Total Reviews 80

Average reviews from all platforms

Average Rating 4.1

Average reviews from all platforms

  • 5.0
    62
  • 4.0
    0
  • 3.0
    1
  • 2.0
    1
  • 1.0
    16
Volvo Cars North London reviews breakdown:
Google
4.1
80

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80 Volvo Cars North London reviews on Google

HI
Hashim Ibrahim 7 months ago on Google
( 1 out of 5 )

We wanted to buy the XC40 Plug-in Plus and we were very determined to walk away with an agreement in place. …

AH
Andy Hartwill 7 months ago on Google
( 5 out of 5 )

Excellent service for car and customer! Went in for investigation under warranty – came back better (and cleaner!!) than before. Friendly, efficient and knowledgeable customer service. Big shout out for their colleague Jessica Coulson who went the extra mile in making everything go easily on the day 😊🙏🏻👏🏻 …

JR
Joanne Roseborne 7 months ago on Google
( 1 out of 5 )

After calling multiple times over 3 days, leaving messages and speaking to different employees at this branch, I took my car, which is under warranty, to Sentinel Volvo in Seven Sisters. I had an engine light come on and was simply trying …

KH
Kate Harvey-Craig 7 months ago on Google
( 1 out of 5 )

We purchased a Volvo for our daughter several months ago. We paid a deposit and as we lived outside the London area we were promised video and pics of the car we bought. They took weeks to come, we were passed around as we had reserved the …

JJ
Jason Jo 7 months ago on Google
( 5 out of 5 )

Very friendly and helpful staff , one of the best volvo dealership in uk North London volvo ,Edgware road 👌 …

J
Jaba 7 months ago on Google
( 1 out of 5 )

I will give North London Volvo one star for pre-deposit service, but it went rapidly down hill thereafter. In fact it is the worst experience I have ever had in over 55 years of buying cars! They are extremely difficult to get hold of and …

PM
Puja Morgan 7 months ago on Google
( 1 out of 5 )

Poor customer service at Collindale branch. Looking to buy a Volvo last week however we was not approached by anybody working there. Lady at front of house was just playing on her phone. Sales assistant completely avoided eye contact. Will visit Watford branch this weekend.

AA
Alex1661 alex 7 months ago on Google
( 1 out of 5 )

If I could, I would leave 0 stars.

Went there today to ask to see one of the v90,receptionist went to ask someone …

TM
Tim Marshall 7 months ago on Google
( 1 out of 5 )

Poor customer service, and could not provide any help at all. I definitely will not be buying a Volvo as my next car! The short story goes, the alternator belt on my XC60 snapped as I was driving to Luton Airport, thus the battery did not …

A�
ArtworkforMusic “Mark” 7 months ago on Google
( 5 out of 5 )

Had car in for Mot today. Plenty of space to park in the Carpark. Very welcoming Service department. I waited while work was completed. Had coffee provided for me while I sat in the waiting area and made use of the free WiFi to catch up on …

LH
Leon Hernandez 7 months ago on Google
( 1 out of 5 )

Unfortunately, buy a car from this Volvo dealer was a very poor experience.
It took this dealer four or five calls and six weeks to sort out the V5C.
Rescheduled the delivery a couple times, costing money and time. …

AM
Anil Matthews 7 months ago on Google
( 5 out of 5 )

I HAVE HAD MY VOLVOV40 SERVICE AT ENDEAVOUR VOLVO IN NORTH LONDON. THEY ARE PROFESSIONAL AND VERY THROUGH I WAS REALLY PLEASED WITH THE WORK AND SERVICE.I WOULD NOT HESITATE TO RECOMMEND THIS GARAGE TO ANYONE WHO WISHES TO HAVE THEIR …

HJ
Harish Janardhanan 7 months ago on Google
( 5 out of 5 )

Outstanding service from Mr Herman on the delivery of my New Volvo V40. The thing that stands out is the communication and personal attention that you get here. Herman along with the Finance manager Akash were really helpful in getting me …

BT
Benn Thompson 7 months ago on Google
( 5 out of 5 )

Drove away with a XC40 B4 Plus (fjord blue) at the weekend and I love it. Rose and I had excellent service from Jason who was very patient and answered all our questions in a professionals and friendly manner. Thank you Jason!

