alpha Travel Insurance.co.uk reviews

Phone three time to get insurance and end not getting it from here worse customer service I have ever had first call after being put on and off hold with no sorry to have the agent just hang up second call oh did that happen we call you …

Cannot fault Alpha Travel. Fortunately we didn’t need to use our original insurance to claim for any problems over the Covid lockdowns and Alpha were good enough to move our certificate dates forward as well. We are happy to use again and again .

Always use Alpha insurance since my wife broke her hip in Tenerife, insurance Company couldn’t be more helpful & covered all expenses without hesitation. Highly recommend. 👍 …

Used this company for a good few years, always good value and helpful, would recommend to anyone.

Very good I have used you before from now on will use you again explain everything we need to know would certainly recommend you

Been using Alpha for years. had no problems what so ever, great prices and so easy to do on line.

Very competitive prices for travel insurance, have used them for years pre covid and now again for this year.

Very easy website and great price. Cannot wait to get snowboarding 🏂. …

This policy covered all of our needs at a very reasonable price .Will use again.

First class service with use again

Used this company many times with no problems, had a little bit of trouble with dates on line but with an email it was changed to correct date and confirmed. Trust that everything I did was ok

Have used Alpha twice now for my travel insurance, and on both occasions have been impressed with the customer service.
Would definitely recommend them. 👌 …

I have used this company for a number of years, although haven’t needed to claim yet so can’t comment on that side. Good value, comprehensive paperwork, easy to set up and adjust policy if required. I needed to expand my insurance to …

To date I have never needed to make a claim with Alpha Travel Insurance. However, I have contacted them for various queries. The staff are always efficient and knowledgeable. Furthermore, I always listen to their advice and comments. Thank you Alpha. I am always recommending this company to family and friends.

Very satisfied with an easy to use website to insure. For the second year running I was surprised that my premium was lower than last year although I upgraded it to include a long haul flight but it was still a good price for the cover I’ve …

Have used Alpha Travel Insurance a number of times. Always competitively priced and good service.

I fortunately didn’t have to use the insurance while on my holiday in Spain as no problems arose. The company were incredibly informative and straight forward. The service was easy to understand and made my holiday far less stressful than anticipated. I will definitely use Alpha Travel Insurance again.

I always use Alpha Travel Insurance when I go on holiday. They are so easy to deal with and should you need to make a claim they make it stress free. They are efficient and speedy on both setting up insurance and settling claims. Wouldn’t use any other company. They are super efficient.

Good product at competitive price

2nd time I’ve used this company, fast & efficient service which covered all of my trip requirements.
Thank you!

I needed to change the details on my policy regarding Spelling mistakes and some destination change. The response was really quick and efficient. I am very impressed – thank you so much. I will certainly recommend Alpha based on this price and with this level of support. Service is excellent.

A no-pressure renewal proposition of my annual travel insurance was made to me in timely fashion, which not only offered me peace of mind but a helpful loyalty discount. I did decide to renew the policy as it suited my present needs. The renewal process was straightforward and painless.

Used alpha for several years. Great value for older people compared to others and on the two occasions I have had to contact them everything has been sorted efficiently. I get annual insurance with a good discount if I renew at the end of …

Found there was a good range of cover to choose from within reasonable and affordable price range. I have had to make a claim which was a simple and straightforward process, though i am yet to hear back. I did appreciate the courtesy email …

Nice, easy and smooth process of buying travel insurance. However bit weird to email customers and ask for review before the trip took place. Surely accurate review can only be done after coming back from holiday. Hence 3*

We took out alpha travel insurance for our trip to Florida but due to illness we had to cancel the trip.
Alpha travel sent the necessary forms very quickly then acknowledged receipt of …

Easy to use, and cheap. Paperwork simple and received almost instantly. Never had to make a claim, so can’t comment on this but the policy I had was good. I had a 3 day trip and had declared one medical condition and opted for no excess for a little over £10 bargain.

Alpha Travel Insurance were quick and easy to get my latest travel insurance. They have extremely competitive rates which are a great help when travelling on a budget or for business purposes. I would recommend anyone to use this company as …

Though I shop around and hunt for the best price, I always return to Alpha for my travel insurance. By far the best providers, easy effortless website navigation, complete cover for all your needs at respectable highly competitive prices. …

I have used this firm in the past.
Just been on holiday and used them for myself and partner on a single trip.
Excellent service.

