Russells Hall Hospital reviews

I have the honor to work in here for couple of months, it is such a decent hospital, has many hard workers who believes in medicine as a humaine career. …

I was there with my son last night. It was standing room only and heaving. Everyone we saw were absolutely amazing and looked after my lad so well. One ECG nurse was a little rude to start but soon calmed down and gave a good bedside …

My husband has just had a knee replacement. His care and treatment from all staff from the cleaners, catering, nurses of all levels and the doctors was exemplary. My husband has an additional problem of being registered blind, they made …

Called main reception number just to confirm what department I’d need to arrive at as I’d miss placed my letter they sent so just wanted to confirm with them. Receptionist was very rude when I explained the situation, just said “Well I …

I cannot praise Russell’s Hall Hospital enought. In the last 6 months they have helped me out and took care of me three times when I could not get an appointment or any action from my GP practice. …

Had an elective c-section here (second child). C-section was done one week before due date. My daughter had an underdeveloped liver, but was ok within a few weeks of aftercare. No other complications but felt a little rushed to go home …

Hubby was in coronary care. I can honestly say the care he was given was excellent
The ward staff are amazing they went above & beyond in all treatments. …

Went into A and E today as my husband had been referred by 111 to check on possible negative effects of an accidental overdose of prescribed medication. I expected to wait for hours but my husband was seen and assessed quickly and we were on our way home within 40 minutes. First class.

Had to visit the paediatrics ED and have an x-ray. All of the nurses and doctors were attentive and well mannered. Very professional and we were out in 2 hours. Thank you for the team that cared for my lad.

Shocking. First was discharged from A n E, had to return back to hospital. Had knee op. Was constantly given false information in regard to if i was on operation list or not. Once i had operation i was moved onto ward B2. Nightmare, my …

Terrible place that almost killed me, treated for stroke for 3 weeks whilst having seizures and one night I was double dosed whilst I was sleeping. I was transferred to QE who said my liver was screaming as I was given wrong drugs and this …

Shocking experience at this hospital with my 85 year old dad – Parkinson’s and a broken hip. So many of the nurses are so amazing and helpful but the one over his ward in B4 is shocking. Leaving him to his own devices. Trying to get him moved.

Attended,A E, Not feeling well,I was met by , lovely nurse,who , immediately , made me feel ,in safe hands Doctors , was on hand ,to take me under their Care , After tests was admitted to Cardiology , was met With a lovely Nurse Explained …

Absolutele joke of an hospital, my partner went to the hospital at 2.30pm with my son who is only 18 months old that was finding hard to breath, spent hours in emergency care, before she had to say something to the nurse, because of long it …

Had a skin lesion removed on Wednesday. 4 health care professionals in the room,all very pleasant and put me at ease. Can not fault my experience.thank you all

Went for a scan very friendly and helpful nurses. Current road closures on route no fault of the hospital. Russells Hall is a well established hospital.
The lack of investment in all hospitals is apparent, makes one wonder what …

NO STARS!! This hospital is the pitts. The staff from the reception upwards are a nasty,, particularly at the Urgent Care Centre. The Drs don’t listen to you and are extremely rude and arrogant. There is a message on the tannoy at the UCC …

Cannot praise staff at AMU highly enough for how they’ve looked after my dad for his last few days. Staff are a real credit to the NHS.
Parking is a nightmare but it’s hard to see what the hospital could do to improve things given the limited space they have

I had a knee op yesterday on ward B21. I can’t praise ALL the staff enough. From start to finish I was treated with respect and dignity. If someone called for help a member of staff came straight away and dealt with request straight away. I …

Recently my mum was admitted via A&E where the care was amazing
She later was transferred to AMU 2
Where I can honestly say the care was exemplary. Both professional and kind …

My mom was on ward c7 Station 2 an the nurse I always spoke to with any issues or concerns was more than helpful with solving any concerns or issue as soon as possible nurse bola was an amazing thoughtful an amazing nurse all the time

Russells hall has saved my wifes life twice. Once when she had bacterial meningitis then 7 years later with bowel cancer . Can’t praise them enough on both occasions

Chaos & incompetents. Say one thing then do another. My partner, Waited all day for pain relief. Waiting 9 hours for medication so could be discharged. Patient next to me was in agony waiting for pain relief. Doctors who can’t speak proper …

They did a great job looking after my wife after she had an issue with her gall bladder. Very helpful and friendly staff.

My wife had our baby at Russell’s hall this year and her experience was awful . She was told to stay awake all night to watch our sleeping baby and staff were very rude . I have made a complaint . There were a handful of staff that were …

Went this morning to see consultant re a possible skin problem on my face, consultant excellent. Then had MRSA test and photos taken. Everyone was brilliant. All done and out in 45 mins …

Short staffed which isn’t fair on the rest of the nurses/ doctors they are run off their feet and work very hard I did have a long wait but I also know that these nurses / doctors are doing their very best to see patients as quickly as possible . A little patience goes a long way .

