Quick Mobile Fix average reviews all over the web

1.2
Total Reviews 80

Average reviews from all platforms

Average Rating 1.2

Average reviews from all platforms

  • 5.0
    3
  • 4.0
    0
  • 3.0
    0
  • 2.0
    1
  • 1.0
    76
Quick Mobile Fix reviews breakdown:
Google
1.2
80

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80 Quick Mobile Fix reviews on Google

OE
Olufemi Emiloju 9 months ago on Google
( 1 out of 5 )

i order for iphone x from the quick mobile fix for good 2 years they refuse to refund my money, the address on the website is scam. i was at the address 41-43 Roebuck road Illford. they have shut down. and going to report the company to Met Police for the scam. please people should not fall victim oh

BK
Bartlomiej Koziol 9 months ago on Google
( 1 out of 5 )

I’m warning everyone from this company. Sent a iPhone XS to fix in February 2021 and till this day I don’t have my phone. I visited the address which was stated and the company got shut down months ago. Unfortunately I have to report this for scamming and fraud .

LJ
Laksh Joshi 9 months ago on Google
( 5 out of 5 )

I recently sent my iPhone with a broken charging port in for repair. The Freepost postage label made sending in the device easy. The repair was carried out to a high standard and for a reasonable price. The ability to use a rental phone …

HL
Hanh Luu 9 months ago on Google
( 1 out of 5 )

Don’t buy anything from them. They are fake. They are cheating you. I bought my phone from 10/12/2019.they said I will receive in 7 days. But I’m waiting until nearly 3 week. When I receive them screen been broken already. I returns then …

IC
Ivory Carney 9 months ago on Google
( 5 out of 5 )

Quick lives be their name. Wonderful worker Sean who assisted me with my son iPhone and purchasing a case.

EB
Ellie Brown 9 months ago on Google
( 1 out of 5 )

In July I sent my phone off for a new screen replacement. It says 24 hours, it took them 3 weeks to replace it and send it back. When it eventually came back the screen was faulty, had a mind of its own and the sensitivity was unbelievable. …

RL
Renzo Luci 9 months ago on Google
( 1 out of 5 )

They are by far the worst company I have ever dealt with. Ordered an iphone in Jan 21 . After waiting for 2 weeks I still had no phone so I cancelled the order and went elsewhere. I got the same phone within 48hours . …

KM
KASIA MAJDA 9 months ago on Google
( 1 out of 5 )

Hi, i have placed an order on 22/11/2020 , with a view of getting the phone within next two weeks. Due to current situation i do understand there were delays, however response from company very poor with no indicative dates at all. In the …

VB
Vaughan Bateman 9 months ago on Google
( 1 out of 5 )

The name of this Company is wrong. There’s nothing quick about it. I ordered a phone, they said it would arrive in 10 days. At least 4 weeks later – still no phone. I cancelled the order and asked for a refund. In the meantime I ordered …

LH
Linda Heyes 9 months ago on Google
( 1 out of 5 )

I ordered an iPhone 6. It came very quick. When I took the phone out of the packet (no box) it looked in good condition. But the went to remove the plastic screen protector, I found the screen cracked. I got in touch with the company and …

AJ
Adam Janaway 9 months ago on Google
( 1 out of 5 )

SCAM. Ordered a refurbished phone online in December 2020. So long passed after ordering with no sign of the product I requested to cancel the order. I’ve been told consistently I would have a refund by x date. And then consistent told …

MD
Mike D 9 months ago on Google
( 1 out of 5 )

*UPDATE* the seller has not responded to any emails in the last few weeks, after a quick search about the business I’ve since discovered the owner of this business has been visited by trading standards after multiple reports of situations …

AS
ajay sharma 9 months ago on Google
( 1 out of 5 )

Everyone please don’t use this company unless you can wait months for a REFUND. I bought iPhone X back in April for my daughter. Which never arrived in 14 working days as they stated. Waited for 30 days still no phone . Emailed to cancel …

RC
Rory Coyne 9 months ago on Google
( 1 out of 5 )

I ordered a phone in September from Quick Mobile Fix. They assured me it would be delivered within two weeks of purchase. Over a month had passed with still no sign of it. QMF were very unhelpful and downright dishonest when I asked them …

PS
Paul Silverthorne 9 months ago on Google
( 1 out of 5 )