TT
Toni To 7 months ago on Google
( 5 out of 5 )

We are new to the area and would like to get our car in a month. We visited lists of dealers and finally get our family car at Volvo. …

DO
Dan Ornadel 7 months ago on Google
( 5 out of 5 )

I have been bringing my car here for more than 10 years. Customer service is outstanding. Special mention for Ann Marie who has always gone above and beyond to help. Nothing is too much trouble for her. Communication is excellent. Charges …

AK
agnello katanza 7 months ago on Google
( 1 out of 5 )

I paid more than 800£ for a service and they didn’t even fit properly the back wheel and as result almost came off on my way back home risking my and others people life on the road for their lack of competence. Is not only a bad service that I am reporting here, I could have died….absolutely criminal

MH
Mani H 7 months ago on Google
( 5 out of 5 )

Would 100% recommend
I recently bought a car from Volvo after looking at many other cars. By far this was the best dealership. The service we received was excellent from Aies who went above and beyond, he explained everything to me in detail and is highly knowledgeable.

AZ
Afaf Zerbi 7 months ago on Google
( 5 out of 5 )

Great service! Volvo North London team managed to fix an issue with my car that volvo west London didn’t manage to fix properly twice in the past. Finally a customer centric volvo dealer unlike all the rest. I highly recommend!

SC
Sharmina Choudhury 7 months ago on Google
( 5 out of 5 )

Excellent service from Maz when I was looking to upgrade my car but wasn’t exactly what I wanted. I was shown a range if options including the electric car range, which I knew nothing about. He made the whole experience smooth and explained …

HH
Heather Harte 7 months ago on Google
( 5 out of 5 )

They completed the recall work, and replaced my car key and re programmed it within 90 minutes, for a reasonable price too. Very satisfied with their service.

IP
Iosif Popa 7 months ago on Google
( 5 out of 5 )

The best cars, so far …. it is a shame that they go electric with the most models to folow the politics. We will see in 10 years how many cars will be abandoned because of the incapacity of the people to repair them… Sad.

SB
Sarah Bernard 7 months ago on Google
( 1 out of 5 )

DO NOT trust this dealer. I was told I needed to put down a £1,000 deposit to test drive a car. After putting down the deposit I found out the car I was interested in was a different color than I had been told. I immediately (same day) …

FH
Francis Hook 7 months ago on Google
( 5 out of 5 )

I called in here unannounced after my sunroof jammed open whilst I was in London for a two day theatre visit from the Midlands (probably the -6 degree temperatures!). Thank you to all, especially Barrett and Mike who got the car into the workshop and fixed in ten minutes with no charge.

IC
Ibrahim c 7 months ago on Google
( 5 out of 5 )

Popped down to the showroom earlier this week just to see what’s on offer, was a bit unsure as to what kind of car I needed. Then met this lovely lad called Maz who really knew his stuff, he showed me the different type of cars on offer and …

UA
Urooj Adnan 7 months ago on Google
( 5 out of 5 )

Went into the showroom to look around for my next potential car and I met Aies. He had extensive knowledge about the cars there and gave me honest, decent and great advice. I was really impressed with his above and beyond service.

MH
Manisha Hamid 7 months ago on Google
( 5 out of 5 )

Volvo were very professional, when it came to considering a replacement for my existing car. Aies was patient and both very well-informed and responsive, when it came to the range and the different financing options. There was no heavy …

GT
Georgios Tsapouris 7 months ago on Google
( 5 out of 5 )

Very efficient and communicating proactively. Preferred over the other Volvo Cars around London. Annmarie is very proactive and able to solve an issues that may arise.

