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Virgin Media Service Address

Customer Service Postal Address

Media House Bartley Wood Business Park Hook RG27 9UP

Head Office

270 & 280 Bartley Way, Hook, Hampshire, RG27 9UP, United Kingdom

Virgin Media complaints

Virgin Media, Sunderland, SR43 4AA

Virgin Media ombudsman services

Ombudsman Services: Communications, P.O. Box 730, Warrington, WA4 6WU

Virgin Media financial ombudsman services

The Financial Ombudsman Service Exchange Tower London E14 9SR

Virgin Media average review score

Google
5.0
5

Virgin Media recent reviews

write your review
ZH
Zheng He 5 months ago on Google
( 1 out of 5 )

Virgin broadband is so unreliable, yes fast when working but very unreliable. Customer service appalling, wait for too long when calling, all in all a terrible service if you can call it a service at all.

SJ
Shane Jackson 5 months ago on Google
( 1 out of 5 )

Hi, I’d give them nothing but apparently it’s not an option.

I’m a broadband/phone customer. I theoretically have 350mbps broadband, which is …

SF
Stephen Fenemore 5 months ago on Google
( 1 out of 5 )

Awful. Left sky to being considerably cheaper than sky. I now see why. Customer service seemed great before I signed up but now non existent and I sit in queues ignored. The packages on tv were not at all what we discussed at initial …

Last updated

October 31st, 2023 at 10:57 am

Virgin Media Head Office Address

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Virgin Media Customer Service Opening Time

Monday 6:00 AM – 6:00 PM
Tuesday 6:00 AM – 6:00 PM
Wednesday 6:00 AM – 6:00 PM
Thursday 6:00 AM – 6:00 PM
Friday 6:00 AM – 6:00 PM
Saturday 6:30 AM – 6:00 PM
Sunday Closed

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