J
Jamie
9 months ago on 1023
( 1 out of 5 )
Avoid! Cost us thousands due to their incompetence. Took 11 months to do remortgage. Wrong documents. Other customers private info sent to our mortgage lender. Ended up on variable for 7 months costing us thousands because they can’t do their job properly
I was forced to go with Optima Legal by Halifax and after reading the reviews here, not gonna lie, I was very worried that it would be a giant mess. However, my personal experience with Optima Legal was honestly really easy and stress free. …
Impossible to deal with an 1.5 hours on the phone to try and get through, everything is online and nothing ever happens i am 3 months into the current process. Someone needs to sort this company out, its unacceptable to treat customers …
I just can’t waste anymore of my valuable time on this company but having said that our experience is all of these one star reviews and more. As they have said “one star is too much! ” It Seems they are incapable of anything other than a …
Absolutely terrible company and I would not recommend using them at all. I’m at risk of losing my mortgage offer as we are now almost 6 months down the line because they don’t pull their finger out and they genuinely don’t care about your …
If I could rate 0 I would. Our buyers are using Optima Legal and they have caused so many delays we are about to lose our inwards purchase due to such inefficiencies within their company. They have no sense of urgency, no logical processes and take forever to respond to anyone – if they respond at all. Atrocious.
J
Jamie
9 months ago on 1023
( 1 out of 5 )
Avoid! Cost us thousands due to their incompetence. Took 11 months to do remortgage. Wrong documents. Other customers private info sent to our mortgage lender. Ended up on variable for 7 months costing us thousands because they can’t do their job properly