SM
S M 7 months ago on Google
( 1 out of 5 )

In June I’ve booked my Volvo in as by accident I’ve pressed the on call button in the car and all the time when the vehicle was starting ‘ Volvo On Call Service Required ‘ message kept popping on my dash. …

SP
Sanjay Pritam 7 months ago on Google
( 5 out of 5 )

Recently got in touch to check out a model and test drive a Volvo XC 90 for the first time. Aies picked up my call and looked after us really well throughout. The car we first called about was not quite what we wanted but he found us a good …

JH
Jonas Hagbro 7 months ago on Google
( 1 out of 5 )

Bought a 2022 XC60 in August and it was great up until we had stumped up cash for the car.
Aftercare and support is beyond atricious, no return calls, no response to …

RM
Rizwan Muhammad 7 months ago on Google
( 5 out of 5 )

Volvo were very professional, was greeted by a nice gentleman named Aies. Normally, don’t really write reviews but this was needed to show how professional, informative and patient Aies was. What I liked was that there was no pressure to …

MS
MAYANK SAMJI 7 months ago on Google
( 5 out of 5 )

With a positive and vibrant approach, i was assisted by a true company representative called Ace. Furthermore, Ace was able to narrow down situations and make me understand their complexity. …

CS
Craig Sansom 7 months ago on Google
( 5 out of 5 )

Just bought my Volvo V90 from here and it was a fantastic experience from start to finish, the service from Herman D’Souza was amazing, keeping me informed and keeping in touch throughout the process and making me and my family feel special …

FF
fazie fazie 7 months ago on Google
( 5 out of 5 )

Great service, I am so pleased with my new vehicle from Volvo. I had a rubbish experience from other dealerships. Aies was excellent and helped me throughout.

JT
James T 7 months ago on Google
( 5 out of 5 )

I deal with Volvo North London through my logistics business WeMoveIt. They are a friendly and well organised team, and an absolute pleasure to deal with.

JJ
Jamzaa JR 7 months ago on Google
( 5 out of 5 )

Outstanding and a professional customer service. I was approached by a gentle man called Aies, who was thorough in understanding my mothers needs and went into depth by explaining complex quieries that we had about motor vehicles. We were toured around the show room with Aies who made the experience joyful and pleasurable.

TJ
Thomas Jervis 7 months ago on Google
( 5 out of 5 )

Just want to say a huge thanks to Masum Chowdhury who was absolutely brilliant from start to finish. Amazing service and extremely pleased with the new Volvo XC40. As a first time Volvo customer, I was impressed by the level of service I …

EN
E N1 7 months ago on Google
( 5 out of 5 )

I’ve had the distinct pleasure in dealing with this outstanding dealership across all facets of sales servicing body works finance as an established customer spanning over 20 year’s todate. First purchase 1999! I’m feel genuinely valued …

CB
Caroline Barber 7 months ago on Google
( 5 out of 5 )

Recently went to Volvo in Colindale to look at what Volvo offer. It was such a refreshing experience to meet James and the team. So professional and extremely helpful. If only more dealerships were like Endeavour! 100% would recommend them.

WP
Winny Purohit 7 months ago on Google
( 1 out of 5 )

We gave our car on 12 days back for a battery issue and haven’t heard anything at all from them. Have been trying to call continuously but it just redirects to there voice mail and no one ever calls back. Never had expected such poor after sales from Volvo

WP
Wasim Parvez 7 months ago on Google
( 5 out of 5 )

Bought a vehicle from volvo and Ace has been very helpful and no complaints nothing what so ever. I would recommend many people to go to this showroom and speak to Ace regarding buy a car as he knows what he is doing and he helps customers with many options

AH
Abdul Hamid 7 months ago on Google
( 5 out of 5 )

Aies was great in helping me purchasing my daughters first car. The process was very smooth and he explained everything in detail.

AG
Adrian G 7 months ago on Google
( 5 out of 5 )

The absolutely outstanding customer service provided by Volvo Cars North London had been nothing short of wonderful, making the car handover experience not one to forget for a long time. I really appreciated the gesture of the personalised …

AA
Aklima Akter 7 months ago on Google
( 5 out of 5 )

Great service from the management team James, Steve, Lewis and Paul as they are quick at dealing with situations and a special thanks to Maz for making my dads car buying experience amazing …

AB
Anika Binji 7 months ago on Google
( 5 out of 5 )

I would 10000000% recommend Aies. Very welcoming from the start, he had excellent knowledge on the cars, tailored the vehicle to our needs, budget and very patient with me.