My son has ordered phones from here before and they had been OK. So I got him to order one again mid December for a Christmas present. Similar to other reviews. It did not arrive until mid January after a lot of chasing. I had ordered the …

JQ
jane quilley 9 months ago on Google
( 1 out of 5 )

Still waiting!!! Ordered a phone in feb 2021, never arrived when promised, so requested a refund in April 2021. It’s now September and still waiting for my refund! I sent lots of emails and all I get told is” due to Covid”. I wish I had …

DW
Daniel Wright 9 months ago on Google
( 1 out of 5 )

Ordered a phone – was surprised to see it said I’d have to wait 7 business days for dispatch as most competitors do next day delivery. 7 business days came and went. I heard nothing. I emailed and was told that “the batch had failed …

KP
kerry powell 9 months ago on Google
( 1 out of 5 )

I ordered two phones in November last year as Xmas gifts. It stated they would be delivered between 7-10 working days or possibly sooner. I had to contact them 3 weeks later as I had no update, to be told that due to “COVID-19” their QC …

JS
Julie Stevenson 9 months ago on Google
( 1 out of 5 )

I ordered a refurbished mobile phone in September 2020. I never received my order after several weeks. I cancelled my order, which was made very difficult. I then had to buy a phone from elsewhere. …

PK
Paul Keigher 9 months ago on Google
( 1 out of 5 )

Don’t ever buy anything from Quick Mobile Fix!! I ordered 2 phones as Christmas presents for my children at the beginning of December 2020, and they promised to send them within 7-10 days. I didn’t receive them in December and they promised …

MT
Michelle Thompsons 9 months ago on Google
( 1 out of 5 )

0ne star is to much for this company…
I’m still waiting for a refund from a phone that was never even dispatched…
I ordered a phone for my 8 year old daughter at the beginning of November plenty …

LC
Luke Clarke 9 months ago on Google
( 1 out of 5 )

I purchased a phone for £460.00 on 19/06/20.
By the 29th the phone still hadn’t been delivered and had no response on when it would be delivered. …

HA
Hair at No.8 9 months ago on Google
( 1 out of 5 )

It’s not even worth one star to be honest! I ordered an iPad off them for £139.99 as it was refurbed, on 31.10.2020. I waited 3 months for delivery even though they told me it was out for delivery not long after I had ordered. It never came …

JH
Jen Herrington 9 months ago on Google
( 1 out of 5 )

DO NOT USE THIS COMPANY – I ordered a phone back in October 2020 and we are still trying to get a refund despite being promised this within 14 days of cancellation, after the phone never arrived. If you look through these reviews you will …

ME
Millie Edwards 9 months ago on Google
( 1 out of 5 )

Awful awful company. Couldn’t think of anyone worse to buy a phone off of. Ordered a phone in December with 7 day shipping and nothing arrived. Emailed in January and said I would have my phone by the end of the week. Got to mid-February …

JT
Jess Tricker 9 months ago on Google
( 1 out of 5 )

I bought a refurbished phone from Quick Fix Mobile and I would never do so again. I had so many problems with the screen not working in certain places and when received after being ‘repaired’ it had actually made the problem worse. I sent …

RB
Rebecca Barnard 9 months ago on Google
( 1 out of 5 )

The phone I ordered took over a month to arrive. The phone they sent didn’t work from the outset, the charging port was faulty and the battery life poor. I was locked down in Spain, and contacted them immediately to let them know there was …

JH
Jane Hourigan 9 months ago on Google
( 1 out of 5 )

I don’t like to leave a negative review but I’m left with no choice.

We purchased a reconditioned iphone X for our daughter’s birthday and Xmas …

TS
Tony Smith 9 months ago on Google
( 1 out of 5 )

Ordered phone on 20 Feb with delivery said to be max 7 days later but they say they try to be quicker than that. Still no phone a month later, despite several requests, so we cancelled the order. They take the money off your credit card …

HS
H Salvage 9 months ago on Google
( 1 out of 5 )

Do not use, check reviews here and on Trust pilot first. I ordered a phone in November’20 for my daughter’s Christmas present. Was suppose to be delivered within 10 working days. When it wasn’t I contacted them, I received an email stating …

JH
Jac Hales 9 months ago on Google
( 1 out of 5 )

