Russells Hall Hospital average reviews all over the web

3.2
Total Reviews 80

Average reviews from all platforms

Average Rating 3.2

Average reviews from all platforms

  • 5.0
    36
  • 4.0
    8
  • 3.0
    3
  • 2.0
    3
  • 1.0
    30
Russells Hall Hospital reviews breakdown:
Google
3.2
80

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80 Russells Hall Hospital reviews on Google

MM
Mohammad Mahmoud 4 months ago on Google
( 4 out of 5 )

I have the honor to work in here for couple of months, it is such a decent hospital, has many hard workers who believes in medicine as a humaine career. …

D�
Deb “Tiggeroo” T 4 months ago on Google
( 5 out of 5 )

I was there with my son last night. It was standing room only and heaving. Everyone we saw were absolutely amazing and looked after my lad so well. One ECG nurse was a little rude to start but soon calmed down and gave a good bedside …

JW
Jill Ward 4 months ago on Google
( 5 out of 5 )

My husband has just had a knee replacement. His care and treatment from all staff from the cleaners, catering, nurses of all levels and the doctors was exemplary. My husband has an additional problem of being registered blind, they made …

TB
That Bearded VR Dude 4 months ago on Google
( 2 out of 5 )

Called main reception number just to confirm what department I’d need to arrive at as I’d miss placed my letter they sent so just wanted to confirm with them. Receptionist was very rude when I explained the situation, just said “Well I …

JG
John Greatbatch 4 months ago on Google
( 5 out of 5 )

I cannot praise Russell’s Hall Hospital enought. In the last 6 months they have helped me out and took care of me three times when I could not get an appointment or any action from my GP practice. …

JK
Jess K 4 months ago on Google
( 3 out of 5 )

Had an elective c-section here (second child). C-section was done one week before due date. My daughter had an underdeveloped liver, but was ok within a few weeks of aftercare. No other complications but felt a little rushed to go home …

KA
Kim Avison 4 months ago on Google
( 5 out of 5 )

Hubby was in coronary care. I can honestly say the care he was given was excellent
The ward staff are amazing they went above & beyond in all treatments. …

LM
Linda Murphy 4 months ago on Google
( 5 out of 5 )

Went into A and E today as my husband had been referred by 111 to check on possible negative effects of an accidental overdose of prescribed medication. I expected to wait for hours but my husband was seen and assessed quickly and we were on our way home within 40 minutes. First class.

KL
Kim Luca Borges 4 months ago on Google
( 5 out of 5 )

Had to visit the paediatrics ED and have an x-ray. All of the nurses and doctors were attentive and well mannered. Very professional and we were out in 2 hours. Thank you for the team that cared for my lad.

RH
Ryan Howard 4 months ago on Google
( 1 out of 5 )

Shocking. First was discharged from A n E, had to return back to hospital. Had knee op. Was constantly given false information in regard to if i was on operation list or not. Once i had operation i was moved onto ward B2. Nightmare, my …

JC
Jimmy Callagan 4 months ago on Google
( 1 out of 5 )

Terrible place that almost killed me, treated for stroke for 3 weeks whilst having seizures and one night I was double dosed whilst I was sleeping. I was transferred to QE who said my liver was screaming as I was given wrong drugs and this …

LF
Lyn Foxall 4 months ago on Google
( 1 out of 5 )

Shocking experience at this hospital with my 85 year old dad – Parkinson’s and a broken hip. So many of the nurses are so amazing and helpful but the one over his ward in B4 is shocking. Leaving him to his own devices. Trying to get him moved.

SL
Susan Lloyd 4 months ago on Google
( 5 out of 5 )

Attended,A E, Not feeling well,I was met by , lovely nurse,who , immediately , made me feel ,in safe hands Doctors , was on hand ,to take me under their Care , After tests was admitted to Cardiology , was met With a lovely Nurse Explained …

MW
Mitchell Waterfield 4 months ago on Google
( 1 out of 5 )

Absolutele joke of an hospital, my partner went to the hospital at 2.30pm with my son who is only 18 months old that was finding hard to breath, spent hours in emergency care, before she had to say something to the nurse, because of long it …

YC
Yvonne Collett 4 months ago on Google
( 5 out of 5 )