Go triage in an ultrasound First tell me something was wrong on the ultrasound then told me differently that the ultrasound was normal first impressions staff seemed really polite last impression seems like staff didn’t know what they were …

I am currently having eye injections for Wet Macula @ both Russell Hall & Corbett Hospitals. I cannot thank you enough for your kind, professional, and understanding @ both hospitals. This includes the receptionist to the doctor Mr Yousuf & …

Thank you so much for all the doctors, nurses, and all the staff.
I saw staff like this a first-time
This is brilliant . …

Most nurses here are wonderful, kind and attentive. They go the extra mile to make sure you are happy and comfortable during your stay and I thank them so much. However the reason for the 3 stars is for Dr. Choudry while I had Covid and …

The C2 ward is awful!
Took my 3 month old out in the middle off night in a different room without telling me.. she had no name tag on her for 4 days! …

I have nothing but praise for how well I’ve been looked after at this hospital, from the communication by the general surgery secretarial team to check in at day surgery, nurses on the ward anaesthetist, surgery team and recovery nurses. Thank you for being so attentive and caring ❤

I had a call from i believe from booking dep lady initials are CH from this hospital. CH was very brutal, did not listen one word what i was trying to tell her! Was talking over to me all the time didnt stop once only when I asked can i …

Well just managed to book an appointment with my renal doctor, the hospital couldn’t be bothered to book me one again. This is the last time. I wont be chasing them again to see anyone, lost all faith in the whole fecking shambles.

I had a really bad experience at Russell hall hospital. This was (adult abuse )and should be raised as a safeguarding case. That’s how serious I believe it is .I went in for a day case. Whilst in the admission room got taken to the surgery …

A and E absolute shambles – some departments are good but today was awful. A doctor didn’t want to see my wife because she was female and apparently didn’t feel comfortable … they have no clue in those areas

Dr I.G in emergency care is brilliant he gave me a full understanding of what was up with the reason I went in and put my mind at ease 10 stars for him and the kind lady on reception 😀 ❤️ …

absolute rubbish service 3 departments refusing to see a child and no reason given. not enough doctors working when they need to be u cant tell us that 1 doctor is enough to run a whole department if you had more working then you’re wait times would be lower and you wouldn’t be getting poor scores on here would you

Great nurses but a shame about the doctors and overwhelmed with “leeches” like most hospitals nowadays

Multiple drug dosing & prescribing errors and lack of interdepartmental communication. Don’t trust anyone, check, triple check and take names of everyone so they can be held accountable and learn from their errors to improve patient care.

The waiting is something else.but when they fine out you are really ill they give u priority,that is what I like about Russell’s hall hospital.

Gave birth to my daughter here August 2022, student midwives everywhere – they were nice & friendly though. Was in labour for over a week & they kept telling me conflicting things (one Midwife said I was in slow labour then others were …

Went to walk in centre for prescription for antibiotics to treat infection on leg. Expected to wait for a long time as was quite busy, but was seen in under one hour and treated by extremely pleasant and professional staff. I cannot praise the service and staff enough! Excellent facility with service by lovely nurses and office staff.

Went to a&e Saturday afternoon with an abscess on my back, I was there for around 4 hours, they got me back in the following morning for surgical removal. I couldn’t be happier with the treatment I received. All the staff were super nice & made me feel at ease.

Do I have to choose at least 1 star?! Just abandon all hope at the Urgent Treatment Centre. The staff are rude and very unhelpful, particularly the dark haired lady who wears the dark blue scrubs. When you’re reading a letter that states a …

On Sunday 10th July, I turned up at A&E at 4pm, with Covid complications, high fever and extreme pain in my right Sinus and head. I was drenched in sweat and became hysterical when I saw the 4 hour waiting time. …

I would like to say a MASSIVE! thank you to all the staff in the SDEC Unit. from the ladies taking details, the ladies giving blood, the consultants. I was made so welcome, treated like I was the most important person in the world and they …

Went in for an operation last Sunday, on a hernia that I was diagnosed with 2 years ago, what with covid and hospitals trying to play catch up i do understand, the wait. …

The hospital is extremely clean, and the staff are very kind and empathetic towards patients!

