Worcestershire Royal Hospital average reviews all over the web

3.0
Total Reviews 80

Average reviews from all platforms

Average Rating 3.0

Average reviews from all platforms

  • 5.0
    34
  • 4.0
    7
  • 3.0
    1
  • 2.0
    3
  • 1.0
    35
Worcestershire Royal Hospital reviews breakdown:
Google
3.0
80

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80 Worcestershire Royal Hospital reviews on Google

MF
malcolm freeman 8 months ago on Google
( 5 out of 5 )

Absolutely the very best medical teams and treatment, however the rudest admin staff on planet earth. Mother has seen doctors and social services the former of which wants more tests done and says she must not go back to the care home yet …

SE
Si Eades 8 months ago on Google
( 5 out of 5 )

Huge shout out to everyone in the theatre for the care of my wife during the delivery our baby boy of 10lb 4oz, special thank you to the professional and comforting anethestist through a difficult period. I would just like to say a personal …

KW
Katherine Woods 8 months ago on Google
( 5 out of 5 )

Just amazing support and kindness from the Breast Unit… massive thank you to Claire at reception for making me laugh but special mention to Teresa in the ultra sound department. She was amazing put my mind at rest and again made me laugh …

JW
Jacqueline Watton 8 months ago on Google
( 5 out of 5 )

Being a bank holiday it was very busy. Staff from porters and consultants were amazing, treatment brilliant, even brought round sandwiches, fruit and water. Thank you all

RP
Rachel Phipps 8 months ago on Google
( 5 out of 5 )

Fantastic nurses, doctors and HCA’s as always. Got taken in by WMAS last night who were fantastic were with me within 10 mins. Service in A&E great even though they are very stretched, always service with a smile. Transferred to ward at 2am …

JK
Jem K 8 months ago on Google
( 1 out of 5 )

Visited the hospital due to my doctor sending me .
To an emergency department for a scan. Emergency department my backside!
I waited 5 hours to then be told the scan department now closed . …

J
JB 8 months ago on Google
( 1 out of 5 )

Would give zero stars if i could. Attended at 6pm with my 2 year old to then sit in children’s waiting room for 6hrs to be seen at midnight. Was not busy at all, 2 doctors seeing a patient then 60-90 mins wait to see the next child. Was …

CP
Charlotte Pearson 8 months ago on Google
( 4 out of 5 )

I found the majority of the staff great ( yes there were the odd few that needed to work on their bedside manner. Would like to give a .massize shout out to Nurse Daisy and William. Thank you for looking after me XOXO 😘 …

AE
Alan Eisner 8 months ago on Google
( 5 out of 5 )

I have been to the cardiology department three times, one with a severe heart attack, they were outstanding great doctors and the nurses were wonderful, I am still under their care which remains amazing, I’ve had an icd implant, I am still …

LW
Luke Webster 8 months ago on Google
( 1 out of 5 )

If you want help then you’ve more chance of better medical care from tescos than this hospital. Staff don’t care, they’ve no empathy. Constantly on their phones having a laugh and not actually looking after patients. The whole trust is a joke and should be closed down.

MK
Michael Kl 8 months ago on Google
( 1 out of 5 )

1.
A&E “Accident and Emergency”
Waiting for 4 hours to be checked on. …

BS
Bernice Summers 8 months ago on Google
( 5 out of 5 )

Can I just say a huge thank you to Peggy one of the nurses on Avon 4 who is looking after my very poorly mum at the moment, Peggy is so good with her she is patient and won’t take any nonsense but kind hearted at the same time xx

BM
Blue moon girl 8 months ago on Google
( 1 out of 5 )

Absolutely shocking treatment my father had a stroke and is still waiting for a bed on the ward. My mum and I have had to do all the care ourselves as they are so understaffed. He wasn’t even given his medication. He can’t feed himself so …

LG
Lorraine Gill 8 months ago on Google
( 1 out of 5 )

Absolutely appalling care given to my husband who has had a stroke. We were told by a consultant that he was getting better when actually he had right sided paralysis. He has even fallen out of bed as no one answered his bell and he tried …

EK
E Keen 8 months ago on Google
( 5 out of 5 )

Many thanks to a&e yesterday, especially doctor Singh and his team who looked after our daughter. High quality care during an extremely busy evening. Thank you to everyone on the children’s ward too, you are amazing.

