Average reviews from all platforms
Average reviews from all platforms
Your Business? Manage your review for FREE
Manage your ReviewDon’t Forget to Share your Valuable Feedback
Write a ReviewAbsolutely awful company to deal with. No communication whatsoever… Tried to call, email and SMS chat just to find my balance since last year! Never heard back… When you overpay your balance they don’t return the money… They don’t …
Kept getting letters saying I owed council tax on a property I didn’t live in, don’t even live in Scotland anymore, phoned the council and sorted it all out with them saying I owe nothing at all, actually the council owed ME money!!, yet …
Tried to get through to arrange payment plan for my father waited 1hour 30 mins which is absolutely ridiculous!!!! Only to be cut off……not happy customer here…..
Called today to arrange payment of council tax (which I had been paying ,just didn’t realise doing so late had the consequences of being passed to sheriff officers) arreas?? I was happy to set up payment only to be greeted by an …
This so called company are a scam do not give them
Any details or money !
Check with whoever this so called debt came from.Tried to scam me for me to be …
The 5 stars are for the girl who was very helpful today. Company has a lot of people you don’t want to deal with but there are a couple lol. If you don’t like there …
Utter joke my husband recently received a letter for outstanding bill on council tax but yet I phoned the council office to be told that this is not the case he is jew them nothing. So before paying anything look right in to your account as they are clueless.
They totally ignored my complaint
In serious need of some changes to contact to customers and staying transparent within the background they suggested they are professionally trained in and let’s face it . Law and the degrees that surrounds it isn’t a easy task so they are …
Found the individual that I spoke to very condescending and while not using bad language was extremely offensive in his tone. I have no problem paying what I owe but I do have a problem with being spoken to like dirt. I hung up on this …
Horrendous to deal with had a payment plan in place never missed a payment, then they send round the officers leaving my wife and our new born to deal with it. After showing them the evidence and emails they left after a quick call to the …
Well I don’t actually owe any money, so I’m writing this as a paying customer. Hired this company via Kirkcaldy sheriff Court to find a rouge trader, paid them of course. Their reply was that the person had moved and could not find them. …
If you send the sherif to my house please make sure they wear masks ! ! Well done pandemic time struggle with money my council tax costs 270 a month it is a joke ! Council doesnt even care about cleaning the streets when was snowing …
They send letters over letters to contact them waiting or nearly an hour or the phone every time I phone them. Unable to get in touch at all. Finally someone answered and payment arrangement made. Received a red letter the following week …
Keep messing about with my data. Arrested my wages as they ‘lost’ the money I had actually paid and they keep changing my payment options and address and have sent confidential information to a random address that they decided I had moved …
Very cheeky and abrupt could actually hear them laughing in back ground. Would have rated then zero
Called numerous times for a call back never happened. Eventually got through and.offered them a payment and they refused now they r going to arrest my wages. You cannot negotiate with them it’s their way or nothing
Absolute joke of a place, should be closed down with immediate effect. Staff are unpleasant, in need of serious customer service training and management well……. how the person I spoke to got into that position god only knows.
Very helpful staff.
Think they have a phobia of answering the phone. They’ve not answered for two weeks despite urgent pleas for contact.
Absolutely disgusting the way these people speak to you phoning t9 make a payment and he’s demanding more told him I’d be phoning debt advice aye you do that was his reply how do they get away with it??!!
These people are a joke if it’s not that Scott & co sending letters out now it’s this place it’s a bloody joke they pray on people who are on benefits and struggle to meet ends meet
Totally unprofessional and seem to believe they can do as they wish until lawfully seen otherwise
Have been trying to contact them for eight days and still haven’t managed it !
Great, Nuffield said
Poor access no parking except multi storey
Dont think anybody works , can never get a hold of anyone.
Worst customer service I’ve ever experienced
What a load of tossers
Great pub great atmosphere
Couldn’t get through
Terrible waiting time wen u call
Nice friendly staff
Hard to taste a debt collectors
The place were no one wants to visit.
Staff are not helpful
Total joke, just wanting to grab grab grab
Worst phone line ever.
Dirty greedy ballbags pray on the working glass
Really helpful and understandable
Awful customer service
Helpful staff
Scam
lies
Money grabing gits
Sheriff officers