Insure and Go average reviews all over the web

3.5
Total Reviews 34

Average reviews from all platforms

Average Rating 3.5

Average reviews from all platforms

  • 5.0
    20
  • 4.0
    1
  • 3.0
    1
  • 2.0
    1
  • 1.0
    11
Insure and Go reviews breakdown:
Google
3.5
34

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34 Insure and Go reviews on Google

CG
Carol Guy 7 months ago on Google
( 5 out of 5 )

Been with Insure and Go for years and have no intention of going elsewhere. Some recent health issues have upped our premium but that was to be expected. A recent cancellation of a cruise was handled promptly and with no added stress which was appreciated.

SS
Sue Stone 7 months ago on Google
( 1 out of 5 )

I have used this company a couple of times in the past, never had to claim, so can’t comment on that side of things. However, I wish to make others aware that if you need to extend your policy for an extra day, then you are charged an …

PM
Patricia Mackay 7 months ago on Google
( 5 out of 5 )

Only remembered about insurance the night before my holiday Insure and Go provided me with a range of quotes and options. My selection was made and certificate emailed all in a few minutes. Excellent service and will definitely use again.

PG
Peter Goodier 7 months ago on Google
( 5 out of 5 )

My wife and I took out an annual policy. On the day we were to board ship I was taken ill and wasn’t able to go. Insure and go paid us for the lost cruise within weeks of the claim. An excellent company by my standards. …

CF
Carmel Fitzgerald 7 months ago on Google
( 2 out of 5 )

Service gone downhill; premiums up c.30%; that is even with 10% loyalty discount! Agent gave me incorrect information which, had I not questioned it, would have left me with NO insurance cover on a trip to central America. This could have had grave consequences for me. Unacceptable.

GN
Garry Nelson 7 months ago on Google
( 5 out of 5 )

Being a local to Southend, watched with interest the growth of InsureandGo building its profile both locally and nationally over the past twenty years. Following its acquisition by AllClear in 2021, its great to now have hands on …

BL
Beverley Lake 7 months ago on Google
( 1 out of 5 )

I am sad to have to write such a bad review, after 12 years of being insured with Insure and go.
Unfortunately we unable to travel, just a few days before we were due to fly, …

ID
inge damiaens 7 months ago on Google
( 1 out of 5 )

If I could give 0 stars, I would
We have used this company many years without an issue, but this year actually needed to claim due to children getting injured on holidays. The claims department …

CR
Chris Rolland 7 months ago on Google
( 5 out of 5 )

Established 20 years but now under new management and just gained a ‘Good’ rating from Best Companies as a good place to work. Staff engagement is great. Products have five stars under both Defaqto and Fairer Finance Review companies. See Trustpilot for over 40,000 reviews now rating the company EXCELLENT!

AS
Alan Sitkin 7 months ago on Google
( 4 out of 5 )

Should start by saying that I had an excellent experience with InsureandGo a few years back so feel loyal to the company. But then a potential hiccup arose during my latest policy and their initial response wasn’t good. However, after a few …

BD
Blanca Dávalos 7 months ago on Google
( 1 out of 5 )

Avoid to buy an insurance with this company. Terrible.

During the process they don’t said that if you have medical treatment the policy …

JM
Julia Moss 7 months ago on Google
( 1 out of 5 )

DO NOT USE THIS COMPANY TO
IN SURE YOUR LOVED ONES.
My aged mother paid in excess of £2500 in cover for her round the world cruise, …

AM
Akilah Moseley 7 months ago on Google
( 5 out of 5 )

Website easy to navigate.
Bought a single trip policy for 3 adults. Very reasonable. All documentation sent straight away.

KH
Kevin Horn 7 months ago on Google
( 5 out of 5 )

This company explains all avenues to make sure you have the right insurance for your holidays and excursions. I have used them over 10 times all I can say is excellent

MP
Mariusz Pilawski 7 months ago on Google
( 1 out of 5 )

Please do not use this insurance !
Our easyJet flight was delayed 17 hours and they offered £5 per person (£30 for 6 people) compensation – sleeping on the floor. …

LP
Louise Parker 7 months ago on Google
( 5 out of 5 )

Since AllClear have taken over we’ve seen so many positive changes across the business. New and improved sales and telephony systems alongside great new products. It’s great to see an employer who values their employees and is taking positive steps to improve the workplace!

JB
Joan Brown 7 months ago on Google
( 5 out of 5 )

recently contacted INSURE ANDGO UK IREGARDING UPDATE OF HEALTH INFORMATION SPOKE TO EILEEN SHE WAS SO EASY TO TALK TO VERY HELPFUL AND KIND AND SYMPATHTIC

GF
Gabor Fulop 7 months ago on Google
( 1 out of 5 )

The worst insurance company didn’t want to pay the hospital cost, we needed to fight with them. Better if you looking for another company.

TO
Tim Oakley 7 months ago on Google
( 3 out of 5 )

Was surprised the additional premium for my recently diagnosed medical condition, that is already covered for my partner, was nearly 25% of the original annual premium for only half the year.

RD
Roberta Davis 7 months ago on Google
( 5 out of 5 )

I spoke to Paula who was so helpful and helped me to change a few details on my insurance after a change of destination and medical declaration for me.

PB
Philip Borlase 7 months ago on Google
( 5 out of 5 )

We always use insureandGo . No fuss exactly what you want and when you want it . Well done guys keep going

NL
Nick Lawrence 7 months ago on Google
( 1 out of 5 )

Extremely poor. I’m considering not using this company again as they pursue me often by letter and email to renew when I have. Is there no communication in this company?

HH
HARVEY HARISON 7 months ago on Google
( 5 out of 5 )

Answered all the questions including health prompts – easy to follow and pricing reasonable. Recommended

LC
Lorna Clio (Clio) 7 months ago on Google
( 5 out of 5 )

Very pleasant lady on the Telephone made the process of taking out travel insurance very easy

AP
andy parton 7 months ago on Google
( 5 out of 5 )

over 20 years of great insurance service at competitive prices

B
Bannadi 7 months ago on Google
( 5 out of 5 )

My experience with InsureandGo was great.
Got sick while trekking in Nepal and had to descend quickly, shortening my trek and missing out on an something I had been looking forward to for a year. …

AC
Austin Collins 7 months ago on Google
( 1 out of 5 )

I don’t understand the point of insurance if:

1. I have an annual holiday insurance policy …

CJ
Christian James 7 months ago on Google
( 5 out of 5 )

I missed my flight home from Rio, due to an accident on the motorway. Insureandgo reimbursed me the cost of the new required flights & for my Hotel for 2 nights as I waited for the next flight. Claim was speedily dealt with and everyone I spoke to was really helpful.

RB
Rita Beres 7 months ago on Google
( 1 out of 5 )

AVOID!!!!! Pointless buying their policy!
They are refusing to pay out for missed flights. It was due to previous delayed transportation which is inline with their terms and conditions! Missing the flight was completely not our fault. They have excuses for everything.

GF
Graham Fort 7 months ago on Google
( 5 out of 5 )

What can I say about this, within itself it’s a case of supply and demand, you need it, they supply it.

SH
Steven hogan 7 months ago on Google
( 5 out of 5 )

Fantastic insurance companies i would fully recommend

FS
Fluffy Softy 7 months ago on Google
( 5 out of 5 )

So easy to do

TP
The Pinnacle 7 months ago on Google
( 5 out of 5 )

Fantastic place to work.

SB
simon barter 7 months ago on Google
( 1 out of 5 )

warned them last year not to double my premium in the renewal quote, forcing me to call and get it reduced to the correct price.
they did it again. …

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