SB
Sue Bennett 8 months ago on Google
( 5 out of 5 )

I needed to attend Worcester A&E after urgent visit to GP ..very busy there but was triaged very quickly and soon getting ECG etc with nurse rapidly taken into to a doctor. Amazing kind and caring treatment from staff who are working under extreme pressure, really can’t thank them enough 👍 bless them all for the wonderful work they do. …

KH
Kings Head 8 months ago on Google
( 1 out of 5 )

Very upset and annoyed with Worcester Royal… a family member who lives in Worcester was taken in by ambulance yesterday afternoon. As he has not yet returned home, we assume he has been kept in, but have no idea which ward he is on, or what …

NB
Natalia1998 B 8 months ago on Google
( 1 out of 5 )

I was waiting 6 hours after blood test and I don’t understand why not bring results at tomorrow? Me with pain in abdomen just stayed here and wait too long, so weird place.

MG
Michelle Graham 8 months ago on Google
( 5 out of 5 )

Having had to go to A&E today and then on to EAC i would like to say a massive thank you to all the wonderful Drs/nurses/porters I met today who helped me. Each and every one of you were delightful in every way, extremely caring, helpful …

MW
Michael Want 8 months ago on Google
( 4 out of 5 )

I was in the cardiology ward last week to have a pacemaker installed, and I can say that the experience was pretty positive. Very friendly and skilled ward staff, and an excellent surgical team who kept me in the picture at all stages. The …

B�
Brad “Bradabong” Hewit 8 months ago on Google
( 1 out of 5 )

Firstly we were told by 111 to go to kidderminster hospital, i had my doubts but the lady on the phone assured me it was the right place to go. On arival we were turned away by the receptionist wuoting we had to go to worcester as an …

SH
shuroog hakami 8 months ago on Google
( 5 out of 5 )

I would like to say thank you to all the workers in the maternity department, especially Dr. Sharif, Dr. Abdul Rahman and the midwives، I felt comfortable and they are very helpful . tomorrow is my operation. I don’t know what will happen, but I felt that I should thank them and they deserve this.

LL
Lush Lash 8 months ago on Google
( 1 out of 5 )

Absolutely disgusting staff . Very poorly run hospital . Take your children elsewhere if they need help and do not have your baby here ! If I told my story you just wouldn’t believe it . I’ve been in 6 different hospitals in the Uk and all …

FW
Fonz Walker 8 months ago on Google
( 1 out of 5 )

Trying to get result of an MRI scan is worse than pulling teeth. Been trying for 2 weeks, no reply from MRI dept or a promise to ring back which doesn’t happen. …

KH
Kathleen Hill 8 months ago on Google
( 4 out of 5 )

Absolutely brilliant experience in Trauma and Orthopaedic this morning. Think we waited about 10 minutes after our appointment time which is most unusual in our experience. Saw Karina about my husband’s knees and she was superb. Understood …

J
jodie 8 months ago on Google
( 4 out of 5 )

Managed to park ok, got seen on time and had no issues.
Parking can be a nightmare here but I had to go early so it was ok.

NR
Nigel Ruff 8 months ago on Google
( 5 out of 5 )

Admitted to A & E on 11/09/22 at 6pm.
Accidental OD on heart meds. So mot on my heart. Allowed home at 11:45pm. In good health. The care was absolutely perfect. Even the stay in the corridors. …

L
Lozzy 8 months ago on Google
( 1 out of 5 )

I would put 0 if possible. Been waiting 24 hours on the phone and in AandE for what I was told would take 6 hours. The toilets are so bad that I will not use them as they are undeniably a health risk and my partner has had to sit outside …

DB
Don Bradley 8 months ago on Google
( 1 out of 5 )

Had a mini stroke (TIA) at 1am and wife called 999. When it arrived was told there was an 8 hour wait in the ambulance before getting in to Worcester A&E but they could take me to Hereford with no wait. Seen straight away at Hereford and although in the hospital for hours had full range of tests (CT, MRI etc). Go there instead!

PM
Pris Mih 8 months ago on Google
( 5 out of 5 )

Very good staff and Very friendly staff. Thank you very much.

