Worcester City Council reviews

Terrible provincial like council. Small budget and inept 35 councillors create an unwanted and useless public monster. Their only interest is carparks and creating air and noise pollution. Need to complain about everything to try to make …

£108 per month. For what? Having my bins empty and the cops doing nothing about the open drug dealing? There’s an old joke about County Hall: “How many people work there?” “About half of them.”

I am utterly disgusted by the response from WCC. Having been overcharged by £48 for a £3.60 car park ticket, as yet I have not received an explanation nor reimbursement. It says on their webpage that this parking fault has been dealt with …

Disgusting The council that lets a member of there departments lie to a vulnerable elderly pensioner who is heartbroken and in very poor health.and upset due and worrying all the time because of what she is being put through by that …

They take repeated transactions from your bank account for a single parking ticket. Over and over again until you have nothing left. What a mess. No action, just holding statements every day apologising. Then taking more money out. Crazy. Do not visit unless you have money to throw away.

Every time I ring the taxi department they never answer the phone , I’ve rang them 3 times in the last 10 days and each time it’s taken me 3-4 hours to get through to them. Why even have such a department when the people working there can’t …

Don’t even think about trying to contact them by phone. I have now spent 90 minutes trying to get through, appalling service.

If you can actually get through to anyone, they are often quite helpful if you schmooze a little. They usually sound utterly jaded and defensive but you can turn them around. The issue is actually getting hold of anyone…The IVR is a joke …

Appalling. Over £1800 a year for council tax and not able to speak with anyone regarding marriages, bins, local services. Website just takes you on a merry-go-round leading to the same pages again and again. Completely unacceptable level of service…

Impossible website. I have recently moved and need a bill to pay my Council Tax. One month on nothing. Tried to call them and all i get is reffered back to the website, and as i haven’t been given an account number i can’t log in. I need to …

This council is institutionally racist. They target black and brown groups and individuals.

Terrible, no point in having employees when you can never speak to anyone.

The lid on my green bin was loose and within 3 days the council came round with a brand new replacement bin and took away the old bin and the rubbish inside it, really good service, thank you

DISGUSTING FILTHY WORCESTER ‘HOPPING’ CENTRE
My wife and I were looking forward to a visit to Worcester on Wednesday of this week, but write to express our disgust at the unavoidable and disgusting amount …

worst service. They just want to collect taxes but do not want to assist you in any way.

first in the queue on the phone for 25 mins , passed to an answering phone , then passed to another answering phone , then passed to the website , website passed me to the council phone again which has an answering phone which directed me …

Thank you for providing the Saturday skips. It’s great for people like me who don’t drive.

Utterly useless. Took so long on phone but still unable to get through to anyone.

Planning department is full of liars who are protected by a corrupt department

One of the worst councils. Its all about making money and not about the walfare of its residents

Beautifull place to be

Ok

I can only comment on the building as a tourist in the city. Quite an old and very well maintained building. It is located on a pedestrian street. Typical English architecture. There are many shops and cafes around.