Wycombe District Council average reviews all over the web

1.3
Total Reviews 58

Average reviews from all platforms

Average Rating 1.3

Average reviews from all platforms

  • 5.0
    4
  • 4.0
    1
  • 3.0
    0
  • 2.0
    1
  • 1.0
    52
Wycombe District Council reviews breakdown:
Google
1.3
58

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58 Wycombe District Council reviews on Google

CV
Cyborg Vole 9 months ago on Google
( 1 out of 5 )

Very bad experiences with the council. Penalising residents for having cars by, and I quote, ‘not recognising a pending residents permit as a permit’ and forcing them to pay penalties although the fault was theirs as to why the permit was …

JC
James Cagney 9 months ago on Google
( 1 out of 5 )

let us see

When I called …

CR
Chris Redfield 9 months ago on Google
( 1 out of 5 )

No parking enforcement in Wycombe area at all. Vehicles blocking traffic, parked in double yellow lines during the day and the council does nothing. Absolutely useless fixmystreet service for reporting illegal parking as no one from the …

LM
limpit Mine 9 months ago on Google
( 1 out of 5 )

less than 2 I think
so long to sit on the line and the s**t dropped the call when it suited..
Typical wait time is about 15 mins b4 the call is closed when a legitimate complaint is raised

J�
Jo “Bionic Eye” Newby 9 months ago on Google
( 1 out of 5 )

What is the point of having telephone numbers published when they don’t work? Absolutely shocking the council seem to forget that they work for the people,not the other way round.

TP
Trusty Pilot 9 months ago on Google
( 1 out of 5 )

No surprises to see the lowest ratings for an institution that is supposedly there to care & to provide services to us as the local population of tax payers who are paying the salaries. Buckinghamshire is one of the most affluent counties …

JS
Joe Stewart-Paul 9 months ago on Google
( 1 out of 5 )

This county council is an absolute disgrace and abomination. It’s ridiculous obsession with roadworks and continuous congestion as a result of this is why it fails, and Wycombe District is suffering as a result of this pathetic incompetence. Time for a change of government.

AM
Andreas Maranttos 9 months ago on Google
( 1 out of 5 )

This company owes me alot of money that hey have been dodging for years, other way round it would be hareasment and bailiffs as it was for years.
In the day I called (5/10/22) I was told there systems will be down till the …

KS
Kaiser Sarfraz 9 months ago on Google
( 1 out of 5 )

Absolutely useless buch of people. Couldn’t tell me which name to use to set up my standing order for my council tax payments I had the sort code and account number but there are 23 different names under Bucks with the same account number …

TA
Tazim Akhtar 9 months ago on Google
( 1 out of 5 )

They wouldn’t even get that star,unfortunately i had to leave one to post!Been trying to get hold of someone to talk about my council tax as i started working last year so expected my payments to increase. Calling them but nothing,went down …

SM
shabaz miah 9 months ago on Google
( 1 out of 5 )

One of the worst council to deal, they are so disorganised and utterly rude to deal with. You should be ASHAMED OF YOURSELF.

KB
Keith Butler 9 months ago on Google
( 1 out of 5 )

Logged a streetlight not working on the 12th October 2021, then called the lighting team in December no help, then today I contacted the lighting team and they said there had been no notes to say if the lamp post had been looked at so I …

NJ
Nicholas Jenkins 9 months ago on Google
( 1 out of 5 )

I paid council tax on an empty property for 10 months by DD. When property was finally rented, the DD continued to be collected. I asked for the overpayment to be repaid and expected it back on the same account. Later I was told they …

ES
Eliza S 9 months ago on Google
( 1 out of 5 )

So I received 4 emails from 4 different people and each email they requested something else . The funniest thing ,the last email an officer requested letter from school where clearly schools are closed for the public until Sept. I …

SB
Sandy B 9 months ago on Google
( 1 out of 5 )

Never in my life have I been more disappointed with a council. I’ve lived in quite a few places and by far, Wycombe council are the absolute worst. From “dealing” with housing issues for families, to simply answering a phone call, it’s …

PR
Paul Russell 9 months ago on Google
( 1 out of 5 )

I was told that my council tax rebate will be in my account within days. After 12 days not there. I called today and there systems are down and so there is nothing they can do. Terrible organisation!!!

SF
Sue Fraser 9 months ago on Google
( 1 out of 5 )

Refuge department is totally incompetent and unable to fix basic issues of refuse non- collection. The complaints system is nonsensical and does not achieve anything.