Had a skin lesion removed on Wednesday. 4 health care professionals in the room,all very pleasant and put me at ease. Can not fault my experience.thank you all

GW
Garry Wheeler 4 months ago on Google
( 4 out of 5 )

Went for a scan very friendly and helpful nurses. Current road closures on route no fault of the hospital. Russells Hall is a well established hospital.
The lack of investment in all hospitals is apparent, makes one wonder what …

FB
Fozzie Bear 4 months ago on Google
( 1 out of 5 )

NO STARS!! This hospital is the pitts. The staff from the reception upwards are a nasty,, particularly at the Urgent Care Centre. The Drs don’t listen to you and are extremely rude and arrogant. There is a message on the tannoy at the UCC …

SS
Simon Smith 4 months ago on Google
( 5 out of 5 )

Cannot praise staff at AMU highly enough for how they’ve looked after my dad for his last few days. Staff are a real credit to the NHS.
Parking is a nightmare but it’s hard to see what the hospital could do to improve things given the limited space they have

CW
Christine Wood 4 months ago on Google
( 5 out of 5 )

I had a knee op yesterday on ward B21. I can’t praise ALL the staff enough. From start to finish I was treated with respect and dignity. If someone called for help a member of staff came straight away and dealt with request straight away. I …

LW
Lisa Wright 4 months ago on Google
( 5 out of 5 )

Recently my mum was admitted via A&E where the care was amazing
She later was transferred to AMU 2
Where I can honestly say the care was exemplary. Both professional and kind …

SW
Stacey Wade 4 months ago on Google
( 5 out of 5 )

My mom was on ward c7 Station 2 an the nurse I always spoke to with any issues or concerns was more than helpful with solving any concerns or issue as soon as possible nurse bola was an amazing thoughtful an amazing nurse all the time

EQ
eric quinton 4 months ago on Google
( 5 out of 5 )

Russells hall has saved my wifes life twice. Once when she had bacterial meningitis then 7 years later with bowel cancer . Can’t praise them enough on both occasions

JA
Julie Ann Miller 4 months ago on Google
( 1 out of 5 )

Chaos & incompetents. Say one thing then do another. My partner, Waited all day for pain relief. Waiting 9 hours for medication so could be discharged. Patient next to me was in agony waiting for pain relief. Doctors who can’t speak proper …

KB
( 4 out of 5 )

They did a great job looking after my wife after she had an issue with her gall bladder. Very helpful and friendly staff.

EH
Ehsan Hussain 4 months ago on Google
( 1 out of 5 )

My wife had our baby at Russell’s hall this year and her experience was awful . She was told to stay awake all night to watch our sleeping baby and staff were very rude . I have made a complaint . There were a handful of staff that were …

MT
Mark Taylor 4 months ago on Google
( 5 out of 5 )

Went this morning to see consultant re a possible skin problem on my face, consultant excellent. Then had MRSA test and photos taken. Everyone was brilliant. All done and out in 45 mins …

LJ
Les Jukes 4 months ago on Google
( 5 out of 5 )

Short staffed which isn’t fair on the rest of the nurses/ doctors they are run off their feet and work very hard I did have a long wait but I also know that these nurses / doctors are doing their very best to see patients as quickly as possible . A little patience goes a long way .

CF
Carley Fearon 4 months ago on Google
( 1 out of 5 )

Go triage in an ultrasound First tell me something was wrong on the ultrasound then told me differently that the ultrasound was normal first impressions staff seemed really polite last impression seems like staff didn’t know what they were …

SP
Simon Parrott 4 months ago on Google
( 5 out of 5 )

I am currently having eye injections for Wet Macula @ both Russell Hall & Corbett Hospitals. I cannot thank you enough for your kind, professional, and understanding @ both hospitals. This includes the receptionist to the doctor Mr Yousuf & …

TB
The Best 4 months ago on Google
( 5 out of 5 )

Thank you so much for all the doctors, nurses, and all the staff.
I saw staff like this a first-time
This is brilliant . …

AS
Amare S 4 months ago on Google
( 3 out of 5 )