FF
f fatima 7 months ago on Google
( 5 out of 5 )

Aies was extremely helpful in finding the best car suitable for my and my families needs. He was knowledgeable, patient and extremely
Quick with answering all my questions. Thanks again to Aies.

RS
Romy Sukumaran 7 months ago on Google
( 5 out of 5 )

Amazing customer service .After checking seevr cars and dealerships, we zeroed in on our car at Endeavour Volvo cars, North london.Hannah Mathura requires special mention, helping us through every stage of the buying process..kudos to Hannah and the entire team…

JZ
Julien Zacharias 7 months ago on Google
( 3 out of 5 )

My overall experience with Volvo was not great. As much as I love the car, there was a disconnection between the dealership and the manufacturer. …

MF
mustafa fahmy 7 months ago on Google
( 5 out of 5 )

One of the best and genuine customer services I’ve ever experienced.
Mark Deadfield which helped purchase my S90 went above and beyond even though I was a bit pushy to get my car quicker 😅. …

BI
Bob Isaac 7 months ago on Google
( 5 out of 5 )

My 1995 850 T5 went in on 28th July 2022 for brake repairs. Ann Marie Kennedy on the reception desk was professional and efficient. Great work done by the Technician GarryM. Good feedback on the work undertaken. Staff were very polite and helpful.

SL
Stephen Lawes 7 months ago on Google
( 5 out of 5 )

After using multiple Volvo dealerships for various issues over the years i can honestly say Volvo Colindale is the best i have come across, there customer service is second to none and i can’t praise them highly enough from all areas of the …

JW
John Wright 7 months ago on Google
( 5 out of 5 )

Richard was very patient and helpful with us as we were buying our first Volvo. We were introduced to the team at Colindale and felt confident that the after sales service would be as thorough and professional as the sales process. The car …

H
HC 7 months ago on Google
( 5 out of 5 )

Very Good service from a Gentlemen called Maz. Wasn’t sure on which make to go with with my new car but after visiting Volvo Branch i will be returning to complete my purchase.

A
Alex 7 months ago on Google
( 5 out of 5 )

Very positive experience, previous challenges with parking have been positively transformed with Michael now looking after the car park. The reception staff were friendly and welcoming and were excellent at communicating the progress on my vehicle.

TI
Tracy Ikwu 7 months ago on Google
( 5 out of 5 )

I had the best experience yesterday. The staffs were very friendly from the moment I arrived for my appointment to fix a fault in my car. I was looked after by Jason A, who was very helpful, friendly, smiling , offered refreshments, he …

GH
Gianni Hayre 7 months ago on Google
( 5 out of 5 )

Purchased my stunning Volvo through Dan Hall. Just wanted to say a big big thank you to him for all the help and amazing customer service finding me the car I wanted as I was quite specific. Genuinely over the moon with my new car and I was …

MG
Maria Gomez 7 months ago on Google
( 5 out of 5 )

Excellent service received from Hannah, she spent her whole day with us being extra patient and lovely. Thank you so much 😊 …

SH
Sab Has 7 months ago on Google
( 1 out of 5 )

I’m so disappointed about that customer service.
when you call them they never call you back.
I suppose to change my car Next year but I’m never ever go there again. They Not …

T
Ted 7 months ago on Google
( 2 out of 5 )

Depends which member of the team you get dictates the level of service.
Spent over £64k on a car no fuel in it and not charged waited 2 hours for it to charge. It was in the fuel shortage but I would of expected the battery to of …

GG
Gay Gooding Kershaw 7 months ago on Google
( 5 out of 5 )

Five stars definitely for the core service we received from Claire on Reception and from Dan Hall in Sales. …

KT
K Thomas 7 months ago on Google
( 1 out of 5 )

When purchasing an XC40 from this branch, they unnecessarily ran a hard type search which even mortgage companies do not even do. This heavily went against me when applying for a mortgage the broker couldn’t understand why they would do …

CS
Cute Selvakumar 7 months ago on Google
( 5 out of 5 )

