point (which no one told me about!!) advising that someone would call me for an assessment. No one called. I called them to advise them of this as I did not …

PG
Paige Green 9 months ago on Google
( 1 out of 5 )

This service is terrible. I was receiving help over a year ago with only phone calls available. The woman stopped phoning me then sent me a letter saying I was taken off the records due to no contact! I recently tried again to refer myself …

DP
Debbie Preston 9 months ago on Google
( 5 out of 5 )

Turning Point has provided a ‘lifeline’ of support to a close family member of mine over the past 6 months. They have provided regular meetings & support. If meetings have needed to be re-arranged they have communicated effectively. Above …

JF
John Foskett 9 months ago on Google
( 1 out of 5 )

This place is so unprofessional. It’s frightening that desperate people have to rely on a service this poor.
Before lockdown I had my first appointment at 2pm on a Saturday afternoon in …

DK
Darth Kinta 9 months ago on Google
( 5 out of 5 )

Never had the level of support I’ve have with Turning Point, first time for everything to help me knock alcohol on the head. Great support from Jarred in helping me towards my goal of detox and rehab. So motivated to achieve it this time around knowing he’s got my back.

LK
Leon Kiss 9 months ago on Google
( 1 out of 5 )

Imo: This organisation is seriously lacking in effectiveness and goodwill. And has an excess of dishonesty and financial greed… I looked at the profiles of people who leave 5* reviews and they seem VERY suspect to me, almost as if they …

KN
Kerrie Neville 9 months ago on Google
( 5 out of 5 )

I can’t sing Turning points praises enough, from my initial referral I honestly couldn’t have asked for a better service than what they offer. I was so nervous about going there the first time but I was soon put at ease. I’ve had so much …

ER
Emma Riley 9 months ago on Google
( 1 out of 5 )

Absouloute joke! Where do I start with them! Got penalised because they said I wasnt engaging when they never called me when a telephone appt was booked! Then I went in for an appt with the prescriber, the girls on reception didnt know what …

JS
Jags Singh 9 months ago on Google
( 5 out of 5 )

Turning Point is an addiction support service that helps and supports individuals who are suffering from any addiction and misuse issues. Turning Point can help you help yourself. The service will point you in the right direction and …

AC
Annette Cornell 9 months ago on Google
( 5 out of 5 )

My experience with turning point has been one of good advice and understanding especially with regards to a addicts mother

DW
DEATH WARMED-UP 9 months ago on Google
( 1 out of 5 )

No star review…
I have been waiting 2 months now waiting on someone to call me,
No body has called, I don’t like that this is the only service that I can go to …

EC
emma crewe 9 months ago on Google
( 1 out of 5 )

Hardly ever answer the phone. Never get promised call backs. Tell u off for missing appointments that u were never told about. Reduces users medication without telling them. Got 1 star cos I had to give a star to comment. Really shouldn’t be called a support group, no communication

ST
Simon Thorpe 9 months ago on Google
( 5 out of 5 )

I just want to take the chance to say thank you for everyone at Turning Point who have helped me over the past year, Diane and Diloesh and everyone at the pre rehab team. I’m so excited about starting my life again and can’t wait to get started. Thank you

SH
Sarah Hancock-Smith 9 months ago on Google
( 5 out of 5 )

Amazing staff and peer mentors who work exceptionally hard to support thousands of people across Leicester, Leicestershire and Rutland to make changes to their drug and alcohol use every year. Rated as outstanding by CQC in 2019

NW
Nasir Walton 9 months ago on Google
( 1 out of 5 )

If live long enough if anybody wants to know this is a terrible service and the man I spoke to didn’t help one bit spoke to me like i was a child and very condisending I’m not a child I’m a 35yr old man and probably know more about doing …

NM
Natalie McCoy 9 months ago on Google
( 5 out of 5 )

Dedicated and hard working staff and peer mentors who support service users on their recovery journey. Cannot fault the service delivery to the service users that are engaged with.

AL
Alan Lawson 9 months ago on Google
( 1 out of 5 )

Trying to call Eldon street to make a quick enquiry about a group session they’re holding. Just left on hold for ages. Opted for call back option. No call back. What a dreadful service. Good job I wasn’t desperate.

TS
Trolling Sisters 9 months ago on Google
( 1 out of 5 )

Worst unprofessional organisation that I have ever had to deal with, ,untrustworthy so don’t ever tell them anything as the councillors will just hold it against you later on.these people are meant to be there to help,and keep you on the …

TJ
Tori Jillings Trayford 9 months ago on Google
( 4 out of 5 )

Turning point helps people to change their lives. Often the last hope for people with substance abuse problems and this service has proven to aid a great many.

RF
Rod Fathers 9 months ago on Google
( 1 out of 5 )

Evasive, unhelpful and untrustworthy, they will go against The Orange Book Guidelines and an individuals express wishes to presumably paint a picture that they are meeting standards. Dr Andrew Ball you have a lot to answer for.

OL
Oliver Linnett 9 months ago on Google
( 1 out of 5 )

Diabolical service. Badly let down over and over again when I was at my worst and most venerable

BC
Beverley castor 9 months ago on Google
( 1 out of 5 )

Trying to get through to get a referral can never get through I used to be a mentor and I feel let down I just want to get treatment and start recovery were can I get that if they don’t even get back to you !!!!!

TB
toxic badasss 9 months ago on Google
( 1 out of 5 )

I came away from turning point with a bigger drug problem than I had when I started ,my GP helped me far more than turning point ever did .

KJ
Kerry Jay 9 months ago on Google
( 5 out of 5 )

Supportive, educational and offers help advice and a friendly ear. Plus a great little cafe aswell!

MP
Mikey Preston 9 months ago on Google
( 5 out of 5 )

Professional care and advice at its very best

MA
Mutual Aid 9 months ago on Google
( 5 out of 5 )

The staff are dedicated and caring. They give 100%

KB
Kayleigh Bradshaw 9 months ago on Google
( 1 out of 5 )

Getting peer s fo5 post, not fair

JS
joga singh Chauhan 9 months ago on Google
( 1 out of 5 )

Very poor service..!!!

CM
clifton muir 9 months ago on Google
( 5 out of 5 )

10/10 Grate service

LO
linzi orourke 9 months ago on Google
( 1 out of 5 )

bad

PW
Pete Wilson 9 months ago on Google
( 5 out of 5 )

Necessary and hard working.

EO
EAMONN O’Neill 9 months ago on Google
( 1 out of 5 )

No communication

M
Moorey_LC 9 months ago on Google
( 1 out of 5 )

The place is useless

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