EG
El gustavo D 8 months ago on Google
( 5 out of 5 )

I Just wanted to highlight how good the maternity delivery staff, and surgeons are here. …

CH
Caroline Hart 8 months ago on Google
( 5 out of 5 )

Took my 18m in to A&E last week on advice of my GP and they couldn’t have been more helpful. Waited less than 5 minutes before being sent through and my little one was treated and observed for a few hours before being sent home by lunch. …

JJ
Jukie Jennings 8 months ago on Google
( 5 out of 5 )

My dad is currently on the critical care unit, cardiac arrest last Tuesday, we can not thank the team enough, they are caring, understanding, listen, explain and treat my dad with total respect and dignity. Thank you isn’t enough for what you are doing for us as a family 💖💙 …

MO
Margaret O’Callaghan 8 months ago on Google
( 5 out of 5 )

My partner suffered a patella tendon rupture while on holiday in Great Malvern. He was taken to Worcester Royal hospitsl by ambulance, where it was surgically repaired on a Sunday afternoon. Everyone with who we came into contact was so very caring, efficient and friendly, they were a joy to meet!

CW
Cara West 8 months ago on Google
( 1 out of 5 )

If you are having a baby, I hope you are under a continuity team as some staff working directly for the hospital really need to work on their attitudes and how they speak to people. Spoken to like a child, and some staff would rather gossip …

SJ
Steve Jarvis 8 months ago on Google
( 5 out of 5 )

Unfortunate to require a&e services at this hospital and the attention, organisation and professionalism of the staff and department were exceptional. Quickly assessed and extremely well looked after. Fantastic service. Head and shoulders above our local a&e services in Wales!!

JP
Justyna Prusecka 8 months ago on Google
( 1 out of 5 )

About A&E service. I waited for the visit 5 hours with a small number of patients. I suffered a lot, the pain was getting worse every hour, my husband asked for some pain killers because he could not look at my suffering anymore, but no one …

C
Coco 8 months ago on Google
( 1 out of 5 )

My mum was treated appallingly by a so called cardiologist who said there was nothing wrong with her and she should go home and stop worrying, less than 6 weeks later mum died from very the thing he said she didn’t have !! No compassion, care or concern from these people . They do not even deserve 1 star – absolutely disgusting !!!

AJ
Abbey Johnson 8 months ago on Google
( 1 out of 5 )

Complete and utter joke my moms been sat up there all night to be seen nurse was really worried about her temp and then the ECG results when she complained of her breathing and rib pain she has COPD absolute joke to make her wait like this…something needs doing!

JB
Joseph Bradley 8 months ago on Google
( 5 out of 5 )

Hi everyone, i spent 2 weeks in ITU and was treated really well, the nursing staff were amazing. Thanks to my surgeon i am still here. I then spent another 2 weeks in a high dependency ward, the staff were brilliant, I cannot praise Worcester enough. Thanks to all of you xxx

JH
Jahmaine Handley 8 months ago on Google
( 1 out of 5 )

IF I COULD GIVE HALF OF 1% OF A STAR I WOULD
DO NOT ATTEND THIS HOSPITAL!!!!!!!!!!!!!!I
DO NOT ATTEND THIS HOSPITAL!!!!!!!!!!!!!! …

M
Mariyah 8 months ago on Google
( 1 out of 5 )

Have been here for personal and family reasons . Including disease , bereavement , loss and injury. Staff here have no empathy and waiting times are ridiculous. I have worked for NHS and there is very minimal patient care here. …

AF
amie fitzgerald 8 months ago on Google
( 1 out of 5 )

Worst experience I could have ever imagined. Nurse wouldn’t stop my cervical check in triage even when i was screaming and crying I was told to be quiet, I now have PTSD because of it. Had an emergency c section and the staff in the …

JW
Jacquie Whybrow 8 months ago on Google
( 5 out of 5 )

Can’t thank the wonderful staff on icu for everything they did for my husband. Angels come to mind .

OD
Oliver Davies 8 months ago on Google
( 5 out of 5 )

My wife gave birth to our first child at Worcester Royal hospital today, there was complication after complication and we ended up having an emergency cesarean. The care from start to finish was just outstanding. From growtg scans to …

VS
Vanessa Simkin 8 months ago on Google
( 4 out of 5 )

I dislocated my shoulder and went to the royal hospital. What a great experience..they took me in straight away and helped me. Thank you to all doctors and staff.you are all amazing..

