1pMobile (Penny Mobile) average reviews all over the web

3.5
Total Reviews 80

Average reviews from all platforms

Average Rating 3.5

Average reviews from all platforms

  • 5.0
    42
  • 4.0
    7
  • 3.0
    3
  • 2.0
    4
  • 1.0
    24
1pMobile (Penny Mobile) reviews breakdown:
Google
3.5
80

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80 1pMobile (Penny Mobile) reviews on Google

MG
Michael Green 9 months ago on Google
( 5 out of 5 )

Most mobile phone service providers confuse me, far to many options.
We used 3, pay as you go, but with the huge hike in cost, it didn’t make sense.
I can’t understand the amount of complaints for 1p mobile, everything looks so …

RS
richard stevens 9 months ago on Google
( 5 out of 5 )

Recently moved over to 1p mobile. Very quick to send sim out to me. easy setup and porting number over, all done quickly and exactly as and when they said it would. I used to be with EE but then made the mistake of going Tesco Mobile ( to …

MJ
M Jay 9 months ago on Google
( 5 out of 5 )

Excellent. I have been with 1pMobile since 2021 and having ported my main number and spare number to all four MNOs and many of the MVNOs over the years, it is the best PAYG network. I am now on the £36 yearly tariff so, for the equivalent …

SD
sukar devan 9 months ago on Google
( 4 out of 5 )

Delivery business in Dover – so this fits well for self-employed delivery drivers 2-3 days a week needing to cross the border via channel/ferry to Calais.
Please note: data of 1p per 1MB is charged per session so yes, it drains quick …

VL
val laundy 9 months ago on Google
( 5 out of 5 )

Changed my tariff on the 16.1.23 to include data. I had a problem with the set-up on my phone telephoned customer service and they helped me set up my phone. I have been with penny for 6 years and have had excellent service throughout

DP
Denise Pollard 9 months ago on Google
( 1 out of 5 )

Not great. Thought at 1p it would be. Bought for my elderly mother, put £30 on for emergencies. However if you don’t use it very much or at all they take £2.50 every month. So, £30 taken for nothing in return. …

JA
Jason Allen 9 months ago on Google
( 5 out of 5 )

I accept I have to top up £10 every 120 days or something like that but it’s just handy having a UK sim I can stick in my phone for when I spend time back in England. Service seems good and the SIM arrived at my dad’s address very promptly. …

GT
Guy T 9 months ago on Google
( 1 out of 5 )

Very poor – encouraged us all to join, then changed the rules to make sure we all were charged a minimum of £2.50 per month even though most of us joined specifically because there was no minimum spend. …

GC
G C 9 months ago on Google
( 5 out of 5 )

The transfer from my previous no contract monthly mobile provider was easy and went smoothly just like the first time when I ordered a pay as you go sim card for my mums phone. Virgin Mobile stopped pay as you sim cards and left customers …

PB
Patrick Blunt 9 months ago on Google
( 1 out of 5 )

Poor company to deal with them. No support. They will not answer the phone either. There International calls don’t work and domestic calls get cut off. They owe me money that I have paid upfront in good faith and there is zero response to my refund request

JH
john Hart 9 months ago on Google
( 5 out of 5 )

Brilliant service and very reasonable charges, I have been using 1P Mobile for some time now and cant fault them, I’m hoping they start a broadband service so I can sign up..

PP
Pedro Puerro 9 months ago on Google
( 1 out of 5 )

Just joined and feel a little hoodwinked. Data is 1p per Mb and I assumed this was accumulative. I.e if you use say 3Mb over 10 days then it’s 3p. But no – they charge 1p minimum EVERY day for tiny amounts of data and it adds up. I …

JW
JUNE WHITEHOUSE 9 months ago on Google
( 5 out of 5 )

I have nothing but praise for 1p mobile. As a low user, I found that doing the required minimum £10 per 4 monthly top up, eventually resulted in quite a high accumulation of credit carried forward. …

DH
Dean Hannah 9 months ago on Google
( 4 out of 5 )

Please disregard reviews stating that £2.50 monthly minimum charge is extortionate, if you use £2.50 or more then the charge won’t apply to you. Who could blame the organisation keeping you connected for asking for a minimal fee to enable …

MW
Mark Wilkinson 9 months ago on Google
( 5 out of 5 )

Highly recommended! After the extortionate price hike from 3 I needed to transfer my number right away. Ordered a £30 SIM and received it the following day – 2 hours to activate and 20 hours for my old number to be registered. After reading …

DM
David Molnár 9 months ago on Google
( 1 out of 5 )

I hope they will go bankrupt. No communication at all about the new minimum 2.5 pound a month price (only an email for me in december that they subtracted 2.4 pounds from me because I didn’t use the card enough), and after topping up enough …

SC
Simon Cluley 9 months ago on Google
( 1 out of 5 )

I paid £10 10 days ago and not received SIM yet, which they said would 2-3 days! & have heard nothing from them! Not a good start.