MB
Max Bernard 9 months ago on Google
( 1 out of 5 )

The contact centre is by far one of the worst I have seen and I work in the contact centre industry. This call centre is close to a outsourced contact centre you can find in India. Saying that the contact centres have improved over the last 10 years. You can not have a conversation and no answer ever given.

JH
Jason Hall 9 months ago on Google
( 1 out of 5 )

I’m a new resident so the jury is out at present…
My first experience isn’t a good one. Bin collections missed, heatwave and a full bin sitting outside my house. Try to sort this out and told that Tuesday is …

AG
Adrian Gee 9 months ago on Google
( 1 out of 5 )

Almost impossible to contact. The website is hopeless and it always takes at least 20 minutes to answer the telephone. I am trying order some refuse bins, as a private individual it doesn’t seem possible on the website and have been on …

MS
Mark Smith 9 months ago on Google
( 5 out of 5 )

I have just used the council website to order a replacement food bin as storm Dennis appears to have given ours a new home to live at.
The website appeared to be easy to use . When straight to the order a …

EC
Enigma Code 9 months ago on Google
( 1 out of 5 )

its taken an hour and 30 minutes to try and pay council tax, to find a human is excruciating and when I did eventually speak to one she couldn’t do much except arrange a call back. What am I paying council tax for? certainly not these …

S
Soohie123boolean 9 months ago on Google
( 1 out of 5 )

Dreadful service. Long phone queues and then a multitude of people lying to you, just to get you off the line awaits. Fed up of covid being used as a coverall blanket response to any questions posed. Zero accountability and zero …

RP
Rob Parker 9 months ago on Google
( 1 out of 5 )

Utterly useless, website says one thing, advisor says something completely different, and neither are correct. Tried to speak to someone today and it took me through to the ‘rate your call questionnaire before I had even spoken to anyone …

GR
G. Randall 9 months ago on Google
( 2 out of 5 )

Traffic lights and cones erected at Main Road Lacey Green near village hall for two days now but no works commenced and much inconvenience to road users not to mention the fuel wastage. Happens all to frequently. Do Bucks Council care ? Not a bit. No urgency

SJ
Simon Jordan 9 months ago on Google
( 1 out of 5 )

Appalling. Refuse not collected. Enquiries unanswered. Takes over 25 minutes to answer each time you call them. Promises unfulfilled. Lied to. Phone ‘mysteriously disconnected’. Yet we pay a fortune to them every year.

AM
Abru Musa 9 months ago on Google
( 1 out of 5 )

Absolutely awful service, I’ve been paying £1,845 in council tax this year despite living in High Wycombe Town centre. In band C.
I’ve emailed them numerous times, received a response after 3 month’s yday, …

JW
Janice Wilson 9 months ago on Google
( 1 out of 5 )

After waiting 5 week for my 3 refuse bins to be exchanged for smaller ones, at a costs of £36. Yesterday the small bins were finaly delivered, although filthy and covered in paint. I could not beleive my eyes when four hours later the small …

KH
Kathy Hill 9 months ago on Google
( 1 out of 5 )

Terrible experience with Council Tax. Cancelling my direct debit for no reason. Sending confusing bills. Changing my account number, no idea why.Sending to wrong billing address. …

KE
Katie Elderfield 9 months ago on Google
( 1 out of 5 )

No lighting down my road for 18 months been reported several times . Drop kerb kerb boulder completely sticking out across my drive got a puncture. Completely lose if you hit it at a certain point it flys up and hits bottom of car. Called …

JT
Joel The Backstreet Gamer 9 months ago on Google
( 1 out of 5 )

The worst council i have ever seen. I wanted to find a school via this council. It takes 20 days to respond. I would give a rating of negative 1 or more for this idiotic moron council. When other coungils can respond within 4 days why can’t …

O8
Ongar 88 9 months ago on Google
( 1 out of 5 )

Always appalling. Shockingly, worryingly awful. Do not feel safe at all with these crooks. Almost impossible to deal with, to the point of criminality. Intentionally vague and an online system purposely designed to fail so you end up just …

LH
Lesley Hall 9 months ago on Google
( 1 out of 5 )

Appalling service. Issues with bin collections missed, inconsistent collection day for over 1 year since September 2020 and still on-going. Long wait on phone with inexperienced staff. …

JK
Joseph Kilmore Sheer 9 months ago on Google
( 1 out of 5 )

JUST WAITED 3 HOURS TO SPEAK TO SOMEBODY. WAS 28TH IN THE QUE, CALL GOT CUT OFF WHEN I GOT TO NUMBER 2. THESE PEOPLE ARENT FIT FOR PURPOSE AND DONT DESERVE THE PENTION THEY GET FOR WORKING FOR THE COUNCIL. CALLED THE MAIN COUNCIL NUMBER AND …