GT
Graham Turner 8 months ago on Google
( 2 out of 5 )

Definitely missing the two C,s, Communication and compassion my 21 year old son who’s at Worcester uni was taken in to A@E by he’s friends with concussion luckily was seen within 15 mins. …

MJ
María José Farizo 8 months ago on Google
( 5 out of 5 )

Very good experience.
This isn’t my local hospital but was referred here a few months ago and they’ve taken care of me very very well, more than expected. They’ve even followed up on me every now and then until today.

JB
Jane Bryan 8 months ago on Google
( 5 out of 5 )

5 star treatment from ever single member of staff in A and E and ambulatory emergency care. Efficient, professional, friendly and caring staff. Excellent service . Felt very safe and cared for .

LW
Lydia Watkins 8 months ago on Google
( 5 out of 5 )

Incredible service. All of the staff in A+E were professional, put my partner at ease. We were seen very quickly and kept fully informed the whole way through. My partner was transferred to the Head and Neck ward, where again the service …

BW
Beckie Wood 8 months ago on Google
( 1 out of 5 )

To the woman on reception that got my Father in Law kicked out by security guards this evening…you should be utterly disgusted with yourself. How dare you be like you were to a man who it’s obvious stressed and anxious with worry. His …

AM
Alin Mihai 8 months ago on Google
( 1 out of 5 )

Came in 16:30 at a&e, at 20:00 doctor did papers to admit and do a surgery before 14:00 next day. At 04:45 when writing this, still waiting…..
I presume i can do the surgery in the a&e waiting room. …

DP
Debbie Price 8 months ago on Google
( 1 out of 5 )

I was referred by my GP to Gynae OPD at Worcester Royal Hospital. Prior to attending my appointment I had been examined by Nurse Practitioner, GP , and Consultant at the Alex – they all confirmed that I had got a pea sized lump internally. …

TV
Tarv Virk 8 months ago on Google
( 5 out of 5 )

Came here with my 15 year old daughter, who had been very ill the last few weeks.
They looked after us, assured us, kept us informed and did all the tests so …

MM
Me Me 8 months ago on Google
( 1 out of 5 )

I’m giving 1 star but I wouldn’t give this if I could. Hospital staff Not Professional A Lot Need To Have People Skills And Receptionist Are A Joke They See You Standing Waiting To Be Book In And They Ignore You And Make You Wait until …

BA
Bill Auger 8 months ago on Google
( 1 out of 5 )

The care is excellent BUT the different departments don’t talk to each other and they certainly don’t talk to relatives or next of kin. We have been passed from pillar to post enquiring about my mother’s treatment. If you do change …

DD
Dark Dean 8 months ago on Google
( 1 out of 5 )

Would not send my pet there, discharged me to early and had to go to Redditch 4 days later as I was worse. Now my dad went in last night and it is 1.20pm next day and no one is answering the phone. Disgusting treatment all round. Place is too big with not enough priority staff and to many managers.

L
linda 8 months ago on Google
( 5 out of 5 )

Was so impressed with the efficiency of treatment and caring nursing and medical staff in A&E today. The staff have always worked hard but the changes made to the service flow appears to have made everyone’s job much more effective. …

BA
Biker Aide 8 months ago on Google
( 5 out of 5 )

The doctors, nurses and health workers on the Avon 2 Acute Medicine ward were absolutely incredible with the care and compassion that gave to my late dad. We were kept fully informed at all stages throughout his care and treatment. To …

JT
Jasmine Taylor 8 months ago on Google
( 1 out of 5 )

Waited 16 hours with a slipped disc and for 14 hours I was in a chair which worsened my slipped disc and in a bed for 2 hours then I was discharged without being treated and was told I would be phoned back with an appointment to be seen but …

NB
Nicholas Ball 8 months ago on Google
( 5 out of 5 )

Had surgery here today to remove a submandibular gland and associated saliva stone that has been bothering me for about 10 years. …

JH
James Houghton 8 months ago on Google
( 5 out of 5 )

My daughter was born at the Meadow Birth Centre in 2015. I cannot say enough good things about it. Everything about the place is fantastic, and the staff actually made the birth as pleasant an experience as it could be. To anyone …

TS
Tony Smith 8 months ago on Google
( 1 out of 5 )

Disgusting place. Partner went into labour at 5pm the midwife who attends to us very very rude, when partner asked for pain releif due to contractions she was told she couldn’t have any yet and this was 2 hours into painful contractions. As …

D
Domatche 8 months ago on Google
( 1 out of 5 )

