Quick Mobile Fix FAQs
Dear Chinedu Emechebe
You promise a 14 day refund policy........
42 days today, promised 21st Aug, 28th Sep, now 26th October.
Resolver claim put in yesterday and now legal action will commence unless a refund is in the account today or tomorrow.
Ordered a phone in nov 2020 with 24hr delivery. 4 weeks later still no phone so cancelled the order. After lots of chasing advised that refund would be received by 11th Feb. Guess what????? Still waiting! SCAMMERS
Mine came quite quickly but I think It did say if you havent got your delivery details within 10 days then to call them..
Excellent seller. Great products and reliable service.
I'll definitely purchase again.
Thanks for your kind words, Andy! We hope to see you again soon :)
Thanks,
QMF
This is shocking I've placed an order on the 3rd December for my daughter's xmas and still it ain't arrived plz be cautious when ordering from them
And mine and the product was exactly wot it said on the tin.
Why is my phone which i've ordered over a month ago not arrived? Customer service very poor at replying to emails.
seems strange I ordered a phone on Friday and it was delivered on Tuesday,try phoning them instead of email.
I bought a phone and I love ir
We're glad to hear you've had a good experience!
Thanks,
QMF
Is this a legitimate website?
I would love to purchase a Iphone 7 Plus(32gb) as the price is great. However...
From the reviews I've read, this seems like a scam.
I purchased from them before 3 times and it all worked well, good products
Thanks for your reccomendation, Drew!
Many thanks,
QMF
I cannot find a telephone number for quick mobile fix ? Can anyone help ? Why would you not put a number on your website?
How long does it take for a refundashible phone to come to Ireland
I'm not sure, I bought two phones and they took approx between 1 -10 days,. They were both refurbished I phones and both were in immaculate condition. Pleased with them
how long does it take to deliver after purchasing.
It took about 3 weeks for me. We have ordered twice from them. IPhone 7 (Aug) iPhone 6s and a Galaxy s6 (Nov).
It is a scam - I order a iPhone 7 in September and it didn't arrive and still waiting for a promised refund - was promised a refund would be paid in December, then January and now February!! DO NOT USE THESE PEOPLE. I got a great deal on a refurb with Gif Gaf, delivered within 2 days - great service
Trust me mate, we ain't getting our refund! I am also in the same boat.
I purchased a iPhone mid February: beginning of April after many email, I cancelled the order as it was still not dispatched after more than 6 weeks. I am still waiting for my refund despite 14 days money guarantee!
Hi, is anybody else here due a refund for a phone they paid for which was never delivered? It's been three months now?
It is a scam - I ordered an iPhone 7 in September and it didn't arrive and still waiting for a promised refund - was promised a refund would be paid in December, then January and now February!! DO NOT USE THESE PEOPLE. I got a great deal on a refurb with Gif Gaf, delivered within 2 days - great service
How long time u delivery can u find me x
Delivery is next working day for mainland UK.
Thanks,
QMF
sorry to hear about this. we are all in the same boat, although you have paid a lot of money.
Why, when you fail to deliver a phone (in 34 working days) do you refuse to refund immediately when the fault is yours and your customer needs the money back to buy a phone that you failed to deliver?
If Any Retailer refuses a Refund in the event of u returning an item u have bought online or other Valid Claim Jus claim funds Back ?? thru ur Credit Card Provider or Bank 4 debit cards
No Worries
How many other people have been ripped off by these shysters?!
It is a scam - I ordered an iPhone 7 in September and it didn't arrive and still waiting for a promised refund - was promised a refund would be paid in December, then January and now February!! DO NOT USE THESE PEOPLE. I got a great deal on a refurb with Gif Gaf, delivered within 2 days - great service
Can anyone tell me how this shocking company are still trading when they seem to take people's money and not deliver the product paid for ??
I know. I ordered a phone and still haven't received it. Just excuses of staff shortages. Must take a lot of time to post a phone. Wish I had seen all the bad reviews before ordering off them. Why have trading standards not shut them down. They take your money quick enough.
I have not been refunded since May 2020. What is going on?
Do not trust this company, since February I am waiting for a refund and until today they have not done it. They always get another date and nothing.
Why are you not refunding me or others?. Your company should be shut down since you have not refunded my this is against customer rights and is a criminal offense so I will report you to the police and other bodies who protect customers.
Still waiting for my refund on phone i ordered back in February.
Been made false promises more than once with dates .
Numerous emails sent and still waiting .
Can anybody help with how to go about this ?
My order has been with you for 13 working days, 17 in total'. I notice several other people have had similar problems. When can I expect my order? ID323316
In Nov 2020 paid in full for a IPHONEX which you had not supplied by Dec 2020 , why is it you are saying the refund will not be until 25 Jan, and considering all the broken promises in the last two months I am not sure you will ever make a refund