Arhag Housing Association Limited reviews

this is the worst company When dealing/Reporting with Repairs, I had been waiting for then to get a boiler repaired at it has taking over 6weeks, they have not accepted a quote. I have hot water since the beginning of December. …

My elderly father who has dementia has had problems with his boiler and heating over and over again for the past 2 years. I’m at the end of my tether with them after countless phone calls and waiting in for maintenance people it never gets …

Try calling the maintenance line and the heavens will open before they pick up the call or respond to voice messages/ emails/ online forms. It’s been 4months on bathroom repairs with no response. It was poor response rate before COVID and once WFH started it’s literally a zero. Avoid avoid avoid

If I could give 0 stars I would! Worst housing association EVER! Reported no heating 2 weeks ago and still waiting, with 3 young children! Reported broken hob 5 months ago, still waiting! I was a week late paying rent which I notified them …

Worst Housing Association ever! We have moved in 7 months ago and our account hasn’t been setup yet so we can’t pay service charge yet despite we have been chasing them to give them money for 7 months now. We still have issues with gas …

I can’t even begin to describe how disgraceful their behaviour is towards their tenants. When you report a fault they accuse you of causing it without even understanding what the issue is. The piping in my building has been rubbish since …

Arhag is worst and I don’t understand why the government keeps financing this organisation which provides bad services to the tenants.
The maintenance service is none existent, everytime you report a fault, the …

Our lift is decades old. It has been reported many times over the last 6 years that I’ve been living here. The lift engineer is rarely seen doing repairs. The lift is dangerous and needs replacing but Arhag just leave it, wait for the next break down, patch it up for a few days and repeat…months at a time!

Very very poor customer service. Especially from the management team, Issac. Absolutely disgusting behaviour. The way he talks to people, this should not be allowed. Rude, patronising, unhelpful, demanding. No people skills or empathy. …

Worst experience of a housing association, always seem like they’re in a hurry to get you off the phone, lack empathy towards their tenants. Good luck trying to get any repairs done they literally ask you to wait 40 days.. extremely unresponsive , unreliable and always a delay when trying to get anything resolved

One of the worse company and customer service awful. Reported for repair 2 months ago still no sign of fix it . Wish there is -10 star 🌟🌟🌟 . Ignore ignore this housing association. …

Not worth 1star .repair service non existent. Reported broken cord on extractor fan in KITCHEN electrician came to repair BATHROOM fan.still waiting 5weeks .they recently destroyed gardens saying it was a mistake. It’s not a mistake when …

Just got off the phone to Arhag to report some repairs on my parents property. The service was very poor. Spoke to someone called “Abdul” who fobbed me off by telling me to email pictures of the issue?! I previously emailed them in October and go no response and now going round in circles. Poor service from a poor housing association!

The worst services I’ve ever come across they never fix repairs they don’t give eta on repair they are very unprofessional they also are liers and ARHAG needs to be shut down they take advantage of vulnerable people Iv been calling all …

The worst property manager in the UK. The roof has been leaking for last four years and they are unable to fix.

Been waiting since may for them to put in a new radiator in my bathroom
This association is slow for repairs

Never respond to my calls.

Unprofessional never return call worst housing Iv ever come across

I never heard this much had customer experience

Helping people with debt problems very helpful

Worst

Great happy friendly staff

Terrific housing association

Great staff