Autonet reviews
Average reviews from all platforms
Average reviews from all platforms
- 5.0 3
- 4.0 0
- 3.0 1
- 2.0 1
- 1.0 30
Google
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Having dealt with insurance companies for the last 20 years I can honestly say the worst experience I have had to date has been with Autonet! One star is far to generous for the service I have received! …
Absolutely useless, I have noticed more and more of these con job insurance companies are offering lower quotes on comparisons sites, then you fill in all the blurb get to end, then they was you to call them to finalize !!!!!!!!!!!! Which …
Worst insurance group I have ever had, completely useless from start to end! Notified them I had a cu80 to which took them 3-4 months to add onto my policy to be told they cannot then insure me and I would have to pay the rest of the year …
I got my renewal notice through, they said I had asked for auto renewal, I definitely had not. Same car, same house, same mileage, the renewal was an extra £250!! Total rip off! I got insurance elsewhere for £200! I told them I didn’t want …
Be very wary of this unscrupulous company, they will do whatever they can to add on charges. Autonet also put you on a automatic renew policy, so if you forget to cancel when it’s time, they auto renew at whatever the cost is, I got a …
Had a non fault accident, rang them straight away with details, told me to not to talk to other insurance company. After a few weeks of calls from companies that wouldn’t give me their names,and no answer from my insurance and losing lots …
same cant cancel my policy now they are taking monthly payments dont use this rip of company
They Keep sending me auto renawal emails saying it will auto renew , ive rang twice to cancel this, but i still dont trust them.
Ive also asked for my proof of no claims bonus four times now , and i still …
If I could give zero stars I would. they are near uncontactable. I have spent hours trying to make contact. Promised 24 hour call backs – not happened. Fleet van insurance number not on the website even when logged into account. I’m …
wish I had read these reviews, £135 to cancel my policy, still awaiting proof of no claims
they are scammers, I dont have windscreen cover on my policy I DONT HAVE WINDSCREEN COVER ! – I phoned up to ASK them IF I have windscreen cover, they said I do not have windscreen cover – but regardless they added a windscreen claim to …
very bad company never buy insurance from them bad bad
What a bad experience from Autonet no call backs no emails when promised and still not resolved the issue. STAY CLEAR FROM THIS COMPANY. The staff do claims on your insurance and payout without you even knowing until your renewal quote comes in the know help to resolve this
Horrendous experience for a multitude of reasons.
Avoid and save yourself the stress!
Due for a renewal charged £35 for changing my address…..
Address changed with dvla and new licence FREE.
Address changed on log book FREE. …
Been with Autonet for for 3 years. Needed to cancel, advised £50 cancel fee and £50 broker fee. Raised a complaint, no reply apart from a letter asking for now even more money?? Terrible company to deal with, STAY CLEAR!
Terrible experience. £93 to cancel my policy with them £50 from Auto Net themselves then another £43 from the underwriter. …
Horrible company. When you want to cancel. They charge so much. Make sure to think if you join them,not to do it online and if you do tick the box where they renew automatically. …
Been with autonet approx 4 years. Got sent renewal but couldn’t go online to renew as shut. When phoned to renew policy increased by £25.refused,went elsewhere, saved £120.00.pure greed.
Rubbish utterly rubbish. Took my application and then put me through a finance company without telling me. Then when I complained they cancelled the policy and charged me £60. Very bad experience.
Absolute rip off merchants. If you need to cancel your policy they charge an arm and a leg – avid this company at all costs!!!
My mother was insured using Autonet. Sadly she passed away. And Autonet were awful to deal with absolutely poor.
Can’t get in touch with these people to make a simple payment. Automated phone service goes round in circles, then disconnects and the livechat doesn’t work.
Unable to talk to someone on a Sunday . How is cutting hours helping customers
Ive been in the insurance industry for over 18 years and never experienced such a poor standard.
Stay clear ripoff insurance company don’t stop pestering with add ons
Don’t try this insurance company, they are full of fraud .
PAY THEM £2.5K A YEAR TO NOT ANSWER THE PHONE
Keep adding extra changes to insurance, Avoid them.
Awful customer service! Can’t get Through to them! Send letters with admin fees!
Avoid!
Stupidly high cancellation cost, stay away
Best insurance company
Clean friendly place
Good sevjice