Most nurses here are wonderful, kind and attentive. They go the extra mile to make sure you are happy and comfortable during your stay and I thank them so much. However the reason for the 3 stars is for Dr. Choudry while I had Covid and …

BC
Beth Charlotte 4 months ago on Google
( 1 out of 5 )

The C2 ward is awful!
Took my 3 month old out in the middle off night in a different room without telling me.. she had no name tag on her for 4 days! …

SA
Sarah Alliband 4 months ago on Google
( 5 out of 5 )

I have nothing but praise for how well I’ve been looked after at this hospital, from the communication by the general surgery secretarial team to check in at day surgery, nurses on the ward anaesthetist, surgery team and recovery nurses. Thank you for being so attentive and caring ❤

IK
Inga Kakar 4 months ago on Google
( 1 out of 5 )

I had a call from i believe from booking dep lady initials are CH from this hospital. CH was very brutal, did not listen one word what i was trying to tell her! Was talking over to me all the time didnt stop once only when I asked can i …

JW
john wright 4 months ago on Google
( 1 out of 5 )

Well just managed to book an appointment with my renal doctor, the hospital couldn’t be bothered to book me one again. This is the last time. I wont be chasing them again to see anyone, lost all faith in the whole fecking shambles.

C
Chicketa 4 months ago on Google
( 1 out of 5 )

I had a really bad experience at Russell hall hospital. This was (adult abuse )and should be raised as a safeguarding case. That’s how serious I believe it is .I went in for a day case. Whilst in the admission room got taken to the surgery …

JM
James Myatt 4 months ago on Google
( 1 out of 5 )

A and E absolute shambles – some departments are good but today was awful. A doctor didn’t want to see my wife because she was female and apparently didn’t feel comfortable … they have no clue in those areas

GD
Gareth Devaney 4 months ago on Google
( 5 out of 5 )

Dr I.G in emergency care is brilliant he gave me a full understanding of what was up with the reason I went in and put my mind at ease 10 stars for him and the kind lady on reception 😀 ❤️ …

SH
Shaun Homer 4 months ago on Google
( 1 out of 5 )

absolute rubbish service 3 departments refusing to see a child and no reason given. not enough doctors working when they need to be u cant tell us that 1 doctor is enough to run a whole department if you had more working then you’re wait times would be lower and you wouldn’t be getting poor scores on here would you

U
Ultimateplayaz 4 months ago on Google
( 5 out of 5 )

Great nurses but a shame about the doctors and overwhelmed with “leeches” like most hospitals nowadays

HT
Helen Tottey 4 months ago on Google
( 1 out of 5 )

Multiple drug dosing & prescribing errors and lack of interdepartmental communication. Don’t trust anyone, check, triple check and take names of everyone so they can be held accountable and learn from their errors to improve patient care.

OO
Omotigho Odiase 4 months ago on Google
( 4 out of 5 )

The waiting is something else.but when they fine out you are really ill they give u priority,that is what I like about Russell’s hall hospital.

JB
Jodie Barrett 4 months ago on Google
( 1 out of 5 )

Gave birth to my daughter here August 2022, student midwives everywhere – they were nice & friendly though. Was in labour for over a week & they kept telling me conflicting things (one Midwife said I was in slow labour then others were …

KW
Kevin Wall 4 months ago on Google
( 5 out of 5 )

Went to walk in centre for prescription for antibiotics to treat infection on leg. Expected to wait for a long time as was quite busy, but was seen in under one hour and treated by extremely pleasant and professional staff. I cannot praise the service and staff enough! Excellent facility with service by lovely nurses and office staff.

EK
Erin Kelly Huggins 4 months ago on Google
( 5 out of 5 )

Went to a&e Saturday afternoon with an abscess on my back, I was there for around 4 hours, they got me back in the following morning for surgical removal. I couldn’t be happier with the treatment I received. All the staff were super nice & made me feel at ease.