I don’t know what to say…. I’m pregnant in 8 month with painful contractions… They forget about me for 1 hour till I stay in one room and waiting for my results…. They said 5-10 minutes… Then I wait 40 minutes in the pharmacy… And …

LW
Lisa Watts 8 months ago on Google
( 2 out of 5 )

I was told off for not going to the hospital when I felt poorly yet when I did go I was kept for 4 hours in the a and e part dehydrated and told off when finally was taken to maternity for now only being slightly dehydrated (I had drank a …

DS
David Smith 8 months ago on Google
( 1 out of 5 )

1 star and they don’t even deserve that. 6 Times I phoned and was put through the A&E to get an update on my mother who was bought in by Ambulance and all 6 times it was answered and then put down immediately. Not fit for purpose.

AF
Alison Frain 8 months ago on Google
( 5 out of 5 )

I have just been into the Hospital for around five days, having been admitted as an emergency. The care I have received has been superb at every stage. The staff have been efficient, friendly, caring, patient beyond belief, and I felt …

SD
Samantha Durkan 8 months ago on Google
( 1 out of 5 )

My dad was taken to hospital via ambulance overnight & it has taken 3 hours to get someone on the phone to find out where he is and if he’s ok. Unbelievable.

P8
Poz 89 8 months ago on Google
( 2 out of 5 )

There are a lot of great people here but also a fair few poor ones too. Had many negative experiences with the hospital in just a 2 year time period including pre covid. Many problems encountered are NHS wide issues but some were just down …

TS
tim Spragg 8 months ago on Google
( 1 out of 5 )

Terrible place as 1hour 40mins to get out of car park who ever designed this one way system wants being sectioned same with layout of hospital terrible place

PE
Patricia E’son 8 months ago on Google
( 3 out of 5 )

I know the nhs is stretched. I know it’s not the front line to blame. Would I like shorter waiting times who wouldn’t. Did I stress no. I put on a Micky mouse dvd for minime and waited. Staff around if needed. Free snack for tired grown …

LM
Lionel Matthews 8 months ago on Google
( 5 out of 5 )

I was taken to A&E by my wife because I had severe breathing difficulties. I was seen very promptly in A&E and had excellent treatment from both the doctors and nurses. I was admitted to the main hospital and was in there for a week. Again …

NN
Nrt Nrt 8 months ago on Google
( 1 out of 5 )

Answer the phone!!! Im on 70+ weeks waiting list. Close this hospital down. Not fit for purpose in any way whatsoever. …

RC
Rose Craig 8 months ago on Google
( 5 out of 5 )

This hospital treated my late brother with respect care & compassion. I want to say a big thank you to all the doctors & Staff, if i could rate you more than 5 stars I would as you treated my late Brother & made him better. Unfortunately he …

EJ
Emma Jayne Martin 8 months ago on Google
( 1 out of 5 )

My mom had a pre op appointment here today and the whole thing was so disorganized I dont even know where to start! The nursing staff weren’t at all personable or reassuring, mom had to have an ecg and it might as well have been done in …

IJ
Ian Jones 8 months ago on Google
( 1 out of 5 )

This hospital is a joke. Never trust again, they wrongly 2018 diagnosed my stepdad with lump nods cancer, which turned out to be cancer everywhere, died in 3months. Now they hav had my partner in hospital 2021 23rd July. 24hrs they still not got her highly addictive meds, leaving her in a mess.

RS
Roy Stobbart 8 months ago on Google
( 5 out of 5 )

On 1st April I was twice blue lighted from Stourport to Worcester. Both times because I was unable to draw breath – frightening.
On both instances the care given, by ambulance teams, assessment team, nursing …

AB
Angela Brosnan 8 months ago on Google
( 4 out of 5 )

Taken into here on Saturday as was camping in Worcester for the weekend.
From start to finish care and attention was very good.
Special mention to:- …

AH
Ann Hart 8 months ago on Google
( 5 out of 5 )

Yesterday I had a very good experience at Kidderminster Treatment Centre. This was planned surgery. All of the staff were friendly and helpful and I was made to feel that i was in experienced and caring hands. It made the time so much easier. Thank you for looking after me so well.

BB
Bobby Balfour 8 months ago on Google
( 4 out of 5 )

I was taken in by ambulance around 23rd November with terrible back pain. It was decided it was muscular and I was sent home in a taxi with painkillers. It didn’t improve so I was taken in again a week later. I dare say everybody did their …

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