MW
Matthew Warburton 9 months ago on Google
( 5 out of 5 )

Although I did not use their service, as the SIM arrived later than intended, I did receive a prompt and full refund. What I was really impressed with was the chap who took the call who was extremely professional and did not try to weedle out of a refund.

JK
Jay Kay 9 months ago on Google
( 1 out of 5 )

not happy with the new 2.50£ theft. I want a refund now

EDITED: You no longer have to top-up with £10 every 120 days based on the …

NB
Neville Blythe 9 months ago on Google
( 5 out of 5 )

Very good mobile phone company with low call charges which piggybacks on the EE network. Only problem for those on the £30 Classic PAYG sim who only use their phones to call occasionally or text and check their emails is the £2.50 per month …

AA
Aleks Atr 9 months ago on Google
( 3 out of 5 )

Deactivated my sim card and when I contacted them they said sorry, we can only send PAC code, the account cannot be reactivated. …

SA
Steven Adcock 9 months ago on Google
( 5 out of 5 )

Great service, everything online, including amending network features etc. Had to call when I made a mistake with an email address when setting up one of our new SIMs and the person I spoke to helped quickly and effectively. Reception is EE and is brilliant of course.

AH
Alan Hutchinson 9 months ago on Google
( 2 out of 5 )

As many others have noted, 1pMoble ‘USED’ to offer an excellent service, but since the introduction of £2.50 minimum charge / month, my costs have doubled. It was disappointing that they tried to sell the change as ‘zero extra cost’ to the consumers !

GT
Guy Teigh 9 months ago on Google
( 1 out of 5 )

I used to promote 1p mobile to all friends who made few phone calls – but their recent tarriff change which sees your account hammered for £2.50 minimum charges every month regardless of usage has spoiled it. …

AJ
Andrew James 9 months ago on Google
( 5 out of 5 )

I use 1pMobile because it’s the cheapest of the pay as you go packages. They also use the EE networks and I’ve never experienced any connection issues. Most of that is due to the phone’s radio protocols but still, EE are good.

JP
Jacques Parker 9 months ago on Google
( 1 out of 5 )

I was really happy with them and would have recommended them to everyone but then they slap you in the face with their terms and conditions to pay them more money to carry on using the SIM which IS NOT pay as you go, thats moving slightly …

KS
Kevin Spencer 9 months ago on Google
( 5 out of 5 )

The ease with which I transferred over as my contract ended, the speed and efficiency with which 1p ported my number and sent my new sim, were so quick and easy, it all happened without a hitch. The pricing is so simple that you can’t go wrong! One very happy new customer!

CN
CKK news 9 months ago on Google
( 1 out of 5 )

Made me pay £10 in order to switch account despite the fact I had £1.80 on my account and it requires a minimum of £2.50 to use
Scam do not use

HH
Harry Harry 9 months ago on Google
( 1 out of 5 )

I’m a really low user and didn’t realise I have to top up £10 every 4 months or they will disconnect my number. I cannot recommend them based on this fact alone. Shame.

GB
Gero Baiarda 9 months ago on Google
( 3 out of 5 )

Was very happy with 1pmobile – tried to sign up to their 50gb for £15 a month. Tried to add payment details for an hour and would not accept recurring top up either by card or paypal. In the end, just requested a PAC and moved my number to O2. Sort out your website and IT, 1pmobile – It’s letting the side down.

GS
George Shipley 9 months ago on Google
( 1 out of 5 )

My review as promised to 1p
Lies…Credit do expire, they dont tell you you have to keep topping up or you lose your credit and number! …

AG
anthony glanville 9 months ago on Google
( 4 out of 5 )

After about 30 years being in a no tariff, deduct from the bank for usage account, and successive companies who took over my account which tried to transfer me to another more lucrative account,I finally succumbed and closed my account and. …

BB
brookrow brookrow 9 months ago on Google
( 5 out of 5 )

Simply the best deal around. Why spend pounds per month for “free” minutes, texts and internet when you can pay 1penny per minute, text or meg instead. Better still, any unused credit rolls over to the following month which makes it easy make it truly Pay As You Go!

