Devitt Insurance FAQs
I've tried calling every day for the past week and have just given up after being on hold for an hour every time. What is going on? I want to make a minor change to my policy but am just finding impossible to get through?
I have the same issue not getting any response. one of the worse call center no response even for the email its been 4 days now.
Why don"t you answer the phone 20 mins hanging on hold. Gave up. You must lose business
I find email is the best way.
I've been calling continously for the last 2 days; left 3 call back requests; and sent 2 emails asking them to get back to me. No response at all and it just doesn't look right to me. Does anybody know what's going on? Have they closed down?
I haven't had any trouble calling them .
Do you do multi-bike insurance?
Yes you can. When my husband had two bikes, he had them on one policy.
Is there another number? They are not answering or calling me back. I have also sent them an email
The company is very disorganised with an amazing director and heritage. However, the new employees are disregarding the culture and history of the company. Consequently, they have been brought out by Gallagher so expect magic very soon.
Hi
Can u do food insurance on motorbike as well.
Plz let me know
Thanks
Shahzad baig
When will my insurance start
Do they actually answer the phone?
After a few hours I do it online with these guys
They are shocking I've emailed them telling them to cancel my policy they soon got back to me then,but now I want to add another bike to my policy can't get in touch with them so can't ride the bike, Now I am cancelling my policy cowboy outfit
How would you feel if you lost your motorcycle in a garage fire and your insurer made an offer that wasn't enough to buy back the incomplete burnt salvage?
Sorry for your loss but unfortunately the claim amount you receive is down to the insurance company and not the broker
Weeent ridiculously high for me
I have now been on the phone to Devitt 17 times at all different times of the day, WHAT IS GOING ON HERE!!!! How do I make contact with them ..do they want my business or not been with them for years
Crazy
Yeah, I sit on the phone for an hour and then hang up. Sent them an email and asked them to call me back. They called about 48 hours later.
Is the company's number not working? I have tried several times on different devices and I am at my wit's end with it. Anyone else with this experience?
Not sure never tried to ring them yet
Why do you refuse to answer your phone?
Are you still in business?
Awful customer service is the result of cheap quotes.
I suppose you get what you pay for.
Mine was straight through, easy set up from Devitt
it is now wed and still waiting for the call someone said on monday i will get one but still wiating for it, i would like to know the price ti ensure my harley with a trailer
Good luck with that one I would try calling them after 6.30pm that's what I did.
I have been trying to contact you for 3 days to make a policy change - most calls are well over an hour - how do you expect to retain customers if you dont answer the phone or employ enough people to answer calls?
Try about 6.45 that's how I got through.
Why does no one answer the phone. I was due to renew but am going to cancel as I can not contact anyone.
There having a lot of calls and ask people to be patient
I also have spent over 6 hours on hold and have not been answered also sent emails.still no answer..very unprofessional.
Complain to the FCA if you are unhappy with the way they are running their business.
I did mine online, found it easier than phoning them up ??
Why does no one anser the phone ?
5 hours on hold the other day. Needed to change my bike over so needed the hold ?? only took 5 minutes when they eventually answered.
Devitts have auto renewed my insurance for motorcycle, which I did not authorise. They are not responding to any of my calls or emails. How do I get a refund?
I'm exactly the same. Got my new bike and can't ride it because I can't change my policy over. Why do they not return calls, emails and fb messenger.. Think a new broker is needed, this is unacceptable ??????
Again, I would agree - why do you not answer the phone???
On hold and then when looks like you are going to connect, it disconnects so you have to try all over again.
Buy insurance elsewhere as impossible to get hold of customer services
why have i not been answered in any of my emails, or had replies to any of my phone calls?
After holding on the phone to for an hour to make changes to my policy I was just cut off! If I want to cancel now because my details have changed and I can't run this by you,how, exactly, am I supposed to do this if I can't get in touch with you??
called for a total of 7 hours over 3 days & no-one picks up ? GGGRRRRR
Really cheap and easy to do
do you give impound insurance services?
Who is the preferred windscreen replacement company