I ordered a phone from this company and required fast delivery, however they never responded to my initial email asking about how long my delivery would take. I then asked for a refund by email when I didn’t receive a reply, to which they …

PD
Paige Dos santos 9 months ago on Google
( 1 out of 5 )

when my daughter broke my old phone it took me months to be able to order a new one I had to save up £300 (which is a lot of money when you’re a single mum). I bought an iPhone 8 Plus from quick mobile fix and it took 41 days to be …

AM
Ali Morris 9 months ago on Google
( 1 out of 5 )

**UPDATE** Five months on from ordering a £465 phone and I received a full refund via my bank yesterday. The chargeback process took just over two months from 16 April to 26 June. Would recommend that anyone awaiting a refund from QMF to go …

KD
Kate Dennison 9 months ago on Google
( 1 out of 5 )

No stars for this company. Initially had a good experience with them and bought two refurbished phones with no issues except waiting more like a month for delivery rather than 10 days. …

WP
w pope 9 months ago on Google
( 1 out of 5 )

If I could give them 0 stars I would. Ordered my phone in February and after 14 days never received my purchase. Over £150 and in May I’m still waiting for a refund and apology. They kept delaying my order delivery time and then canceled my …

AS
Amy Sexton 9 months ago on Google
( 1 out of 5 )

DO NOT ORDER FROM THUS COMPANY. I thought reading the reviews that they would be reliable but no it has been a nightmare of a month. I ordered a phone on 17th of March and an estimated 2-4 day dispatch. I received and email a week later …

DW
Debbie White 9 months ago on Google
( 1 out of 5 )

Like some of the previous reviews. I recently experienced a very disappointing experience when ordering a refurbished phone for my autistic son. Quite surprised to see on my order confirmation that I’d have to wait 7 business days for …

BH
Belle Howard 9 months ago on Google
( 1 out of 5 )

THEFT OF £450!!!

I purchased a iPhone 8 Plus from Quick Mobile Fix – on 15th July I ordered a …

KL
Keshia Luboya 9 months ago on Google
( 1 out of 5 )

READ REVIEWS BEFORE BUYING ANYTHING

If I could give 0 stars, I would have by now. They are frauds. I ordered an …

RO
Roisin O’Byrne 9 months ago on Google
( 1 out of 5 )

THEFT!!!!

Avoid at ALL costs. If you are waiting for a refund contact your bank about a …

DK
david king 9 months ago on Google
( 1 out of 5 )

DO NOT USE THIS COMPANY.

Ordered two iPhones from this company and was told 7-10 working days. After a …

JM
Jim McLaughlin 9 months ago on Google
( 1 out of 5 )

DO NOT TRUST THIS COMPANY. I first ordered my phone on 1 March. They advertise that they will dispatch within 7-10 days. 11 days on I looked at the tracking data; it said that the order was still being prepared but when I chased their …

DW
D W 9 months ago on Google
( 1 out of 5 )

Ordered and paid, 7 days passed received no updates so emailed to chase up dispatch. Was told to wait 10 working days for it to be sent, still nothing so chased again. Received a reply to advise there was a delay and was going to be a few …

JD
Joe Dunne 9 months ago on Google
( 1 out of 5 )

I ordered a phone from Quick Mobile Fix to replace a lost one – after browsing, I only picked them as they were significantly cheaper, which was a plus. …

BH
Bobbie Heeks 9 months ago on Google
( 1 out of 5 )

Bad service! My father ordered a device on the 5/10, and still no message to state that the device has been shipped. We have been in contact with the company on a number of occasions to ask where the item will be here or if it has been …

SW
Steven Wray 9 months ago on Google
( 1 out of 5 )

AVOID! Ordered an iPhone XS on 19 SEP 20, paid £479.99 luckily on credit card. Phone did not arrive, 38 emails later with numerous excuses from QMF, I cancelled my order in October and was promised a refund within 14 days. I have received …

SA
Sheila Allen 9 months ago on Google
( 1 out of 5 )

Shocking experience.
Impressive selection of phones, however having placed my order I had had no notification of dispatch. Having contacted customer service I was told the phone I …

GB
Germit Bhaker 9 months ago on Google
( 1 out of 5 )