AH
ashley huggett 9 months ago on Google
( 1 out of 5 )

Have had no signal for over 2 weeks now not a email from them not happy am 82 years old and cant ring DOCTORS when will it come on again so sad dont no what to do .

L
Lyn 9 months ago on Google
( 1 out of 5 )

Stuart Burnett and Clifford Charles Wetherall are the disgraceful and unethical company directors of this fly by night outfit.

JB
j b 9 months ago on Google
( 5 out of 5 )

Not sure if terms and conditions have changed looking at previous review. All I can say my wife and myself subscribed to 1pMobile year ago, not one problem and fantastic value, that’s all I can say.

DW
David Westerby 9 months ago on Google
( 5 out of 5 )

Seems to be an excellent service. Had it for 2 years with no complaints so far.

MG
maureen graham 9 months ago on Google
( 5 out of 5 )

How can I find the words to express how happy and free I feel using this Phone service. I am able to monitor what I use without fuss and to top up without fuss I honestly cannot fault it well done 1p mobile Please please keep up the good …

PW
Patricia Weston 9 months ago on Google
( 2 out of 5 )

Low rating do to miss leading coverage . I checked postcode and it gave a high rating inside and outside of the premises there’s only one building that has that postcode and it does not work within 50 Metres of the building
Elsewhere it works perfectly

MF
Matthew Fleet 9 months ago on Google
( 2 out of 5 )

New 2.50 min charge a month…….I’m staying for short time….moved my daughter to 6 pounds unlimited txt n calls and 4 gb data….rolling contact not very impressed for a low user myself,they had in the past used left over credit for …

DC
David Carter 9 months ago on Google
( 5 out of 5 )

1pmobile is so cheap. I only top-up £10 once every two or three months! I have no difficulty making calls, texting or browsing through the internet. …

TS
Trevor Scott 9 months ago on Google
( 5 out of 5 )

Gives me loads of control over costs. Simple for someone who just wants to do calls and texts. Tried it for a while then swopped all my numbers over, which went smoothly. …

CK
Cshih King 9 months ago on Google
( 1 out of 5 )

The company cut me off when I was using it.
They disabledy account as well.
Just because I didn’t top up. I still have credit in there. …

MM
Malcolm Miller 9 months ago on Google
( 5 out of 5 )

Great coverage & price. Easy to change to & keep own number. Had a mobile since 1985, this is the best service & deal I have ever had.
Will change other family members as contracts allow.

RL
Rian Lawrence 9 months ago on Google
( 1 out of 5 )

Horrible experience….
When my SIM card randomly stopped working, 1pMobile agreed to send me a new one, but then forgot to send it to me. I ended up having to go on work travel …

BM
Brendan Murphy 9 months ago on Google
( 5 out of 5 )

Fantastic company. Great coverage, low prices, comprehensive but easy to use account area. When I’ve called customer service number, phone has been answer almost immediately by a human being and on both occasions I have found them very friendly and helpful

C
Chris 9 months ago on Google
( 5 out of 5 )

Great value network and who still offer EU roaming and good very customer service who you can phone or live chat.

HA
Hazel Alexander 9 months ago on Google
( 5 out of 5 )

I set up an account for my elderly mother. She recently lost her phone so I sent an email to 1pmobile at the weekend asking if she could have a replacement sim with the same phone number. Monday morning I had an email saying they would send one that afternoon. Received it Tuesday morning. Can’t ask better than that.

MB
matthew barter 9 months ago on Google
( 1 out of 5 )

Their website purports that there is no minimum spend but the T&C’s state you have to “top up every 120 days”. Very misleading website..

DP
Dev Pragji 9 months ago on Google
( 4 out of 5 )

Good price great service

HG
Happy Guy 9 months ago on Google
( 1 out of 5 )

Nice change to T&C! Looks like most of your customers will be looking at alternatives once you’ve drained £2.50 a month from them!

PS
phil sam 9 months ago on Google
( 5 out of 5 )

Off to a good start. Sim ordered, delivered and activated all within 22 hours.

MR
Mark Rodwell 9 months ago on Google
( 5 out of 5 )

Excellent company who provide a great service. I can highly recommend them if you’re looking for a mobile phone provider.