I have received fabulous response from Mr.Paul (you are great) who works at North London branch, receptionist was handled the matter exceptionally in high level, both of them are made my day, Mr.Steve too finally joined and helped on this …

ER
E Ruzdinska 7 months ago on Google
( 5 out of 5 )

I have had my first experience buying a Volvo and I have to say it was very pleasant experience .Had the pleasure to deal with Herman, really helpful from start to finish , he dealt in the most professional and efficient manner. The whole …

CA
Chris Austin 7 months ago on Google
( 5 out of 5 )

Picked up my new XC60 yesterday and just wanted to thank Marius for a great bit of service. Having used Care by Volvo, this was my first brand new car and the whole experience was easy and smooth, I wasn’t expecting the red carpet …

DJ
David J-K 7 months ago on Google
( 5 out of 5 )

Very happy with quality of service and care, led by Anne-Marie. Our V70 is nearly 18 years old and runs beautifully. Cost for “Essential service” are reasonable and replacement of service items is always discussed specifically. This …

SL
Simon Lawrence 7 months ago on Google
( 5 out of 5 )

I was happy with the serivce and updates recived. I am very happy with the new car.

RH
Rogerio humberto Ferreira 7 months ago on Google
( 5 out of 5 )

Aies explained the vehicle very well gave us a fair price for our px and a great deal on our new xc90

IR
Ishtiaq Razaq 7 months ago on Google
( 5 out of 5 )

Ahmed Kanu looked after me great service answered everything I needed.. go here to have my Volvo serviced every time. Recommend all day long

AM
Ambrice Miller 7 months ago on Google
( 1 out of 5 )

Endeavour Volvo was complete waste of time. Do yourself a favour and don’t bother trying to deal with this dealership. BUT we found our perfect car at Marshall Volvo in Cambridge! They’re an approved Volvo dealership. I couldn’t recommend Marshall Volvo more highly.

SS
sittampalam sivanathan 7 months ago on Google
( 5 out of 5 )

My sales experience was handled by Richard Lewis and handover was completed by Jaysanth Gunaseelan. Overall an excellent experience and both Richard and Jaysanth were very easy to communicate and answered any questions that arose. 10/10 to both and also to the team at Volvo North London

AA
arslan ali 7 months ago on Google
( 5 out of 5 )

Popped my car in for a service and received excellent customer service the help and guidance I got was incredible I’d like to take this chance to thank masum for helping me definitely recommend going to this dealership
Thank you

WS
waleed Saleem 7 months ago on Google
( 5 out of 5 )

Amazing Customer Service, Gentleman named Ace helped source the perfect car. Much appreciated and a big thanks to him.

PK
Philip K. 7 months ago on Google
( 5 out of 5 )

Had a breakdown recently and had to haves the XC60 towed to the garage. Service took longer than expected but it was understandable because parts had to be ordered from abroad. The service executive Jason was very helpful, kept me updated …

RA
Rumena Akhter 7 months ago on Google
( 5 out of 5 )

Great place with good service.
Hasnat in the sales has been very professional and helpful all the way.
He was really good. …

CC
Chris CHRYSOSTOMOU 7 months ago on Google
( 5 out of 5 )

From the first day we test drove the car ,
The staff we very attentive answering all our questions and giving us advice.

MR
Mykola Rozhok 7 months ago on Google
( 5 out of 5 )

Great service, and now we’ve got a car that we absolutely love! Thanks Hussain and John for focusing on what my family needed. Thanks Lewis for a great offer. And of course, huge thanks to Hannah for explaining pretty much everything there was to know about the XC40! What a fantastic team.

TP
Toni Papaloizou 7 months ago on Google
( 5 out of 5 )

Advised I would need a cambelt change during booking, but received a call from Bharat to say that this was not the case, so it was a straightforward service, nice surprise. I did not feel I was being upsold all the time and being ripped …

AC
Amina Chowdhury 7 months ago on Google
( 5 out of 5 )

It was my best decision to go to this branch. Very helpful and well explained. I will definitely be back.

HY
H Y 7 months ago on Google
( 5 out of 5 )

I had a good experience at Volvo. Aies was helpful in showing me around various models and took his time.

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