Virgin Media reviews

Unfortunately, my mother had to go into residential care. I informed Virgin Media of her circumstances in an attempt to end her contract (I have the Powers Of Attorney). After several letters of complaint from myself, Virgin Media, through …

THERE IS A COMPANY WIDE ONLINE ACCOUNT ISSUE AT THE MONENT. DO NOT SIGN UP TO VIRGIN MEDIA! READ ALL THE REVIEWS ABOUT “YOU CANT USE THAT PASSWORD” ISSUE BEFORE PURCHASE! …

Awful. Left sky to being considerably cheaper than sky. I now see why. Customer service seemed great before I signed up but now non existent and I sit in queues ignored. The packages on tv were not at all what we discussed at initial …

Hi, I’d give them nothing but apparently it’s not an option.

I’m a broadband/phone customer. I theoretically have 350mbps broadband, which is …

Virgin broadband is so unreliable, yes fast when working but very unreliable. Customer service appalling, wait for too long when calling, all in all a terrible service if you can call it a service at all.