WORST. CALL SUPPORT. EVER.
I have just used the council website to order a replacement food bin as storm Dennis appears to have given ours a new home to live at.
The website appeared to be easy to use . When straight to the order a …
The contact centre is by far one of the worst I have seen and I work in the contact centre industry. This call centre is close to a outsourced contact centre you can find in India. Saying that the contact centres have improved over the last 10 years. You can not have a conversation and no answer ever given.
I’m a new resident so the jury is out at present…
My first experience isn’t a good one. Bin collections missed, heatwave and a full bin sitting outside my house. Try to sort this out and told that Tuesday is …