JA
John A 9 months ago on Google
( 5 out of 5 )

Joined 2 weeks ago with my wifes mobile and my mobile. Was with Vodafone. Wish I had found this company years ago , really is a no brainer. Can`t see any reason to use another phone company.

MS
M Safir 9 months ago on Google
( 1 out of 5 )

Very poor service you report your sim as lost or stolen phone your number is still active and in wrong hands and losing credit when it’s cheap it’s to good to be true

NB
N B1236 9 months ago on Google
( 5 out of 5 )

Fantastic service, 10th of the price of what I used to pay never have issues with network coverage. Couldn’t recommend enough

G
Ganacus 9 months ago on Google
( 5 out of 5 )

People happily pay £3 for a cup of coffee, then complain of having to pay £2.50 a month for a phone contract.

LW
Lee Warr 9 months ago on Google
( 5 out of 5 )

1p mobile is the nuts. Work it out 1000min for £10. Top up every 4mnths. O2, 200min £10. Top up every month. No brainer( disable mobile data,1p perMg. Not good)😎 …

JA
Jan Armstrong 9 months ago on Google
( 5 out of 5 )

Very Helpful, and reply quickly to emails I highly recommend them to anyone, auto monthly top-up makes it a breeze, I have recently transferred my number and all went exactly as explained

JM
John Melvin 9 months ago on Google
( 1 out of 5 )

Appalling service will not be renewing my contract after current credit has run down..

NN
Noreen N 9 months ago on Google
( 4 out of 5 )

Not a bad network

GG
George Geapin 9 months ago on Google
( 2 out of 5 )

I am unable to call them or send them an E mail the phone line goes dead I jsu want toay my bill perhaps they dot need it

D
David 9 months ago on Google
( 5 out of 5 )

Used them for 4 years, added a second mobile recently. Simple, cheap tariff for occasional mobile calls and data use.

TE
Trevor E 9 months ago on Google
( 4 out of 5 )

Very clear web site,costs laid out ,options available,good customer E mail replies.

WD
wendy donovan 9 months ago on Google
( 5 out of 5 )

Excellent service so easy to use and much cheaper than my old provider. Would recommend.

H
heathrowcarslondon.’com 9 months ago on Google
( 1 out of 5 )

Dodgy company, on the name of 1p they actually charge you lot more, I topped two times and by the end of evening , there was no balance left to use phone, when contacted to these cheaters they did not listen to my concern, I will now use proper company no these types of cheaters.

JB
Jack Bourne 9 months ago on Google
( 1 out of 5 )

Got banned from commenting on their Facebook page for asking if it’s a scam because of the low price… Says everything about this fraudulent company to be honest.

GS
Greg Smith 9 months ago on Google
( 5 out of 5 )

Cannot fault…had for 2 yrs. Best for low ish callers, who have access to regular WiFi.

CR
Caroline Reynolds 9 months ago on Google
( 5 out of 5 )

Moved over from 3 after exorbitant PayG price hike, so far excellent coverage and far better pricing

GN
Graeme Newton 9 months ago on Google
( 4 out of 5 )

This Sim is ideal if your car has a built in car phone, good service, good pricing and good coverage!

MS
Mark Serban 9 months ago on Google
( 5 out of 5 )

A service worth looking into. Great customer service and what is 1p today. Highly recommended.

SG
Sam Gardner 9 months ago on Google
( 1 out of 5 )

Was fantastic. New minimum spend with very short notice is appalling.

BM
B M 9 months ago on Google
( 5 out of 5 )

Fantastic service. Does exactly what it says. I also found the number porting process seemless.

JR
j R 9 months ago on Google
( 3 out of 5 )

It is currently the Best Value PAYG in the UK 🇬🇧. Nuff’ said. …

WG
Wyn Griffiths 9 months ago on Google
( 5 out of 5 )

Swift delivery of SIM and all fine

MS
marius skipitis 9 months ago on Google
( 1 out of 5 )

No support at all. Avoid

HC
Howard Chadwick 9 months ago on Google
( 5 out of 5 )

Great, cheap, network provider.

MB
Michael Bradley 9 months ago on Google
( 5 out of 5 )

Cheap as chips…..and great coverage

PM
Partson Makosa 9 months ago on Google
( 5 out of 5 )

I Love this application

SC
Sharon Cooper 9 months ago on Google
( 5 out of 5 )

Great price

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