H
Han 4 months ago on Google
( 1 out of 5 )

Do I have to choose at least 1 star?! Just abandon all hope at the Urgent Treatment Centre. The staff are rude and very unhelpful, particularly the dark haired lady who wears the dark blue scrubs. When you’re reading a letter that states a …

SP
S Parr 4 months ago on Google
( 5 out of 5 )

On Sunday 10th July, I turned up at A&E at 4pm, with Covid complications, high fever and extreme pain in my right Sinus and head. I was drenched in sweat and became hysterical when I saw the 4 hour waiting time. …

LJ
Lyndsey Jones 4 months ago on Google
( 5 out of 5 )

I would like to say a MASSIVE! thank you to all the staff in the SDEC Unit. from the ladies taking details, the ladies giving blood, the consultants. I was made so welcome, treated like I was the most important person in the world and they …

SS
simon stillwell 4 months ago on Google
( 5 out of 5 )

Went in for an operation last Sunday, on a hernia that I was diagnosed with 2 years ago, what with covid and hospitals trying to play catch up i do understand, the wait. …

EB
Ellis Burton 4 months ago on Google
( 5 out of 5 )

The hospital is extremely clean, and the staff are very kind and empathetic towards patients!

SM
sarah mckinley 4 months ago on Google
( 1 out of 5 )

Came in with high BP 206 , high heart rate , risen temp , was supposed to go to A&E department ended up waiting 7 hours to be seen, 2 kids with me , 1 GP for the whole of the urgent walk in center was initially triaged and told I was an …

LH
Leonard Humphries 4 months ago on Google
( 1 out of 5 )

Absolutely diabolical when in a/n Nov 13 happened to me be my birthday went in with kidney stones problem’s in absolutely in agony kept waiting for hours to get pain relief treated like a dog I was quite upset and kept asking for help the …

RW
Richard Whitehouse 4 months ago on Google
( 3 out of 5 )

The care has been fantastic by who ever has treated me today but wow what a dirty place the urgent treatment centre is all windows covered in god knows what from children cigarette butts all over the floor when it’s a none smoking site …

MC
Michael Chapman-Johns 4 months ago on Google
( 5 out of 5 )

I received amazing care from this hospital and the SDEC Unit. However, I witnessed the most horrific behave from one gentlemen who constantly threatened staff over a 7 hours period and wasn’t removed!! I commend the staff for what they had to put up with and the hospital needs to do lore to protect them.

JB
john bennett 4 months ago on Google
( 5 out of 5 )

Visited Day surgery unit today for removal of tooth and a root that the dentist couldn’t get out under local so had to have a general anaesthetic. Everything was perfect from start to finish. Reception staff, ward staff, and student nurse …

RJ
Richard Jackson 4 months ago on Google
( 2 out of 5 )

I’m in hospital at the moment with a rare case of meningitis which has caused many problems including 2 bleeds on the brain.
I would give this hospital 5 stars because the doctors and the nursing staff …

JD
Jack Detheridge 4 months ago on Google
( 1 out of 5 )

Honestly if you’re on deaths door and they want to bring you to Russell’s Hall just go straight to the funeral home. Easily one of the worst NHS hospitals around. I’ve been in and out of this hospital since the age of 10 (now 26) and every …

AS
Ansh Singh 4 months ago on Google
( 1 out of 5 )

7 hours wait .they really need good immigrants .Better off calling omdian doctors do video call and get medicine from there only cost £15

KF
Kevin Fox 4 months ago on Google
( 1 out of 5 )

Admissions answer your phones its the same in every hospital!! It’s disgraceful what is going on.

HS
Hollis Simon 4 months ago on Google
( 2 out of 5 )

8/3/22.Took relative with abnormal heart beat to minors ED at 6pm. Although busy, were first seen within the hour. There were coffee stains on the floor and rubbish left on seats. Tests needed to be repeated and we ended up being there for …

KB
Karl Byrne 4 months ago on Google
( 1 out of 5 )

Car parking is a nightmare. I’ve visited various times recently during the day and each time I’ve been forced to drive in circles around the car park hoping that someone will pull out of a space. The hospital says you get 15 minutes free …

AJ
Amanda Jacques 4 months ago on Google
( 1 out of 5 )

Don’t deserve any stars. My son is currently fighting for his life. After you guys did not check his feeding was right after we told you guys we were concerned. You still discharged and my baby is poorly with a heart problem and has had to …

IA
irshad ahmed 4 months ago on Google
( 1 out of 5 )

un experienced, unhelpful staff. Even don’t know how to speak with the patient. Don’t see any politeness in words. Must need serious training for the staff the how speak with the patient. Shocked to see behavior of the staff , it was very …