Came in with high BP 206 , high heart rate , risen temp , was supposed to go to A&E department ended up waiting 7 hours to be seen, 2 kids with me , 1 GP for the whole of the urgent walk in center was initially triaged and told I was an …

Absolutely diabolical when in a/n Nov 13 happened to me be my birthday went in with kidney stones problem’s in absolutely in agony kept waiting for hours to get pain relief treated like a dog I was quite upset and kept asking for help the …

The care has been fantastic by who ever has treated me today but wow what a dirty place the urgent treatment centre is all windows covered in god knows what from children cigarette butts all over the floor when it’s a none smoking site …

I received amazing care from this hospital and the SDEC Unit. However, I witnessed the most horrific behave from one gentlemen who constantly threatened staff over a 7 hours period and wasn’t removed!! I commend the staff for what they had to put up with and the hospital needs to do lore to protect them.

Visited Day surgery unit today for removal of tooth and a root that the dentist couldn’t get out under local so had to have a general anaesthetic. Everything was perfect from start to finish. Reception staff, ward staff, and student nurse …

I’m in hospital at the moment with a rare case of meningitis which has caused many problems including 2 bleeds on the brain.
I would give this hospital 5 stars because the doctors and the nursing staff …

Honestly if you’re on deaths door and they want to bring you to Russell’s Hall just go straight to the funeral home. Easily one of the worst NHS hospitals around. I’ve been in and out of this hospital since the age of 10 (now 26) and every …

7 hours wait .they really need good immigrants .Better off calling omdian doctors do video call and get medicine from there only cost £15

Admissions answer your phones its the same in every hospital!! It’s disgraceful what is going on.

8/3/22.Took relative with abnormal heart beat to minors ED at 6pm. Although busy, were first seen within the hour. There were coffee stains on the floor and rubbish left on seats. Tests needed to be repeated and we ended up being there for …

Car parking is a nightmare. I’ve visited various times recently during the day and each time I’ve been forced to drive in circles around the car park hoping that someone will pull out of a space. The hospital says you get 15 minutes free …

Don’t deserve any stars. My son is currently fighting for his life. After you guys did not check his feeding was right after we told you guys we were concerned. You still discharged and my baby is poorly with a heart problem and has had to …

un experienced, unhelpful staff. Even don’t know how to speak with the patient. Don’t see any politeness in words. Must need serious training for the staff the how speak with the patient. Shocked to see behavior of the staff , it was very …

I recently attended A and E at Russells Hall Hospital as I had trodden on broken glass which resulted in excruciating pain and which developed into Cellulitis.
I cannot praise enough the treatment I received from all I came into contact …

I called 111 with terrible back pain caused from a complication of Covid. They got an ambulance to send me to the Covid place and then from there went to a Covid ward for the night. Every staff member who treated me was absolutely lovely. …

ED Minor injuries were brilliant with my Mum today after she had a repeated fall on a weakened ankle, I think the gentleman who saw to her was called Andrew? He really made her feel comfortable when she has severe anxiety with hospital …

I can only thank the wonderful people who were involved in my care. Having arrived by ambulance, I was rapidly escalated through the hospital system and was admitted to intensive care with a pulmonary embolism (a big one apparently). …

Thank you everyone who looked after me for the 2 days I stayed so close to Christmas! …

Have nothing good to say. Place isn’t fit for purpose and the patients suffer as a result. Go to a different hospital if you can.

It was a pleasant experience. The nurses were excellent, and it was my birthday. They all wished me “happy birthday.

Where to start..
A and E is a nightmare for both patients and staff. Security have to put up with idiots with self inflicted problems as do the nursing staff and Doctors. …

No care or respect for patients , unorgainsed – waiting time 9 hour just to see a doctor

Unfortunately I was referred for heart pains & collapsing – streaming nurse “JGM” at the desk gave me a form to fill in and then even though my problem/injury was on there. Continued to rudely ask me to explain my issue out loud and keep …

This review is only towards the children’s ward as I have had many bad experiences in other wards but the children’s ward was great, clean, helpful, there was activities for my child to do when ever he was being crazy and asking questions …

Having never been to this hospital before I was overjoyed with the level of care my wife received from Mr Pathak and all the doctors nurses and associate non clinical staff on B3 we met. …

I had never visited this hospital before, I was referred to B5 – Emergency Surgical Hub yesterday. Each single staff member there was very well mannered! I didn’t feel as though I had met them for the first time. Extremely caring and …

I had my day surgery yesterday at Russell’s hall hospital.

The staff were so lovely and looked after me. I have had encounters with other …

I have my own negative experiences being ‘treated’, but the current problem now is no one in the hospital can locate my mother brought in for emergency surgery at 4:30am over 12 hours ago. Bouncing from one department to the next, no one knows where she is. Shambles.

Well just gotta say how lovely the staff from Bay 5 Station 2 and Bay 3 Station 3 was they really looked after me at Russells Hall Hospital. 👏🏻👏🏻👏🏻
Plus was great making new friends or bedpals as I’d rather call them.🥰🥰🥰 …

Absolutely shamble of an NHS hospital, patient care is diabolical and needs serious investigation for duty of care and safety and safeguarding