Quick Mobile have sold me a IPhone XR last year on 20/10/2020 and it was faulty as the touch wasn’t working at all and when contacting Quick Mobile, they then advised me to send back to be repaired. I sent it to the repair center 41-43 …

PK
Phil Kemp 9 months ago on Google
( 1 out of 5 )

DO NOT PURCHASE ANY PRODUCTS FROM THIS COMPANY
I ordered a refurbished iPhone 7 from this company. I was informed it would take 7 working days to deliver. This then turned into 14 working days and after …

DJ
Donna Jacobo 9 months ago on Google
( 1 out of 5 )

Terrible company, do not use. I have waited 23 days for my phone to be delivered. I paid £400 for my daughter’s birthday present and it has been one excuse after another. Made an official complaint, no response. Asked for someone to …

MK
Martin Keenan 9 months ago on Google
( 1 out of 5 )

Undelivered. Very poor order turnaround time. After a month of waiting I decided to cancel. No refund received yet. …

PC
Peter Carew 9 months ago on Google
( 1 out of 5 )

I applied for this companies services via laybuy to repair my phone.
4 weeks later I still have no way of sending my phone as they was supposed to send me an envelope to enable me to send a phone for repair. …

LB
Lily Bosworth 9 months ago on Google
( 1 out of 5 )

AVOID! Similar to many of the other reviews, I submitted an order in December for Christmas and it was never dispatched. I gain the company plenty of opportunity to have the item dispatched and the constant excuse of COVID-19 difficulties …

T
Tr1ck5ter 9 months ago on Google
( 1 out of 5 )

Do not make the mistake of purchasing here like I did! I’ll keep it as short as possible.. Slow to arrive, phone was faulty after 2 days of use (460 pound iPhone X) refund took 2 months of which I had to seek legal action and contact the …

AK
Anthony Kerslake 9 months ago on Google
( 1 out of 5 )

So disappointed and angry at the service I am getting. I should have listened and taken notice of the other reviews and not used Quick Fix Mobile. I purchased an iPhone X in anticipation of my first child coming and wanting to get good …

VL
V Lam 9 months ago on Google
( 1 out of 5 )

I write this review late. This happened to me last year. As with most other users, I had ordered an Iphone7plus which showed as available on the website. The order went through and I got my confirmation email. However a few days later, I …

KC
Kimberley Cain 9 months ago on Google
( 1 out of 5 )

Don’t even consider using Quick mobile fix!!! Absolutely nothing ‘quick’ about them. I ordered my son a phone a week before his birthday, after I’d paid I got an email to say orders are ‘usually’ dispatched within 7-10 working days. If I’d …

WS
William Stapleton 9 months ago on Google
( 1 out of 5 )

I initially went to the address on the website (Hainault) because I thought I could purchase a phone there, to my surprised I couldn’t as it was the office that was there. …

LS
Luke Simpson 9 months ago on Google
( 1 out of 5 )

Took £600 but couldn’t supply a device. Never received any advice on delays until I spoke to someone on chat and chased. Stated that the batch had failed like they had with previous customers and I would have to wait 7-14 days longer. …

KC
Kris Chris 9 months ago on Google
( 1 out of 5 )

First time buying at them and I was extremely disappointed. I bought iPhone 5s, wanted to give it away as a gift. Received a notice that the phone will be dispatched after 5-7 days. …

DO
Daniel O’Sullivan 9 months ago on Google
( 1 out of 5 )

Please definitely do not use this shambles of a company. I ordered an iPhone 8 for £390 and after 8 days received an email stating it had been delayed by 3 weeks which is a ridiculous amount of time. I then cancelled the order and they said …

ND
Natasha Duncan-Schloss 9 months ago on Google
( 1 out of 5 )

This company is a sham. My son saved his birthday money, put together with 6 months saving and purchased a phone from them in November, believing he was getting a deal. He was sent something totally different. He sent it back, they …

EO
Emma O’Halloran 9 months ago on Google
( 1 out of 5 )

Quick to take the money out of your account but months to get it back! Paid for a phone in January 1-2 weeks delivery….nothing. sends an email, another 1-2 weeks….nothing again. Sends another email and told another 1-2 weeks by this …

MR
Mark Roberts 9 months ago on Google
( 1 out of 5 )

Like so many other reviews I submitted an order at the beginning of November 2020 for Christmas and as it never arrived in time I cancelled it. I am still waiting for a refund despite being told that it is imminent. It doesn’t take long to …