CW
Carol Weatherall 4 months ago on Google
( 4 out of 5 )

I recently attended A and E at Russells Hall Hospital as I had trodden on broken glass which resulted in excruciating pain and which developed into Cellulitis.
I cannot praise enough the treatment I received from all I came into contact …

LB
laura b 4 months ago on Google
( 5 out of 5 )

I called 111 with terrible back pain caused from a complication of Covid. They got an ambulance to send me to the Covid place and then from there went to a Covid ward for the night. Every staff member who treated me was absolutely lovely. …

MP
Megan Prior 4 months ago on Google
( 4 out of 5 )

ED Minor injuries were brilliant with my Mum today after she had a repeated fall on a weakened ankle, I think the gentleman who saw to her was called Andrew? He really made her feel comfortable when she has severe anxiety with hospital …

RS
Rob Strachan 4 months ago on Google
( 5 out of 5 )

I can only thank the wonderful people who were involved in my care. Having arrived by ambulance, I was rapidly escalated through the hospital system and was admitted to intensive care with a pulmonary embolism (a big one apparently). …

SS
Sammy Stefano 4 months ago on Google
( 4 out of 5 )

Thank you everyone who looked after me for the 2 days I stayed so close to Christmas! …

NG
Natalie Graham 4 months ago on Google
( 1 out of 5 )

Have nothing good to say. Place isn’t fit for purpose and the patients suffer as a result. Go to a different hospital if you can.

RL
Ronald Lee 4 months ago on Google
( 5 out of 5 )

It was a pleasant experience. The nurses were excellent, and it was my birthday. They all wished me “happy birthday.

H
hooplemott 4 months ago on Google
( 5 out of 5 )

Where to start..
A and E is a nightmare for both patients and staff. Security have to put up with idiots with self inflicted problems as do the nursing staff and Doctors. …

RR
Rayne Richards 4 months ago on Google
( 1 out of 5 )

No care or respect for patients , unorgainsed – waiting time 9 hour just to see a doctor

MA
Molly Anastazia 4 months ago on Google
( 1 out of 5 )

Unfortunately I was referred for heart pains & collapsing – streaming nurse “JGM” at the desk gave me a form to fill in and then even though my problem/injury was on there. Continued to rudely ask me to explain my issue out loud and keep …

LL
Lottie Lawton-Hall 4 months ago on Google
( 4 out of 5 )

This review is only towards the children’s ward as I have had many bad experiences in other wards but the children’s ward was great, clean, helpful, there was activities for my child to do when ever he was being crazy and asking questions …

DH
David Hackford 4 months ago on Google
( 5 out of 5 )

Having never been to this hospital before I was overjoyed with the level of care my wife received from Mr Pathak and all the doctors nurses and associate non clinical staff on B3 we met. …

K
Kiran 4 months ago on Google
( 5 out of 5 )

I had never visited this hospital before, I was referred to B5 – Emergency Surgical Hub yesterday. Each single staff member there was very well mannered! I didn’t feel as though I had met them for the first time. Extremely caring and …

IK
INAAYAH Khan 4 months ago on Google
( 5 out of 5 )

I had my day surgery yesterday at Russell’s hall hospital.

The staff were so lovely and looked after me. I have had encounters with other …

JS
Jaime Skelding 4 months ago on Google
( 1 out of 5 )

I have my own negative experiences being ‘treated’, but the current problem now is no one in the hospital can locate my mother brought in for emergency surgery at 4:30am over 12 hours ago. Bouncing from one department to the next, no one knows where she is. Shambles.

NN
Nicola Nightingale 4 months ago on Google
( 5 out of 5 )

Well just gotta say how lovely the staff from Bay 5 Station 2 and Bay 3 Station 3 was they really looked after me at Russells Hall Hospital. 👏🏻👏🏻👏🏻
Plus was great making new friends or bedpals as I’d rather call them.🥰🥰🥰 …

MC
Mandy Curtis 4 months ago on Google
( 1 out of 5 )

Absolutely shamble of an NHS hospital, patient care is diabolical and needs serious investigation for duty of care and safety and safeguarding

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