A
Andrew 9 months ago on Google
( 1 out of 5 )

You guys dont even deserve 1 star, you should get 0 infact. How are you guys even running this area? Terrible long wait on the phone, poor business support, awful advise given. No help at all. Don’t live in High Wycombe, its not worth the headache

JG
Jerome Ganachaud 9 months ago on Google
( 1 out of 5 )

The worst council for refuse and recycling yet one of the highest for council taxes. Disgusting service – obviously we are getting what the council pays for – a cheap service who are not interested in doing a good job.

TW
Tracey Wheeler 9 months ago on Google
( 5 out of 5 )

The lady I spoke to was very polite and helpful, what more can I say…..exactly what you want when you need it. Perfect.

JF
James Fenn 9 months ago on Google
( 5 out of 5 )

I’ve sent more than one email about lack of street lighting in an area with elderly. No reply. Meanwhile overpaid council leaders do nothing to justify their pay

I
Inkster 9 months ago on Google
( 1 out of 5 )

I am comparing this service to other Boroughs I have lived in and have to say – in all departments I have dealt with so far. Waste services, Electoral Services, Library and some others – the service is way below par for residents.

FA
Farah Ahmed 9 months ago on Google
( 1 out of 5 )

Deserves 0 stars. Every time you call the “system is down” at what point will it work? Will anyone ever be of any assistance? I can imagine they cause more stress than actually help!

PC
Paul Clark 9 months ago on Google
( 1 out of 5 )

Trying to contact business rates team. Still have messages for Christmas and New Year on some options! Not able to speak to anyone. What to do?

JP
James Patch 9 months ago on Google
( 1 out of 5 )

Always painfully slow to deal with and very limited knowledge, unless you happen upon the one rare and useful person. The automated system is frustratingly slow as well.

M
Michael 9 months ago on Google
( 1 out of 5 )

Useless. Real shame there is a no star option. Whole council needs to be abolished and the staff made to do proper jobs. They don’t know what work is.

MM
Martin Magrath 9 months ago on Google
( 1 out of 5 )

Been on the phone for an hour to ask about council tax. Nobody is picking up the phone.
No email address available on the website. …

JC
Judit Cserni 9 months ago on Google
( 1 out of 5 )

Sort out your website please, it keeps crashing and bringing up errors. Let’s not even mention the wait time on the phone, and the attitude of the staff. At the least you should have a working website.

TV
tolga verim 9 months ago on Google
( 1 out of 5 )

Im on the phone 1hour 40 min for council tax team . This is joke 🤬 13 people was on que …

KS
Kamalanathan Sivalingam 9 months ago on Google
( 1 out of 5 )

Call and discuss a matter need to wait over the phone two hours. Really frustrated

ST
Shamy Targa 9 months ago on Google
( 1 out of 5 )

I have one word
Joke. They often forget to collect rubbish. In different areas not just mine…different ppl confirm happen to them too . they never ever show accountability.

JC
Jeanie Collins 9 months ago on Google
( 4 out of 5 )

Long wait to get through but when i did they were extremely helpful.

FJ
farhad jender 9 months ago on Google
( 1 out of 5 )

By far this is the worst council in England! It’s really bad…. I had so much bad experiences

SH
S Hunter 9 months ago on Google
( 1 out of 5 )

None of the online forms are easy to read or fill in, they redirect you to an address search that doesn’t work! Frustrating outdated system

TM
Tasheen Morgi 9 months ago on Google
( 1 out of 5 )

Trying to fill out a form for days now to update the council that i have moved cant find an email address no where.

RK
Rai Kaushal 9 months ago on Google
( 1 out of 5 )

Is there a way to talk to a human at the council? It seems as though the people at the council are trying their hardest to avoid contact with very people who are paying for the services!

HB
Heather Barnes 9 months ago on Google
( 1 out of 5 )

Does anyone ever answer the phone? It’s impossible to speak to anyone.

JN
Justin Newns 9 months ago on Google
( 1 out of 5 )

Couldn’t organise a p up in a brewery!

Pay for services we don’t receive.

NR
Niles Revagar 9 months ago on Google
( 1 out of 5 )

WORST. CALL SUPPORT. EVER.

AH
Amjad Hussain 9 months ago on Google
( 1 out of 5 )

Lowest rating

RA
ricki akhter hussein 9 months ago on Google
( 5 out of 5 )

Extraordinary…

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