The best insurance is one where there are no issues. And this Alpha Travel Insurance is just that.
The application was straightforward and all paperwork emailed immediately. …

Simple, practical and efficient. I’ve been with them for a few years – and they don’t just jack the price up hoping you won’t notice. Recommended. …

Very good service, easy to apply and very good rates.
Always use Alpha wouldn’t use anyone else.

I always use Alpha Travel Insurance very competitive rates and always straight forward to get a quote and purchase cover. Been using them for the last four years and I try to go away at least twice or three times a year. Highly recommended them for single trip or multi trips.
Thank you

Purchase process straightforward and the level of cover good. Been using Alpha for years, as they offer good value for money. Only reason they drop a star is because I’ve never had to make a claim and really this is the most important …

Once again I purchased my travel insurance through Alpha Travel Insurance. On this occasion the advisor asked me exactly what I would require. I explained and he recommended the insurance that I have always taken out in the end. This is one …

I have just renewed my travel policy. the service I have had from Alpha has been fantastic – following the death of my husband it was necessary to submit a claim for travel which had to be cancelled. Everyone was kind and helpful, and …

I’ve used Alpha for a couple of years now, and I have to say their customer service is brilliant. If you’re arranging a quote online or calling to get a quote or find out how to claim, the service is brilliant. They make you feel really …

After contacting other Companies, found Alpha to be the cheapest that would cover all my previous medical conditions. Used both on line & telephone, and found the staff very helpful. Have not yet gone on holiday but hope I will not need to …

Simple and clear website to use – you can tailor your cover so you only pay for what you need. Competitive pricing – have been using Alpha for a number of years and zero issues. I’ve never had to claim fortunately but good to have

I’ve used Alpha for Travel Insurance for several years; they have always been very competitive in their quotations. Thank you.

Smooth booking experience. Easy to reach customer service and amend policy if needed. They should make it available online as well, so that customers can cancel or amend their policy themselves, which is not available right now. Otherwise great experience, have been booking their insurance for 3 years in a row now.

Good price insurance offering levels of cover to suit each traveller. Brilliant. Second time of choosing Alpha Travel Insurance after going through various comparison sites. Always comes out near if not on top.

About me: I’m a snowboard instructor, so I need long-term winter sports cover. Alpha is definitely the cheapest I’ve found. However they have baffling terms in the small-print. …

I have been using Alpha Annual Travel Insurance for many years and always found it to be easily taken out and at a fair price. Thankfully I have never needed to claim personally but other friends have done so and been very pleased at the …

Website is very easy to use and all seems very professional and well presented. Price seems competative with good cover. Good follow up communications from Alpha. Haven’t needed to make a claim so can’t comment on efficiency, hope I don’t need to, hence only 4 stars.

Can’t award it any higher, not through any fault, but because, apart from the quick & easy booking, I had no cause to use it, so it just joins the mounds of insurance money paid over the years for cars, homes etc. that have never actually …

Got a week’s travel insurance. Website really easy to use, clear and informative. Price was very reasonable as well as the benefits. I did research before I went with Alpha and whilst I could have got the insurance cheaper it fitted my needs. Would recommend to others 😁 …

First class service and a brilliant price for holiday insurance. So easy for senior citizens. I will certainly use Alpha travel insurance again. Hopefully soon.I have recommended the company to family and friends.

After recent health issues, my usual travel insurance price increased dramatically. I was then advised by a family member to contact Alpha Travel Insurance. I was so pleased I did. The insurance price was far more reasonable and my partner …

Bought this policy for my mum. Thankfully she didnt need to use it so not sure how to leave a comment on the service. …

I have just renewed my annual multi trip policy. Excellent value compared to travel company insurance with better cover. Very easy to complete the application with details of requirements. Immediate quote and documentation emailed instantly.

Travel insurance was so easy to organise at short notice and very efficiently through web site. Details were clear and concise, the follow administration was also clear and we were able to travel with peace of mind. Would recommend to anyone wanting these services.

Fortunately we have not had to make a claim yet but so far we are very impressed. The website is easy to use, their rates are extremely competetive and they even sent me a discount for my birthday trip to Arizona. We have insured with Alpha …

Good price for overall family annual insurance includes cruise but only drawback is even though we chose Mexico in one of the parts doesn’t show that so not sure if it covers? Overall good website. Easy to use with existing medical conditions covered.

