Benenden Health reviews

Absolutely terrible experience. Been paying them for over 20 years never claimed. Had a hernia & the system with them is you do ALL the running round, from organising every step of your consultations with hospital. They are not helpful with …

I joined Benenden health around 7 months ago after a recommendation from a friend. On my 6th month of being a member I called Benenden to see if I was eligible for treatment. Within 4 Days, it had been approved and I was given a list of …

AVOID AT ALL COSTS!
I have required a simple MRI scan on my knee. I here sent away the doctors referral letter by post and email. I have had multiple phone calls and I am told …

Cannot speak more highly. Twelve months after joining Benenden I contacted them to seek their help in leapfrogging the 5 month waiting list to see a Neurologist on the NHS. They could not have been more helpful. Within minutes on the …

Family member for 25 years. Needed to be referred to a consultant and I telephoned York to say that this was likely to take some time. Was asked that I contact my GP and after their NHS referral (which presumably was going to take forever) …

Good on paper, ineffective in practice.

I have been a paying member for 12 years, until recently I have never had to …

Absolutely brilliant service from Benenden health. I have a cardiac incident which was initially well treated by the NHS but further tests were required for a diagnosis. I was told I had a 10 week wait to see a cardiologist so contacted …

We contacted Benenden Health for the first time recently after being members for a number of years. The support, advice and service we received was excellent. There was some confusion in the information provided about costs from the hospital and the staff at Benenden gave good advice as to how to clarify this.

I joined Benenden through my husband’s work scheme as he was with them, mainly ‘just in case’. But that’s just what I needed when a few months later I was facing a long wait time on the NHS for an MRI scan. I rang Benenden who authorised …

Thankyou Benenden! I would have had to wait 6 weeks to see a consultant on the NHS, thanks to Benenden I saw a consultant within 4 days & my situation was resolved within a further week saving me several weeks of needless anxiety. Been a member for over 40 years, excellent service.

No help when needed and despite having a letter from a NHS hospital consultant stating the specific procedure required, their crazy obstructive system still requires a letter from a GP. Our GP wasn’t even aware as this was an admittance …

DISCRETIONARY is the key word. My family were badly let down by the NHS twice both times Benenden stated they would not help as they offered a DISCRETIONARY service and to add insult they are ALLOWED up to 8 weeks to escalate an appeal. …

Told me to get a letter from my GP stating the length of time to wait to see a consultant on the NHS – 2 years. They wrote back and said they hadn’t the finances to conduct the operation in my arm. It’s constantly getting infected and …

Do not use Benenden.
I was told by a doctor at Benenden That i was in the wrong hospital and i kid you not to use the NHS. …

Been with Benenden over 6 years and as time goes on the service gets worse. Less and less treatment “authorised” and much more hoops to jump threw. Become a ponzi scheme.

Prompt, friendly support and funding for treatment , Excellent

Professional friendly service clean and tidy easy access

I am happy with the service. Very efficient and professional!