MD
Mai-Ling Duckworth 9 months ago on Google
( 1 out of 5 )

I had purchased an apple iPhone 6 from this company back in April 2020. After waiting 6 weeks I still had not recieved the phone. I cancelled the order and asked for a refund. Several emails later I was told I would get a refund in July …

AS
Amanda Squirrell 9 months ago on Google
( 1 out of 5 )

One star is too good for this company. Please don’t go anywhere near their company if your want a refurbished phone. I sent for one and was not a happy with the quality of it. So returned it they received it on the 8 January 2020 after …

W
Winnet 9 months ago on Google
( 1 out of 5 )

DON’T BUY FROM THIS COMPANY,THEY ARE A SCAM.I ordered an iPhone X which cost £342.99 from this company early December, I thought the phone will come in two or three weeks. The phone never arrived and when I tried to email them to ask for a …

PA
Paul Appleton 9 months ago on Google
( 1 out of 5 )

Warning: Avoid this company. Order was delayed a few days after purchase, then didn’t arrive. I spoke to customer services a couple of times (you need to try several times as really poor wait times) and eventually emailed through a …

OJ
Ozzy josh 9 months ago on Google
( 1 out of 5 )

This is a SCAM company. I ordered a phone in August 2020 which didn’t arrive. My money was taken and 2 months later after many promises from them to refund the money, I’m still waiting. …

SB
Silvia Bondi 9 months ago on Google
( 5 out of 5 )

I ordered a grade A iPhone X. Having read more bad reviews than good about Quick Mobile Fix, I began to get really worried and thought I had lost my hard earned money. However, despite waiting 8 days for the phone to arrive I was really …

MM
Monica Mistry 9 months ago on Google
( 1 out of 5 )

Ordered a iphone X phone screen repair mid-May 2019 and sent the phone off with the returns email that they had provided with their recommended courier service. Long story short, the courier company lost my phone to which I had to email the …

JJ
Jiva jago 9 months ago on Google
( 2 out of 5 )

Communication and customer service atrocious.

Ordered iPhone 6, paid good money (£200) and waited. And waited. Rang the office …

JH
Justin Hayes 9 months ago on Google
( 1 out of 5 )

I ordered a phone from the website. It took 4 weeks and several emails to get it delivered. The phone was faulty, so I returned it. I was promised a refund within 14 days. After 14 days I emailed again and was told that the refund would …

MW
Matthew Woodward 9 months ago on Google
( 1 out of 5 )

I have reported your company to trading standards, under the consumer rights act 2015. The law states that goods should be of satisfactory quality, shouldn’t be faulty or damaged, fit for purpose and as described. …

PJ
Paul Jarvis-Beesley 9 months ago on Google
( 1 out of 5 )

My experience was not good. I paid £400 and received my phone in good time but within 3 days it developed a recurring fault that could not be resolved by hard resetting. Fair enough. These things happen. So I returned the phone under …

DR
Dyf Rhys 9 months ago on Google
( 1 out of 5 )

Never normally review- but had to this time to warn others. This company should be investigated. They promise a phone within a week – but after waiting for 2 weeks – nothing. Had to cancel and buy elsewhere- but a month on still waiting for …

SS
Sarah Schoenwetter 9 months ago on Google
( 1 out of 5 )

Back in July I sent my device for repair based on the fact that a customer representative confirmed wrong information. It turned out that the job was much more expensive. I requested a refund and got my device back fairly quickly. But the …

CM
Chris Marr 9 months ago on Google
( 1 out of 5 )

WARNING DO NOT USE THIS COMPANY (SCAMMERS).

I purchased an iPhone and when I realised it took 2 weeks to deliver I cancelled …

DG
Daniel Gambrell 9 months ago on Google
( 1 out of 5 )

Extremely poor service I waited over 2months for my phone to come at Christmas as a present and it never came. I then requested a refund after they asked if I wanted a different mobile as they didn’t have the one I ordered apparently. I’m …

AM
Abigail Melville 9 months ago on Google
( 1 out of 5 )

DO NOT USE THIS COMPANY. I paid £389 in August for a phone for my daughters 16th birthday. No sign of the phone. After14 days I started chasing them and got several messages saying it was coming. Still no sign after 2 months so I asked them …

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