Very easy web site to negotiate and straightforward to enter your information. Very reasonable prices for the cover offered. I hope I never have to find out what the claims system is like because that means that nothing has gone wrong on my travels. Alpha is now used by all my family.

Great value, easy to purchase Winter Sports insurance with plenty of coverage in each bracket. Didn’t have to claim, but amounts and activities covered were more than adequate for any eventualities and at a great price. Recommended!

I have taken Alpha travel insurance for the last 3 years and it has been a straightforward process every time as well as very good value. Although I never had to make a claim to date, I would hope that it would be dealt with the same efficiency. A satisfied customer who would recommend Alpha.

Problem free and easy to apply. Reasonable cost for me as a senior with good email responses. The increase from last year’s premium was surprising, being only a few pence difference .
I fully recommend this travel insurance

I used to have Alpha travel Insurance which I fortunately didn’t need to use but the I switched to my bank one. They made huge changes to the policy so I came back to Alpha and it is a much better value for the annual cover and ticks all …

My first skiing holiday I was expecting the travel insurance to be high. I have travel insurance with my Nationwide account but this did not cover winter sports. Nationwide quoted me £40 for additional insurance which I thought was …

Bought a policy before I travelled and although, fortunately, I never had to make a claim, the information I received was both comprehensive and simple to understand. Would have no hesitation in purchasing again. Definitely recommended. 100% happy!

Excellent Customer service combined with very reasonable premiums. This is the third time I have taken a policy with Alpha and can highly recommend. I have not had to claim thus far and hope I do not have to but am sure from customer comments that there would be little fuss.

Having renewed my annual travel insurance I received no less than 3 emails telling me my policy was about to expire.I replied to each one but still received answers that my policy was about to expire. In the end I had to forward all the …

Great service best price for insurance we used before lockdown for cruise insurance excellent

By far the best insurance, cheap prices, always so thorough when it comes to doing medical declarations. Customer service always friendly. Have passed my good words onto family and friends. They all now have Alpha in mind. Good work Alpha 🙂

Affordable and easy to use travel insurance – even for zero excess policies. I had an accident on my last trip, and had no problems getting my claim approved. …

Always one of the best prices. Had them for my backpacker insurance and they paid some dental costs and other bills when I needed them. Also went out of their way to call me when my local phone was playing up! …

Alpha Travel Insurance is as good as it gets.
The cover offered involves a multiple choice to suit needs.
The price is very competitive. …

I wish I didn’t even have to give them 1 star… I agree with others that the insurance was easy to purchase and the customer service people I have spoken with on the phone are lovely, but when it came time to actually submit a travel claim …

This is the 3rd year I’ve used Alpha. Most companies seem to penalise the over 65s even if you’re in good health but not this company. Excellent cover and prices for the older traveller. Recommended them to lots of friends Very happy 😁 …

Easy to purchase, good communication. Nice to know we could have had online access to a GP whilst on holiday. We didn’t need to use it at all so can’t comment on actual claims process.

Easy to use.The website is easy to navigate and is very comprehensive in its information.
I feel secure in the knowledge that I shall be looked after if I either fall ill …

Dear Sir/Madam,

I am writing to request a full refund of my travel insurance policy of £44.67, …

Excellent customer service on their Chat to an Expert system, my query was resolved quickly and with a friendly, personal tone. …

It wasn’t necessary to use my insurance, but it helped me feal safer on my trip. I chose Alpha Travel cause I couldn’t find another comprehensive insurance policy to cover water sports such as rafting and white water cayaking, at a fare price. I did some research before purchasing it and I read only good reviews.

Had to make my first ever travel Insurance claim; Alpha settled quickly and efficiently. Recently renewed my annual insurance and very pleased to see claim had not increased my premium. Have used Alpha for several years and will continue to do so.

Travel insurance that doesn’t cover a whole range of basic and fairly likely situations. It looks broad, but when you get into specifics (we had to rebook car hire after a cancelled flight), they refuse to cooperate and allow a claim. The …

I wanted travel insurance to protect me against the costs of medical issues that might befall me either naturally or by accident when on holiday. I bought Alpha Travel Insurance as the application was straightforward and the premium very …

We insured with Alpha last year and had no reservations about renewing for this year. The premium was at the same level. They give good efficient service and cover is in line with all the best insurers. Thank you Alpha Insurance.